Draft:Impel
{{AFC submission|d|v|u=LilyXChloe|ns=118|decliner=SafariScribe|declinets=20241109142424|reason2=corp|ts=20240927183015}}
{{Short description|Soft-as-a-service company}}
{{Draft topics|business-and-economics|engineering}}
{{AfC topic|product}}
{{Infobox company
| name = Impel
| type = Private
| key_people = Devin Daly and Michael Quigley
| industry = Software AI for the automotive industry
| foundation = 2011
| location = Syracuse, New York, United States https://www.syracuse.com/business/2023/02/how-2-cba-grads-founded-hot-syracuse-startup-that-just-landed-a-104m-investment.html
| homepage = https://impel.ai
| num_employees = 450
}}
Impel is a privately held software company providing software as a service and AI and technology to automotive, heavy truck, recreation, and heavy equipment dealers. The company also specializes in digital merchandising and AI-guided assistance to consumers throughout vehicle ownership.{{Cite web|url=https://www.aitimejournal.com/devin-daly-co-founder-and-ceo-at-impel-transforming-the-automotive-industry-revolutionizing-customer-lifecycle-management-with-ai-powered-innovation-from-inception-to-global-leadership/49677/|title=Devin Daly, Co-Founder and CEO at Impel - Transforming the Automotive Industry: Revolutionizing Customer Lifecycle Management with AI-Powered Innovation from Inception to Global Leadership|first=Martin|last=Russo|date=July 31, 2024|website=AI Time Journal - Artificial Intelligence, Automation, Work and Business}}The company was featured in a 2025 Financial Times article that highlighted its role in addressing the automotive industry’s growing software challenges. Impel's AI-driven solutions were noted for their ability to optimize automotive software systems, positioning the company as a key player in the evolving landscape of connected and autonomous vehicles. Impel is headquartered in Syracuse, New York{{Cite web|url=https://www.cbinsights.com/company/impel-1|title=Impel - Products, Competitors, Financials, Employees, Headquarters Locations|website=www.cbinsights.com}}https://regionalcouncils.ny.gov/cfa/project/397786 and has international offices in London, Tbilisi, Toronto, and Brighton, Australia.{{Cite web|url=https://forbes.ge/en/spincar-acquires-pulsar-ai-the-industry-s-most-advanced-conversational-artificial-intelligence-platform/|title=SpinCar Acquires Pulsar AI, the Industry's Most Advanced Conversational Artificial Intelligence Platform • Forbes Georgia|first=Forbes|last=Georgia|date=May 11, 2021}}
History
Impel was founded in 2011 by Mike Quigley and Devin Daly under the original name, SwipetoSpin.{{Cite web|url=https://automotivedealer.com.au/what-drives-spincars-devin-daly/|title=WHAT DRIVES SPINCAR'S DEVIN DALY?=|date=December 12, 2018}}https://www.thetechgarden.com/news/how-two-cba-grads-founded-hot-syracuse-startup-that-just-landed-a-104m-investment In 2014, the company received funding from Stonehenge Growth Equity Partners https://www.wsj.com/articles/DJFVW00120140923ea9nqkeqg and rebranded from SwipetoSpin to SpinCar, focusing exclusively on developing 360-degree imaging solutions for the automotive retail industry.
The company received its next round of funding from Wavecrest Growth Partners in 2018.{{Cite web|url=https://topmarkpartners.com/spincar-receives-22-million-growth-equity-investment/|title=SpinCar Receives $22 Million Growth Equity Investment|date=October 4, 2018|website=Topmark Partners}}
In May of 2021, the company acquired Pulsar AI, an automotive conversational AI platform.{{Cite web|url=https://www.cbtnews.com/breaking-spincar-announces-acquisition-of-pulsar-ai-a-leading-conversational-ai-platform/|title=Breaking: SpinCar announces acquisition of Pulsar AI, a leading conversational AI platform|date=May 11, 2021}} Following the acquisition, the company rebranded to Impel in March 2022.{{Cite web|url=https://www.autonews.com/nada/spincar-renamed-impel-offers-2nd-chance-fi-tool|title=SpinCar renamed Impel, offers 2nd chance F&I tool | Automotive News}} In November 2022, Impel AI acquired Carlabs.ai, a U.S.-based provider of conversational AI products for the automotive service industry.{{Cite web|url=https://www.autoremarketing.com/ar/technology/year-ma-continues-impel-acquiring-carlabs/|title=The year of M&A continues with Impel acquiring CarLabs}}
Impel raised additional funding in 2023 from Silversmith Capital Partnershttps://www.wsj.com/articles/silversmith-leads-104-million-investment-in-software-startup-impel-11673646671 and went on to acquire Outsell,{{Cite web|url=https://www.cbtnews.com/impel-acquires-outsell-to-create-groundbreaking-ai-sales-marketing-platform/|title=Impel acquires Outsell to create groundbreaking AI sales/marketing platform|date=July 9, 2024}} an automotive Customer Engagement Platform, in 2024.{{Cite web|url=https://www.autonews.com/retail/impel-acquires-car-dealer-marketing-technology-company-outsell|title=Impel acquires car dealer marketing technology company Outsell | Automotive News}}https://www.aol.com/ai-firm-bets-big-twin-145500890.html
Recognitions
- August 2024: Stevie Award for Technology Excellence{{Cite web|url=https://stevies-tech.secure-platform.com/site/page/the-awards/2024-stevie-winners|title=Stevie Awards for Technology Excellence - 2024 Stevie Winners|website=stevies-tech.secure-platform.com}}
- July 2024: AI Breakthrough Award for Best Image Processing Solution{{Cite web|url=https://aibreakthroughawards.com/2024-winners/|title=2024 Winners}}
- July 2024: UK Motor Trader Award for IT Innovation of the Year{{Cite web|url=https://indies.motortrader.com/motortraderindependentdealerawards2024/en/page/2024-winners|title=Motor Trader Independent Dealer Awards 2024 - 2024 Winners|website=indies.motortrader.com}}
- June 2024: Co-founder, Devin Daly was named one of EY’s New York Entrepreneurs of the Year{{cite web |last=Kasper |first=Victoria |date=2024 |title=EY announces winners for The entrepreneur of the year® 2024 new york award |url=https://www.ey.com/en_us/newsroom/2024/06/ey-announces-winners-for-the-entrepreneur-of-the-year-2024-new-york-award |website=EY |access-date=30 September 2024}}
- 2019: Spincar Named 118th Fastest Growing Company in North America on Deloitte Technology Fast 500{{Cite web|url=https://digitaldealer.com/press-releases/spincar-ranked-118th-fastest-growing-company-north-america-deloittes-2019-technology-fast-500/|title=SpinCar Ranked 118th Fastest Growing Company in North America on Deloitte's 2019 Technology Fast 500™|date=November 8, 2019}}
References
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