About You (company)
{{short description|German online retailer}}
{{Infobox company
| name = About You SE & Co. KG
| logo =
| type = Kommanditgesellschaft auf Aktien
| traded_as = SDAX
| industry = E-commerce
| founded = {{Start date and age|2014}}
| founder = Tarek Müller, Sebastian Betz, Hannes Wiese
| hq_location = Hamburg, Germany
| area_served = 28 countries in Europe
| key_people = Tarek Müller, Sebastian Betz, Hannes Wiese
| revenue = €1.904 billion (2022/2023){{cite web |url=https://annualreport22-23.aboutyou.de/ |title=Annual Report FY 2022/2023 | website=aboutyou.de |access-date=17 August 2023}}
| num_employees = 1,359{{cite web |url=https://www.boerse-frankfurt.de/equity/about-you-holding-se/key-data |title=Historical key data ABOUT YOU Holding SE | website=boerse-frankfurt.de |access-date=13 February 2025}}
| website = {{URL|www.aboutyou.com}}
}}
About You SE & Co. KG (stylized as ABOUT YOU) is a German fashion online retailer based in Hamburg. Founded in 2014 as a subsidiary of Otto Group, in 2018 its status changed to that of a portfolio company due to a shift in the shareholder balance.{{cite web |url=https://www.handelsblatt.com/today/companies/e-commerce-online-fashion-startup-about-you-becomes-a-unicorn/23582824.html?ticket=ST-634036-qbDgd0PemaF1uoOkAm91-ap4 |first1=Georg |last1=Weishaupt |first2=Gilbert |last2=Krejger |title=Online fashion startup About You becomes a unicorn |date=20 July 2018 |website=Handelsblatt |access-date=10 January 2020 }}{{Dead link|date=July 2023 |bot=InternetArchiveBot |fix-attempted=yes }}
Besides Germany, the retailer is active in 28 European countries.{{cite web |url=https://corporate.aboutyou.de/en/about-us/markets |title=Markets & Expansion | website=About You Homepage |access-date=9 October 2020}} The private label Edited is also sold online.{{cite web |url=https://www.edited.de/stores |title=Stores | website=Edited Homepage |access-date=11 February 2025}}
About You focuses primarily on personalization and influencer marketing.{{cite web |url=https://corporate.aboutyou.de/en/departments/brand-marketing-content |title=Discover our brand marketing and content department |website=About You Homepage |access-date=10 January 2020}}{{cite web |url=https://www.retaildetail.eu/en/news/m-tail/fashion-platform-about-you-launches-netherlands-and-belgium |first=Pauline |last=Neerman |title=Fashion platform About You launches in the Netherlands and Belgium |date=11 October 2017 |website=Retail Detail |access-date=10 January 2020}} In 2018, the company was ranked as the fifth largest online fashion retailers in the country.{{cite web |url=https://de.statista.com/statistik/daten/studie/861548/umfrage/top-online-shops-deutschland-bekleidung-ecommercedb/ |title=Umsatzstärkste Online-Shops im Bekleidungs-Segment in Deutschland 2018 |language=German |trans-title=Largest online shops by revenue in the German apparel sector |website=Statista |access-date=10 January 2020}} It is also Hamburg's first non-listed digital startup company with a company valuation of more than one billion US dollars."{{Cite web|title=Otto Group: ABOUT YOU becomes Hamburg's first unicorn|url=https://www.ottogroup.com/en/newsroom/meldungen/ABOUT-YOU-becomes-Hamburg-s-first-unicorn.php|access-date=2020-07-08|website=www.ottogroup.com|language=en|archive-date=2021-11-17|archive-url=https://web.archive.org/web/20211117094634/https://www.ottogroup.com/en/newsroom/meldungen/ABOUT-YOU-becomes-Hamburg-s-first-unicorn.php|url-status=dead}}
History
