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Comparison of issue-tracking systems

{{short description|None}}

{{More citations needed|date=October 2011}}

Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

General

System names listed with a light purple background are no longer in active development.

{{sort-under}}

class="wikitable sortable sort-under" style="width:auto;font-size:85%"
System

! Creator

! License

! Implementation language(s)

! Back end

! Launch date

! Latest stable release

! Latest release date

{{rh2}} class="table-rh" | Apache Bloodhound

| Apache Software Foundation

| {{open source|Apache License}}

| Python

| MySQL, PostgreSQL, SQLite

| 2012{{Cite web |date=2013-04-06 |title=The Apache Bloodhound Open Source Project on Ohloh |url=http://www.ohloh.net/p/apache-bloodhound |access-date=2022-06-07 |website= |archive-url=https://web.archive.org/web/20130406141454/http://www.ohloh.net/p/apache-bloodhound |archive-date=6 April 2013 |url-status=dead}}

| 0.8{{cite web|title=[ANNOUNCE] Apache Bloodhound 0.1.0 incubating Released|url=http://mail-archives.apache.org/mod_mbox/www-announce/201209.mbox/%3C5053388A.20507@apache.org%3E|access-date=April 2, 2013}}

| 2013-08-23; {{Time ago|2013|08|23}}

Apache Allura

| Apache Software Foundation

| {{open source|Apache License 2.0}}

| Python

| MongoDB

| 2022{{Cite web |title=Apache Allura Open Source project Hosting Platform |url=https://allura.apache.org/ |access-date=2022-11-29 |website=bugzilla.readthedocs.io}}

| {{wikidata|property|edit|reference|Q16242762|P348|P548=Q2804309}}

| {{wikidata|qualifier|raw|Q16242762|P348|P577|P548=Q2804309}}; {{Time ago|{{wikidata|qualifier|Q16242762|P348|P577|P548=Q2804309}}}}

Assembla Tickets

| Assembla

| {{Proprietary}}, hosted. Available for free for open source projects

| Ruby

| MySQL

| 2008

|

|

Axosoft

| Axosoft LLC

| {{proprietary|Proprietary, Saas}}

| C#, .NET

| SQL Server

| 2002

|

|

Azure DevOps Server (Team Foundation Server)

| Microsoft

| {{proprietary|Proprietary, Commercial}}

| .NET

| MS SQL Server 2005 & 2008

| 2005

|

|

Bugzilla

| Mozilla Foundation

| {{open source|MPL}}

| Perl

| MySQL, Oracle, PostgreSQL, SQLite{{Cite web |title=3.6. Database Server — Bugzilla 5.1.2+ documentation |url=https://bugzilla.readthedocs.io/en/latest/installing/db_server.html |access-date=2022-06-07 |website=bugzilla.readthedocs.io}}

| 1998-09-19

| {{wikidata|property|edit|reference|Q55671|P348|P548=Q2804309}}

| {{wikidata|qualifier|raw|Q55671|P348|P577|P548=Q2804309}}; {{Time ago|{{wikidata|qualifier|Q55671|P348|P577|P548=Q2804309}}}}

Debbugs

| Debian

| {{open source|GPL}}

| Perl

| Flat file, Berkeley DB indexes{{Citation needed|date=June 2013}}

| Between 1994 and 1999Debian's bug tracking system was in place as soon as 1994 according to Ian Jackson's Debbugs webpage. However, Debbugs, as a generic ITS engine, was only uploaded to Debian as version 1 in January 1999.

|

|

Dolibarr

| Dolibarr community

| {{open source|GPL}}

| PHP

| MariaDB, MySQL, PostgreSQL, SQL Server (experimental){{Cite web |title=Dolibarr Open Source ERP and CRM wiki documentation |url=https://wiki.dolibarr.org/ |access-date=2022-06-07 |website=wiki.dolibarr.org |language=en}}

| 2018

| {{wikidata|property|edit|reference|Q2076540|P348}}

| {{wikidata|qualifier|raw|Q2076540|P348|P577|P548=Q2804309}}; {{Time ago|{{wikidata|qualifier|Q2076540|P348|P577|P548=Q2804309}}}}

Faveo Helpdesk

| Ladybird Web Solution

| {{open source|Open Software License}}

| PHP

| MariaDB, MySQL{{Cite web |last=Ltd |first=Ladybird Web Solution Pvt |title=Faveo Installation Guide |url=https://docs.faveohelpdesk.com/ |access-date=2022-06-07 |website=Faveo Installation Guide |language=en}}

| 2015

|

|

FogBugz

|Glitch

| {{proprietary|Proprietary, Saas}}

| ASP on Windows, PHP on macOS, FreeBSD, and Linux

| SQL Server, MySQL

| 2000

|

|

Fossil

| D. Richard Hipp

| {{open source|BSD}}

| C

| SQLite{{Cite web |title=Fossil: Glossary |url=https://www.fossil-scm.org/home/doc/trunk/www/glossary.md |access-date=2022-07-01 |website=www.fossil-scm.org}}

| 2006

|{{wikidata|property|edit|reference|Q1439431|P348}}

|{{wikidata|qualifier|raw|Q1439431|P348|P577}}; {{Time ago|{{wikidata|qualifier|Q1439431|P348|P577}}}}

FusionForge

| Various (open source contributors)

| {{open source|GPLv2}}

| PHP

| PostgreSQL

| 2009-02

|

|

GLPI

| INDEPNET

| {{open source|GPLv2}}

| PHP

| MariaDB, MySQL{{Cite web |title=Prerequisites — GLPI 9.5 documentation |url=https://glpi-install.readthedocs.io/en/latest/prerequisites.html#database |access-date=2022-06-07 |website=glpi-install.readthedocs.io}}

| 2003-11-17

|

|

{{rh2}} class="table-rh" | GNATS

| Free Software Foundation

| {{open source|GPL}}

| C, Web Front-end In Perl

| Text files with custom daemon/search engine

| 1992

|{{wikidata|property|edit|reference|Q4039162|P348}}

|{{wikidata|qualifier|raw|Q4039162|P348|P577}}; {{Time ago|{{wikidata|qualifier|Q4039162|P348|P577}}}}

