Atera Networks
{{Short description|IT management software}}
{{Infobox company
| name = Atera Networks
| logo = File:Logo of Atera 1.png
| type = Private
| industry = Information technology
| founded = {{Start date and age|2012}}
| founder = Gil Pekelman
Oshri Moyal
| key_people = {{ubl|Gil Pekelman (CEO)|Oshri Moyal (CTO) |Lior Torem (CFO)|Tal Dagan (CPO)|Nir Elharar (CMO) |Emanuel Kanievsky (CRO)}}
| products = Remote Monitoring and Management (RMM)
System monitoring
Patch management
Network monitoring
AI
| website = {{URL|https://www.atera.com/}}
}}
Atera Networks (also known as "Atera") is an IT management software that integrates functionalities such as remote monitoring and management (RMM), patch management, and operational automation alongside operational aspects like help desk, and ticketing systems.{{cite web |last1=Kerner |first1=Sean Michael |title=Remote IT management gets a generative AI boost as Atera adds OpenAI Codex |url=https://venturebeat.com/ai/remote-it-management-gets-a-generative-ai-boost-as-atera-adds-openai-codex/ |website=VentureBeat |access-date=11 March 2024 |date=26 January 2023}}
Targeted towards information technology (IT) departments and managed service providers (MSPs), Atera facilitates file transfers, remote computer access, multi-user support, and the creation of automation without limitations on device or server counts. It aims to shift IT professionals from a reactive to a proactive work model. The company maintains offices in New York and the Netherlands.
Company
Founded in 2011 by Gil Pekelman and Oshri Moyal in Israel, in 2024 Atera served a customer base that has grown to include 12,000 users spanning 120 countries, indicative of a substantial increase in its annual growth rate.{{cite news |last1=מגן |first1=הדס |title="קיבלנו מיילים מקרנות ואמרנו - לא": הסטארט־אפים שלא רוצים משקיעים |url=https://www.globes.co.il/news/article.aspx?did=1001393664 |website=Globes |access-date=11 March 2024 |date=11 December 2021}}{{cite web |title=Atera |url=https://www.atera.com/ |access-date=11 March 2024}}{{cite web |title=QBS MSP Strengthens Service Offering through Strategic Partnership with Atera |url=https://www.qbssoftware.com/content-resources/news/QBS-MSP-Strengthens-Service-Offering-through-Strategic-Partnership-with-Atera |website=www.qbssoftware.com |access-date=11 March 2024 |language=en}} The Tel Aviv-based startup focuses on developing predictive IT management software for organizations incorporating artificial intelligence (AI) for system malfunction prediction and management.{{cite web |title=הבינה מלאכותית, כל השאר טבעי. הפי האוור במשרדי "אטרה" - וואלה! כסף |url=https://finance.walla.co.il/item/3496637 |website=וואלה! |access-date=27 March 2024 |language=he |date=24 March 2022}} The platform, offered as a software as a service (SaaS), enables remote access, billing, and reporting capabilities. It employs AI to improve workflow and the efficiency of processes.
After a decade of operation without external funding, Atera raised $100 million in two funding rounds. The company became profitable in 2017, and although it intentionally reduced its profitability in 2019 to invest in growth, it remained bootstrapped until its first investment round in 2020, led by K1, with a $25 million investment. In 2021, a Series B funding round led by General Atlantic, with K1 also participating, brought in $77 million,{{cite web |title=Analyze More Than 40 Thousand Data per Second: ATERA Raised 77 Million Dollars |url=https://www.geektime.co.il/atera-raised-77m-series-b/ |access-date=11 March 2024}} valuing Atera at $500 million. The funding was aimed to enhance customer reach, expand product capabilities, particularly in AI for predictive analytics, and support further global expansion and product innovation.{{cite web |title=Tech Buzz: Israel's hi-tech market gets three new unicorns, three IPOs |url=https://www.jpost.com/jpost-tech/tech-buzz-israels-hi-tech-market-gets-three-new-unicorns-two-ipos-675158 |website=The Jerusalem Post {{!}} JPost.com |access-date=11 March 2024 |language=en |date=29 July 2021}}
Software
The software architecture begins with endpoint-installed clients connecting to a network, allowing IT managers to monitor networks as if localized.{{cite web |last1=Lunden |first1=Ingrid |title=Atera raises $77M at a $500M valuation to help SMBs manage their remote networks like enterprises do |url=https://techcrunch.com/2021/07/28/atera-raises-77m-at-a-500m-valuation-to-help-smbs-manage-their-remote-networks-like-enterprises-do/?_guc_consent_skip=1710178974 |website=TechCrunch |access-date=11 March 2024 |date=28 July 2021}} Atera collects data points from devices, focusing on hardware performance, networking, software performance, and security diagnostics, predicting potential issues. In January 2023, Atera integrated OpenAI Codex into its RMM platform for automated script generation, aiming to reduce manual scripting time for IT professionals.{{cite web |last1=Comeau |first1=Zachary |title=Atera Launches OpenAI Integration for IT Script Generating |url=https://mytechdecisions.com/it-infrastructure/atera-launches-openai-integration-for-it-script-generating/ |website=My TechDecisions |access-date=27 March 2024 |date=26 January 2023}} This integration is part of Atera's strategy to utilize AI and machine learning for automation and failure prediction, enhancing the platform's overall efficiency. A further expansion with OpenAI in April 2023 introduced a feature for automating remediation processes based on support ticket inputs.{{cite web |last1=Comeau |first1=Zachary |title=Atera Expands OpenAI Integration With Automated Remediation Loops |url=https://mytechdecisions.com/it-infrastructure/atera-expands-openai-integration-with-automated-remediation-loops/ |website=My TechDecisions |access-date=27 March 2024 |date=3 April 2023}}
The company has integrated its IT platform with Microsoft's Azure OpenAI Service, which contributes to a comprehensive monitoring of IT operations.{{cite web |title=10x efficiency: Atera enables better IT management with its AI-powered IT Platform |url=https://customers.microsoft.com/en-us/story/1662731177894407321-atera-professional-services-azure-en-israel |website=Microsoft Customers Stories |access-date=27 March 2024 |language=en}} The platform's artificial intelligence capabilities allow end-users to autonomously address and resolve tickets, thereby minimizing the need for IT intervention. This function aims to substantially reduce initial response times and amplify the productivity of IT teams.
Atera integrates third-party security software for enhanced protection and issues security patches. The platform's functionality includes a browser-based management console for system monitoring, service ticket creation for IT issues, customizable alerts, endpoint management, real-time diagnostics, patch management, and extensive reporting capabilities, offering insights into IT service performance and technician efficiency.{{cite web |last1=Ohlhorst |first1=Frank J. |title=How Atera Brings IT Management to Distributed Workforces |url=https://www.eweek.com/enterprise-apps/how-atera-brings-it-management-to-distributed-workforces/ |website=eWEEK |access-date=27 March 2024 |date=22 January 2021}}
References
{{Reflist}}
Category:Israeli companies established in 2011
Category:Software companies of Israel
Category:Remote desktop software for Linux
Category:Software companies established in 2011
Category:Windows remote administration software
Category:MacOS remote administration software