About You was launched in Germany on May 5, 2014. The company emerged from Collins (an allusion to American management expert Jim Collins and his book "Built to last"),{{cite web |url=https://www.deutsche-startups.de/2014/05/12/otto-group-projekt-collins-lueftet-seine-geheimnisse/ |first=Elke |last=Fleing |title=Otto Group-Projekt Collins lüftet all seine Geheimnisse |language=German |trans-title=Otto Group project Collins discloses all of its secrets |date=11 May 2014 |website=Deutsche Startups |access-date=10 January 2020}} an e-commerce project financed and overseen by the Otto Group, which invested a three-digit million amount in the project.{{cite web |url=https://ecommercenews.eu/otto-group-reveals-its-ecommerce-project-collins/ |title=Otto Group reveals its ecommerce project Collins |date=5 May 2014 |website=Ecommerce News |access-date=10 January 2020}}{{cite web |url=https://www.welt.de/regionales/hamburg/article139796459/Collins-Internetprojekt-der-Otto-Group-zieht-Jahresbilanz.html |title=Collins-Internetprojekt der Otto-Group zieht Jahresbilanz |language=German |trans-title=Otto Group's Collins internet project takes stock of its first business year |date=11 May 2014 |website=Welt |access-date=10 January 2020}} Founders and managers were Benjamin Otto, Tarek Müller, Sebastian Betz und Hannes Wiese. Benjamin Otto is the son of Otto Group chairman Michael Otto; he left Collins in 2015 to become managing partner at the Otto Group.{{cite web |url=https://www.ottogroup.com/en/newsroom/meldungen/Benjamin-Otto-joins-the-Otto-Group.php |title=Benjamin Otto joins the Otto Group (press release) |date=13 September 2012 |website=Otto Group Homepage |access-date=10 January 2020}}{{cite web |url=https://www.ottogroup.com/en/newsroom/meldungen/Benjamin-Otto-to-become-Managing-Partner-at-Otto-Group.php |title=Benjamin Otto to become Managing Partner at Otto Group (press release) |date=20 April 2015 |website=Otto Group Homepage |access-date=10 January 2020}} Hannes Wiese was the former head of the Otto Group's strategy department, while Betz and Müller were independent entrepreneurs whose former companies were acquired by the Otto Group.{{cite web |url=https://www.ottogroup.com/en/newsroom/meldungen/Otto-Group-acquires-NetImpact-and-Creative-Task-digital-service-agencies.php |title=Otto Group acquires NetImpact and Creative-Task digital service agencies (press release) |date=17 June 2013 |website=Otto Group Homepage |access-date=10 January 2020}}{{cite web |url=https://corporate.aboutyou.de/en/about-us/management-board |title=Management Board |website=About You Homepage |access-date=10 January 2020}} Before starting Collins, Tarek Müller had already attained some prominence in Germany as a young serial entrepreneur, having developed his first income-generating website at the age of 13.{{cite web |url=http://therestlesscmo.com/post/in-conversation-with-tarek-muller-co-founder-and-co-ceo-of-about-you |title=In conversation with Tarek Müller, co-founder and co-CEO of About You |date=19 February 2019 |website=The Restless CMO |access-date=10 January 2020}}{{cite web |url=https://www.zeit.de/2018/43/about-you-online-modehandel-tarek-mueller |last=Novotny |first=Rudi |title=Häufig fehlt der Mut – Interview with Tarek Müller |language=German |trans-title=Frequently, there is a lack of courage |website=Zeit |date=19 October 2018 |access-date=10 January 2020}}{{cite web |url=https://www.horizont.net/marketing/nachrichten/horizont-award-das-sind-die-maenner-und-frauen-des-jahres-2018-171893 |last=Vorkötter |first=Uwe |title=Horizont Award: Das sind die Männer und Frauen des Jahres 2018 |language=German |trans-title=Horizont award: The men and women of the year 2018 |website=Horizont |date=19 December 2018 |access-date=10 January 2020}}
About You webshops were launched in Austria and Switzerland (2015), the Netherlands and Belgium (2017), Poland and the Czech Republic (2018), Hungary, Slovakia and Romania (2019), Slovenia, Estonia, Latvia, Lithuania and Croatia (2020).