Helix ALM (aka TestTrack)

| Perforce Software

| {{proprietary|Proprietary}}

| C++, Qt5, JavaScript

| Oracle, PostgreSQL, SQL Server, SQLite

| 1996

| 2024.1 {{cite web|title=Helix ALM Release Notes|url=https://www.perforce.com/products/helix-alm/release-notes#tab-panel-82366|access-date=May 2, 2024}}

| 2024-03-01; {{Time ago|01 Mar 2024}}

HP Quality Center

| Hewlett-Packard, formerly Mercury Interactive

| {{proprietary|Proprietary}}

| .NET (client), Java (server)

| Oracle, SQL Server

| 1995

|

|

Jira

| Atlassian

| {{proprietary|Proprietary}}. Free community licenses for open source and academic projects

| Java

| MySQL, PostgreSQL, Oracle, SQL Server

| 2002

|{{wikidata|property|edit|reference|Q1359246|P348}}

|{{wikidata|qualifier|raw|Q1359246|P348|P577}}; {{Time ago|{{wikidata|qualifier|Q1359246|P348|P577}}}}

Launchpad

| Canonical Ltd.

| {{open source|AGPL}}

| JavaScript, Python

| PostgreSQL

| 2004-01

|

|

MantisBT

| Various (open source contributors)

| {{open source|GPL}}

| PHP

| MariaDB, MySQL, PostgreSQL, SQL Server (experimental), Oracle (experimental){{Cite web |title=Admin Guide |url=https://www.mantisbt.org/docs/master/en-US/Admin_Guide/html-desktop/#admin.install.requirements.software |access-date=2022-02-23 |website=www.mantisbt.org}}

| 2000

|{{wikidata|property|edit|reference|Q1421571|P348}}

|{{wikidata|qualifier|raw|Q1421571|P348|P577}}; {{Time ago|{{wikidata|qualifier|Q1421571|P348|P577}}}}

Microsoft Dynamics CRM

| Microsoft

| {{proprietary|Proprietary, Commercial}}

| .NET

| Microsoft SQL Server

| 2003

|

|

OpenProject

| OpenProject Foundation e.V.

| {{open source|GPL}}

| Ruby, JavaScript

| PostgreSQL{{Cite web |title=System requirements |url=https://www.openproject.org/docs/installation-and-operations/system-requirements/ |access-date=2022-06-07 |website=OpenProject.org |language=en}}

| 2010

|

|

org-mode

| Carsten Dominik

| {{open source|GPL}}

| Emacs

| Flat file

| 2003

|

|

OTRS

| OTRS

| {{proprietary|Proprietary}}

| Perl, JavaScript

| MySQL, PostgreSQL, Oracle, SQL Server

| 2002

|

|

{{rh2}} class="table-rh" |Phabricator

| Facebook

| {{open source|Apache License}}

| PHP

|

| 2010

|

|

Redmine

| Jean-Philippe Lang

| {{open source|GPLv2}}

| Ruby

| MySQL, PostgreSQL, SQLite

| 2006

|{{wikidata|property|edit|reference|Q1149365|P348}}

|{{wikidata|qualifier|raw|Q1149365|P348|P577}}; {{Time ago|{{wikidata|qualifier|Q1149365|P348|P577}}}}

Request Tracker

| Best Practical Solutions, LLC

| {{open source|GPLv2}}

| Perl

| MariaDB, MySQL, PostgreSQL, Oracle, SQLite (testing only){{Cite web |title=README - RT 5.0.2 Documentation - Best Practical |url=https://docs.bestpractical.com/rt/5.0.2/README.html |access-date=2022-06-07 |website=docs.bestpractical.com}}

| 1999-10-13

|{{wikidata|property|edit|reference|Q746739|P348}}

|{{wikidata|qualifier|raw|Q746739|P348|P577}}; {{Time ago|{{wikidata|qualifier|Q746739|P348|P577}}}}

Roundup

| Ka-Ping Yee, Richard Jones

| {{open source|MIT license (ZPL v 2.0 for the template system)}}

| Python

| SQLite, MySQL, PostgreSQL,{{Cite web |title=Installing Roundup - Roundup 2.4.0 documentation |url=https://www.roundup-tracker.org/docs/installation.html#prerequisites |access-date=2023-11-28 |website=www.roundup-tracker.org}} anydbm

| 2001

|{{wikidata|property|edit|reference|Q2169298|P348}}

|{{wikidata|qualifier|raw|Q2169298|P348|P577}}; {{Time ago|{{wikidata|qualifier|Q2169298|P348|P577}}}}

StarTeam

| originally Starbase Corporation, currently Borland

| {{proprietary|Proprietary}}

| C++, Java, etc.

| SQL Server recommended, Oracle, IBM Db2 supported

| {{unk}}

|

|

Supportworks

| Hornbill Systems

| {{proprietary|Proprietary}}

| C++ and PHP

| SQL Server, MySQL, Oracle, Sybase

| 1994{{cite web |title=Hornbill Systems: Support Works Helpdesk |date=1998-02-07 |access-date=2010-03-07 |url=http://www.hornbill.com/supwrks.htm |archive-url=https://web.archive.org/web/19980207231730/http://www.hornbill.com/supwrks.htm |archive-date=February 7, 1998 |url-status=dead }}

|

|

SysAid

| SysAid Technologies

| {{proprietary|Proprietary}}

| C#, Java

| Derby, Microsoft SQL Server, MySQL, Oracle

| 2002

|

|

Trac

| Edgewall Software

| {{open source|New BSD}}

| Python

| SQLite, PostgreSQL, MySQL{{Cite web |title=TracInstall – The Trac Project |url=https://trac.edgewall.org/wiki/TracInstall |access-date=2022-06-07 |website=trac.edgewall.org}}

| 2006-10-01

|

|

TrackerSuite.Net

| Automation Centre

| {{proprietary|Proprietary}}

| C#

| SQL Server, SQL Server Express

| 2006

|

|

Trello

| Atlassian

| {{proprietary|Saas}}

| Node.js

| MongoDB

| 2011

|

|

Tuleap

| enalean

| {{open source|GPLv2}}

| php

| MySQL{{Cite web |title=Requirements — Tuleap latest version documentation |url=https://docs.tuleap.org/installation-guide/step-by-step/requirements.html#database |access-date=2023-11-28 |website=docs.tuleap.org}}

| 2011

|

|

Twproject

| Open Lab

| {{Proprietary}}, some parts LGPL

| Java

| all relational (uses Hibernate)

| 2003

|

|

Wrike

| Wrike, Inc.

| {{proprietary|Proprietary, hosted}}

| Java

| PostgreSQL

| 2006

|

|

YouTrack

| JetBrains s.r.o.

