State Farm

File:A_State_Farm_Insurance_office_in_a_classic_railroad_depot_building_in_Hiawassee,_Georgia.jpg]]

State Farm is the largest property and casualty insurance provider, and the largest auto insurance provider, in the United States.{{cite web |title=Facts + Statistics: Insurance Company Rankings |url=https://www.iii.org/fact-statistic/facts-statistics-insurance-company-rankings |website=III.org |access-date=September 30, 2018 }}

State Farm is ranked 39th in the 2024 Fortune 500, which lists American companies by revenue.{{Cite news |title=2024 Fortune 500 |url=https://fortune.com/company/state-farm-insurance-cos/fortune500/ |access-date=June 9, 2024 |work=Fortune}}

State Farm relies on exclusive agents (also known as captive agents) to sell insurance. Only State Farm agents can sell State Farm insurance, and their agents can sell only State Farm products.{{cite book |last1=Silver |first1=Lawrence |last2=Stevens |first2=Robert E. |last3=Clow |first3=Kenneth |title=Concise Encyclopedia of Insurance |date=2010 |publisher=Routledge |isbn=9781136966743 |page=9 |url=https://books.google.com/books?id=GZlaBwAAQBAJ&q=state%20farm%20%22captive%20agent%22&pg=PA9 }}{{cite book |last=Zevnik |first=Richard |title=The Complete Book of Insurance: Understand the Coverage You Really Need |date=2004 |publisher=SphinxLegal |isbn=9781572483835 |page=17 |url=https://books.google.com/books?id=8ABPt29IO0UC&q=state%20farm%20%22captive%20agent%22&pg=PA17 }}

State Farm has expanded into the financial services arena, such as banking and mutual funds.{{Citation needed|date=July 2023}}

The bank opened in May 1999 and is operated by State Farm Financial Services, FSB, a subsidiary of State Farm Mutual Automobile Insurance Co. These are separate from its insurance products. State Farm Bank does not have branch offices. Its regular banking services, which include checking and savings accounts, certificates of deposit, and money market accounts, are available to consumers countrywide via the Internet or, over the phone, and through agents. Home mortgages are available countrywide over the phone or through agents.{{cite web |title=Financial Services |url=https://www.statefarm.com/finances |website=State Farm |access-date=January 28, 2018 }}

In the 1950s, State Farm held a contest among the agents to come up with ideas to expand the State Farm business. Robert H. Kent, a State Farm agent in Chicago, came up with the idea of providing auto loans to existing policyholders. Robert H. Kent was friends with a local bank president at LaSalle NW, and the two teamed up to pilot the auto finance program. State Farm liked the idea so much that it was rolled out to all the agents. Robert H. Kent received royalties on the program for 20 years.

File:Bloomington Il State Farm Bldg1.JPG

State Farm was founded in June 1922 by retired farmer George J. Mecherle as a mutual automobile insurance company owned by its policyholders.{{Cite book |first1=Joe |last1=Sonderman |first2=Cheryl |last2=Eichar |title=Images of America: Route 66 in Illinois |publisher=Arcadia Publishing |date=2014 |isbn=978-1-4671-1194-2 |location=Charleston, South Carolina |pages=60 }} The firm specialized in auto insurance for farmers and offered better rates than rival companies, which must also cover expensive premiums of the urban motorists.{{Cite book |last1=Godfrey |first1=Paul C. |last2=Lauria |first2=Emanuel |last3=Bugalla |first3=John |last4=Narvaez |first4=Kristina |date=January 21, 2020 |title=Strategic Risk Management: New Tools for Competitive Advantage in an Uncertain Age |publisher=Berrett-Koehler Publishers |isbn=978-1-5230-8695-5 |location=Oakland, California |pages=136 }} It later expanded services into other types of insurance, such as homeowners and life insurance, and then to banking and financial services.

{{As of|2017|12|02|df=US|post=,}} State Farm had 70,000 employees and 19,000 agents.{{Cite web|url=https://www.statefarm.com/about-us/company-overview/company-profile/leadership-team/state-farm-CEO|title=State Farm CEO – State Farm |website=State Farm |access-date=December 2, 2017}} February 2014 figures show the group servicing 80 million policies in the United States and Canada, of which over 44,000,000 are for automobiles, 27,000,000 are for fire, 7,000,000 for life, and more than 2 million bank accounts.

Michael L. Tipsord is chairman and CEO of State Farm Mutual Automobile Insurance Company. The company announced on December 28, 2023, that Tipsord will be retiring in 2024 and will be succeeded by Jon Farney, currently the company's chief financial officer.{{cite web |last=Stock |first=Eric |date=December 28, 2023|title=State Farm names new president as Michael Tipsord nears retirement |url=https://www.wglt.org/local-news/2023-12-28/state-farm-names-new-president-as-michael-tipsord-nears-retirement|access-date=December 31, 2023 |website=WGLT}} Jon Farney is the current president and chief executive officer of State Farm Mutual Automobile Insurance Company.{{cite web|url=https://www.wglt.org/local-news/2024-03-14/jon-farney-named-new-state-farm-ceo|first1=Eric|last1=Stock|title=Jon Farney named new State Farm CEO|website=WGLT|publisher=Illinois State University |date=14 March 2024|access-date=26 July 2024|quote=State Farm has announced its president Jon Farney will take over as chief executive officer starting June 1, replacing Chairman Michael Tipsord who is retiring as the insurance giant's CEO.}}

By 2017, State Farms announced its plan to exit 11 facilities in the United States to streamline and improve processes.{{Cite web |last=Dunehew |first=Nick |date=July 15, 2021 |title=State Farm CEO: Michael Tipsord Biography |url=https://brooksysociety.com/2021/07/15/state-farm-ceo-michael-tipsord-biography/ |access-date=April 29, 2022 |website=Brooksy }} In 2014, it sold its operations in Canada to Desjardins Group, which continued to use the State Farm name.{{cite web |url=http://www.cbc.ca/news/business/montreal-s-desjardins-group-takes-over-state-farm-canada-1.2497720 |title=Montreal's Desjardins Group Takes Over State Farm Canada |access-date=January 28, 2018 }} Canadian policies were transferred to be underwritten by Desjardins Group on January 1, 2015. The State Farm brand continued to be used for agents and marketing until 2018.{{cite web

|title = Change in Canada

|url = https://www.statefarm.ca/about-us/change

|website = StateFarm.ca

|publisher = State Farm Canada

|access-date = February 5, 2015

|archive-date = August 15, 2018

|archive-url = https://web.archive.org/web/20180815170832/https://www.statefarm.ca/about-us/change

|url-status = dead

}} In 2018, State Farm Canada was officially rebranded to Desjardins Insurance through Desjardins Insurance Agents.{{cite web |title=Desjardins Outlines 18-Month Plan to Re-Brand State Farm |date=November 22, 2017 |url=https://www.canadianunderwriter.ca/insurance/desjardins-outlines-18-month-plan-re-brand-state-farm-1004124203/ |access-date=November 22, 2017 }} The whole transition was completed in 2019.{{Cite web |url=https://www.newswire.ca/news-releases/state-farm-brand-in-canada-to-become-desjardins-insurance-659112793.html |title=State Farm brand in Canada to become Desjardins Insurance |website=NewsWire.ca |access-date=October 16, 2018 }}

On May 28, 2023, the company announced it would stop issuing new home insurance policies in California due to wildfire risks and surging construction costs.{{Cite web |last=Maruf |first=Ramishah |date=May 28, 2023 |title=State Farm Stops Home Insurance Sales in California, Citing Wildfire Risks |url=https://www.cnn.com/2023/05/28/business/state-farm-california-insurance-wildfire/index.html |website=CNN |access-date=June 2, 2023 }}

In February 2025, State Farm, the largest home insurer in California, requested state regulators to approve an emergency rate increase due to the financial strain caused by payouts related to the January 2025 Southern California wildfires. The company is seeking an average rate hike of 22%, effective May 1, 2025. Specifically, the proposed increases include a 15% rise for renters and condominium owners and a 38% increase for insurance on rental dwellings. This follows previous rate adjustments, with a 6.9% increase granted in 2023 and a 20% increase the year before. Additionally, there is a pending request for a 30% hike, though it's unclear if this is still being pursued alongside the 22% increase.{{cite web | last=Kamisher | first=Eliyahu | title=State Farm Seeks Emergency California Rate Hike After LA Fires | website=Bloomberg.com | date=2025-02-03 | url=https://www.bloomberg.com/news/articles/2025-02-03/state-farm-seeks-emergency-california-rate-hike-after-la-fires | access-date=2025-02-04}}

File:State Farm (logo 1953-2011).svg

The State Farm interlocked red tri-oval logo was created in the mid-to-late 1940s and updated in 1953. For nearly 60 years, this design depicting three interlocking ovals representing the company's core auto, life, and fire insurance business was critical to its brand image.