In 2016, the investment firms SevenVentures, a subsidiary of the German media company ProSiebenSat.1 Media, and German Media Pool bought a minority stake in the company. Three years after its founding, the investors valued About You at more than 300 million euros.{{cite web |url=https://corporate.aboutyou.de/en/presse/fokus-auf-wachstum-about-you-gewinnt-sevenventures-und-media-investor-german-media-pool-als-investoren |title=Focus on growth: About You attracts investment from SevenVentures and media investor German Media Pool (press release) |date=1 September 2016 |website=About You Homepage |access-date=10 January 2020}} In July 2018, the Danish company Heartland A/S, parent of the Bestseller clothing company, acquired a 29 % stake in About You.{{cite web |url=https://www.retaildetail.eu/en/news/fashion/bestseller-takes-29-stake-about-you-1 |first=Pauline |last=Neerman |title=Bestseller takes 29 % stake in About You |date=22 August 2018 |website=Retail Detail |access-date=10 January 2020}} In this context, About You was valued at over one billion dollars, making the online retailer the first Hamburg-based unicorn.{{cite web |url=https://corporate.aboutyou.de/en/presse/about-you-wird-zum-ersten-unicorn-aus-hamburg-%E2%80%A8heartland-a-s-steigt-als-neuer-investor-bei-fashion-tech-start-up-ein |title=About You becomes Hamburg's first unicorn – Heartland A/S joins the fashion-tech start-up as a new investor (press release) |date=19 July 2018 |website=About You Homepage |access-date=10 January 2020}} Otto, though still owning the largest share of the company, now held less than 50%, and About You was deconsolidated.{{cite web |url=https://www.ottogroup.com/en/newsroom/meldungen/Otto-Group-remains-on-growth-track-despite-difficult-market-conditions.php |title=Otto Group remains on growth track despite difficult market conditions (Press release) |date=28 March 2019 |website=Otto Group Homepage |access-date=9 October 2020}}
Since November 2017, About You has offered its e-commerce infrastructure (software for webshops), an in-house development, under the name "About You Cloud" as a licensed product to other online retailers.{{cite web |url=https://corporate.aboutyou.de/en/presse/about-you-offers-its-proprietary-e-commerce-infrastructure-as-an-api-solution |title=About You offers its proprietary e-commerce infrastructure as an API solution (press release) |date=23 November 2017 |website=About You Homepage |access-date=10 January 2020}}
Corporate affairs
The key trends for About You are (as at the financial year ending February 28):{{Cite web |title=About You Fundamentalanalyse {{!}} KGV {{!}} Kennzahlen |url=https://www.boerse.de/fundamental-analyse/About-You-Aktie/DE000A3CNK42 |access-date=2023-11-30 |website=boerse.de |language=de}}{{Cite web |title=Publications |url=https://ir.aboutyou.de/websites/about-you/English/4000/publications.html |access-date=2023-11-30 |website=ir.aboutyou.de |language=en}}{{Cite web |title=About You - Umsatz weltweit bis 2023 |url=https://de.statista.com/statistik/daten/studie/988940/umfrage/umsatz-von-about-you/ |access-date=2023-11-30 |website=Statista |language=de}}{{Cite web |title=About You - Jahresergebnis 2023 |url=https://de.statista.com/statistik/daten/studie/1010176/umfrage/jahresergebnis-von-about-you/ |access-date=2023-11-30 |website=Statista |language=de}}
