Backbase
{{Short description|Dutch financial technology company}}
{{Infobox company
| name = Backbase BV
| logo = Logo-backbase.svg
| type = Besloten vennootschap
| industry = Financial technology
| founded = {{start date and age |2003 }}
| founder = Jouk Pleiter
Gerbert Kaandorp
| hq_location_city = Amsterdam
| hq_location_country = Netherlands
| num_locations = Amsterdam, Atlanta, New York, Boise, Mexico City, Toronto, London, Cardiff, Dubai, Krakow, Singapore, Sydney, Tokyo, Hyderabad, Ho Chi Minh City
| num_employees = 2,200
| num_employees_year = 2023
| website = {{url|backbase.com}}
}}
Backbase is a Dutch banking software financial technology company that provides a banking infrastructure software platform that it calls engagement banking. The system is used by financial institutions globally from large banks to credit unions and community banks. Backbase provides retail banking, business banking and wealth management software solutions.
History
Backbase was founded in 2003 in Amsterdam by Jouk Pleiter and Gerbert Kaandorp. The company originally produced an AJAX framework, based on HTML, JavaScript and CSS. This eventually took the form of the Backbase Customer Experience Portal{{cite web |last1=Pleiter |first1=Jouk |title=Five Major Trends in Next Generation Portals |url=https://www.cmswire.com/cms/customer-experience/five-major-trends-in-next-generation-portals-018685.php |access-date=11 May 2022 |website=CMS Wire}} Backbase originally sold to a wide range of internet-facing businesses, including financial services, but in 2013, Pleiter pivoted the company to focus solely on financial services.{{Cite web |title=Backbase moet bankieren leuk, makkelijk en intuïtief maken |url=https://fd.nl/ondernemen/1149310/backbase-moet-bankieren-leuk-makkelijk-en-intuitief-maken |access-date=2022-05-11 |website=FD.nl |language=nl}} In 2017, Pleiter's work at Backbase was recognized with the LOEY Award, the prize for the best online entrepreneur in the Netherlands.{{Cite web |title=Jouk Pleiter (Backbase) winnaar LOEY Award |url=https://www.emerce.nl/nieuws/jouk-pleiter-backbase-winnaar-loey-award |access-date=2022-05-11 |website=Emerce |language=nl}}
The business expanded globally{{Cite web |title=Nederlands fintechbedrijf Backbase groeit in VS met binnenhalen Goldman Sachs |url=https://fd.nl/ondernemen/1121996/nederlands-fintechbedrijf-backbase-expandeert-in-vs-na-binnenhalen-goldman-sachs |access-date=2022-05-11 |website=FD.nl |language=nl}} in the following years, with offices in several countries. Backbase employed around 2,000 staff globally.
In 2021, Backbase announced a strategic partnership with Microsoft,{{Cite web |title=Backbase partners with Microsoft |url=https://thepaypers.com/online-mobile-banking/backbase-partners-with-microsoft--1252687 |access-date=2022-05-11 |website=thepaypers.com |language=en}} which sees Backbase's Engagement Banking Platform serving in the engagement layer within Microsoft Cloud for Financial Services.
In June 2022, Backbase received investment of €120 million from US-base private equity firm, Motive Partners, giving Backbase a valuation of €2.5 billion.{{Cite web |title=Backbase raises its first funding, $128M at a $2.6B valuation, for tools that help banks with engagement |url=https://techcrunch.com/2022/06/09/backbase-raises-its-first-funding-128m-at-a-2-6b-valuation-for-tools-that-help-banks-with-engagement/ |access-date=2022-06-10 |website=TechCrunch |language=en-US}}