On December 15, 2011, State Farm transformed its interlocked tri-oval logo into a contemporary one to showcase the company's core service offerings of auto, fire, and life insurance. The new logo was introduced on January 1, 2012, in celebration of the company's 90th anniversary. It consists of a simple three-oval design with no wording in the ovals adjacent to the State Farm wordmark. According to Pam El, marketing vice president at State Farm, a change in image was needed to employ a bolder presence that could compete in today's digital world.{{cite web

| title = State Farm Contemporizes Its Brand Logo

| url = http://www.statefarm.com/aboutus/_pressreleases/2011/december/15/sf-logo.asp

| work = State Farm

| access-date = February 5, 2013

}}

File:State Farm booth.jpg

State Farm Mutual Automobile Insurance Company is the parent company of several wholly owned State Farm subsidiaries:

• State Farm Fire and Casualty Company
• State Farm Life Insurance Company
• State Farm Life and Accident Assurance Company {{small|(NY/CT/WI)}}
• State Farm County Mutual Insurance Company of Texas {{small|(TX auto)}}
• State Farm Mutual Insurance Company of Texas {{small|(TX preferred auto)}}
• State Farm Indemnity Company / State Farm Guaranty Insurance Company {{small|(NJ auto)}}
• State Farm General Insurance Company {{small|(CA home)}}
• State Farm Florida Insurance Company {{small|(FL home)}}
• Dover Bay Specialty Insurance Company{{cite web|url=http://doverbay.statefarm.com/about.shtml|title=About Dover Bay Insurance – State Farm |website=doverbay.statefarm.com|access-date=January 28, 2018}}
• State Farm Lloyds {{small|(TX home/commercial)}}
• State Farm Bank, F.S.B.
• State Farm Investment Management Corp. (SFIMC)
• State Farm VP Management Corp. (SFVPMC)
• State Farm International Service, Inc.
• State Farm Associate's Funds Trust
• State Farm Mutual Fund Trust
• SF Insurance Placement Corporation of Canada
• Insurance Placement Services, Inc.
• State Farm International Life Insurance Company Ltd.
• Plaza One Realty Co.
• State Farm Specialty Insurance Company
• State Farm Guaranty Insurance Company
• State Farm Variable Product Trust
• HiRoad Assurance Company{{Cite web |title=About HiRoad - A Different Kind of Insurance Company |url=https://www.hiroad.com/about-us |access-date=November 28, 2022 |website=HiRoad.com }}
• Amberjack Ltd. (Real Estate){{cite web|url=http://www.joesdata.com/companies/Amberjack_Ltd_-_State_Farm_Mutual_Automobile_Insurance_Co_3431267/1.html|title=Amberjack Ltd State Farm Mutual Automobile Insurance Co – Bloomington, IL(Illinois) |website=JoesData.com|access-date=January 28, 2018}}

• State Farm Insurance of Canada – Based in Aurora, Ontario, was transferred to Desjardins Insurance in 2015 and completed by 2019. State Farm Finance Corporation Canada and State Farm Investor Services Canada Co. will merge into Desjardins as well.{{Cite web |title=State Farm Brand in Canada to Become Desjardins Insurance - Press Releases |url=https://blogues.desjardins.com/press_release/2017/11/state-farm-brand-in-canada-to-become-desjardins-insurance.php |website=Blogues.Desjardins.com |access-date=November 28, 2022 }}

The State Farm jingle ("Like a good neighbor, State Farm is there") was written by American singer-songwriter Barry Manilow in 1971. A cover was released by Weezer in 2011.{{cite web |title=State Farm Story |url=http://www.statefarm.com/about/sf_1960.asp |publisher=State Farm |access-date=January 28, 2018 }}{{cite magazine |last=Marshall |first=Bob |date=February 10, 2011 |title=Weezer Releases Brilliant State Farm Insurance Jingle (Really!) |url=http://www.prefixmag.com/news/weezer-releases-brilliant-state-farm-insurance-jin/49264/ |magazine=Prefix |archive-url=https://web.archive.org/web/20110809003617/http://www.prefixmag.com/news/weezer-releases-brilliant-state-farm-insurance-jin/49264/ |archive-date=August 9, 2011 |access-date=July 12, 2023 }} State Farm's first commercial jingle was created for The Jack Benny Program in the 1960s.{{cite web |title=No, Apple, You Did not Invent the Word 'App' |url=http://bizarrerecords.com/wordpress/2012/no-apple-you-did-not-invent-the-word-app/ |website=BizarreRecords.com |access-date=January 28, 2018 |archive-date=December 3, 2017 |archive-url=https://web.archive.org/web/20171203013742/http://bizarrerecords.com/wordpress/2012/no-apple-you-did-not-invent-the-word-app/ |url-status=dead }}

{{redirect|Jake from State Farm|the actor|Kevin Miles (American actor)}}

In June 2011, State Farm premiered its "Get to a Better State" campaign. This campaign focuses on making humor out of unfortunate problems that are commonly faced. These commercials then make light of the situation by demonstrating how easy it is to contact an agent and correct the problem that has occurred. Each of these commercials follows a similar structure. A group of one to three people find themselves in an unfortunate situation. Someone in the group will then call on their State Farm agent by singing the jingle "Like a good neighbor, State Farm is there". A State Farm agent will then appear, as if by magic, and help the group out with their problem. A few commercials deviate from this structure, but still follow the same ultimate pattern.

File:Jake from State Farm new vs old.jpg (top) and the original Jake in the 2011 commercial.]]

Also in 2011, State Farm premiered its "State of..." advertising campaign. One notable commercial, "State of Unrest", shows a man awake at 3:00 in the morning on the phone with a State Farm representative.{{Cite web |url=http://youtube.com/watch?v=47cAxRX3aDg |archive-url=https://ghostarchive.org/varchive/youtube/20211117/47cAxRX3aDg |archive-date=November 17, 2021 |url-status=live |title=State Farm Commercial - State of Unrest (Jake).mp4 |website=YouTube |date=June 23, 2011 |access-date=February 22, 2020 }}{{cbignore}} The man's wife sees him talking on the phone in a secretive manner. She is suspicious and asks who is on the phone, to which her husband says: "It's Jake from State Farm" (the original Jake from State Farm was portrayed by Jake Stone, who was an actual employee of the company). The man's wife then takes the phone and asks, "What are you wearing, 'Jake from State Farm?'", to which the male agent responds in a timid way, "Uh, khakis". The undaunted wife says, "She sounds hideous", and the husband replies, "Well she's a guy, so..."{{cite web |url=http://articles.chicagotribune.com/2011-12-11/business/ct-biz-1211-advertising-agencies-sidebar-20111211_1_state-farm-beer-advertising-budweiser |archive-url=https://web.archive.org/web/20120203104857/http://articles.chicagotribune.com/2011-12-11/business/ct-biz-1211-advertising-agencies-sidebar-20111211_1_state-farm-beer-advertising-budweiser |url-status=dead |archive-date=February 3, 2012 |title=State Farm Ads Creating a Beer-Like Buzz |newspaper=Chicago Tribune |date=December 11, 2011 |access-date=August 4, 2014 }} In May 2015, a variation of "State of Unrest" premiered, starring The Coneheads from Saturday Night Live, with Dan Aykroyd and Jane Curtin reprising their respective roles as Beldar and Prymaat. This ad series later added Laraine Newman as Connie.