| {{Proprietary}}, stand-alone and hosted, free version, free for open source projects

| Java

|JavaScript and Kotlin

| 2009

|

|

Zammad

| Zammad GmbH

| {{open source|AGPL}}

| Ruby

| MariaDB, MySQL, PostgreSQL{{Cite web |title=Software — Zammad documentation |url=https://docs.zammad.org/en/latest/prerequisites/software.html |access-date=2022-06-07 |website=docs.zammad.org}}

| 2016{{cite web |url=https://zammad.com/en/company |website=Zammad Website |access-date=18 December 2020|title=Company Identity and Milestones | Zammad }}

|{{wikidata|property|edit|reference|Q71389626|P348}}

|{{wikidata|qualifier|raw|Q71389626|P348|P577}}; {{Time ago|{{wikidata|qualifier|Q71389626|P348|P577}}}}

class="sortbottom"

! System

! Creator

! License

! Implementation language(s)

! Back end

! Launch date

! Latest stable release

! Latest release date

Features

class="sortable sort-under wikitable" style="width:auto; font-size:85%"
System

! Documentation integration/generation, reporting

! Test planning integration

! Customizable workflow

! Unicode support

! Custom fields

! SLASystem supports service level agreement management

! Plugin APISystem has a plugin API to allow integration with other products

! Multiple projects

! Full-text search

! Indexed full-text search

! Indexed file search

! Edit conflict warning

Apache Bloodhound

| {{Yes}}, integrated wiki

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}} (as of 0.6)

| {{Yes}}

| {{Yes}}{{cite web|url=https://issues.apache.org/bloodhound/wiki/BloodhoundSearch|title=BloodhoundSearch – Apache Bloodhound|access-date=2013-04-23|archive-url=https://web.archive.org/web/20130910213019/https://issues.apache.org/bloodhound/wiki/BloodhoundSearch|archive-date=2013-09-10|url-status=dead}} uses Whoosh

| {{No}}

| {{No}}

Assembla Tickets

| {{Yes}}, Wiki syntax, email notification, linking to Subversion commits, document manager, charts, reports, notifications

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{unk}}

| {{No}}

| {{No}}

Axosoft

| {{Yes}}, Team Wiki, Burndown, GitHub and TortoiseSVN integration, dashboards, custom reports for OnPremises, e-mail notifications and alerts, customer portal, RSS

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

|

|

|

| {{No}}

Azure DevOps Server (Team Foundation Server)

| {{Yes}} - workflow definitions, process documentation

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

Bugzilla

| {{Yes}}, reporting: integrated reports and charts, scheduled reports by mail

| {{Yes}}{{cite web|url=https://www.mozilla.org/projects/testopia/ |title=Testopia is a test case management extension for Bugzilla |publisher=Mozilla.org |date=2010-10-05 |access-date=2011-10-21}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}{{cite web|url=http://www.bugzilla.org/releases/2.18/new-features.html#fts |title=New Features in 2.18 :: Bugzilla |publisher=bugzilla.org |date=2006-10-02 |access-date=2011-11-16}}

| {{Yes}} When using MySQL MyISAM{{cite web|url=https://bugzilla.mozilla.org/show_bug.cgi?id=232612 |title=Bug 232612 - enable boolean mode fulltext searches |publisher=Bugzilla.mozilla.org |access-date=2011-10-21}} or Oracle Database{{cite web|url=https://bugzilla.mozilla.org/show_bug.cgi?id=310717 |title=Bug 310717 - Oracle Bugzilla::DB::Oracle module |publisher=Bugzilla.mozilla.org |access-date=2011-10-21}} but not PostgreSQL{{cite web|url=https://bugzilla.mozilla.org/show_bug.cgi?id=365258 |title=Bug 365258 - PostgreSQL Use tsearch2 for fulltext indexing when available |publisher=Bugzilla.mozilla.org |access-date=2011-10-21}}

|

| {{Yes}}[https://www.bugzilla.org/releases/3.4.2/release-notes.html Bugzilla 3.4.2 Release Notes]

Debbugs

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{unk}}

|

|

| {{No}}

| {{No}}

Faveo Helpdesk

| {{Yes}}, Integrated Social Media, In-built Knowledge Base and Reporting

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{NA}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

FogBugz

| {{Yes}}, Integrated wiki

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}{{cite web |url=http://www.fogcreek.com/FogBugz/learnmore.html#hist_DevelopYourOwn |title=FogBugz - Features - Customizable Case List |publisher=fogcreek.com |access-date=2010-03-25 |archive-date=2013-07-05 |archive-url=https://web.archive.org/web/20130705174337/http://www.fogcreek.com/fogbugz/features/issue-and-bug-tracking.html#hist_DevelopYourOwn |url-status=dead }}

| {{Yes}}

| {{Yes}}{{cite web |url=http://www.fogcreek.com/fogbugz/docs/70/topics/basics/searchingforcases.html |title=Searching in FogBugz |publisher=Fogcreek.com |access-date=2011-10-21 |archive-date=2011-10-24 |archive-url=https://web.archive.org/web/20111024112400/http://www.fogcreek.com/fogbugz/docs/70/topics/basics/Searchingforcases.html |url-status=dead }}

| {{Yes}}{{cite web |url=http://www.fogcreek.com/fogbugz/docs/70/topics/basics/searchingforcases.html |title=Searching in FogBugz - About the FogBugz Search Engine |publisher=Fogcreek.com |access-date=2011-10-21 |archive-date=2011-10-24 |archive-url=https://web.archive.org/web/20111024112400/http://www.fogcreek.com/fogbugz/docs/70/topics/basics/Searchingforcases.html |url-status=dead }}

| {{No}}{{cite web |url=http://fogbugz.stackexchange.com/questions/7214/feature-request-index-content-of-certain-attachments-e-g-word-documents-in-wi |title=Feature Request: index content of certain attachments (e.g. Word documents) in Wiki articles |publisher=Fogbugz.stackexchange.com |access-date=2011-10-21 |archive-date=2012-03-02 |archive-url=https://web.archive.org/web/20120302222717/http://fogbugz.stackexchange.com/questions/7214/feature-request-index-content-of-certain-attachments-e-g-word-documents-in-wi |url-status=dead }}

| {{Yes}}

Fossil

| {{Yes}}, Integrated Wiki in addition to integrated versioned project documentation via web ui.

