Capitec Bank

The bank maintains 850 retail branches nationwide,{{Cite web|title=Compare Banks in South Africa {{!}} Number of ATMs, Branches, and more|url=https://south-africa.financialadvisory.com/banks.html|access-date=2021-01-31|website=south-africa.financialadvisory.com}} 3418 of its own or partnership ATMs and has over 6.2 million customers, according to the 2015 Chief Financial Officer's Report.{{Cite web|url = https://www.capitecbank.co.za/resources/2015_Chief_financial_officers_report.pdf|title = CFO Review 2015|date = |accessdate = 2015-10-18|website = |publisher = Capitec Bank|last = |first = |archive-date = 6 March 2016|archive-url = https://web.archive.org/web/20160306134135/https://www.capitecbank.co.za/resources/2015_Chief_financial_officers_report.pdf|url-status = dead}} Of these customers, 309 000 are online banking customers and 3.5 million are mobile banking customers.

According to the annual results for the 2015 financial year, the asset base of Capitec Bank was in excess of R53.9 billion, with R11.6 billion in equity, and with retail savings deposits increasing by 32 percent for the year to R19.3 billion and retail fixed savings increasing by 19 percent to R10.7 billion for the year.{{Cite web|url = http://www.702.co.za/articles/2231/south-africa-s-cheapest-bank-is-growing-fast-and-making-lots-of-money|title = Capitec Bank is growing fast and earnings are booming|date = 24 March 2015|accessdate = 18 October 2015|website = 702|publisher = Primedia|last = le Roux|first = Kabous}} Earnings and headline earnings for the 2015 financial year amounted to R2.547 billion compared to R2.017 billion in 2014, and net transaction fee income amounted to R2.6 billion.{{Cite web|url = http://www.enca.com/money/capitecs-2014-fy-earnings-27|title = Capitec's 2014 FY earnings up 27%|date = 24 March 2015|accessdate = 18 October 2015|website = Reuters|publisher = Thomson Reuters|last = |first = |archive-date = 20 July 2015|archive-url = https://web.archive.org/web/20150720191434/http://www.enca.com/money/capitecs-2014-fy-earnings-27|url-status = dead}}

The bank offers its clients the Global One account, which is a transacting/savings account and credit facility rolled into one.{{Cite web|url=https://www.capitecbank.co.za/global-one|title=It's banking, just simpler|website=Capitec Bank|language=en|access-date=2017-08-31}}

When it comes to customer satisfaction as per the results by South African Customer Satisfaction Index (SAcsi) in 2015, Capitec Bank comes first with 82.2 points.{{Cite web|url=http://businesstech.co.za/news/general/81579/best-and-worst-banks-in-south-africa-2/|title=Best and worst banks in South Africa|website=businesstech.co.za|access-date=2016-03-17}} Capitec Bank{{Cite web|url=https://www.aubranches.com/capitec-phone-and-contact-number//|title=Capitec Phone & Contact Numbers|website=aubranches.com|access-date=2016-05-17}} has emerged as the best bank in the world by International banking advisory group Lafferty in its inaugural Bank Quality Rankings.{{Cite web|url=http://businesstech.co.za/news/banking/117058/south-african-bank-ranked-best-in-the-world/|title=South African bank ranked best in the world|website=businesstech.co.za|access-date=2016-03-17}}

As of February 2017 "the majority, more than 5.5 million, of Capitec clients pay[ed] less than R50 per month in bank costs. They also have an app. "

On Friday, 28 March, [https://www.capitecbank.co.za Capitec] announced via SENS that its founding member and CEO Gerrie Fourie will retire on 18 July and will be replaced by Graham Lee. {{Cite web |title=SENS Archive |url=https://www.capitecbank.co.za/investor-relations/sens-archive/ |access-date=2025-03-28 |website=Capitec Bank |language=en}} News24 credits Fourie for having "overseen the rapid rise of the company, which has transformed from a challenger bank serving 5 million when he was appointed in 2014 to over 24 million"{{Cite web |last=Gernetzky |first=Compiled by Karl |title=End of an era for Capitec as 'instrumental' CEO to retire |url=https://www.news24.com/fin24/companies/end-of-an-era-for-capitec-as-founding-member-and-ceo-to-retire-20250328 |access-date=2025-03-28 |website=Business |language=en-US}}

The bank operates as a retail bank that serves both individuals and businesses. They also provide business banking for close corporations, companies, partnerships or trusts. It claims to focus on simplifying the banking experience, according to their literature.

Capitec's business model is focused on providing a value to its customer(s) by providing low costs, giving customers the freedom to pay as they transact, and by offering the highest interest rate on deposits.

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{{Reflist}}

• {{cite web|url=http://www.enca.com/money/capitecs-2014-fy-earnings-27|title=Capitec's 2014 FY earnings up 27%|website=Enca.com|accessdate=16 October 2017|archive-date=15 October 2017|archive-url=https://web.archive.org/web/20171015044757/http://www.enca.com/money/capitecs-2014-fy-earnings-27|url-status=dead}}
• {{cite web|url=http://www.702.co.za/articles/2231/south-africa-s-cheapest-bank-is-growing-fast-and-making-lots-of-money|title=Capitec Bank is growing fast and earnings are booming|website=702.co.za|accessdate=16 October 2017}}
• {{cite web|url=http://www.africanfinancials.com/Report.aspx?afr_year=2011&CountryDOMAIN=za&CshortName=CPI/|archive-url=https://web.archive.org/web/20120315031631/http://www.africanfinancials.com/Report.aspx?afr_year=2011&CountryDOMAIN=za&CshortName=CPI%2F|url-status=dead|archive-date=15 March 2012|title=African Financials' Portal: CPI/ - 2011|date=15 March 2012|accessdate=16 October 2017}}
• {{cite web|url=http://www.capitecbank.co.za/|title=Simplified banking|website=Capitec Bank|accessdate=16 October 2017}}

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