CFH Docmail
{{Infobox company
| name = CFH Docmail
|founder = Geoff Broadway
| industry = Print, Mail, Digital Solutions{{buzzword-inline|date=April 2025}}
| foundation = {{start date and age|1977}} (as Continuforms)
| location = Radstock, UK
| homepage = {{URL|cfh.com}}
}}
CFH Docmail (formerly Continuforms, and Continu-Forms Holdings) is a UK-based multichannel communications company specialising in print, mail, and digital solutions.{{buzzword-inline|date=April 2025}} CFH is best known for inventing Docmail, the first Hybrid Mail solution{{buzzword-inline|date=April 2025}} in the UK.{{Cite web |last=Bernard |first=Dominic |date=2023-12-19 |title=Canon VarioPrint iX goes in at CFH Radstock |url=https://www.printweek.com/content/news/canon-varioprint-ix-goes-in-at-cfh-radstock/ |access-date=2025-02-21 |website=Printweek |language=en}}
History
CFH Docmail was founded in September 1977 by Geoff Broadway as a family-operated business focusing on lithographic printing.{{Cite web |last=Thatcher |first=Holly |date=2017-07-13 |title=CFH Docmail's CEO issues stark warning over climate change |url=https://www.bristolpost.co.uk/news/bristol-news/its-no-good-putting-heads-196391 |access-date=2025-02-21 |website=Bristol Live |language=en}}{{Cite web |date=2015-02-10 |title=CFH Docmail invests in Pitney Bowes |url=https://www.nessancleary.co.uk/cfh-docmail-invests-in-pitney-bowes/ |access-date=2025-02-21 |website=Printing and Manufacturing Journal |language=en-GB}}{{Cite web |last=Danielli |first=Darryl |date=2014-07-14 |title=Interview: 'If you're not attacking your market, someone else will' |url=https://www.printweek.com/content/features/interview-if-you-re-not-attacking-your-market-someone-else-will/ |access-date=2025-02-21 |website=Printweek |language=en}} In 1992, CFH began printing electoral documents, which remains a core service, providing millions of postal vote packs, poll cards, and ballot papers for UK elections. By 1999, the company introduced trans-promotional services, integrating customer data with promotional messaging.
In 2008, CFH launched Docmail, the UK's first hybrid mail solution{{buzzword-inline|date=April 2025}} that combined online technology with Royal Mail delivery, which allowed users to send single or bulk mailings online.{{Cite web |title=How our practice delivered a successful flu campaign |url=https://www.gponline.com/practice-delivered-successful-flu-campaign/infections-and-infestations/infections-and-infestations/article/1404780 |access-date=2025-02-21 |website=www.gponline.com |language=en}}{{Cite web |date=2014-01-08 |title=Using Docmail |url=https://warwick.ac.uk/fac/sci/med/about/centres/crn-primarycare/participate/enewsletter/?newsItem=094d43d542e7e8cf0143727418e03dd3 |access-date=2025-02-21 |website=Primary Care Research Participation West Midlands South |language=en-GB}}
In October 2011, CFH acquired FST Technologies, a Livingston-based document specialist,{{Cite web |last=Hooker |first=Adam |date=2011-10-19 |title=CFH acquires FST Technologies |url=https://www.printweek.com/content/event/cfh-acquires-fst-technologies/ |access-date=2025-02-21 |website=Printweek |language=en}} and in November 2012, acquired the Slough-based Print For Business (PFB) to expand CFH's local post service in Slough.{{Cite web |last=Allsop |first=Tom |date=2012-11-05 |title=CFH boosts Docmail roll-out with Print for Business acquisition |url=https://www.printweek.com/content/news/cfh-boosts-docmail-roll-out-with-print-for-business-acquisition |access-date=2025-02-21 |website=Printweek |language=en}}
In 2015, CFH launched Dotpost, a secure digital document delivery and depository portal designed to help organisations send confidential documents.{{Cite web |last=Media |first=Insider |title=Dave Broadway - CFH Docmail |url=https://www.insidermedia.com/south-west/business-leader/dave-broadway-cfh-docmail |access-date=2025-02-21 |website=Insider Media Ltd |language=en}}{{Cite web |date=2014-03-22 |title=Wiltshire Council is first to send council tax bills online |url=https://www.gazetteandherald.co.uk/news/11094544.wiltshire-council-is-first-to-send-council-tax-bills-online/ |access-date=2025-02-21 |website=The Wiltshire Gazette and Herald |language=en}} In July, CFH acquired BSS Scotland, a Glasgow-based company that provides print and mail services to businesses and public bodies in Scotland for an undisclosed amount.{{Cite web |last=Stuart-Turner |first=Richard |date=2015-07-28 |title=CFH Docmail acquires BSS Scotmail business |url=https://www.printweek.com/content/event/cfh-docmail-acquires-bss-scotmail-business/ |access-date=2025-02-21 |website=Printweek |language=en}}
In 2021, CFH was selected for the National Health Service (NHS) framework to provide digital document management tools.{{Cite web |date=2021-11-17 |title=Suppliers chosen for NHS digital documents framework |url=https://www.healthcareitnews.com/news/emea/suppliers-chosen-nhs-digital-documents-framework |access-date=2025-02-21 |website=Healthcare IT News |language=en}}{{Cite web |title=Digital Document Solutions (DDS) {{!}} NHS Commercial Solutions |url=https://www.commercialsolutions-sec.nhs.uk/frameworks/digital-document-solutions-dds |access-date=2025-02-21 |website=www.commercialsolutions-sec.nhs.uk}} In 2023, CFH introduced a rebrand and continued investment in advanced commercial printing platforms, including the Canon VarioPrint iX3200 and Xerox Iridesse.{{Cite web |date=2024-01-25 |title=Quick Print Pro, February 2024 by The Magazine Production Company - Issuu |url=https://issuu.com/magazineproduction/docs/quick_print_pro_february_2024 |access-date=2025-02-21 |website=issuu.com |language=en}}
References
{{reflist}}