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}{{cite web|url=http://www.fossil-scm.org/index.html/help/server |title=Fossil Server command - running multiple instances |publisher=fossil-scm.org |access-date=2011-01-11}}

| {{No}}{{cite web|url=http://www.fossil-scm.org/index.html/wiki?name=To+Do+List |title=Fossil: To Do List |publisher=Fossil-scm.org |access-date=2011-10-21}}

| {{No}}

|

| {{No}}

FusionForge

| {{Yes}}, integrated Mediawiki, discussion forums, news blogs, email integration, export to CSV, reporting graphs

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

|

|

| {{No}}

GLPI

| {{Yes}}, Contains a proprietary knowledge base of sorts

| {{Yes}}

| {{Yes}}

| {{Yes}}

|{{Yes}}

|{{Yes}}

| {{Yes}}

| {{Yes}}

|{{Yes}}

|{{Yes}}

|{{Yes}}

| {{No}}

GNATS

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{unk}}

|

|

|

| {{No}}

Helix ALM

| {{Yes}} - Advanced reporting, integrated charts, export to Excel, workflow with triggers

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

|

| {{No}}

HP Quality Center

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Jira

| {{Yes}}, Dashboard with reporting widgets (Open Social) Excel, Word, customizable charts, Confluence (Enterprise wiki)

| {{Yes}}{{cite web|url=https://confluence.atlassian.com/display/JIRAKB/Integrate+JIRA+With+A+Test+Case+Manager |title=Multiple vendors |publisher=Confluence.atlassian.com |date=2011-10-03 |access-date=2011-10-21}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}{{cite web|url=https://plugins.atlassian.com/plugin/details/9041 |title=Plugins.atlassian.com |publisher=Plugins.atlassian.com |access-date=2011-10-21}}

| {{Yes}}

| {{Yes}}{{cite web|url=http://confluence.atlassian.com/display/JIRA/Performing+Text+Searches |title=JIRA - Performing Text Searches |publisher=Confluence.atlassian.com |access-date=2011-10-21}}

| {{Yes}} Uses Lucene

| {{optional}}{{cite web |url=https://studio.plugins.atlassian.com/wiki/display/ATT/JIRA+Searchable+Attachments+Plugin |archive-url=https://archive.today/20121217121800/https://studio.plugins.atlassian.com/wiki/display/ATT/JIRA+Searchable+Attachments+Plugin |url-status=dead |archive-date=December 17, 2012 |title=JIRA Searchable Attachments Plugin |publisher=Studio.plugins.atlassian.com |access-date=2011-10-21 }}

| {{No}}[https://community.atlassian.com/t5/Jira-questions/Edit-a-JIRA-Issue-at-the-same-time-by-two-Users-result-in-last/qaq-p/389243 Edit a JIRA Issue at the same time by two Users result in last save wins]

Launchpad

| {{Yes}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{No}}

MantisBT

| {{Yes}}, Integration of MediaWiki, DokuWiki, XWiki

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}{{cite web|url=http://www.mantisbt.org/wiki/doku.php/mantisbt:features |title=Mantis Feature List |publisher=Mantisbt.org |date=2011-02-16 |access-date=2011-10-21}}

| {{Yes}}

| {{No}}{{cite web|url=http://www.mantisbt.org/bugs/view.php?id=12319 |title=0012319: Index attachments' content |publisher=MantisBT |access-date=2011-10-21}}

| {{Yes}}

Microsoft Dynamics CRM

| {{Yes}}, reporting: integrated charts and reports, export to Excel, Mail Merge

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{unk}}

|

|

|

| {{No}}

org-mode

| {{Yes}}, org-mode has built-in export to HTML, Latex, .md and literate programming capabilities for multiple languages in a single document

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

|

|

| {{No}}

OTRS

| {{Yes}}, Advanced reporting, configurable dashboards

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

Phabricator

| {{Yes}}, integrated wiki and limited burn down charts

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

Redmine

| {{Yes}}, integrated wiki, discussion forums, news blogs, email integration, calendars, Gantt Charts, RSS, export to PDF, export to Excel/CSV

| {{Yes}}Jenkins

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{optional}}Commercial plugin available ([https://alphanodes.com/redmine-reporting Redmine Reporting])

| {{Yes}}

| {{Yes}}

| {{Yes}}{{cite web|url=http://www.redmine.org/projects/redmine/wiki/RedmineSearch|title=Redmine}}

| {{optional}}, when using PostgreSQLFree plugin available ([https://github.com/AlphaNodes/redmine_postgresql_search Redmine PostgreSQL Search])

| {{optional}}{{cite web|author=Added by Xabier Elkano about |url=http://www.redmine.org/boards/3/topics/17306 |title=Xapian search plugin |publisher=Redmine |date=2010-09-14 |access-date=2011-10-21}}

| {{Yes}}[https://www.redmine.org/issues/8691 Redmine Feature #8691 Better handling of issue update conflict]

Request Tracker

| {{Yes}}, MediaWiki{{cite web|url=http://bestpractical.com/rt/features.html |title=Feature list |publisher=Bestpractical.com |access-date=2011-10-21}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}Needs a third-party extension ([https://metacpan.org/release/RT-Extension-SLA RT-Extension-SLA])

| {{Yes}}RT can be extended through Perl extensions, see for example [https://metacpan.org/search?q=rtx RTX:: modules on MetaCPAN.org]

| {{Yes}}

| {{Yes}}{{cite web|url=http://blog.bestpractical.com/2011/06/full-text-searching.html |title=Best Practical: What's New in 4: Fast full-text searching |publisher=Blog.bestpractical.com |date=2011-06-27 |access-date=2011-10-21}}

| {{Yes}}

|

| {{No}}

Roundup

| {{Yes}}, wiki can be integrated or linked

| {{No}}, can be implemented at tracker level

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}, can be implemented at tracker level

| {{Yes}}{{cite web|url=http://roundup-tracker.org/docs/design.html#detector-interface |title=Roundup Design Detector Interface |publisher=Roundup-tracker.org |access-date=2014-01-03}}

| {{Yes}}

| {{Yes}}{{cite web|url=http://www.roundup-tracker.org/docs/features.html |title=Roundup Features |publisher=Roundup-tracker.org |access-date=2011-10-21}}

| {{Yes}} xapian, whoosh, SQLite FTS, PostgreSQL FTS, native

| {{Yes}}

| {{Yes}}

StarTeam

| {{No}}

| {{Yes}}Borland

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{unk}}

|

|

|

| {{No}}

Supportworks

| {{Yes}} - Integrated reporting wizard, customizable PHP reporting tool, dashboard, optional interface with Crystal Reports, export to Microsoft Excel/CSV, knowledge base, optional asset management tool

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}5005 API exists but is undocumented

| {{unk}}

|

|

|

| {{No}}

SysAid

| {{Yes}} - LDAP/Email/Calendar integration, integrated Asset Management, integrated reporting, SSO, custom fields, export to CSV/PDF, KB

