ArrivaClick
{{short description|Demand responsive transport system}}
{{Use dmy dates|date=April 2025}}
{{Infobox Bus transit
|name = ArrivaClick
|image = RA66WCO Arriva Click Hop Farm Paddock Wood.jpg
|image_caption = Mercedes-Benz Sprinter in Paddock Wood in November 2017
|company_slogan =
|parent = Arriva UK Bus
|founded = 2017
|headquarters =
|locale =
|service_area = Merseyside
|service_type = Demand responsive transport
|alliance =
|routes =
|destinations =
|stops =
|stations =
|lounge =
|fleet = 25 vehicles (Liverpool){{cite web |title=Arriva Buses Wales and Arriva North West |url=http://www.ukbuses.co.uk/fleet/anw.pdf |website=UK Buses |accessdate=25 March 2019}}
|ridership =
|fuel_type =
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|website = [https://www.arrivabus.co.uk/arrivaclick/ ArrivaClick]
}}
ArrivaClick is a demand responsive transport service operated by Arriva UK Bus. Passengers book and pay for journeys via a smartphone app,{{cite web |title=About Arriva Click |url=https://www.arrivabus.co.uk/arrivaclick/about-arrivaclick/ |website=Arriva |accessdate=3 July 2019 |archiveurl=https://web.archive.org/web/20190703113426/https://www.arrivabus.co.uk/arrivaclick/about-arrivaclick/ |archivedate=3 July 2019}} which then matches passengers traveling between similar points, calculating an ad hoc route to the destinations required.{{cite web |title=ArrivaClick on-demand bus service a success |url=https://www.intelligenttransport.com/transport-news/65899/arrivaclick-on-demand-bus-service-a-success/ |website=Intelligent Transport |accessdate=3 July 2019 |archiveurl=https://web.archive.org/web/20190703113617/https://www.intelligenttransport.com/transport-news/65899/arrivaclick-on-demand-bus-service-a-success/ |archivedate=3 July 2019 |date=8 March 2018}}
History
ArrivaClick was launched in March 2017 in Sittingbourne,{{cite web |last1=Price |first1=Chris |title=Sittingbourne becomes first town in UK to launch Arriva luxury minibus service ordered using an app |url=https://www.kentonline.co.uk/kent-business/county-news/sittingbourne-launches-arriva-minibus-app-124551/ |website=KentOnline |date=25 April 2017 |accessdate=21 December 2018}} with Liverpool becoming the first city to be served by ArrivaClick in 2018.{{cite web |last1=Dunn |first1=Connor |title=Arriva launching Uber for buses in Liverpool |url=https://www.liverpoolecho.co.uk/news/liverpool-news/arriva-launching-uber-buses-liverpool-14823911 |website=Liverpool Echo |date=25 June 2018 |publisher=Liverpool Echo |accessdate=21 December 2018}}
Operations
=Speke=
Arriva North West currently operate the ArrivaClick service around the Speke area however this is due to end in April 2025.{{Cite web|url=https://www.arrivabus.co.uk/arrivaclick/arrivaclick-liverpool,|title = Arriva Bus}}
=Watford=
Arriva Click used to operate within Watford and the surrounding area but stopped operations on 31 December 2023 due to low passenger numbers{{Cite web|url=https://www.watford.gov.uk/news/article/515/arriva-to-end-its-arrivaclick-watford-service|title = Arriva Bus}}
Former Operations
=Sittingbourne=
ArrivaClick in Sittingbourne was operated by Arriva Southern Counties. During November 2019 Arriva replaced the service with a fixed-route service in part of the area.{{cite web | title = Where you can go in Sittingbourne | url = https://www.arrivabus.co.uk/arrivaclick/about-arrivaclick/where-you-can-go/where-you-can-go-sittingbourne/ | archive-url = https://web.archive.org/web/20190403150718/https://www.arrivabus.co.uk/arrivaclick/about-arrivaclick/where-you-can-go/where-you-can-go-sittingbourne/ | archive-date = 3 April 2019 | work = Arriva }}
=Liverpool=
ArrivaClick began operations in Liverpool city centre and the southern areas of the city during December 2018.{{cite web |title=Where you can go in Liverpool |url=https://www.arrivabus.co.uk/arrivaclick/about-arrivaclick/where-you-can-go/where-you-can-go-liverpool/ |website=Arriva UK Bus |accessdate=21 December 2018}} however in July 2020, Arriva announced that it would not be returning its operations to Liverpool after suspending services in March due to the COVID-19 pandemic{{Cite web|last=Grimsditch|first=Lee|date=30 July 2020|title=Arriva Click say they will not be returning to Liverpool|url=https://www.liverpoolecho.co.uk/news/liverpool-news/arriva-click-say-not-returning-18688460|access-date=30 July 2020|website=liverpoolecho}}
=Leicestershire=
Arriva Midlands commenced operating ArrivaClick services in partnership with developers of the New Lubbesthorpe housing estate in Leicestershire in April 2019.{{cite web |last1=Pegden |first1=Tom |title=Uber-style bus service being launched in new Lubbesthorpe estate |url=https://www.leicestermercury.co.uk/news/business/uber-style-bus-service-being-2710011 |website=Leicester Mercury |date=April 2019 |publisher=Leicester Mercury |accessdate=9 April 2019}} The Leicestershire operations were scaled back in October 2021 to operate during daytimes only.{{cite web | url=https://www.arrivabus.co.uk/arrivaclick/arrivaclick-leicester | title=Arriva Bus }}
Arriva Click operations in Leicester ceased on 31 July 2022 with Vectare East Midlands operating a replacement service Novus Direct and Novus Flex from 1 August.{{cite web | url=https://www.arrivabus.co.uk/arrivaclick/arrivaclick-leicester | title=Arriva Bus }}
=Ebbsfleet=
Arriva Kent Thameside commenced operating ArrivaClick services at Ebbsfleet on 30 November 2020. ArrivaClick operations in Ebbsfleet ceased on 31 December 2024.
Fleet
ArrivaClick services are operated by Mercedes-Benz Sprinter minibuses. As of December 2018, it has a total of 30 vehicles.