DingTalk

{{short description|Instant messaging software}}

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| developer = Alibaba Group

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| operating system = iOS, Android, Mac OS, Windows, HarmonyOS NEXT, web, Linux{{Cite web|title=Linux上如何使用钉钉?| url=https://www.zhihu.com/question/413936190|access-date=2023-09-01|website=zhihu.com}}

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| language = Simplified Chinese, Traditional Chinese, English, Vietnamese, Japanese, Thai

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| genre = Instant messaging client

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| website = {{url|https://www.dingtalk.com}}

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DingTalk ({{lang-zh|c=钉钉|p=Dīngdīng}}) is an enterprise communication and collaboration platform developed by Alibaba Group. It was founded in 2014 and headquartered in Hangzhou.{{Cite web|title=DingTalk - research - EqualOcean|url=https://equalocean.com/company/dingtalk/research|access-date=2020-11-05|website=equalocean.com}} By 2018, it was one of the world's largest professional communication and management mobile apps in China with over 100 million users.{{Cite news|url=https://work.qz.com/1087614/alibaba-ding-ding-china-slack/|title=China's Orwellian version of Slack is tracking workers as they arrive at and leave the office|work=Quartz at Work|access-date=2018-06-06|language=en-US}} International market intentions were announced in 2018.{{Cite news|url=http://www.mobilityindia.com/enterprise-collaboration-app-dingtalk-introduces-english-version/|title=Enterprise Collaboration App DingTalk Introduces English Version - Mobility India|last=mobility|date=2018-01-16|work=Mobility India|access-date=2018-05-31|language=en-US}}

DingTalk provides iOS and Android apps as well as Mac and Windows clients. A version of the app for HarmonyOS was in development as of 2023.{{Cite web |last=Feed |first=TechNode |date=2023-11-24 |title=DingTalk starts work on a native app for HarmonyOS · TechNode |url=http://technode.com/2023/11/24/dingtalk-starts-work-on-a-native-app-for-harmonyos/ |access-date=2024-03-16 |website=TechNode |language=en-US}}

History

On January 16, 2015, DingTalk launched the testing version 1.1.0.

On May 26, 2015, V2.0 was released, adding Ding Mail, Smart OA and shared storage.{{Cite web|url=http://www.tmtpost.com/1490901.html|title=DingTalk: The Fight To Become The Gateway To A Trillion RMB Market|last=tmtpost|website=tmtpost.com|date=22 December 2015 |access-date=2018-05-31}}

On September 19, 2016, V3.0 was released, focusing on B2B communication and collaboration.{{Cite news|url=http://www.alizila.com/ding-talk-alibabas-messaging-app-aims-change-business/|title=Ding Talk, Alibaba's messaging app, aims to change business {{!}} Alizila.com|date=2016-09-20|work=Alizila.com|access-date=2018-05-31|language=en-US}}

On January 15, 2018, DingTalk launched the English version of its application in Malaysia, its first market outside of China (although it can be downloaded and used in other markets such as Bangladesh, US, etc.). At the same time, DingTalk noted that in November 2017 it had launched hardware devices such as the “smart receptionist” that enables employee check-in by fingerprint or facial recognition.{{Cite news|url=https://www.alizila.com/dingtalk-launches-malaysia-new-hardware-products/|title=DingTalk Launches English Version, New Hardware Products {{!}} Alizila.com|date=2018-01-15|work=Alizila.com|access-date=2018-07-26|language=en-US}}

During the COVID-19 pandemic in Wuhan, the app was the target of review bomb after it was used to send homework to quarantined school children.{{cite web | last=Cuthbertson | first=Anthony | title=Quarantined school children in China spammed a homework app with 1-star reviews | website=The Independent | date=2020-03-09 | url=https://www.independent.co.uk/life-style/gadgets-and-tech/news/coronavirus-quarantine-children-china-homework-app-dingtalk-a9387741.html | access-date=2020-03-10}}

On April 8, 2020, DingTalk Lite was released on various app stores across key Asian markets, including Japan, Indonesia, Malaysia, and other countries and regions. DingTalk Lite comes with necessary features such as messaging, file sharing, and video conferencing. It supports video-conferencing for over 300 people simultaneously and a live-broadcast function for more than 1000 participants. The app offers AI-enabled translation of messages in 14 languages including Chinese, Japanese, and English.{{Cite web |last=Li |first=Yupu |date=2020-04-08 |title=Alibaba's DingTalk Launches Lite Version as COVID-19 Sees More People Self Quarantine |url=https://pandaily.com/alibabas-dingtalk-launches-lite-version-as-covid-19-sees-more-people-self-quarantine/ |access-date=2022-09-20 |website=Pandaily |language=en-US}}

Features

  • All messaging types including text messages, voice messages, pictures, files, DingMails. The Unique Read/Unread Mode is to improve communication efficiency and messages can be delivered with DING, which can alert the recipients through phone call, SMS, and the app itself.{{Cite news|url=https://work.qz.com/1087614/alibaba-ding-ding-china-slack/|title=China's Orwellian version of Slack is tracking workers as they arrive at and leave the office|work=Quartz at Work|access-date=2018-05-31|language=en-US}}
  • All organizational contacts are unified into one online platform
  • Audio conference call support for up to 30 parties{{Cite news|url=https://technave.com/gadget/DingTalk-by-Alibaba-offers-enterprise-inter-company-collaboration-communication-and-management-online-for-free-11455.html|title=DingTalk by Alibaba offers enterprise inter-company collaboration, communication and management online for free {{!}} TechNave|date=2018-01-23|work=TechNave|access-date=2018-05-31}}
  • SmartWork OA for managing internal workflows such as employee leaves, travel applications, and reimbursement. Records can be summed up and exported. In the future, more 3rd party applications and functions will be integrated.{{Cite web|url=https://cio.economictimes.indiatimes.com/news/enterprise-services-and-applications/alibaba-backed-chat-app-dingtalk-enters-india-to-optimize-corporate-communication/62510385|title=Alibaba backed chat app DingTalk enters India to optimize corporate communication - ET CIO|last=www.ETCIO.com|website=ETCIO.com|language=en|access-date=2018-05-31}}
  • DingTalk is one of the first Chinese apps to have obtained the ISO/IEC 27001:2013 standard. Data is encrypted to SSL/TLS security standards.{{Cite web|url=http://www.computerworld.in/media-releases/enterprise-collaboration-app-dingtalk-launches-its-english-version|title=Enterprise collaboration app DingTalk launches its English version|website=computerworld.in/|language=en|access-date=2018-05-31}}
  • Smart hardware C1 and M2, "smart" applications{{Cite web|url=https://medium.com/dingtalk/why-did-alibaba-bring-dingtalk-to-ces-bcfe12159075|title=Why did Alibaba bring DingTalk to CES?|last=DingTalk|date=2018-01-08|website=DingTalk|access-date=2018-05-31}}

See also

References

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