Moderator Mayhem
{{Short description|2023 browser game}}
{{Infobox video game
| image = Moderator_Mayhem_title.jpg
| alt = Moderator Mayhem Title Screen
| developer = Copia, Leveraged Play
| publisher = Engine
| engine = Vue.js
| platforms = web browser
| released = May 2023
| genre = Casual
| modes = Single-player
}}
Moderator Mayhem is a casual web-based video game designed by Engine, Randy Lubin, and Mike Masnick of Techdirt targeted towards policymakers. It was published in May 2023. The game is about the challenges of content moderation of user-generated content on social media.
According to Cory Doctorow, the video game is based on a card game Masnick used to teach people about the difficulties of content moderation.
It is designed for mobile phones but can also be played on personal computers.
A followup entitled Trust & Safety Tycoon was published in October 2023.
Gameplay
The player acts as a content moderator for a fictional social media company and requires decision making under time pressure,{{rp|11:44}} getting feedback from a manager character along the way. In later rounds, the player is required to judge appeals, or rely on the advice of an AI-based content moderation system. The gameplay is primarily swipe-based.
While the gameplay describes the topics content moderators encounter in real life, it does not display prohibited content.
Reception
Moderator Mayhem was recognized as a way to better understand content moderation and the effect of policy thereon. The hosts of This Week in Google podcast said the game demonstrates how policies affect people, and that the game itself is an example of journalism.{{rp|12:38}} Doctorow suggests it as important to discussions of content moderation, because of the impact of technology regulation on people's lives. Business Punk magazine suggests it may help the player appreciate the difficulty of the task of content moderation, while Rob Pegoraro of PC Magazine said the game showed him he did not want a job as a content moderator. Columbia Global Freedom of Expression noted the game's relevance to discussions of legal compliance, media safety and free speech.
Der Standard compared the game, as well as the followup Trust & Safety Tycoon to the border guard simulator Papers, Please.
Brendan Sinclair of GamesIndustry.biz appreciated both games' portrayals of the difficult choices moderators face but also wrote, "I'm a little concerned the takeaway people will have from it is that moderation is difficult so it's unreasonable to ask these companies to get it right."
''Trust & Safety Tycoon''
In October 2023, Masnick, Lubin, and Leigh Beadon published a followup game titled Trust & Safety Tycoon. Players are tasked with hiring moderators and deciding what to automate, simulating real social media platforms. According to David Pierce of The Verge, it "is like a corporate training manual... but a good and useful one." The developers interviewed trust and safety workers as research for the game.
Unlike Moderator Mayhem, Trust & Safety Tycoon does not rely on time pressure. Instead, players have to "juggle ... user growth, ad revenue, moderator speed, and team morale."
References
{{reflist|refs=
{{cite news
| last = Pegoraro
| first = Rob
| date = May 15, 2023
| title = Think You Can Be a Content Moderator? Test Your Skills With This Game
| url = https://www.pcmag.com/news/think-you-can-be-a-content-moderator-test-your-skills-with-this-game
| work = PCMag
| access-date = 2023-07-05
}}
{{cite news
| last = Robertson
| first = Adi
| date = May 11, 2023
| title = I am going to win content moderation, something that is both normal to want and possible to achieve.
| url = https://www.theverge.com/2023/5/11/23720012/i-am-going-to-win-content-moderation-something-that-is-both-normal-to-want-and-possible-to-achieve
| work = The Verge
| access-date =
}}
{{cite podcast
| url= https://twit.tv/shows/this-week-in-google/episodes/716?autostart=false
| title=This Week in Google 716: It's Pronounced Papyri
| website= twit.tv
| publisher= TWiT.tv
| host1 = Leo Laporte
| host2 = Jeff Jarvis
| host3 = Stacey Higginbotham
| host4 = Ant Pruitt
| date= May 17, 2023
| time= 7:24-13:52 (11:44, 12:17, 12:38, 13:13)
| access-date= 2023-07-05
}}
{{cite web
| url = https://www.business-punk.com/2023/05/bei-diesem-spiel-koennt-ihr-eure-faehigkeiten-als-content-moderatorin-testen/
| title = Bei diesem Spiel könnt ihr eure Fähigkeiten als Content-Moderator:in testen
| author = ((Business Punk Redaktion))
| date = May 15, 2023
| website = {{ill|Business Punk|de}}
| access-date = 2023-07-05
}}
{{cite web
| url = https://us8.campaign-archive.com/?u=5b024e7a0c16e2779164ac24d&id=ba310ff561
| title = South African Supreme Court of Appeal affirms gratuitous displays of the old national flag constitute hate speech
| department = Newsletter Archive
| date = June 2, 2023
| website = Columbia Global Freedom of Expression
| via = campaign-archive.com
| access-date = 2023-07-07
}}
{{cite web
| url = https://pluralistic.net/2023/05/13/four-bar-linkage/
| title = Revenge of the Linkdumps
| last = Doctorow
| first = Cory
| date = May 13, 2023
| website = Pluralistic
| access-date = 2023-07-09
}}
| last = Hill
| first = Kashmir
| date = July 29, 2023
| title = An Internet Veteran’s Guide to Not Being Scared of Technology
| url = https://www.nytimes.com/2023/07/29/technology/mike-masnick-techdirt-internet-future.html
| work = New York Times
| location = Redwood City, California
| access-date = 2023-08-20
}}
| last = Pierce
| first = David
| date = Oct 22, 2023
| title = Mario and Spider-Man are both back in a big way
| url = https://www.theverge.com/2023/10/22/23925495/super-mario-bros-wonder-oneplus-open-spiderman-2-installer-newsletter
| work = The Verge
| access-date = 2023-10-25
{{cite news
| last = Robertson
| first = Adi
| date = Oct 17, 2023
| title = Consider the bronies.
| url = https://www.theverge.com/2023/10/17/23920771/consider-the-bronies
| work = The Verge
| access-date = 2023-10-25
}}
| date = 20 October 2023
| title = Browserspiel simuliert den Wahnsinn von Social-Media-Plattformen
| department = Game zum Nachdenken
| url = https://www.derstandard.at/story/3000000191845/browserspiel-simuliert-den-wahnsinn-von-social-media-plattformen
| language = German
| work = Der Standard
| access-date = 2023-10-25
}}
| last = Sinclair
| first = Brendan
| date = Oct 27, 2023
| title = Why is Trust and Safety so hard? {{!}} This Week in Business
| url = https://www.gamesindustry.biz/why-is-trust-and-safety-so-hard-this-week-in-business
| work = GamesIndustry.biz
| access-date = 2023-11-02
}}
| last = Lima
| first = Cristiano
| last2 = DiMolfetta
| first2 = David
| date = October 17, 2023
| title = Think you could make a safer social media site? This game lets you try
| url = https://www.washingtonpost.com/politics/2023/10/17/think-you-could-make-safer-social-media-site-this-game-lets-you-try/
| work = The Washington Post
| department = The Technology 202
| access-date = 2023-12-06
}}
}}
External links
- [https://www.engine.is/news/category/moderator-mayhem Announcement by Engine]
- [https://moderatormayhem.engine.is/ Moderator Mayhem]
- [https://trustandsafety.fun/ ''Trust & Safety Tycoon]
Category:Fiction about social media