class="wikitable" style="text-align:center;"
! !Revenue (€m) !Net profit (€m) !Number of !Average order |
2018
|283 |–115 | | |
2019
|461 |–114 | | |
2020
|743 |–79.8 | | |
2021
|1.166 |–59.9 |23.2 |57.1 |
2022
|1.731 |–124 |32.9 |57.8 |
2023
|1.904 |–229 |39.4 |54.8 |
2024
|1.935 |–113 |37.8 |58.0 |
Expansion
{{image frame|content={{Highlighted world map by country
|DE=blue |AT=blue |CH=blue |BE=blue |NL=blue |PL=blue |CZ=blue |SK=blue |HU=blue |EE=blue |LV=blue |LT=blue |IE=blue |FR=blue |HR=blue |BG=blue |DK=blue |FI=blue |SE=blue |ES=blue |IT=blue |GR=blue |PT=blue |SI=blue
|scale=75}}|align=right|caption={{legend|blue|Available}}}}After starting in Germany, About You was exported to several European countries. They started with countries neighboring Germany and then exported to various countries in Europe. From 2017, the expansion was made to significantly more countries. It is available in 24 countries.{{Cite web |title=[:de]Märkte: In diesen Ländern ist ABOUT YOU verfügbar[:] |url=https://corporate.aboutyou.de/about-us/markets |access-date=2022-05-09 |website=ABOUT YOU |language=de}}
class="wikitable"
|+ !Country !Launch |
Germany
|05/05/14 |
Austria
|07/08/14 |
Switzerland
|26/08/15 |
Belgium
|10/10/17 |
Netherlands
|10/10/17 |
Poland
|08/08/18 |
Czech Republic
|10/10/18 |
Slovakia
|03/06/19 |
Hungary
|07/09/19 |
Romania
|01/10/19 |
Slovenia
|19/05/20 |
Estonia
|03/06/20 |
Latvia
|03/06/20 |
Lithuania
|03/06/20 |
Ireland
|04/08/20 |
France
|04/08/20 |
Croatia
|08/09/20 |
Bulgaria
|20/10/20 |
Denmark
|10/11/20 |
Finland
|10/11/20 |
Sweden
|10/11/20 |
Spain
|23/03/21 |
Italy
|14/09/21 |
Greece
|28/09/21 |
Portugal
|26/10/21 |
Business and marketing specifics
About You has implemented a cross-channel marketing approach with the smartphone app as its most important sales channel, generating 75 percent of the company's revenue.{{cite web |url=https://etailment.de/news/stories/zalando-about-you-analyse-21834 |title=About You und Zalando – Die Tech-Analyse |language=German |trans-title=About You and Zalando – The Tech Analysis |website=e-tailment |date=27 November 2018 |access-date=10 January 2020}} The About You shop currently (2020) offers more than 400,000 articles from over 2000 brands.{{cite web |title=About You Homepage |url=https://corporate.aboutyou.de/en/ |access-date=14 February 2025}} There have been a number of exclusive collection deals, e.g. a limited Disney collection and a Nike collection in 2019.{{cite web |url=https://corporate.aboutyou.de/app/uploads/2019/02/PM_ABOUT-YOUxDisney_07022019_B2B_ENG.pdf |title=About You lands another brand coup: online fashion retailer signs a strategic partnership with Disney (press release) |date=7 February 2019 |website=About You Homepage |access-date=10 January 2020}}{{cite web |url=https://de.fashionnetwork.com/news/About-You-lanciert-Nike-Kampagne-mit-Stefanie-Giesinger,1060702.html#.XLchrS35yuU |last=Oberschür |first=Rüdiger |title=About You lanciert Nike-Kampagne mit Stefanie Giesinger |language=German |trans-title=About You launches Nike campaign with Stefanie Giesinger |website=Fashion Network |date=29 January 2019 |access-date=10 January 2020}} The shop's target customer base are women and men between the ages of 18 and 49, but it has also started (in 2019) selling children's clothes.
