Conduent

On June 5, 2016, Xerox announced that it would be spinning off its Xerox Business Services division into a wholly separate corporation, for which the name was yet to be determined. The business scope of the new company was generally understood to be essentially identical to that of former business services company Affiliated Computer Services (ACS), which Xerox had acquired six years earlier in 2010.{{Cite web|last=Burke|first=Patrick|title=Burke: Xerox spinoff Conduent a likely takeover target|url=https://www.democratandchronicle.com/story/money/columnist/burke/2016/07/13/xerox-conduent-carl-icahn-takeover/87026628/|access-date=2020-10-05|website=Democrat and Chronicle|language=en-US|date=July 13, 2016}}{{Cite web|last=Farrell|first=Maureen|date=2016-01-29|title=Xerox and ACS: A Troubled Deal from the Start|url=https://blogs.wsj.com/moneybeat/2016/01/29/xerox-and-acs-a-troubled-deal-from-the-start/|access-date=2020-10-05|website=The Wall Street Journal|language=en-US|url-access=subscription|archive-url=https://web.archive.org/web/20160201004659/https://blogs.wsj.com/moneybeat/2016/01/29/xerox-and-acs-a-troubled-deal-from-the-start/|archive-date=February 1, 2016}}

On October 6, 2016, having previously announced its intent to separate into two separate companies, Xerox announced the identity of the new business services company as Conduent. It described the company's "coined name" as "inspired by the company's expertise in managing transactional relationships between their clients and their constituents".{{Cite web|title=Xerox Unveils Conduent's New Global Brand Identity|url=https://www.news.xerox.com/news/Xerox-unveils-global-brand-identity-for-Conduent|access-date=2020-10-05|website=Xerox Newsroom|language=en|date=October 6, 2016}}

On January 3, 2017, Conduent formally came into existence following its separation from Xerox.{{cite web |url=https://www.wsj.com/articles/xerox-stock-climbs-after-splitting-with-business-services-unit-1483461921 |title=Xerox Stock Climbs After Splitting With Business-Services Unit |first=Joshua |last=Jamerson |date=3 January 2017 |website=The Wall Street Journal |accessdate=4 January 2017 |url-access=subscription }} At the end of the first quarter of 2017, Carl Icahn owned 9.7% of the company.{{cite web |url=https://www.bloomberg.com/news/articles/2017-05-15/icahn-adds-new-stake-in-conduent-exits-nuance-allergan |title=Icahn Adds New Stake in Conduent, Exits Allergan and Nuance |first=Beth |last=Jinks |date=15 May 2017 |website=Bloomberg |accessdate=26 November 2017 |url-access=subscription|archive-url=https://web.archive.org/web/20170516061729/https://www.bloomberg.com/news/articles/2017-05-15/icahn-adds-new-stake-in-conduent-exits-nuance-allergan|archive-date=May 16, 2017}}

In February 2019, Conduent sold some of its customer care contracts to Skyview Capital, which created a new business called Continuum Global Solutions LLC.{{cite web |url=https://www.prnewswire.com/news-releases/conduent-completes-sale-of-portfolio-of-select-customer-care-contracts-to-skyview-capital-300788754.html |title=Conduent Completes Sale of Portfolio of Select Customer Care Contracts to Skyview Capital|access-date=6 March 2019|website=PR Newswire|date=February 4, 2019}}

In February 2020, Conduent announced the appointment of Clifford Skelton to become the Chief Executive Officer. Prior to the appointment, Skelton has been serving as Conduent's interim CEO for seven months. He will continue as a member of Conduent's Board of directors.{{Cite web|url=https://njbiz.com/conduent-makes-ceo-skelton-official/|title=Conduent makes CEO Skelton official|last=Lindner|first=Linda|date=2020-02-28|website=NJBIZ|language=en-US|access-date=2020-03-12}}

In May 2021, Conduent settled with the United States Department of Labor to resolve allegations of discrimination in hiring during 2013–2015 under the operation of the previous company, Xerox Commercial Solutions. Conduent agreed to pay $395,000 to 1,624 Black, Asian, Native Hawaiian, and Pacific Islander job applicants.{{Cite web|title=US Department of Labor reaches agreement with Conduent Inc. to resolve alleged hiring discrimination at Oklahoma facility |url=https://www.dol.gov/newsroom/releases/ofccp/ofccp20210514|access-date=2021-05-14|website=United States Department of Labor|date=May 14, 2021}}