In late 2014, State Farm released a critically acclaimed commercial showing a man (played by Justin Bartha) who says that he will "never" do something (such as getting married, having kids, moving to the suburbs, and buying a minivan), only to do all of those. At the end of the commercial, he admits that he is "never letting go." The commercial is based on the saying "never say never" and how people say that they will "never" do something, only to do it anyway.{{cite web|url=http://www.adweek.com/news/advertising-branding/state-farm-shows-you-how-fit-60-seconds-story-30-second-spot-161880|title=State Farm Shows You How to Fit 60 Seconds of Story Into a 30-Second Spot|date=December 11, 2014 |access-date=January 28, 2018}}

In 2015,{{Cite web |title=Chris Paul, DeAndre Jordan Introduce Their All-Star Family in 'Meet The Hoopers' |url=https://www.foxsports.com/stories/other/chris-paul-deandre-jordan-introduce-their-all-star-family-in-meet-the-hoopers |access-date=August 29, 2021 |website=Fox Sports }} State Farm released The Hoopers, a series of State Farm commercials focusing on a family, including NBA players Chris Paul playing the father, DeAndre Jordan playing the mother, Kevin Love playing the son, Kevin Garnett playing the grandfather and Damian Lillard playing the baby. Additionally, a State Farm agent plays the role of a helpful neighbor in the set of commercials.{{cite web |url=http://www.ispot.tv/ad/AZyq/state-farm-meet-the-hoopers-ft-chris-paul-kevin-love |title=State Farm TV Commercial, 'Meet the Hoopers' Ft. Chris Paul, Kevin Love |website=iSpot.tv |access-date=January 30, 2016 }}

File:Jake from State Farm holding his own head in the State Farm Gamerhood Challenge 2 Neighborhood.jpg as "Jake from State Farm" with a cardboard cutout of his own face]]

In 2020, Kevin Miles took over the role of Jake from State Farm from Jake Stone in a series of commercials,{{cite news

| url = https://www.chicagotribune.com/entertainment/ct-ent-jake-from-state-farm-kevin-miles-0317-20210320-eqzt5dxgd5fznnmqjdlpr7voci-story.html

| title = Jake from State Farm is South Side Kevin Miles: A year into the role, he can't answer your questions about insurance, but he sure can sell it.

| last = Rockett

| first = Darcel

| work = Chicago Tribune

| date = March 20, 2021

| access-date = August 27, 2021

}} the first ad airing before Super Bowl LIV, as a reimagining of the original 2011 "State of Unrest" commercial from the "State of..." campaign. Craig Miller of State Farm's agency The Marketing Arm said the character was so popular people were still dressing as him for Halloween.{{cite magazine

| url = https://variety.com/2021/tv/news/jake-from-state-farm-advertising-super-bowl-drake-1234927318/

| title = How Jake From State Farm Made a Name For Himself on Madison Avenue

| last = Steinberg

| first = Brian

| magazine=Variety

| date = March 10, 2021

| access-date = August 27, 2021

}} Jake from State Farm, who wears a red shirt and khakis, appeared in different settings, including a beekeeper outfit and a parody of The Bachelorette, and in a number commercials with celebrities, including Alfonso Ribeiro, Chris Paul, Aaron Rodgers and Paul Rudd. On his first anniversary as Jake, Miles appeared in a commercial during Super Bowl LV in which Drake appeared as his stand-in. According to Marketing Arm, Jake is better known than Katie Couric or Hilary Swank and 80 percent of those who know him like him. A report by Semrush says that State Farm was the top digital advertiser in Finance in 2023.[https://www.semrush.com/blog/companies-spend-on-advertising-study/ Top Digital Advertisers in Finance]

USA Today's Ad Meter selected State Farm's entry "Like a Good Neighbaaa" as the top ad in Super Bowl LVIII. The spot features Arnold Schwarzenegger struggling with the word "neighbor" in the company's tagline until he gets assistance from his Twins co-star Danny DeVito as well as Jake from State Farm.{{Cite web |date=2024-02-12 |title=The top 10 Super Bowl 58 commercials, according to USA TODAY Ad Meter |url=https://admeter.usatoday.com/lists/super-bowl-commercial-2024-usa-today-ad-meter-top-10/ |access-date=2024-03-04 |website=USA TODAY Ad Meter |language=en-US}}

• State Farm Stadium, a football stadium in Glendale, Arizona, and home of the Arizona Cardinals of the National Football League
• State Farm Arena, a multi-purpose arena and home of the Atlanta Hawks of the National Basketball Association
• State Farm Center, a multi-purpose arena and home of the University of Illinois at Urbana–Champaign men's and women's basketball teams
• State Farm Hall, a classroom building at Illinois Wesleyan University in Bloomington, Illinois
• State Farm Hall of Business, College of Business Building at Illinois State University in Normal, Illinois, since 2010
• State Farm Holiday Classic, an annual high school holiday basketball tournament held in Bloomington-Normal, Illinois each December
• State Farm Lone Star Showdown, moniker for all varsity athletics competitions between Texas A&M University and The University of Texas at Austin
• State Farm Research and Development Center, a research extension of State Farm Insurance located at the University of Illinois at Urbana-Champaign
• State Farm Sales Lab, a clinical sales training center at the University of Central Missouri, where the national State Farm Marketing and Sales Competition is held
• State Farm Computer Lab, a computer networking and software development room at the Mansfield University of Pennsylvania, where State Farm has sponsored the purchase of the majority of the equipment
• State Farm Territorial Cup Series, moniker for all varsity athletics competitions between the University of Arizona and Arizona State University
• NBA Cares Charity Challenge presented by State Farm, a charity program hosted by the NBA
• State Farm All-Star Saturday Night, skills competitions that feature NBA players
• League of Legends Championship Series, the North American branch of the League of Legends Professional League
• Overwatch League, the professional e-sports league for Overwatch
• All Elite Wrestling, an American professional wrestling promotion

State Farm Safety Patrol – State Farm, in partnership with several U.S. highway authorities, operates a service called the State Farm Safety Patrol which provides free roadside assistance to stranded motorists on participating highways. When a driver calls the designated telephone number for the Safety Patrol, they will respond and provide the following services: fuel refills, radiator refills, and engine oil refills. Most Safety Patrol personnel are also certified in CPR and Automated External Defibrillator. They work to reduce accident rates, minimize the duration time of incidents, assist disabled drivers, and remove road debris. Turnpikes which currently participate include, Florida's Turnpike in the State of Florida[http://www.floridasturnpike.com/tools_safetypatrol.cfm State Farm Safety Patrol on Florida's Turnpike and the Sawgrass Expressway official website] {{webarchive|url=https://web.archive.org/web/20090410053354/http://www.floridasturnpike.com/tools_safetypatrol.cfm |date=April 10, 2009 }} and the Pennsylvania Turnpike in the Commonwealth of Pennsylvania.{{cite web|url=http://www.paturnpike.com/tools/statefarm/info.html|title=State Farm Safety Patrol on the Pennsylvania Turnpike official website|access-date=January 28, 2018|url-status=dead|archive-url=https://web.archive.org/web/20150320192845/http://www.paturnpike.com/tools/statefarm/info.html|archive-date=March 20, 2015}} In Ohio, State Farm–branded safety patrol vans service major highways in the Cincinnati, Toledo, Cleveland, Columbus, Dayton, Akron, and Canton areas on weekdays.{{cite news |last=Wert |first=Mark |date=August 4, 2014 |title=Like a Good Neighbor (You Know the Rest) |url=http://www.cincinnati.com/story/news/your-watchdog/needtoknow/2014/08/04/like-good-neighbor-know-rest/13571769/ |newspaper=The Cincinnati Enquirer |publisher=Gannett Company |access-date=October 18, 2015 }}