The retailer's own brand Edited is sold via the webshop of the same name and by more than 100 retail partners in Germany, the Netherlands, Belgium, Switzerland, Austria, Denmark and the Czech Republic.{{cite web |url=https://www.edited.de/stores |title=Stores | website=Edited Homepage |access-date=11 February 2025}}
=Influencer marketing=
The company cooperates with more than 100 local influencers (2019), many of whom feature in themed photo collections on the shop's home page presenting fashion styles they have chosen from the shop's product range.{{cite book |last=Maar |first=Stephanie |date=2018 |title=Fansegmentation und Fanpsychologie: Bedürfnisse, Persönlichkeitsmerkmale und Prädispositionen hoch involvierter Fans |trans-title=Fan segmentation and fan psychology: Needs, personal traits and predispositions of highly involved supporters | chapter=Interview mit Melanie Hartel (About You Blogger & Influencer-Relations) | trans-chapter=Interview with Melanie Hartel, About You Blogger & Influencer Relations |url=https://books.google.com/books?id=iw94DwAAQBAJ&pg=PA286 |language=german |location=Mannheim |publisher=Nomos |isbn=978-3-8487-3669-0}} Select influencers get to develop their own collections.{{cite web |url=https://corporate.aboutyou.de/en/presse/about-you-und-lena-gercke-intensivieren-zusammenarbeit-mit-leger-basics |title=About You und Lena Gercke intensivieren Zusammenarbeit mit "LeGer Basics" (press release) |language=German |trans-title=About You and Lena Gercke step up their cooperation with "LeGer Basics" |website=About You Homepage |date=8 October 2018 |access-date=10 January 2020}} Among the prominent cooperators are Stefanie Giesinger and Lena Gercke.
=Personalization=
About You's shop's logo changes from "About You" to "About
=Events and TV=
Since 2017, About You organizes the About You Awards, a yearly award show that honors popular influencers. The show is broadcast on TV by ProSieben, Germany's second largest privately owned television network.{{cite web |url=https://corporate.aboutyou.de/en/presse/about-you-awards-2018-die-groesste-social-media-award-show-des-jahres-feiert-tv-premiere-und-ist-mit-273-prozent-marktfuehrer-bei-den-14-bis-29-jaehrigen-frauen |title=About You Awards 2018: Biggest social media award show of the year celebrates its TV premiere and is market leader among 14- to 29-year-old women with a 27.3 percent share (press release) |website=About You Homepage |date=4 May 2018 |access-date=10 January 2020}}
Starting on April 20, 2019, an afternoon TV-Show named "All About You – das Fashion Duell", with the company as official title sponsor, has run for ten episodes, also on ProSieben.{{cite web |url=https://www.horizont.net/marketing/nachrichten/all-about-you-about-you-baut-content-marketing-mit-weiterer-show-auf-pro-sieben-aus-174081|first=Santiago |last=Campillo-Lundbeck |title=About you baut Content Marketing mit weiterer Show auf ProSieben aus |language=German |trans-title=About You extends its content marketing with another show on ProSieben |website=Horizont |date=8 April 2019 |access-date=10 January 2020}}{{cite web |url=https://fashionunited.de/nachrichten/mode/prosieben-startet-die-neue-show-all-about-you-das-fashion-duell/2019040431503 |title=ProSieben startet die neue Show 'All About You – Das Fashion Duell' |language=German |trans-title=New Show 'All About You – Das Fashion Duell' starting on ProSieben |website=Fashion United |date=4 April 2019 |access-date=10 January 2020}} It was succeeded by "Style your Star – It's About You", another sponsored afternoon format, running from June 29 till August 31, 2019.{{cite web |url=https://www.prosieben.de/tv/style-your-star-it-s-about-you/style-your-star-it-s-about-you-welches-styling-team-kreiert-fuer-nikeata-thompson-shermine-shahrivar-eva-padberg-und-larissa-marolt-den-perfekten-look-105319 |title="Style your Star – It's About You": Welches Styling-Team kreiert für Nikeata Thompson, Shermine Shahrivar, Eva Padberg und Larissa Marolt den perfekten Look? |language=German |trans-title="Style your Star – It’s About You": Which styling team will create the perfect look for Nikeata Thompson, Shermine Shahrivar, Eva Padberg and Larissa Marolt? |website=ProSieben |date=2 July 2019 |access-date=10 January 2020}}
