Digital identity in Australia#myGov

{{Main article|myID (Australia)}}

myID is a digital identity provider run by the Australian Government. myID allows users to verify their identity with government or non-government online services without having to provide their identity documents directly.

The process for logging into a website that supports myID is as follows:

1. The user selects "Continue with Digital Identity" and enters their email
2. The user enters the code generated by the myID mobile app
3. If the code is correct, the user will be successfully authenticated to the website

As of January 2025 myID supports logging into 76 different online services.{{Cite web |title=Online services |url=https://www.myid.gov.au/online-services}}

Digital iD by Australia Post is a smart phone based app that allows users to create and validate their ID against the Australian Government Document Verification Service (DVS) and then use it as a primary ID system online and in person.

Users can use their Passports, Driver's Licenses or Medicare Card to assert and confirm ID online. A photo is taken, and head movement is detected to ensure the holder is real and their face matches. Your passport can be scanned using the phone's near-field communication (NFC) reader and used to assert biometrics.{{cite web |title=Digital iD™ - ID on Your Phone |url=https://www.digitalid.com/personal |access-date=4 October 2019 |website=www.digitalid.com |language=en}} The user's image with dynamic security features, and an updating QR code are then displayed to people to verify the ID. The date of birth and full name are displayed on the app. Australia Post claims it is acceptable for use to validate the holder's identity. It can be used instead of KeyPass for holders 18 years and older.

The Digital iD website states that it is used by over 50 government and private organisations across a variety of industries and sectors. Launched in 2016, questions were raised as to longevity of the offering after the founder quit,{{cite web |date=12 September 2018 |title=Digital iD founder quits AusPost |url=https://www.innovationaus.com/digital-id-founder-quits-auspost/ |access-date=19 January 2021 |website=InnovationsAus.com}} however, continued investment from Australia Post has seen Digital iD become the first industry provider accredited under the federal government’s Trusted Digital Identity Framework (TDIF).{{cite web |title=Australia Post secures TDIF accreditation |url=https://www.govtechreview.com.au/content/gov-digital/news/australia-post-secures-tdif-accreditation-920939629 |access-date=24 July 2019 |language=en}} Usage of Digital iD is growing, and Keypass in Digital iD is now accepted as proof of age to enter participating licensed venues and to purchase alcohol in Vic, Tas, Qld, ACT and NT (excluding takeaway alcohol in NT).

{{Confusion|text=the Indian MyGov.in or the Scottish mygov.scot}}

myGov is a single sign-on service provided by the Australian Government that allows users to link together accounts with other government departments under the one account. It is primarily used for federal government services, however as of January 2025 some state government services have joined the service.

In order for a myGov account to be used with participating services the user must verify their identity using myID.{{Cite web |title=Digital ID |url=https://my.gov.au/en/about/help/digital-id |access-date=2025-01-02 |website=myGov |language=en}}

Some services supported by myGov include:

• Centrelink
• Medicare
• Australian Taxation Office
• Child Support
• Victorian Housing Register
• My Health Record
• National Disability Insurance Scheme
• My Aged Care
• Department of Veterans Affairs
• Workforce Australia

myGov also integrates with Australia Post MyPost Digital Mailbox to facilitate secure electronic document delivery, as most government departments avoid the use of e-mail to directly deliver private documents.{{Cite web |last=Mandarin |first=The |date=2014-08-19 |title=Australia Post partners with myGov on digital mailbox trial |url=https://www.themandarin.com.au/1943-australia-post-partners-mygov-digital-mailbox-trial/ |access-date=2025-01-02 |website=The Mandarin |language=en-US}}

Some states and territories of Australia offer the ability for their residents to add a digital credential onto mobile phones for pre-existing licenses or identity cards. Digital credentials issued by state or territory governments are considered legal documents in Australia.{{Cite web |date=14 June 2019 |title=Digital driver licences now acceptable as ID |url=https://www.austrac.gov.au/digital-driver-licences-now-acceptable-id |url-status=live |access-date=30 December 2024 |website=AUSTRAC}}

A digital Medicare card is also offered by the federal government through both the myGov and the Express Plus Medicare app.