State Farm won the 2020 Webby Award for Services & Utilities in the category Apps, Mobile & Voice.{{cite web |last1=Kastrenakes |first1=Jacob |title=Here are all the winners of the 2020 Webby Awards |url=https://www.theverge.com/2020/5/20/21263445/2020-webby-awards-winners-lil-nas-x-nasa-jon-krasinski |website=The Verge |access-date=May 22, 2020 |date=May 20, 2020 }}

The State Farm settlement, a racketeering class action concluded with a $250 million agreement, involved allegations of potential corporate influence on the Illinois Supreme Court.{{Cite news |date=September 5, 2018 |title=Behind $250 Million State Farm Settlement, a Wild Tale of Dark Money in Judicial Elections |work=Reuters |url=https://www.reuters.com/article/legal-us-otc-darkmoney-idUSKCN1LL2ZQ |access-date=May 23, 2023}} According to the lawsuit's amended complaint, State Farm was accused of leveraging its influence and financial contributions to nonprofits such as the U.S. Chamber and the Illinois Civil Justice League. The claim stated that this alleged influence played a role in the appointment of a specific justice to the Illinois Supreme Court in 2004.{{Cite web |title=State Farm Settles Class Action for $250M |url=https://thenationaltriallawyers.org/article/state-farm-settles-class-action-for-250m/ |access-date=May 23, 2023 |website=TheNationalTrialLawyers.org}} Subsequently, the justice joined four other state justices in overturning a billion-dollar judgment against State Farm. State Farm has consistently denied any wrongdoing and maintains that the claims are without merit.{{Cite web |title=State Farm Lawsuit Settle for 250$ Million |url=https://www.fenderbender.com/topics/news/article/11498597/state-farm-lawsuit-settled-for-250m |access-date=May 23, 2023 |website=FenderBender.com|date=October 2, 2018 }}

In 2006, two former State Farm claims adjusters, sisters Cori and Kerri Rigsby, acted as whistleblowers and filed a qui tam suit against State Farm under the False Claims Act.{{Citation needed|date=July 2023}} The Rigsby sisters claimed that State Farm shifted state claims to federal flood insurance that should have been covered by private wind insurance, making the federal government and not State Farm liable for the insurance. In 2013, the Rigsbys won the fraud case focused on one Mississippi home; in 2016, the U.S. Supreme Court upheld the verdict. As part of the $100 million settlement, State Farm dismissed its counterclaims against the whistleblowers, alleging breaches of employment agreements and other laws. The federal government will pay the $100 million in restitution, not individual policyholders.{{Cite web |date=August 24, 2022 |title=State Farm subsidiary to pay $100M for false Katrina claims |url=https://apnews.com/article/lawsuits-mississippi-hurricanes-legal-proceedings-d8ca251ec9f6e6ead832c7b6577bd9a3 |access-date=June 28, 2023 |website=AP News}}

A 2007 investigation by CNN reported that major car insurance companies, including State Farm and Allstate Insurance, were increasingly fighting claims of those alleging injury. Some injured parties argued these were unfair practices. State Farm and Allstate have denied these allegations.{{Cite news |title=Auto Insurers Play Hardball in Minor-Crash Claims |work=CNN |publisher=CNN.com |url=http://www.cnn.com/2007/US/02/09/insurance.hardball/index.html |access-date=May 24, 2010}} This followed on the heels of criminal investigations by the states of Louisiana and Mississippi, alleging that State Farm had wrongly denied claims stemming from Hurricane Katrina.{{Cite web |date=August 24, 2022 |title=State Farm subsidiary to pay $100M for false Katrina claims |url=https://apnews.com/article/lawsuits-mississippi-hurricanes-legal-proceedings-d8ca251ec9f6e6ead832c7b6577bd9a3 |access-date=May 23, 2023 |website=AP News}}{{cite web |title=Federal judge rejects $50 million USD State Farm settlement |url=https://money.cnn.com/2007/01/26/news/companies/state_farm/index.htm |access-date=January 28, 2018}}

Plaintiff's attorney Richard F "Dickie" Scruggs later pleaded guilty in March 2008{{cite web |title=Miss. attorney pleads in bribery case |url=http://usatoday30.usatoday.com/news/nation/2008-03-14-indicted-lawyers_N.htm |access-date=December 30, 2020}} for his role in trying to pay Judge Henry Lackey of Mississippi a US$50,000 bribe for a favorable ruling in a related case involving a US$26.5 million settlement after Hurricane Katrina.{{cite news |last=Bhattarai |first=Abha |date=June 28, 2008 |title=Class-Action Lawyer Gets 5 Years in Bribery Case |newspaper=The New York Times |url=https://www.nytimes.com/2008/06/28/business/28tort.html |access-date=January 28, 2018}}

In early 2009, the State Farm Florida subsidiary, the state's largest insurer, offered to withdraw from writing property insurance business in Florida after state regulators refused to approve a 47% property rate increase. State Farm said that, in Florida, it had paid out US$1.21 in claims for every dollar in premiums since 2000. Several other home insurers had also pulled out of Florida; many homeowners used the Citizens Property Insurance Corporation run by the state government.{{Cite news |title=Florida's Unnatural Disaster: Charlie Crist, Taxpayers and the Next Hurricane |url=https://www.wsj.com/articles/SB123371173559046209 |newspaper=The Wall Street Journal |date=February 4, 2009 |access-date=March 29, 2009 }} State Farm has since decided to remain in Florida, although with a reduced amount of property policies.[http://www.tampabay.com/news/business/banking/state-farm-will-stay-florida-insurance-regulators-say/1059230 State Farm will stay, Florida insurance regulators say | Tampa Bay Times] {{webarchive|url=https://web.archive.org/web/20130513223453/http://www.tampabay.com/news/business/banking/state-farm-will-stay-florida-insurance-regulators-say/1059230 |date=May 13, 2013 }}. Tampabay.com (December 16, 2009). Retrieved August 17, 2013.

In 2010, State Farm and Renaissance jointly formed DaVinci Reinsurance Ltd. which insured more than 3.5 million homes in 2010.{{Cite news

| first = Matt

| last = Reed

| title = Insurers still like Florida

| url = http://www.floridatoday.com/article/20110303/COLUMNISTS0207/103030311/Matt-Reed-Money-trail-shows-insurers-still-like-Florida

| newspaper = Florida Today

| location = Melbourne, Florida

| pages = 1B

| date = March 3, 2011

}}

{{See also|State Farm Mutual Automobile Insurance Co. v. Campbell}}

In 1981, Curtis Campbell caused an accident in which a man was killed and another was left permanently disabled. Both witnesses at the scene confirmed Campbell was at fault. State Farm contested liability and declined settlement offers from the victim's estates.{{Cite book |last1=Laycock |first1=Douglas |url=https://books.google.com/books?id=ftV6DwAAQBAJ&dq=%22state+farm%22+campbell+1981&pg=PT335 |title=Modern American Remedies: Cases and Materials Concise |last2=Hasen |first2=Richard L. |date=2018-11-06 |publisher=Aspen Publishing |isbn=978-1-5438-0694-6 |language=en}} State Farm assured Campbell that "their assets were safe, that they had no liability for the accident, that [State Farm] would represent their interests, and that they did not need to procure separate counsel."{{Cite web |title=State Farm Mut. Automobile Ins. Co. v. Campbell, 538 U.S. 408 (2003) |url=https://supreme.justia.com/cases/federal/us/538/408/ |access-date=2023-07-24 |website=Justia Law |language=en}} Despite State Farm contesting liability, the jury rendered a verdict that Campbell was 100 percent liable for the accident. State Farm refused to pay the excess amount or post a supersedeas bond to allow Campbell to appeal the verdict. Campbell obtained his own counsel to do this.{{Cite web |title=State Farm Mut. Automobile Ins. Co. v. Campbell, 538 U.S. 408 (2003) |url=https://supreme.justia.com/cases/federal/us/538/408/ |access-date=2023-07-24 |website=Justia Law |language=en}}

In 1984, while the appeal was ongoing, Campbell reached a settlement with the victim's estate, where Campbell would pursue an insurance bad faith action against State Farm. The attorneys for the victim's estate would represent Campbell in the bad-faith suit.