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{unk}}

| {{No}}

| {{No}}

Teamwork

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}{{cite web|url=http://blog.twproject.com/2009/02/20/smarter-search-and-recent-object-functionality/ |title=Smarter search and recent object functionality " teamwork's blog |publisher=Blog.twproject.com |date=2009-02-20 |access-date=2011-10-21}}

| {{Yes}} Uses Lucene

|

| {{No}}

Trac

| {{Yes}}, integrated wiki

| {{Yes}}{{cite web|url=http://trac-hacks.org/wiki/TestManagerForTracPlugin |title=Test Manager plugin |access-date=2014-01-03}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}{{cite web|url=http://trac.edgewall.org/wiki/PluginList |title=List of trac plugins |publisher=Trac.edgewall.org |date=2011-08-11 |access-date=2011-10-21}}

| {{Yes}}{{cite web|url=http://trac.edgewall.org/wiki/MultipleProjectSupport |title=Trac 1.0 |publisher=Trac.edgewall.org |date=2010-09-11 |access-date=2014-01-03}}

| {{Yes}}

| {{No}}{{cite web|url=http://trac.edgewall.org/wiki/AdvancedSearch#Indexing |title=trac - Advanced Search - Indexing |publisher=Trac.edgewall.org |date=2010-04-10 |access-date=2011-10-21}}

|

| {{Yes}}[https://trac.edgewall.org/ticket/7145 Trac #7145 Improve handling of conflicts due to concurrent ticket edits]

TrackerSuite.Net

| {{Yes}}. Dashboards. Graphical reports. Integration with Crystal Reports. Reports can be exported to Microsoft Excel.

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

Tuleap

| {{Yes}}, Kanban boards, Scrum planning and burndown charts, pies, Gantt, barrs, cardwall, Document Manager with approval workflow and fine grained permissions, wikis

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}} with plugin fulltext

| {{Yes}} with plugin fulltext

| {{No}}

| {{No}}

Wrike

| {{Yes}}, real-time customized reports, export to Excel, scheduled reports by mail, alerts, discussions, Gantt charts,

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{unk}}

|

|

| {{Yes}}

YouTrack

| {{Yes}}: Wiki syntax, custom workflow, custom issue attributes, notifications (email, jabber, RSS, etc.), email integration, reports, export to HTML and CSV, integration with VCSs.

| {{Yes}}{{cite web |url=http://confluence.jetbrains.net/display/YTD3/Integration+with+Test+Management+Tools |title=YouTrack integration with test management tools |publisher=Confluence.jetbrains.net |date=2010-08-02 |access-date=2011-10-21 |archive-date=2011-10-09 |archive-url=https://web.archive.org/web/20111009102129/http://confluence.jetbrains.net/display/YTD3/Integration+with+Test+Management+Tools |url-status=dead }}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}{{cite web|url=https://youtrack-support.jetbrains.com/hc/en-us/articles/210660509-Support-Workflow-and-Response-SLAs |title=YouTrack Support Workflow and Response SLAs|date=7 October 2024 }}

| {{Yes}}{{cite web |url=http://confluence.jetbrains.net/display/YTD3/YouTrack+REST+API+Reference |title=YouTrack integrates with other products via REST API |publisher=Confluence.jetbrains.net |date=2011-09-09 |access-date=2011-10-21 |archive-date=2013-01-23 |archive-url=https://web.archive.org/web/20130123120619/http://confluence.jetbrains.net/display/YTD3/YouTrack+REST+API+Reference |url-status=dead }}

| {{Yes}}

| {{Yes}}{{cite web|url=http://www.jetbrains.com/youtrack/features/search_filter_issues.html |title=YouTrack - Search for issues |publisher=Jetbrains.com |access-date=2011-10-21}}

| {{Yes}} (Uses Lucene)

|

| {{No}}

Zammad

| {{Yes}}: Documentation integration/generation, reporting: integrated knowledge base, dashboard

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}{{cite web |url=https://zammad.com/en/product/features/sla |website=Zammad Website: SLA Feature |access-date=18 December 2020|title=SLAs and Escalations • Features | Zammad }}

| {{Yes}}

| {{Yes}}

| {{Yes}}{{cite web |url=https://zammad.com/en/product/features/full-text-search |website=Zammad Website: Full-text search Feature|title=Fast Full-text Search • Features | Zammad}}

| {{Yes}}

| {{Yes}}

| {{Yes}}{{cite web |url=https://zammad.com/en/product/features |website=Zammad Features |access-date=18 December 2020|title=Overview of Features | Zammad }}

class="sortbottom"

! System

! Dynamic documentation integration/generation

! Test planning integration

! Customizable workflow

! Unicode support

! Custom fields

! SLA

! Plugin API

! Multiple projects

! Full-text search

! Indexed full-text search

! Indexed file search

! Edit conflict warning

Input interfaces

class="sortable sort-under wikitable" style="width: auto"
System

! Web

! Mobile web

! Email

! CLI

! GUI

! REST

! SOAP

! Mylyn{{cite web|url=http://wiki.eclipse.org/Mylyn/Extensions |title=List of Mylyn connector extensions |publisher=Wiki.eclipse.org |date=2011-08-23 |access-date=2011-10-21}}

! Visual Studio

! IntelliJ IDEA

! Others

Apache Bloodhound

| {{Yes}}

| {{No}}

| {{Optional}}{{cite web|title=Pluggable email handler for Trac|url=http://trac-hacks.org/wiki/MailToTracPlugin|publisher=Trac Hacks|access-date=3 April 2013}}{{cite web|title=email2trac utilities|url=https://oss.trac.surfsara.nl/email2trac|publisher=SURF SARA|access-date=28 February 2014}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}} XMLRPC

Assembla Tickets

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

Axosoft

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}} - iPhone

Bugzilla

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}} XMLRPC{{cite web|title=XML-RPC doesn't work in IIS|url=https://bugzilla.mozilla.org/show_bug.cgi?id=708252|publisher=Mozilla|date=7 December 2011|access-date=21 March 2014|archive-url=https://web.archive.org/web/20140803053652/https://bugzilla.mozilla.org/show_bug.cgi?id=708252|archive-date=3 August 2014|url-status=dead}}

