Diagnostic Enterprise Method

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The Diagnostic Enterprise Method (DEM) is a framework of guiding principles for human resources management theory. It is described as being derived from Frederick Winslow Taylor's (1856–1915) principles. It outlines strategies and methodologies designed to enable organizations to restructure internal work processes, particularly in the integration of emerging technologies.{{Citation needed|date=April 2025|reason=Statements need references}}

Background

Taylor contributed to scientific management{{Harvnb|Drury|1918|pp=[https://archive.org/stream/cu31924002406647#page/n19/mode/2up/ 15–21, 292]}} through experiments such as measuring the time required to complete specific tasks. One of his objectives was to improve the allocation of workers within set time frames.{{Cite web |title=Taylorism {{!}} EBSCO Research Starters |url=https://www.ebsco.com/research-starters/business-and-management/taylorism |access-date=2025-06-09 |website=www.ebsco.com |language=en}}

Taylor later established four principles aimed at increasing workplace efficiency, which became a framework for further management theorizing. The principles are:

  • Analyzing how each worker performs their assigned task to devise improved methods.
  • Codifying new methods into written rules to serve as standards for work.
  • Selecting workers with the necessary abilities and training them to follow the standard rules.
  • Establishing shared goals between workers and implementing a pay system that recognizes individuals who exceed their assigned responsibilities.{{cite book |last1=Hernandez y Rodriguez |title=Introducción a la Administración |date=September 1994 |publisher=McGraw Hill |volume=1 |location=México |pages=67–70 |language=es |trans-title=Management Introduction}}

Derivatives of Taylor's method

= Systematic method =

Labor analysis builds upon Taylor's techniques, with a focus on developing a detailed job position. Proponents suggest that managers should identify and understand their workers' abilities to improve performance within the enterprise.{{cite book |last1=Mendez |first1=Juan Nieto |title=Las Artes de la Alta Dirección |trans-title=The art of High Management |volume=1 |date=March 1974 |publisher=McGraw Hill |location=México |language=es |pages=94–105}}

The short facts method starts with a case study, typically brief (e.g., four paragraphs), describing a simple problem. This case is then analyzed by a group of employees and managers within the organization, followed by a discussion to identify potential solutions.{{cite book |last1=Jones |first1=Gareth |title=Administración Contemporanea |publisher=McGraw Hill |year=2010 |volume=6 |location=México |pages=236–240 |language=es |trans-title=Contemporary Management |chapter=[Taking decisions learning, creativity, and entrepreneur spirit]}}

The strategic analysis method is grounded in systems thinking.{{cite web |author=Contreras J. |year=2010 |title=Estrategia Empresarial |trans-title=Enterprise Strategy |url=http://www.joseacontreras.net/admon/Administracion/Estrategia_Empresarial.html |access-date=October 15, 2010 |language=es}}{{Dead link|date=November 2010|bot=H3llBot}} In this method, managers first define desired outcomes for the enterprise and establish guiding principles. Subsequently, specific, measurable goals are created. Finally, managers develop a strategic plan based on the preceding steps.{{cite book |last1=Mondy |first1=Wayne |title=Management concepts, practices, and skills |date=March 1991 |publisher=Allyn and Bacon |editor1-last=Peters |editor1-first=Jack |volume=5 |location=Massachusetts |pages=134–195 |trans-title=Administracion conceptos, practicas y habilidades |chapter=[The Planning Process]}}

= Harvard method =

The Harvard method was developed by the Harvard Business School and is used in its Management Business Academy course. Enterprises create case studies using internal company information, aiming for clarity which allows an employee to understand the problems presented.{{cite web |url=http://www.hbs.edu/mba/academics/casemethod.html |title=The HBS Case in Action |author=Eagan L. |year=1997 |access-date=October 15, 2010}}

The MIT method is influenced by the Harvard method but is adapted for engineers.{{Citation needed|reason=Needs a reference to the MIT method and how it was influenced|date=June 2025}} Participants are required to prepare an analysis and potential solution before a session to compare with the group's findings. At the end of the session, the instructor may share a "nearest correct solution" and the intended solution. Participants are encouraged to conduct individual research on the case study after the group session.

References

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Sources

  • {{cite journal |last1=Drury |first1=Horace Bookwalter |author-link1=Horace Bookwalter Drury |date=1918 |title=Scientific Management; A History and Criticism |url=https://archive.org/details/cu31924002406647/page/n103/mode/2up?view=theater&q=%22one+hundred+patents%22 |type=this is a re-print of Drury's 1915 PhD dissertation at Columbia |journal=Studies in History, Economics and Public Law |publisher=Edited by the Faculty of Political Science of Columbia University |volume=65 (1, whole no. 157) |page=100 |via=Internet Archive (Cornell University Library) {{free access}} }}

Category:Management