{{Cite web |title=How to get a digital card |url=https://www.servicesaustralia.gov.au/how-to-get-digital-medicare-card?context=21796}}

Identity and associated information can be verified a number of ways:

• The Australian Attorney-General's Department provides a Document Verification Service (DVS) that allows for validation of some licences.{{citation needed|date=October 2019}}
• The Australian Attorney-General's Department also provides a bio-metric face verification service{{cite web|url=https://www.ag.gov.au/RightsAndProtections/IdentitySecurity/Pages/Face-verification-service.aspx|title=Face Matching Services|website=Ag.gov.au|access-date=13 December 2017|archive-url=https://web.archive.org/web/20171201041952/https://www.ag.gov.au/RightsAndProtections/IdentitySecurity/Pages/Face-verification-service.aspx|archive-date=1 December 2017|url-status=dead}}
• Visas, identity, and right to work status can be checked online through the Department of Immigration and Border Protection's Visa Entitlement Verification Online (VEVO) service.{{cite web|url=http://www.border.gov.au/Busi/visas-and-migration/visa-entitlement-verification-online-(vevo)|title=Visa Entitlement Verification Online (VEVO)|website=Border.gov.au|access-date=13 December 2017}}
• Some States and territories allow for driver's licences, photo cards and certificates to be validated online e.g. NSW{{cite web|url=https://myrta.com/tpe/|title=Driver Licence Check|website=Roads & Traffic Authority|access-date=13 December 2017}} and Victoria.{{Cite web |url=http://www.bdm.vic.gov.au/transactions/about+the+online+identity+verification |title=About the online identity verification - Births, Deaths & Marriages Victoria |access-date=2017-03-26 |archive-url=https://web.archive.org/web/20170326135827/http://www.bdm.vic.gov.au/transactions/about+the+online+identity+verification |archive-date=2017-03-26 |url-status=dead }}
• Electoral enrollment can be verified electronically, and may help to verify an identity.{{Cite web |url=https://roll.elections.nsw.gov.au/NSWLookUp/ |title=NSW Electoral Verification Facility |access-date=2017-04-09 |archive-url=https://web.archive.org/web/20170409201917/https://roll.elections.nsw.gov.au/NSWLookUp/ |archive-date=2017-04-09 |url-status=dead }}
• Private companies offer aggregated online identity checking services e.g. Vix Verify{{cite web|url=http://www.vixverify.com|title=Home - VIX Verify|website=Vixverify.com|access-date=13 December 2017}} and Equifax{{cite web|url=https://www.equifax.com.au/business-enterprise/products/idmatrix|title=IDMatrix|date=22 May 2016|website=Equifax.com.au|access-date=13 December 2017}}
• In addition, certain aspects of individuals can be verified digitally – online, such as:
• Working With Children Check to ensure that an individual has cleared the necessary background checks to allow them to work with children. To apply for a check the applicant must physically attend an agency, however the employer can verify the check online, for the duration of employment.{{cite web|url=http://www.kidsguardian.nsw.gov.au/child-safe-organisations/working-with-children-check/about-the-check/child-related-employers/verifying-a-working-with-children-check-status|title=Verifying a Check - NSW Office of the Children's Guardian|website=Kidsguardian.nsw.gov.au|access-date=13 December 2017}}
• Australian Criminal Intelligence Commission ACIC allows organisations to provide National Police History Check certificates on ACIC's behalf. Some of these can be obtained online (such as Veritas), and later verified online.{{cite web|url=https://www.veritascheck.com.au/verify|title=Verify Police Check - Veritas Check|website=Veritascheck.com.au|access-date=13 December 2017}}
• Some institutions allow the online verification of education qualifications.{{cite web|url=https://www.griffith.edu.au/graduations/online-verification-of-qualifications|title=Online verification of qualifications|website=Griffith University|access-date=13 December 2017}}

• Identity documents of Australia

{{Reflist}}

• [https://my.gov.au myGov Australian Government login]
• [https://www.service.nsw.gov.au/ Service NSW Home page]
• [https://digitalmailbox.auspost.com.au/ MyPost Digital Mailbox - Australia Post]
• [http://www.dvs.gov.au DVS - Australian Government Document Verification Service]

{{Australian Identity Documents}}

Category:Identity documents of Australia

Category:E-government in Australia