Debbugs

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Dolibarr

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Faveo Helpdesk

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}} - Android App iOS App

FogBugz

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}} XML

Fossil

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

FusionForge

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

GLPI

|{{Yes}}

| {{No}}

|{{Yes}}

|{{No}}

|{{No}}

|{{Yes}}

|{{No}}

|{{No}}

|{{No}}

| {{No}}

|{{No}}

GNATS

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Helix ALM

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}} - XML

HP Quality Center

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}{{cite web |url=http://update.external.hp.com/qualitycenter/qc110/others/almexplorer/index.html |title=HP ALM Explorer Add-in |publisher=HP |access-date=2012-03-23 |archive-url=https://web.archive.org/web/20120620112126/http://update.external.hp.com/qualitycenter/qc110/others/almexplorer/index.html |archive-date=2012-06-20 |url-status=dead }}

| {{Yes}}

| {{No}}

| {{Yes}}{{cite web|url=http://sourceforge.net/apps/mediawiki/qcmylyn/ |title=QcMylyn |publisher=Sourceforge.net |date=2010-11-15 |access-date=2011-10-21}}

| {{No}}{{cite web |url=https://visualstudiogallery.msdn.microsoft.com/bacb119f-0569-4c6a-a010-31a212e08287 |title=Tasktop Dev for Visual Studio |publisher=Visual Studio Gallery |access-date=2016-08-08 |archive-url=https://web.archive.org/web/20160822184406/https://visualstudiogallery.msdn.microsoft.com/bacb119f-0569-4c6a-a010-31a212e08287 |archive-date=2016-08-22 |url-status=dead }}

| {{Yes}}, via plugin

| {{Yes}}]

Jira

| {{Yes}}

| {{Yes}}[https://confluence.atlassian.com/jirasoftwareserver073/using-jira-on-a-mobile-device-861256319.html Using JIRA on a mobile device]

| {{Yes}}

| {{Yes}}By third-party extension: [https://plugins.atlassian.com/plugin/details/10886 plugins.atlassian.com]

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}} - Android App, iPhone App

Launchpad

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}} - Python[https://help.launchpad.net/API/launchpadlib Launchpadlib] is a Python client library for the Launchpad RESTful API.

MantisBT

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}} - Android App

Microsoft Dynamics CRM

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

org-mode

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

OTRS

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Phabricator

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}, via plugin

| {{No}}

Redmine

| {{Yes}}

| {{Yes}}[https://www.redmine.org/issues/19097 Feature #19097: Responsive layout for mobile devices - Redmine]

| {{Yes}}

| {{Partial}} The Ruby on Rails console can be used to manually create tickets or replies

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}} - Android App, iOS App

Request Tracker

| {{Yes}}

| {{Yes}} Responsive layout after 1.5.0. Partial in previous versions.

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}{{cite web|url=http://wiki.bestpractical.com/view/REST |title=REST API for Request Tracker |publisher=Wiki.bestpractical.com |access-date=2011-10-21}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Roundup

| {{Yes}}

| {{Yes}} with Jinja2 template can be implemented per tracker for other templates

| {{Yes}}

| {{Yes}}

| {{No}} (use web)

| {{Yes}} new in 2.0

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}} XMLRPC{{cite web|title=XML-RPC access to Roundup|url=http://www.roundup-tracker.org/docs/xmlrpc.html|publisher=roundup-tracker.org|access-date=11 November 2016}}

StarTeam

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

Supportworks

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}Through 5005 API, but is undocumented

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

SysAid

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Team Foundation Server

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}, via plugin

| {{No}}

Trac

| {{Yes}}

| {{No}}[https://trac.edgewall.org/ticket/11953 #11953 (Responsive design for user interface) – The Trac Project]

| {{Optional}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}} XMLRPC

TrackerSuite.Net

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Trello

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

Tuleap

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

Twproject

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Wrike

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}, via plugin

| {{No}}

YouTrack

| {{Yes}}

| {{Yes}}[https://blog.jetbrains.com/youtrack/2016/11/introducing-youtrack-mobile/ Introducing YouTrack Mobile]

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}{{cite web|title=Youtrack.mylyn.connector|url=https://jetbrains.github.io/youtrack.mylyn.connector/|publisher=Alexander Marchuk|access-date=5 November 2014|archive-date=5 November 2014|archive-url=https://web.archive.org/web/20141105175913/http://jetbrains.github.io/youtrack.mylyn.connector/|url-status=dead}}

| {{No}}

| {{Yes}}

| {{No}}

Zammad

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

class="sortbottom"

! System

! Web

! Mobile Web

! Email

! CLI

! GUI

! REST

! SOAP

! Mylyn

! Visual Studio

! IntelliJ IDEA

! Others

Notification interfaces

class="sortable sort-under wikitable" style="width: auto"
System

! Email

! RSS

! Atom

! XMPP

! Twitter

Apache Bloodhound

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

Assembla Tickets

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

Axosoft

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

Bugzilla

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

Debbugs

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Dolibarr

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Faveo Helpdesk

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

FogBugz

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

Fossil

| {{yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

FusionForge

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

GLPI

|{{Yes}}

|{{No}}

|{{No}}

|{{Yes}}

|{{No}}

GNATS

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Helix ALM

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

HP Quality Center

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Jira

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

MantisBT

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

Microsoft Dynamics CRM

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

org-mode

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

OTRS

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Phabricator

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Redmine

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}, via plugin

| {{Yes}}

Request Tracker

| {{Yes}}

| {{Yes}}{{cite web|url=http://wiki.bestpractical.com/view/RssFeed |title=Request Tracker RSS support |publisher=Wiki.bestpractical.com |date=2011-10-14 |access-date=2011-10-21}}

| {{No}}

| {{No}}

| {{No}}

Roundup

| {{Yes}}

| {{Yes}}{{cite web|url=http://www.roundup-tracker.org/cgi-bin/moin.cgi/FeedGeneration|title=FeedGeneration|publisher=wiki.roundup-tracker.org|date=2009-02-01 |access-date=2018-07-14}}

| {{Yes}}

| {{No}}

| {{No}}

StarTeam

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Supportworks

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

SysAid

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Team Foundation Server

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Trac

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

TrackerSuite.Net

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Twproject

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

Wrike

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

YouTrack

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

Zammad

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

class="sortbottom"

! System

! Email

! RSS

! Atom

! XMPP

! Twitter

Revision control system integration

class="sortable sort-under wikitable" style="width: auto"
System

! Git

! Mercurial

! Bazaar

! Monotone

! Darcs

! CVS

! Subversion

! Perforce

! AccuRev

! ClearCase

! Others

Apache Bloodhound

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Optional}}via the [http://trac-hacks.org/wiki/PerforcePlugin PerforcePlugin]

| {{Yes}}

| {{No}}

| {{No}}

Assembla Tickets

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

Axosoft

| {{Yes}}

| {{Yes}}via the [http://hgontimescm.codeplex.com/ Mercurial SCM Plug-In For Axosoft]

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}} VSS, Vault Sourcegear

Bugzilla

| {{Yes}}{{cite web|url=http://www.theoldmonk.net/gitzilla |title=Git Bugzilla Extension |publisher=Theoldmonk.net |date=2007-06-03 |access-date=2011-10-21}}

| {{Yes}}{{cite web |url=http://mercurial.selenic.com/wiki/BugzillaExtension |title=Mercurial Bugzilla Extension |publisher=Mercurial.selenic.com |date=2010-08-28 |access-date=2011-10-21 |archive-date=2011-10-08 |archive-url=https://web.archive.org/web/20111008211622/http://mercurial.selenic.com/wiki/BugzillaExtension |url-status=dead }}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

