CustomerXPs
{{Use dmy dates|date=January 2025}}
{{Use Indian English|date=September 2016}}
{{Infobox company
| name = CustomerXPs Software Pvt. Ltd.
| logo = CustomerXPs_logo_PNG.png
| industry = Software, Financial technology
| foundation = 2006
| location = Bangalore, Karnataka, India
| key_people = Rivi Varghese (Co-founder, CEO), Aditya Lal (Co-founder, CTO), Balaji Suryanarayana (Co-founder, COO), Sandhya V. (Co-founder, CFO){{cite news|url=https://economictimes.indiatimes.com/small-biz/startups/how-startups-like-redbus-india-homes-zovi-customerxps-gained-from-some-of-indias-best-known-mentors/articleshow/15625930.cms|title=How startups like RedBus, India Homes, Zovi & CustomerXPs gained from some of India's best-known mentorst|work=The Economic Times}}
| num_employees = 210
| homepage =
}}
CustomerXPs is a Bengaluru-based software product company providing financial crime risk management and customer experience management solutions{{buzzword inline|date=December 2021}} to banking institutions. Founded in 2006, the company sells its financial crime risk management software product under the brand name Clari5.{{Cite news|url=https://www.risk.net/awards/2460111/best-fraud-detection-product-clari5|title=Best fraud detection product: Clari5 – Risk.net|date=2016-07-04|work=Risk.net|access-date=2017-11-06|language=en}}{{Cite web|url=http://smartceo.co/breaking-the-silos/|title=Breaking the silos – SmartCEO|website=smartceo.co|language=en-US|access-date=2017-11-06}}{{Cite news|url=https://www.zawya.com/story/CustomerXPs_recognized_by_Chartis_as_an_Enterprise_Solution_player_in_the_2016_RiskTech_Quadrant_for_Enterprise_Fraud_Technology-ZAWYA20160607074621/|title=CustomerXPs recognized by Chartis as an Enterprise Solution player in the 2016 RiskTech Quadrant for Enterprise Fraud Technology|access-date=2017-11-06|language=en-US}}{{Cite news|url=http://www.livemint.com/Money/MdFn1uB9jQJtZE5jIZYOjO/A-beating-heart-for-faster-money-access.html|title=A beating heart for faster money access|last=Vishwanathan|first=Vivina|date=2016-06-14|work=livemint.com|access-date=2017-11-06}} CustomerXPs is identified as one of the top 100 global regtech companies.{{Cite web|url=https://www.moneycontrol.com/news/technology/indias-customerxps-idfy-among-the-top-100-global-regtech-companies-for-2020-4717621.html|title=India's CustomerXPs, IDfy among the Top 100 Global Regtech Companies for 2020|website=Moneycontrol|access-date=2020-03-21}}
History
CustomerXPs was founded in 2006 by Rivi Varghese, Aditya Lal, Balaji Suryanarayana and Sandhya V.{{cite news |title=India's CustomerXPs, IDfy Among The Top 100 Global Regtech Companies For 2020 |url=https://www.moneycontrol.com/news/technology/indias-customerxps-idfy-among-the-top-100-global-regtech-companies-for-2020-4717621.html |access-date=9 December 2021 |work=Moneycontrol |language=en}} The company launched Clari5 is launched in 2012{{cite news |title=CustomerXPs Earns Gartner's 2012 "Cool Vendor" in Marketing |url=https://www.clari5.com/customerxps-earns-gartners-2012-cool-vendor-in-marketing-2/ |access-date=9 December 2021 |work=Clari5 |date=10 May 2017}} and a year later received funding of $4 million from JAFCO Asia.{{cite news |title=CustomerXPs raises $4m from Jafco Asia in Series A funding |url=https://www.reuters.com/article/idINIndia-57709820110615 |access-date=9 December 2021 |agency=Reuters|date=15 June 2011 |language=en}} In 2014, CustomerXPs launched Clari5 sherlock to fight multichannel banking frauds with Big Data Analytics and was recognized as one of Gartner's top vendors for online banking fraud detection.{{cite web |title=ThreatMark Listed as a Representative Vendor in Gartner's Market Guide for Online Fraud Detection {{!}} ThreatMark |url=https://www.threatmark.com/representative-vendor-gartners-market-guide-online-fraud-detection/ |access-date=9 December 2021}}
In 2017, CustomerXPs had managed 200 million accounts at a single site, which is one of the largest real-time implementations.{{cite news |last1=Chawla |first1=Vishal |title=The Top Fraud Analytics Startups in India |url=https://analyticsindiamag.com/the-top-fraud-analytics-firms-in-india/ |access-date=9 December 2021 |work=Analytics India Magazine |date=11 September 2020}}
Funding
In 2008, Sharad Hegde, former Infosys chief technology officer, became an angel investor in CustomerXPs by investing about $1 million. In January 2011, CustomerXPs raised Series A funding of $4 million from investment firm JAFCO Asia.{{Cite news|url=http://economictimes.indiatimes.com/articleshow/9933619.cms|title=CustomerXPs a software with a human touch|date=2011-09-12|work=The Economic Times|access-date=2017-11-06}} CustomerXPs has also received funding from Microsoft Accelerator.{{Cite news|url=http://techcircle.vccircle.com/2016/12/07/microsoft-and-wipro-to-help-startups-grow-business/|title=Microsoft and Wipro to help startups grow business|date=2016-12-07|work=Techcircle.in – India startups, internet, mobile, e-commerce, software, online businesses, technology, venture capital, angel, seed funding|access-date=2017-11-06|language=en-US}}{{Cite news|url=http://www.thehindu.com/business/microsoft-eyes-late-stage-startups-in-india/article19566907.ece|title=Microsoft eyes late-stage startups in India|last=Abrar|first=Peerzada|date=2017-08-26|work=The Hindu|access-date=2017-11-06|language=en-IN|issn=0971-751X}}