In 1989, Campbell's appeal was denied by the Utah Supreme Court. State Farm then paid the entire amount of the judgment, including the excess amount they previously denied to pay. Campbell proceeded to file suit against State Farm for bad faith, fraud, and intentional infliction of emotional distress. The Utah Supreme Court reinstated a $145 million punitive verdict against State Farm,{{Cite journal |last=Garry |first=Patrick M. |date=2007 |title=Motor Vehicle Manufacturers Association v State Farm Mutual Automobile Insurance Co and Hard Look Review of Agency Actions |url=http://dx.doi.org/10.2139/ssrn.2285717 |journal=SSRN Electronic Journal |doi=10.2139/ssrn.2285717 |issn=1556-5068|url-access=subscription }} making note that an earlier $100 million judgment was unreported to State Farm's corporate headquarters. The regional vice president had no plans to report said judgment under review.{{Citation |last1=Clarke |first1=MA |title=13. Remedies of the seller |date=2017-04-27 |url=http://dx.doi.org/10.1093/he/9780199692088.003.0013 |work=Commercial Law |access-date=2023-07-24 |publisher=Oxford University Press |last2=Hooley |first2=RJA |last3=Munday |first3=RJC |last4=Sealy |first4=LS |last5=Tettenborn |first5=AM |last6=Turner |first6=PG|doi=10.1093/he/9780199692088.003.0013 |isbn=978-0-19-969208-8 |url-access=subscription }}

Following the [https://www.weather.gov/lot/2006apr14#:~:text=During%20the%20late%20afternoon%20and,and%20Jasper%20(IN)%20counties. Good Friday 2006 hailstorm] in Indiana that resulted in over $1 billion in property damages, State Farm faced approximately 50,000 claims for damage, out of which it rejected more than 7,000 claims. Joseph Radcliff, a roofer who established a company to repair homes damaged by the storm, was hired by around 300 State Farm policyholders.{{Cite web |last=Elias |first=Roni |date=November 26, 2020 |title=Case Study: Radcliff v. State Farm |url=https://passiveinvesting.medium.com/case-study-radcliff-v-state-farm-a241d5b78406 |access-date=June 28, 2023 |website=Medium}} During his work, Radcliff observed that some of his clients, whose claims had been denied by State Farm, resided next to homeowners whose claims had been approved by other insurance companies. Radcliff reported State Farm to the Indiana Department of Insurance.{{Cite web |title=State Farm Fire & Cas. Co. v. Radcliff, 987 N.E.2d 121 |url=https://casetext.com/case/state-farm-fire-cas-co-v-radcliff-1 |access-date=June 28, 2023 |website=CaseText.com}}

In response, State Farm took legal action against Radcliff, labeling him as the defendant in a case where they accused him of fourteen felony counts, including corrupt business influence and attempted theft. State Farm based these charges on fabricated evidence claiming that Radcliff had vandalized roofs in order to file fraudulent insurance claims.{{Cite web |title=Radcliff v. State Farm |url=https://www.slingshotcap.com/radcliff-v-state-farm |access-date=June 28, 2023 |website=Slingshot Capital}} However, all charges against Radcliff were eventually dismissed. Radcliff's business lost 385 out of 400 jobs as a result of the charges, despite them being dismissed.

In the subsequent legal proceedings, Radcliff countersued State Farm, alleging defamation, abuse of process, and interference with business relationships. The case advanced to a jury trial, where Radcliff was awarded $14.5 million.{{Cite web |title=Court upholds $14.5M verdict against State Farm |url=https://www.usatoday.com/story/money/business/2014/09/17/court-upholds-145m-defamation-verdict-against-state-farm/15805097/ |access-date=June 28, 2023 |website=USA Today}} State Farm appealed the decision. Radcliff won on two appeal processes and was awarded $17 million in damages and interest.

In a lawsuit filed by actor Shannen Doherty against State Farm, a federal jury in Los Angeles awarded her $6.3 million in damages.{{Cite web |date=October 5, 2021 |title=Jury awards $6.3M to Shannen Doherty in State Farm fire suit |url=https://www.nbcnews.com/news/us-news/shannen-doherty-wins-6-3m-state-farm-suit-after-home-n1280778 |access-date=June 28, 2023 |website=NBC News}} The lawsuit claimed that State Farm had failed to adequately compensate Doherty for the damage to her Malibu home caused by a California wildfire in 2018. The jury found that State Farm's denial of policy benefits for Doherty's property was unreasonable and lacked proper cause. State Farm expressed empathy for Doherty's health but disagreed with the jury's decision,{{Cite web |title=State Farm files motion for new trial against Shannen Doherty |url=https://www.insurancebusinessmag.com/us/news/breaking-news/state-farm-files-motion-for-new-trial-against-shannen-doherty-316194.aspx |access-date=June 28, 2023 |website=InsuranceBusinessMag.com}} indicating that they would explore legal options, including a possible appeal.

In 2015, Charles and Bernadette Cook were involved in a car crash where their vehicle struck an uninsured vehicle stopped sideways in their traffic lane. The Cooks had coverage through State Farm against uninsured motorists and filed a claim accordingly. According to their policy, State Farm was obligated to pay up to $250,000 per person or $500,000 per occurrence, with a personal liability limit of $1 million.{{Cite web |title=How Much Car Insurance Do I Need? |url=https://www.statefarm.com/simple-insights/auto-and-vehicles/how-much-car-insurance-do-i-need,%20/simple-insights/auto-and-vehicles/how-much-car-insurance-do-i-need |access-date=June 28, 2023 |website=State Farm}} State Farm refused to pay the awarded amounts of $100,000 for Charles Cook and $400,000 for Bernadette Cook when they pursued their claim. The insurer cited [https://ilga.gov/legislation/ilcs/documents/021500050K143a-2.htm#:~:text=No%20policy%20insuring%20against%20loss,designed%20for%20use%20on%20public Illinois statute 215 ILCS 5/143a], which it claimed allowed them to reject awards exceeding $75,000, despite the awards falling within the policy limits. State Farm's refusal to pay led to a lawsuit filed by the Cooks against the company, alleging negligence in various aspects of the claims process.{{Cite web |date=June 28, 2023 |title=Charles and Bernadette Cook v. State Farm |url=https://www.repairerdrivennews.com/wp-content/uploads/2022/07/Filed-CAL.pdf |access-date=June 28, 2023 |website=Repairer Driven News}} Additionally, it was claimed that during arbitration, State Farm's lawyer introduced personal information that had been excluded as evidence, which was considered "willful and wanton conduct."{{Cite web |last=LaChance |first=Dave |date=July 8, 2022 |title=State Farm pays $650,000 to settle bad-faith lawsuit |url=https://www.repairerdrivennews.com/2022/07/08/state-farm-pays-650000-to-settle-bad-faith-lawsuit/ |access-date=June 28, 2023 |website=Repairer Driven News}} State Farm agreed to a settlement of $650,000 and dropped its own suit against Bernadette Cook. The settlement amount is believed to be the largest reported for a bad faith claim against State Farm in Illinois.{{Cite press release |last=Office |first=Dixon Law |title=Auto Crash Claim Results in Bad Faith Suit, Record Settlement |url=https://www.prnewswire.com/news-releases/auto-crash-claim-results-in-bad-faith-suit-record-settlement-301579558.html |access-date=June 28, 2023 |website=PRNewsWire.com}}

State Farm was hit with a class-action lawsuit in California for allegedly breaching its contracts with drivers. The lead plaintiff, Joan St. Julian, claims that State Farm violated the law by failing to pay sales tax to drivers when reimbursing them for the "actual cash value" of their cars that were deemed total losses.{{Cite web |date=June 28, 2023 |title=St. Julian v. State Farm Mutual Automobile Insurance Company |url=https://www.classaction.org/media/st-julian-v-state-farm-mutual-automobile-insurance-company.pdf |access-date=June 28, 2023 |website=Class Action}} According to the lawsuit, State Farm systematically underpaid claims made by thousands of consumers who experienced total vehicle loss. The lawsuit alleges that State Farm processed around 115,000 total loss claims during the relevant period, with approximately 10 percent of those claims not being paid the sales tax owed.{{Cite web |last=Bradley-Smith |first=Anna |date=October 4, 2021 |title=State Farm Systemically Underpays Total Loss Claims, Class Action Alleges |url=https://topclassactions.com/lawsuit-settlements/insurance/state-farm-systemically-underpays-total-loss-claims-class-action-alleges/ |access-date=June 28, 2023 |website=Top Class Actions }}