Debbugs

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Faveo Helpdesk

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

FogBugz

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes|2}}Visual SourceSafe, Vault

Fossil

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes|1}}Fossil

FusionForge

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

GNATS

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Helix ALM

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}} - Surround SCM

HP Application Lifecycle Management

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}{{cite web|url=http://www.perforce.com/product/components/defect_tracking_gateway |title=Defect Tracking Gateway |publisher=Perforce |access-date=2012-01-10}}

| {{Yes}}

| {{No}}

| {{No}}

Jira

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}No diff, just virtual version numbers.

| {{No}}There is an unsupported plugin for associating issues with ClearCase check-ins for an outdated version of JIRA. ClearCase support through Atlassian FishEye has been removed in all versions since April 2012. [https://confluence.atlassian.com/display/FISHEYE/End+of+Support+Announcement+for+IBM+ClearCase End of Support Announcement for IBM ClearCase]

| {{Yes}}[https://marketplace.atlassian.com/plugins/com.midori.jira.plugin.jira-commit-policy-plugin Commit Policy Plugin] integrates JIRA with Bitbucket Server (formerly known as Atlassian Stash), in addition to Subversion, Git and Mercurial.

MantisBT

| {{Yes}}

| {{Yes}}via the [http://git.mantisforge.org/w/source-integration/dhx.git?a=shortlog;h=refs/heads/hgweb SourceHgWeb plugin] {{Webarchive|url=https://web.archive.org/web/20120302161034/http://git.mantisforge.org/w/source-integration/dhx.git?a=shortlog%3Bh%3Drefs%2Fheads%2Fhgweb |date=2012-03-02 }}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Microsoft Dynamics CRM

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

org-mode

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

OTRS

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Phabricator

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Redmine

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

Request Tracker

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Roundup

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}} can be implemented for any RCS at tracker level

StarTeam

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}} - StarTeam includes revision control

Supportworks

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

SysAid

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Team Foundation Server

| {{Yes}}newly [https://arstechnica.com/information-technology/2013/01/microsoft-embraces-git-with-new-tfs-support-visual-studio-integration/ supported]

| {{No}}

| {{Yes}}via the [https://launchpad.net/bzr-tfs bzr-tfs plugin]

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}via the SVNBridge

| {{No}}

| {{No}}

| {{No}}

| {{Yes}} - TFS includes revision control

Trac

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Optional}}

| {{Yes}}

| {{No}}

| {{No}}

TrackerSuite.Net

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Tuleap

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Twproject

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Wrike

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

YouTrack

| {{Yes}}Via TeamCity integration

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes|3}}Visual SourceSafe, Team Foundation Server, Borland StarTeam

Zammad

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

class="sortbottom"

! System

! Git

! Mercurial

! Bazaar

! Monotone

! Darcs

! CVS

! Subversion

! Perforce

! AccuRev

! ClearCase

! Others

Authentication methods

class="sortable sort-under wikitable" style="width: auto"
System

! Form based

! Public key cryptography

! Two-factor

! OpenID

! OAuth

! LDAP

! Shibboleth

! Others

Apache Bloodhound

| {{Yes}}

| {{Optional}}{{cite web|url=http://trac-hacks.org/wiki/SslAuthenticationPlugin |title=SSL Authentication Plugin |publisher=giel |date=2009-07-01 |access-date=2010-05-27}}

| {{No}}

| {{Optional}}{{cite web |url=http://bitbucket.org/Dalius/authopenid-plugin/wiki/Home |title=OpenID Authentication Plugin |publisher=Dalius Dobravolskas |date=2010-05-27 |access-date=2010-05-27 |archive-url=https://web.archive.org/web/20100602201608/http://bitbucket.org/Dalius/authopenid-plugin/wiki/Home |archive-date=2010-06-02 |url-status=dead }}

| {{No}}

| {{Yes}}

| {{unk}}

| {{No}}

Assembla Tickets

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}} (private version)

| {{unk}}

| {{unk}}

Axosoft

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

Bugzilla

| {{Yes}}

| {{No}}

| {{No}}

| {{Optional}}{{cite web|url=https://wiki.mozilla.org/Bugzilla:OpenID_Auth_Plugin |title=Bugzilla:OpenID Auth Plugin |publisher=Rob Lanphier |date=2013-03-30 |access-date=2015-05-07}}

| {{No}}

| {{Yes}}

| {{unk}}

| {{No}}

Debbugs

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

Faveo Helpdesk

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

FogBugz

| {{Yes}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{Yes}}

| {{unk}}

| {{unk}}

Fossil

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{No}}

| {{unk}}

| {{unk}}

FusionForge

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}, CAS

GLPI

|{{Yes}}

| {{No}}

|{{Yes}}

| {{No}}

| {{No}}

|{{Yes}}

| {{No}}

| {{No}}

GNATS

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{No}}

| {{unk}}

| {{unk}}

Helix ALM

| {{Yes}}

| {{Optional}}

| {{No}}

| {{Optional}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}} - custom DLL, SAML

HP Quality Center

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{unk}}

Jira

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}, via plugin{{cite web |url=http://www.federation.org.au/twiki/bin/view/Federation/ShibJira |title=Jira 3.8 |access-date=2012-08-01 |archive-url=https://web.archive.org/web/20120522011840/http://www.federation.org.au/twiki/bin/view/Federation/ShibJira |archive-date=2012-05-22 |url-status=dead }}{{cite web |url=http://git.itlab.stanford.edu/cgi-bin/gitweb.cgi?p=authentication/jira-webserverauth.git |title=Jira 4.x |access-date=2020-07-26 |archive-url=https://web.archive.org/web/20160305021710/http://git.itlab.stanford.edu/cgi-bin/gitweb.cgi?p=authentication%2Fjira-webserverauth.git |archive-date=2016-03-05 |url-status=dead }}

| {{Yes}}, via Crowd{{cite web|url=https://confluence.atlassian.com/display/JIRA/Connecting+to+Crowd+or+Another+JIRA+Server+for+User+Management|title=Connecting to Crowd or Another JIRA Server for User Management - JIRA 6.4 EAP - Atlassian Documentation}}

