Callware

{{Short description|Software company in the telecommunication industry}}

{{Multiple issues|

{{Third-party|date=August 2020}}{{COI|date=November 2021}}

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{{Infobox company

| name = Callware Technologies, Inc.

| logo = Callware_logo.svg

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| type = Private

| genre =

| foundation = 1994 / 1988

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| location = Salt Lake City, Utah

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| area_served =

| industry = Telecommunications, Software

| products = Unified Communications

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| homepage = [http://www.callware.com/ www.callware.com]

| dissolved =

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}}

Callware Technologies, Inc. (Callware) is a software company in the telecommunication industry, headquartered in Salt Lake City, Utah. It specializes in developing unified communication and unified messaging solutions for the US Department of Defense, government, educational institutions, and mid to enterprise business.

Callware is known for its Callegra.UC product,{{cite web |url=http://www.callware.com/1284/products/enterprise-business/|title=Callegra.UC|publisher=Callware|year=2010|accessdate=2010-08-11}} which provides voicemail, unified messaging, auto attendant, text to speech (TTS), voice recognition, and clients to access voice and fax messages from the telephone, desktop client, or the Internet.{{Citation needed|date=August 2020}}

Callware produces a high security version {{cite web |url=http://www.callware.com/1702/government/department-of-defense-systems/|title=Callegra.UC JITC / Department of Defense|publisher=Callware|year=2010|accessdate=2010-08-11}} of its products for the US Department of Defense which is listed on the Approved Products List (APL){{cite web|url=http://jitc.fhu.disa.mil/apl/dsn/apl_callware.html |title=Callware section of the DoD Approved Products List (APL) |publisher=US Department of Defense |year=2010 |accessdate=2010-07-01 |url-status=dead |archiveurl=https://web.archive.org/web/20091116072912/http://jitc.fhu.disa.mil/apl/dsn/apl_callware.html |archivedate=November 16, 2009 }} and is JITC certified on a regular basis. This product is currently in use at over 100 US Department of Defense sites and military bases worldwide.{{cite web |url=http://www.callware.com/3140/government/government-product-information/department-of-defense-installations/|title=Callegra.UC installed at over 100 Department of Defense sites and military bases worldwide|publisher=Callware|year=2010|accessdate=2010-08-11}}

Callware Technologies product Callegra.UC is used as a replacement technology{{cite web|url=http://www.callware.com/2081/products/replacement-solutions/octel-voicemail-replacement/|title=Octel Aria / Serenade Voicemail Replacement|publisher=Callware|date=2010-08-07}}{{cite web|url=http://www.callware.com/2084/products/replacement-solutions/nortel-meridian-mail-voicemail-replacement/|title=Nortel Meridian Mail Voicemail Replacement|publisher=Callware|date=2010-08-07}}{{cite web|url=http://www.callware.com/2086/products/replacement-solutions/nortel-callpilot-voicemail-replacement/|title=Nortel CallPilot Voicemail Replacement|publisher=Callware|date=2010-08-07}}{{cite web|url=http://www.callware.com/3276/products/replacement-solutions/intuity-audix-voicemail-replacement/|title=Definity / Intuity Audix Voicemail Replacement|publisher=Callware|date=2010-08-07}}{{cite web|url=http://www.callware.com/2986/products/replacement-solutions/centigram-voicemail-replacement/|title=Centigram Voicemail Replacement|publisher=Callware|date=2010-08-07}} for legacy systems, unsupported systems, end of life systems, or mismatched voicemail systems due to its ability to integrate with many switches and various vendors.{{cite web|url=http://www.callware.com/1908/products/unified-messaging-and-communications/multiple-pbx-integration-support-list/|title=Partial Supported PBX Integration Support List|publisher=Callware|date=2010-02-15}}

Callware's products have received awards from Internet Telephony Magazine,{{cite web|url=http://www.tmcnet.com/enews/121002a.htm|title=Internet Telephony Magazine 2002 Products of the Year|publisher=Internet Telephony Magazine|date=2002-12-10}} Communication Solutions,{{cite web|url=http://www.tmcnet.com/cti/99ctipoty.htm|title=Communication Solutions 1999 Products of the Year|publisher=Communication Solutions|date=1999-12-10}} CTI Magazine,{{cite web|url=http://www.tmcnet.com/articles/ctimag/0199/ctipoty98.htm|title=CTI 1998 Products of the Year|publisher=CTI Magazine|date=1998-12-01}} Network Magazine,{{cite web|url=http://www.thefreelibrary.com/Callware+Technologies'+Callegra+Unified+Messaging+Product+Receives...-a054592182|title=Callware Technologies' Callegra Unified Messaging Product Receives Network Magazine's 1999 Product of the Year Award.|publisher=PR Newswire|date=1999-05-10}} Frost & Sullivan,{{cite web|url=http://www.accessmylibrary.com/article-1G1-54187309/callware-technologies-callegra-receives.html|title=Callware Technologies' Callegra Receives Frost & Sullivan's 1998 Market Engineering Product Innovation Award for Unified Messaging.|publisher=PR Newswire|date=1999-03-01}} Network Computing Magazine,{{cite web|url=http://www2.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/05-21-1998/0000663317&EDATE=|title=CallWare Technologies' CallWare 5.3 Unified Messaging Product Wins Best Value Award from Network Computing Magazine|publisher=PR Newswire|date=1997-12-01}} and PC Magazine,{{cite magazine|title=PC Magazine Editors Choice awarded to Callware |magazine=PC Magazine|date=1994-12-01}} among others.