As of May 27, 2023, State Farm has ceased accepting new applicants for business and personal casualty insurance in California.{{cite web |last=Barnard |first=Cornell |title=State Farm will no longer insure new homes in California due to wildfire risk, construction costs |website=ABC7 San Francisco |date=May 27, 2023 |url=https://abc7news.com/california-state-farm-home-insurance-wildfire/13308135/ |access-date=November 3, 2024}}{{Cite web |title=State Farm General Insurance Company®: California New Business Update |url=https://newsroom.statefarm.com/state-farm-general-insurance-company-california-new-business-update/ |access-date=2023-08-29 |website=State Farm General Insurance Company®: California New Business Update |language=en-us}} State Farm states that this decision was made due to "historic increases in construction costs outpacing inflation, rapidly growing catastrophe exposure, and a challenging reinsurance market." California has had over 15,000 wildfires from 2021 to 2023,{{cite web |title=State Farm no longer provides home insurance in California |website=Global News |date=June 3, 2023 |url=https://globalnews.ca/video/9744397/state-farm-no-longer-provides-home-insurance-in-california |access-date=November 3, 2024}} partially due to a dry, windy and hot climate. More than 2.7 million people live in "very high fire hazard severity zones".{{Cite web |last=Bee |first=Ryan Sabalow, Phillip Reese, and Dale Kasley with The Sacramento |date=2019-04-11 |title=Destined to Burn: California races to predict which town could be next to burn |url=https://krcrtv.com/news/local/destined-to-burn-california-races-to-predict-which-town-could-be-next-to-burn |access-date=2023-08-29 |website=KRCR |language=en}}

Several survivors of the East Troublesome Fire in October 2020 have filed lawsuits against State Farm, alleging that the company underestimated the costs of rebuilding and delayed claim payments.{{cite web |last=Weis |first=Kati |title="State Farm is not there for me," Majority of state-investigated insurance complaints from East Troublesome Fire victims against State Farm |website=CBS Colorado |date=November 4, 2022 |url=https://www.cbsnews.com/colorado/news/east-troublesome-fire-state-farm-casualty-insurance-wildfire-claims-complaints-colorado/ |access-date=November 3, 2024}} One attorney representing two families, stated that numerous families were experiencing delays of up to a year in receiving payment from State Farm.{{cite web |last=Reinke |first=Kelly |title=Survivors of East Troublesome Fire sue insurance company |website=KUSA.com |date=August 9, 2022 |url=https://www.9news.com/article/news/local/wildfire/survivors-east-troublesome-fire-sue-insurance-company/73-81f4751e-85cb-4491-9e11-d9cb6a4b7bd7 |access-date=November 3, 2024}}{{Cite web |last1=Chmura |first1=Chris |last2=Fernandez |first2=Arlen |last3=Boyd |first3=Lindsey |last4=Jackson • • |first4=James |date=2018-04-07 |title=Six Months Later, Fire Victims Still Fighting Insurance Company |url=https://www.nbcbayarea.com/news/local/six-months-later-fire-victims-still-fighting-insurance-company/55839/ |access-date=2023-07-24 |website=NBC Bay Area |language=en-US}} Another plaintiff alleged that State Farm undervalued his home by less than half the actual rebuilding cost and delayed payment for the coverage of personal property.{{Cite web |date=2022-11-04 |title="State Farm is not there for me," Majority of state-investigated insurance complaints from East Troublesome Fire victims against State Farm - CBS Colorado |url=https://www.cbsnews.com/colorado/news/east-troublesome-fire-state-farm-casualty-insurance-wildfire-claims-complaints-colorado/ |access-date=2023-10-05 |website=www.cbsnews.com |language=en-US}} The lawsuits cite [https://www.propertyinsurancecoveragelaw.com/2022/03/articles/regulation/failure-to-make-timely-decisions-payments-in-colorado-will-lead-to-penalties-for-insurers-pursuant-to-title-3-colo-code-regs-%C2%A7-702-5-1-14/#:~:text=5%2D1%2D14-,Failure%20to%20Make%20Timely%20Decisions%2FPayments%20in%20Colorado%20will%20Lead,702%2D5%2D1%2D14 Colorado's statute] that penalizes insurance companies for unreasonable payment delays.

The Tubbs Fire occurred in October 2017. It was one of California's most destructive fires, burning {{convert|36,810|acres}} and allegedly killing 22 people.{{Cite web |date=2022-10-09 |title='Stronger and better' {{!}} Survivors remember North Bay Tubbs Fire 5 years later |url=https://abc7news.com/tubbs-fire-2017-anniversary-sonoma-napa-county/12306480/ |access-date=2023-07-27 |website=ABC7 San Francisco |language=en}} Six months after the fire, a large number of people claimed that State Farm had refused to pay them in full despite losing everything they owned.{{Cite web |date=2020-10-11 |title=Santa Rosa firm helps wildfire victims navigate battles with insurance companies |url=https://www.pressdemocrat.com/article/business/santa-rosa-firm-helps-wildfire-victims-navigate-battles-with-insurance-comp/ |access-date=2023-07-27 |website=Santa Rosa Press Democrat |language=en-US}} To get their full payout, they had to create a detailed, item-by-item list of everything that was lost, or their payout was reduced by 25%. Policyholders stated that they received letters from State Farm suggesting that the California Code requires a listed inventory "for some time." The California Department of Insurance denied this requirement.{{cite web |last1=Chmura |first1=Chris |last2=Fernandez |first2=Arlen |last3=Boyd |first3=Lindsey |last4=Jackson |first4=James |title=Six Months Later, Fire Victims Still Fighting Insurance Company |website=NBC Bay Area |date=April 6, 2018 |url=https://www.nbcbayarea.com/news/local/six-months-later-fire-victims-still-fighting-insurance-company/55839/ |access-date=November 3, 2024 |language=en-US}}

In 1993, Todd Hindin filed a lawsuit against State Farm for allegedly keeping a list of prominent lawyers referred to within State Farm as the "Jewish Lawyers List". Any claims made by clients of these attorneys were automatically forwarded to State Farm's fraud unit, potentially on the basis of the religion and national origin of the lawyers. These claims would then be neither settled nor paid. State Farm initially claimed that this was not a matter of discrimination, but of coincidence. Frank Taylor, an experienced economist on retainer for the Appellants, argued that though the states involved contained 2-5% Jewish populations, the list contained 14% religiously or ethnically Jewish lawyers. People who had worked for State Farm, including former Divisional Claim Superintendent Ron Middler, testified that the list was potentially used to screen the lawyers mentioned in the list. State Farm paid out $30 million to Todd Hindin and his clients for discrimination on the basis of religion and national origin.{{Cite web |url=https://www.propertyinsurancecoveragelaw.com/2014/02/articles/state-farm/hindin-v-state-farm-the-landmark-claims-practice-case-that-few-know-about-finally-ends/ |title=Hindin v. State Farm – The Landmark Claims Practice Case That Few Know About Finally Ends {{!}} Property Insurance Coverage Law Blog {{!}} Merlin Law Group |date=February 7, 2014 |website=Property Insurance Coverage Law Blog |access-date=September 8, 2018 }}