MantisBT

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}{{cite web|url=http://www.mantisbt.org/bugs/view.php?id=8199 |title=MantisBT bug #8199: Add Open ID support |publisher=MantisBT |date=2009-01-15 |access-date=2010-05-27}}

| {{Yes}}{{cite web|url=http://www.mantisbt.org/bugs/view.php?id=11219 |title=MantisBT bug #11219: Provide OAuth inter-application authentication "tokens" mechanism |publisher=MantisBT |date=2010-05-27 |access-date=2010-05-27}}

| {{Yes}}

| {{unk}}

| {{No}}

Microsoft Dynamics CRM

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{Yes}}

| {{unk}}

| {{unk}}

org-mode

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{No}}

| {{unk}}

| {{unk}}

OTRS

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{unk}}

| {{unk}}

| {{Yes}}

| {{unk}}

| {{unk}}

Phabricator

| {{Yes}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

Redmine

| {{Yes}}

| {{Yes}}{{cite web|url=https://github.com/koke/redmine_ssl_auth |title=Redmine SSL Auth plugin |publisher=Jorge Bernal |date=2010-01-09 |access-date=2010-05-27}}

| {{Yes}}

| {{Yes}}{{cite web|url=http://www.redmine.org/issues/699 |title=Redmine Feature #699: OpenID login |publisher=Redmine |date=2009-02-11 |access-date=2010-05-27}}

| {{No}}

| {{Yes}}

| {{Yes}}, via Apache (using mod_rails)

| {{No}}

Request Tracker

| {{Yes}}

| {{unk}}

| {{unk}}

| {{Yes}}Needs a third-party extension ([https://metacpan.org/release/RT-Authen-OpenID RT-Authen-OpenID on MetaCPAN.org])

| {{unk}}

| {{Yes}}Needs a third-party extension ([https://metacpan.org/module/RT::Authen::ExternalAuth RT::Authen::ExternalAuth])

| {{unk}}

| {{Yes}}See [https://metacpan.org/search?q=RT%3A%3AAuthen|publicly available extensions]

Roundup

| {{Yes}}

| {{unk}}

| {{Yes}}[https://wiki.roundup-tracker.org/OneTimePasswords HOTP/TOTP]

| {{Yes}}developed by bugs.python.org team

| {{unk}}

| {{Yes}}

| {{Yes}}See [https://wiki.roundup-tracker.org/ShibbolethLogin wiki page on ShibbolethLogin]

| {{Yes}}Supports AUTHORIZATION header/var from front end authenticating web server/proxy.

StarTeam

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{No}}

| {{unk}}

| {{unk}}

Supportworks

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{Yes}}

| {{unk}}

| {{unk}}

SysAid

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{Yes}}, CAS

Team Foundation Server

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{Yes}}

| {{unk}}

| {{unk}}

Trac

| {{Yes}}

| {{Optional}}

| {{No}}

| {{Optional}}

| {{No}}

| {{Yes}}

| {{unk}}

| {{No}}

TrackerSuite.Net

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{No}}

| {{No}}

Tuleap

| {{Yes}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{No}}

| {{No}}

Twproject

| {{Yes}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{Yes}}

| {{unk}}

| {{Yes}}, Simple container auth.

Wrike

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{unk}}

| {{Yes}}

| {{unk}}

| {{unk}}

YouTrack

| {{Yes}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{unk}}

| {{Yes}}: JIRA account

Zammad

| {{Yes}}

| {{No}}

| {{No}}

| {{No}}

| {{Yes}}

| {{Yes}}

| {{Yes}}

| {{Yes}}: Twitter, Facebook, Google, Microsoft 365

class="sortbottom"

! System

! Form based

! Public key cryptography

! Two-factor

! OpenID

! OAuth

! LDAP

! Shibboleth

! Others

Containers

class="sortable sort-under wikitable" style="width: auto;"
System

! Docker Image

! Helm chart

Apache Bloodhound

| {{unk}}

| {{unk}}

Assembla Tickets

| {{unk}}

| {{unk}}

Axosoft

| {{unk}}

| {{unk}}

Bugzilla

| {{Yes}} (Not official) {{cite web|url=https://hub.docker.com/r/bugzilla/bugzilla-dev |title=Bugzilla Docker image }}

| {{Yes}}{{cite web|url=https://github.com/mojab/bugzilla-chart |title=Bugzilla Helm chart |website=GitHub |date=10 April 2020 }}

Debbugs

| {{unk}}

| {{unk}}

Faveo Helpdesk

| {{unk}}

| {{unk}}

FogBugz

| {{unk}}

| {{unk}}

Fossil

| {{unk}}

| {{unk}}

FusionForge

| {{unk}}

| {{unk}}

GLPI

| {{unk}}

| {{unk}}

GNATS

| {{unk}}

| {{unk}}

Helix ALM

| {{unk}}

| {{unk}}

HP Quality Center

| {{unk}}

| {{unk}}

Jira

| {{unk}}

| {{unk}}

MantisBT

| {{Yes}} (Not official) {{cite web|url=https://hub.docker.com/r/xlrl/mantisbt |title=MantisBT Docker image }}

| {{unk}}

Microsoft Dynamics CRM

| {{unk}}

| {{unk}}

org-mode

| {{unk}}

| {{unk}}

OTRS

| {{unk}}

| {{unk}}

Phabricator

| {{unk}}

| {{unk}}

Redmine

| {{Yes}} (Official) {{cite web|url=https://hub.docker.com/_/redmine |title=Redmine Official Docker Image }}

| {{Yes}} (Bitnami) {{cite web|url=https://bitnami.com/stack/redmine/helm |title=Bitnami redmine chart }}

Request Tracker

| {{unk}}

| {{unk}}

Roundup

| {{Yes}} (Official) {{cite web|url=https://hub.docker.com/r/rounduptracker/roundup |title=Roundup Tracker Docker Image }}

| {{unk}}

StarTeam

| {{unk}}

| {{unk}}

Supportworks

| {{unk}}

| {{unk}}

SysAid

| {{unk}}

| {{unk}}

Team Foundation Server

| {{unk}}

| {{unk}}

Trac

| {{unk}}

| {{unk}}

TrackerSuite.Net

| {{unk}}

| {{unk}}

Tuleap

| {{unk}}

| {{unk}}

Twproject

| {{unk}}

| {{unk}}

Wrike

| {{unk}}

| {{unk}}

YouTrack

| {{unk}}

| {{unk}}

Zammad

| {{Yes}}

| {{Yes}}

class="sortbottom"

! System

! Docker Image

! Helm chart

See also

Notes

{{Reflist|group="notes"}}

References

{{Reflist|30em}}

External links

{{Bug tracking systems}}

{{DEFAULTSORT:Comparison Of Issue Tracking Systems}}

*

Issue tracking systems