On 15 May 2023, the Victorian state government announced it had signed a A$1.7 billion contract with Conduent that will see the company operating the state's Myki ticketing system system for the next 15 years, effective from 1 December 2023.{{cite news |last1=McMillan |first1=Ashleigh |last2=Ilanbey |first2=Sumeyya |last3=Hatch |first3=Patrick |title=Myki operator loses contract, new fare system on the way for commuters |url=https://www.theage.com.au/national/victoria/myki-operator-loses-contract-us-specialist-to-overhaul-ticket-system-20230515-p5d8h0.html |access-date=15 May 2023 |work=The Age |date=15 May 2023 |url-status=live |archive-date=15 May 2023 |archive-url=https://web.archive.org/web/20230515092146/https://www.theage.com.au/national/victoria/myki-operator-loses-contract-us-specialist-to-overhaul-ticket-system-20230515-p5d8h0.html }} Conduent would also be tasked with overhauling the state's existing ticketing system to enable Victorians to be able to use their phones, credit cards and smart watches to pay for public transport travel.{{cite news |last1=Kolovos |first1=Benita |title='We will now reach the 21st century': Victoria to overhaul Myki system with new ticket operator |url=https://www.theguardian.com/australia-news/2023/may/15/we-will-now-reach-the-21st-century-victoria-to-overhaul-myki-system-with-new-ticket-operator |access-date=31 May 2023 |work=The Guardian |date=15 May 2023}}

Conduent provides business services such as:

• medical billing,{{Cite web |date=August 9, 2021 |title=Medical Billing Outsourcing Market Size, Share, Status Analysis with Forecast to 2026 |url=http://www.sbwire.com/press-releases/medical-billing-outsourcing-market-value-predicted-to-hit-big-revenues-in-future-covance-kareo-claimcare-1344356.htm |website=SBWire}}
• patient support services,{{Cite journal |last=Basta |first=Nicholas |date=March 8, 2020 |title=2020 Patient Support / Hub Services Report |url=https://www.pharmaceuticalcommerce.com/view/2020-patient-support-hub-services-report |website=Pharmaceutical Commerce}}
• automatic fare collection systems,{{Cite web |last=Astolfi |first=Courtney |date=2019-08-22 |title=RTA smart fare cards on the way, finally, RTA says |url=https://www.cleveland.com/news/2019/08/rta-smart-fare-cards-on-the-way-finally-rta-says.html |access-date=2024-08-01 |website=cleveland.com |language=en}}
• electronic toll collection,{{Cite web |date=August 10, 2021 |title=Electronic Toll Collection Market Growing Massively: Expected to Reach USD 13.65 Billion by 2027 |url=https://manometcurrent.com/electronic-toll-collection-market-growing-massively-expected-to-reach-usd-13-65-billion-by-2027/ |website=The Manomet Current |access-date=11 August 2021 |archive-date=11 August 2021 |archive-url=https://web.archive.org/web/20210811044047/https://manometcurrent.com/electronic-toll-collection-market-growing-massively-expected-to-reach-usd-13-65-billion-by-2027/ |url-status=dead }}
• Medicaid screening,{{Cite web |last=Bernard |first=Katie |date=October 5, 2020 |title=Kansas replaces troubled Medicaid contractor notorious for backlogs, lost documents |url=https://www.kansascity.com/news/state/kansas/article246173300.html |website=The Kansas City Star}} and
• prepaid card processing for government benefits such as welfare, Social Security, and food stamps.{{Cite web |last=Vanian |first=Jonathan |date=January 3, 2017 |title=Conduent CEO Talks Splitting From Xerox and Competing with IBM and HPE |url=https://fortune.com/2017/01/03/xerox-spinoff-conduent-ashok-vemuri/ |url-access=subscription |archive-url=https://web.archive.org/web/20170104033049/https://fortune.com/2017/01/03/xerox-spinoff-conduent-ashok-vemuri/ |archive-date=January 4, 2017 |website=Fortune}}

• April 2021: Forbes ranked Conduent #486 in their annual list of America's Best Employers For Diversity.{{Cite web |last=Stoller |first=Kristin |date=April 20, 2021 |title=America's Best Employers For Diversity 2021 |url=https://www.forbes.com/best-employers-diversity/ |website=Forbes}}{{Cite web |date=May 14, 2021 |title=Forbes Recognizes Conduent as One of America's Best Employers for Diversity |url=https://www.news.conduent.com/news/forbes-recognizes-conduent-as-one-of-america-s-best-employers-for-diversity |website=Conduent}}
• January 2022: named to 2022 ‘GovTech 100’ List of Companies{{Cite web |last= |first= |date=2022-01-26 |title=Conduent Named to 2022 'GovTech 100' List of Companies |url=https://www.globenewswire.com/news-release/2022/01/26/2373600/0/en/Conduent-Named-to-2022-GovTech-100-List-of-Companies.html |access-date=2022-03-02 |website=GlobeNewswire News Room |language=en}}

{{reflist}}

• {{official website|conduent.com}}

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Category:Business process outsourcing companies of the United States

Category:Xerox spin-offs

Category:Business services companies established in 2017

Category:American companies established in 2017

Category:2017 establishments in New Jersey

Category:Companies listed on the New York Stock Exchange

Category:Companies based in Morris County, New Jersey

Category:Florham Park, New Jersey

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