Documents that Hindin uncovered would assist in another case in 2003, Campbell v. State Farm, in which State Farm had to pay out $145 million in punitive damages (later reduced by the U.S. Supreme Court) after acting in bad faith.{{Cite web |title=State Farm Mut. Automobile Ins. Co. v. Campbell, 538 U.S. 408 (2003) |url=https://www.oyez.org/cases/2002/01-1289 |website=Oyez }} State Farm had to pay damages to the families of two car crash victims for whom Campbell was responsible, despite originally informing him and his family "that their assets were safe, that they had no liability for the accident, that [State Farm] would represent their interests, and that they did not need to procure separate counsel".{{Cite web |url=https://supreme.justia.com/cases/federal/us/538/408/ |title=State Farm Mut. Automobile Ins. Co. v. Campbell, 538 U.S. 408 (2003) |work=Justia Law |access-date=September 8, 2018 }}

On April 18, 2023, a Manhattan's Financial District parking garage collapsed. The collapse killed one worker and injured five others, as well as crushing the cars in the garage.{{Cite web |last=Peltz |first=Ted Shaffrey, Bobby Caina Calvan, Jennifer |date=2023-04-20 |title=Manhattan Parking Garage Collapse Kills 1, Injures 5 |url=https://www.insurancejournal.com/news/east/2023/04/20/717315.htm |access-date=2023-08-29 |website=Insurance Journal |language=en-US}} A total of 43 of the damaged cars were insured by State Farm policyholders, to which State Farm paid out $1.5 million in payments to the garage's customers whose vehicles were damaged in the collapse.{{Cite web |last=Simpson |first=Andrew G. |date=2023-07-27 |title=State Farm Seeks $1.5M From Owners of Manhattan Garage That Collapsed |url=https://www.insurancejournal.com/news/east/2023/07/27/732273.htm |access-date=2023-08-29 |website=Insurance Journal |language=en-US}} [https://www.insurancejournal.com/news/east/2023/07/27/732273.htm State Farm alleged that the owners "failed to properly operate, manage, maintain and/or control the garage", thus resulting in the collapse.]

In a civil RICO suit filed in 2005, State Farm was awarded over $15.4 million by a federal jury in a case involving alleged medical fraud. Arnold Lincow, an osteopathic doctor, along with eight other defendants, were accused of inflating patients' medical bills to defraud insurers systematically.{{Cite web |title=State Farm Awarded $15.4 Million in RICO Suit Against Doctors |url=https://www.law.com/almID/1202429561479/ |access-date=2023-07-24 |website=Law.com |language=en}} State Farm claimed in court documents that Lincow devised a scheme to inflate the medical bills of car accident victims by prescribing unnecessary tests, treatments, prescriptions, and medical equipment. The scheme allegedly involved fabricating treatment records, falsifying injury descriptions, and submitting bills for services not rendered. Lincow was accused of directing other doctors and employees to perform medically inappropriate and unnecessary services. According to the lawsuit, Lincow also hired Sacks to misinterpret diagnostic tests as positive to exhaust available medical coverage. Additionally, Lincow was accused of orchestrating a kickback scheme with Hirsh's pharmacy, filling unnecessary prescriptions in exchange for inflated rent payments. All nine defendants were found to participate in a RICO conspiracy, committing both common law and statutory insurance fraud.{{Cite web |title=State Farm Awarded $15.4 Million in RICO Suit Against Doctors |url=https://www.law.com/almID/1202429561479/ |website=Law.com |access-date=June 28, 2023 }}

On July 19, 2023, plaintiffs Mary Brown, Andy Velazquez, William Midgett, and Diane Coughlin took legal action by initiating a class action lawsuit in Cook County Circuit Court against State Farm. This legal action is rooted in allegations of State Farm's violation of Illinois privacy rights laws. The plaintiffs are individuals who were involved in accidents with drivers insured by State Farm.{{Cite web |date=2023-09-01 |title=Lawsuit alleges State Farm broke privacy laws |url=https://www.wglt.org/local-news/2023-09-01/lawsuit-alleges-state-farm-broke-privacy-laws |access-date=2023-09-26 |website=WGLT |language=en}}

The core of their claim revolves around the alleged sharing of their personal health information with Insurance Services Office Inc. (ISO), a company specializing in comprehensive risk management analysis, supported by an extensive database.{{Cite web |title=State Farm accused of violating privacy laws |url=https://www.insurancebusinessmag.com/us/news/breaking-news/state-farm-accused-of-violating-privacy-laws-458699.aspx |access-date=2023-09-26 |website=www.insurancebusinessmag.com |language=en}} Both federal HIPAA law and the Illinois state constitution expressly forbid the disclosure of health information without an individual's explicit consent.{{Cite web |title=740 ILCS 110/ Mental Health and Developmental Disabilities Confidentiality Act. |url=https://www.ilga.gov/legislation/ilcs/ilcs3.asp?ActID=2043&ChapterID=57 |access-date=2023-09-26 |website=www.ilga.gov}}

The plaintiffs maintain that ISO benefited financially by accumulating personal information for utilization within the insurance industry, including by State Farm.{{Cite web |last=Haydock |first=Mary |title=Class action accuses State Farm of wrongly sharing people's health information with company building risk database |url=https://cookcountyrecord.com/stories/647854063-class-action-accuses-state-farm-of-wrongly-sharing-people-s-health-information-with-company-building-risk-database |access-date=2023-09-26 |website=Cook County Record |language=en}}{{Better source needed|reason=Pink-slime journalism|date=October 2023}}

In a sex discrimination lawsuit against State Farm in 1985, Judge Thelton Henderson approved a settlement that required the company to pay up to $420,000 each to women who were denied jobs as insurance agents in California due to gender discrimination.{{Cite news |agency=AP |date=March 17, 1988 |title=Judge Backs Settlement In State Farm Bias Case |newspaper=The New York Times |url=https://www.nytimes.com/1988/03/17/us/judge-backs-settlement-in-state-farm-bias-case.html |issn=0362-4331 |access-date=June 28, 2023 }} The settlement, limited to California residents due to the class action nature of the lawsuit, also stipulates that women must receive 50 percent of the available sales agent positions at State Farm in California over the next 10 years.{{Cite news |last=Hager |first=Phillip |date=January 20, 1988 |title=Sex-Bias Lawsuit Settled by State Farm Insurance |url=https://www.washingtonpost.com/archive/politics/1988/01/20/sex-bias-lawsuit-settled-by-state-farm-insurance/ab0c74c5-43b5-4de9-a726-0ec1df5ef09e/ |newspaper=The Washington Post |access-date=June 28, 2023 }}

In July 2023, Elisa Brown, who was employed by State Farm for 20 years, sued State Farm alleging "discrimination and retaliation" because of her bladder disability. Brown was diagnosed with overactive bladder syndrome in February 2020, suffering from urinary incontinence.

Brown claims that State Farm met her initial need for accommodations. After a few months, however, her supervisor prohibited her from taking unscheduled breaks, and her breaks were monitored. After reaching out to State Farm's human resources with no resolution, she reached out to the Equal Employment Opportunity Commission. After notifying HR about her contacting the EEOC, Brown was terminated from her State Farm position.{{Cite web |last=Simpson |first=Andrew G. |date=2023-07-19 |title=Former Employee With Bladder Condition Sues State Farm Alleging Disability, Racial Bias |url=https://www.insurancejournal.com/news/southeast/2023/07/19/731244.htm |access-date=2023-08-29 |website=Insurance Journal |language=en-US}}

There have been several allegations and lawsuits of racial discrimination against State Farm. One lawsuit, filed in 2020, describes a pattern of discrimination against seven agents of color by the company, citing a study done by The Center on Race, Inequality and the Law at the NYU School of Law. According to the survey, it was found that Black homeowners were required to complete more paperwork and engage in more interactions with claims adjusters before State Farm would approve their claims. The survey revealed that Black customers had a 20% higher likelihood of having to communicate with a State Farm representative on at least three separate occasions before their claims were accepted. Additionally, they were more frequently asked to provide supplementary documentation for their claims.{{Cite web |title=State Farm Hit by Class Action Lawsuit Claiming Racial Discrimination |url=https://www.insurancebusinessmag.com/us/news/breaking-news/state-farm-hit-by-class-action-lawsuit-claiming-racial-discrimination-430895.aspx |website=InsuranceBusinessMag.com |access-date=June 28, 2023 }} Another lawsuit, filed more recently by a former Indian American employee, accuses co-workers of racial harassment.{{Cite web |last=Stock |first=Eric |date=February 16, 2022 |title=State Farm Faces a 2nd Race Discrimination Lawsuit |url=https://www.wglt.org/local-news/2022-02-16/state-farm-faces-a-2nd-race-discrimination-lawsuit |website=WGLT |access-date=June 28, 2023 }}