In 2019, About You has also started a collaboration with the organizers of a beach music festival, Pangea, which was re-branded as the "About You Pangea Festival".{{cite web |url=https://corporate.aboutyou.de/app/uploads/2019/02/Press-Release_ABOUT-YOU-PANGEA-Festival_12022019_EN.pdf |title=Real Experiences Rather Than Just Classic Marketing: The Fashion Online Shop Is Creating an Innovative Festival Concept and Organizing the ABOUT YOU PANGEA FESTIVAL for the First Time (press release) |website=About You Homepage |date=12 February 2019 |access-date=10 January 2020}}{{cite web |url=https://www.ostsee-zeitung.de/Nachrichten/MV-aktuell/Nach-Einstieg-von-Modehaendler-So-veraendert-About-You-das-Pangea-Festival |title=Nach Einstieg von Modehändler: So verändert About You das Pangea Festival |language=German |trans-title=After the fashion retailer got on board: How About You has changed the Pangea Festival|website=Ostsee-Zeitung |date=22 August 2019 |access-date=10 January 2020}}
Awards
About You has been awarded the Internet World Business B2B trade journal's Shop Award for the best German online shops for four consecutive years from 2015 to 2018.{{cite web |url=https://www.internetworld.de/e-commerce/internet-world-messe/aboutyou-raeumt-hauptpreis-best-of-show-ab-913737.html |title=About You räumt Hauptpreis "Best of Show" ab |language=German |trans-title=About You scores main prize "Best of Show" |website=Internet World Business |date=23 March 2015 |access-date=10 January 2020}}{{cite web |url=https://www.onlinehaendler-news.de/online-handel/haendler/23673-business-shop-award-2016-die-gewinner |last=Gaitzsch |first=Martin |title=Business Shop-Award 2016: das sind die Gewinner |language=German |trans-title= Business Shop-Award 2016: The winners |website=Internet World Business |date=1 March 2016 |access-date=10 January 2020}}{{cite web |url=https://ecommercenews.eu/douglas-awarded-best-multichannel-retailer-germany/ |title=Douglas awarded best multichannel retailer in Germany (About You Best Online Pureplayer) |website=Ecommerce News |date=8 March 2017 |access-date=10 January 2020}}{{cite web |url=https://ecommercenews.eu/best-online-stores-germany/ |title=These are the best online stores in Germany |website=Ecommerce News |date=6 March 2018 |access-date=10 January 2020}} In 2017, the company won the EHI Retail Institute's Retail Technology Award in the category "Best Customer Experience".{{cite web |url=https://www.reta-europe.com/en/award-winners/award-winners-2017/index.html |title=Award Winners 2017 |website=EHI Retail Institute |access-date=10 January 2020}}
In 2019, the "About You Cloud" (the proprietary webshop infrastructure software that the company licenses to other online retailers) has received the "Deutscher Exzellenzpreis" ("German Excellence Award") in the category "Cloudservices".{{cite web |url=https://deutscherexzellenzpreis.de/#Preistraeger |title=Preisträger 2019 – Cloud Services |website=Deutscher Exzellenzpreis |access-date=10 January 2020}}
Notes
{{Notelist}}
References
{{reflist}}
External links
- [https://www.aboutyou.de About You Webshop Germany]
- [https://www.edited.de Edited Webshop Germany]
- [https://corporate.aboutyou.de/en/ Company Website]
Category:2014 establishments in Germany
Category:Online clothing retailers of Germany
Category:Companies based in Hamburg
Category:Retail companies established in 2014