In 2019, Darryl Williams, an African American property owner, filed a discrimination lawsuit against State Farm, seeking class action certification. Williams had filed an insurance claim for damage caused by a burst pipe in one of his buildings. He felt that he was treated unfairly based on his race, as a State Farm claims adjuster reportedly expressed skepticism about his version of events, citing a high level of fraud in his area. State Farm eventually paid only a fraction of his claim, leading Williams to sell his buildings to cover his expenses.{{Cite web |last=Flitter |first=Emily |date=March 19, 2022 |title=Where State Farm Sees 'A Lot of Fraud,' Black Customers See Discrimination |url=https://www.union-bulletin.com/seattle_times/where-state-farm-sees-a-lot-of-fraud-black-customers-see-discrimination/article_fbb6e120-5fa4-5002-af1a-4b2ea65ba023.html |website=Union-Bulletin.com |access-date=June 28, 2023 }}

Carla Campbell-Jackson, a former State Farm employee, filed a federal lawsuit in December, alleging discrimination, a hostile work environment, and retaliation.{{Cite web |title=Campbell-Jackson v. State Farm Ins., 1:21-cv-1044 |url=https://casetext.com/case/campbell-jackson-v-state-farm-ins |website=CaseText.com |access-date=June 28, 2023 }} Campbell-Jackson came forward to support Darryl Williams' case, stating that State Farm had a system in place to minimize losses by classifying many claims as fraud in Black areas. State Farm has denied the accusations and states that recent allegations of discrimination do not reflect the company's culture. However, the Equal Employment Opportunity Commission (EEOC) ruled in favor of Campbell-Jackson, determining that State Farm had discriminated against her. The EEOC recommended that State Farm pay Campbell-Jackson around $500,000 in damages and back pay, but no agreement has been reached.{{Cite web |last=Merlin |first=Chip |date=March 21, 2022 |title=Discrimination Concerns at State Farm |publisher=Merlin Law Group |url=https://www.propertyinsurancecoveragelaw.com/2022/03/articles/state-farm/discrimination-concerns-at-state-farm/ |website=Property Insurance Coverage Law Blog |access-date=June 28, 2023 }}

An administrative law judge at the California Department of Insurance ordered State Farm to issue refunds and reduce rates after being found guilty of overcharging customers by $85 million.{{Cite web |last=admin |date=August 9, 2016 |title=California Administrative Law Judge Orders State Farm to Refund $85M |url=https://www.insurancejournal.com/news/west/2016/08/09/422808.htm |website=Insurance Journal |access-date=June 28, 2023 }} The judge concluded that State Farm's premiums for homeowners insurance have been excessively high since July 15, 2015.{{Cite press release |last=Watchdog |first=Consumer |title=Judge Finds that State Farm Overcharged Consumers $85 Million and Orders Refunds, Must Reduce Rates by $156 Million Annually Going Forward, says Consumer Watchdog |url=https://www.prnewswire.com/news-releases/judge-finds-that-state-farm-overcharged-consumers-85-million-and-orders-refunds-must-reduce-rates-by-156-million-annually-going-forward-says-consumer-watchdog-300311515.html |website=PRNewsWire.com |access-date=June 28, 2023 }} The ruling orders State Farm to refund policyholders for overcharges collected after that date and reduce its homeowners insurance rates by 7 percent.{{Cite web |last=Koren |first=James Rufus |date=August 10, 2016 |title=State Farm Overcharged on Premiums and Should Issue Refunds, Judge Says |url=https://www.latimes.com/business/la-fi-state-farm-refunds-20160809-snap-story.html |website=Los Angeles Times |access-date=June 28, 2023 }}

Under CEO Michael L. Tipsord, State Farm has announced a Green Mission to "lead by example" in environmental philanthropy.{{Cite web

|url=https://www.statefarm.com/about-us/environmental-programs/green-policies

|title=State Farm Green Policies

|website=State Farm

}}{{Cite web

|url=https://www.statefarm.com/about-us/environmental-programs/green-initiatives

|title=State Farm Green Initiatives

|website=State Farm

}} Ceres has found that State Farm invests millions of US dollars to finance energy companies.{{Cite web

|url=https://www.ceres.org/sites/default/files/reports/2017-03/Ceres_AssetsRiskFossilFuel_InsuranceCo_060616_2.pdf

|title=Assets Or LiabiLities? Fossil Fuel investments of Leading U.S. insurers

|website=Ceres

|archive-url=https://web.archive.org/web/20200410203738/https://www.ceres.org/sites/default/files/reports/2017-03/Ceres_AssetsRiskFossilFuel_InsuranceCo_060616_2.pdf

|archive-date=April 10, 2020

|url-status=live

}} Others place State Farm's fossil fuel investments at US$22.4 million.{{Cite press release

|url=https://www.prnewswire.com/news-releases/top-10-us-insurance-companies-invest-51-billion-in-fossil-fuels-8-out-of-10-have-not-altered-investments-to-address-climate-change-driving-catastrophic-fire-and-hurricane-losses-says-consumer-watchdog-300727520.html

|title=Top 10 US Insurance Companies Invest $51 Billion In Fossil Fuels

|website=PR Presswire

}} State Farm was viewed as not considering climate change in their investments.{{Cite web

|url=https://www.insurancebusinessmag.com/us/news/environmental/insurance-industry-needs-to-dump-fossil-fuels-says-watchdog-group-113449.aspx

|title=Insurance Industry Needs to Dump Fossil Fuels, Says Watchdog Group

|website=Insurance Business Magazine

}}

In order to rectify the situation and show its green credentials, State Farm has committed to reducing its greenhouse gas emissions by 50% by 2030.{{Cite web

|url=https://newsroom.statefarm.com/state-farm-commits-to-reducing-greenhouse-gas-emissions/

|title=State Farm Commits to Reducing Greenhouse Gas Emissions

|website=State Farm

}}

80% of State Farm facilities now have an Energy Star score of 75% or higher; this is significantly above the average for Fortune 50 companies.{{Cite web

|url=https://newsroom.statefarm.com/state-farm-releases-first-esg-report/

|title=State Farm ESG Report

|website=State Farm

}}

On May 24, 2022, State Farm ended its partnership with GenderCool, an organization that seeks to raise awareness of "transgender and non-binary youth", after receiving backlash from right-wing and conservative political figures and media outlets.{{Cite web |last=Palma |first=Bethania |date=May 26, 2022 |title=State Farm Cuts Ties with Group after Anti-LGBTQ Campaign |url=https://www.snopes.com/news/2022/05/26/state-farm-cuts-ties-with-lgbtq-group/ |access-date=May 28, 2022 |website=Snopes.com }}

State Farm has faced controversies on social media platforms, particularly on Facebook, where several "I Hate State Farm" groups have emerged. These groups have become a focal point for customers and individuals expressing grievances and frustrations with the company's services, policies, or claims handling.

On the Better Business Bureau's website, a non-profit focused on advancing marketplace trust,{{Cite web |title=BBB Mission and Vision {{!}} Better Business Bureau® |url=https://www.bbb.org/ |access-date=2023-07-24 |website=www.bbb.org |language=en}} State Farm has a customer review rating of 1.17/5, the average out of over 1,000 customer reviews.{{Cite web |title=State Farm Insurance Company {{!}} Reviews {{!}} Better Business Bureau® Profile |url=https://www.bbb.org/ |access-date=2023-07-24 |website=www.bbb.org |language=en}}

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• Schriftgiesser, K. The Farmer from Merna : A Biography of George J. Mecherle and a History of the State Farm Insurance Companies of Bloomington Illinois. New York: Random House; 1955.

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• [https://rdc.statefarm State Farm Research & Development Center at the University of Illinois]

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