Draft:Mint Service Desk

Mint Service Desk supports:

• Incident and Problem Management for efficient issue tracking and resolution.
• Asset Management to monitor hardware and software status, locations, and user activities.
• Service Level Agreement (SLA) Management for defining and monitoring timely service delivery.
• Self-Service Portal allowing end-users to submit tickets and access knowledge bases independently.
• Customization and Scalability with customizable workflows, forms, and fields.
• Integration Capabilities with third-party platforms like Microsoft Azure, Exchange, and Lansweeper{{cite web|title=Lansweeper Integration|url=https://www.lansweeper.com/product/integrations/service-desk/mint-service-desk/|website=Lansweeper|access-date=2024-04-14}}, baramundi{{cite web|title=Integrations|url=https://www.servicedeskshow.com/it-service-management-directory/mint-service-desk-expands-partnership-network-with-baramundi/|website=SITS|access-date=2024-04-14}}

Mint Service Desk provides tiered subscription models, starting from a Lite plan at $8 per user per month, alongside free trials.{{cite web|title=Cloud launch|url=https://www.servicedeskshow.com/event-press/blog/mint-service-desk-launches-new-cloud-version-available-on-aws|website=SITS|access-date=2025-04-15}}{{cite web|title=Mint Service Desk Pricing|url=https://www.capterra.com/p/187044/Mint-Service-Desk/|website=Capterra|access-date=2025-04-14}}

Mint Service Desk has generally positive user reviews, with users highlighting its ease of use, flexibility, and comprehensive features. On software review platform Capterra, it has an average rating of 4.7 out of 5.{{cite web|title=Mint Service Desk Reviews|url=https://www.capterra.com/p/187044/Mint-Service-Desk/|website=Capterra|access-date=2024-04-14}}

It was also mentioned by Computerworld as one of best free service desk platforms.{{cite web|title=Best free service desk|url=https://www.computerworld.com/article/1712416/6-free-it-help-desk-ticketing-systems.html/|website=Computerworld|access-date=2024-04-15}}

Mint Service Desk was developed by OPGK Rzeszów S.A., an IT services and consulting firm located in Rzeszów, Poland.{{cite web|title=Mint Service Desk LinkedIn|url=https://www.linkedin.com/company/mint-service-desk/|website=LinkedIn|access-date=2024-04-14}}

{{reflist}}

• [https://www.mintsd.com Official website]
• [https://docs.mintsd.com/ Documentation]
• [https://www.linkedin.com/company/mint-service-desk/ LinkedIn Profile]
• [https://www.capterra.com/p/187044/Mint-Service-Desk/ Capterra Profile]
• [https://www.softwareadvice.com/contact-center/mint-service-desk-profile/ Software Advice Profile]
• [https://www.computerworld.com/article/1712416/6-free-it-help-desk-ticketing-systems.html/ Computerworld]
• [https://www.lansweeper.com/blog/partners-and-integrations/mint-service-desk-integration-for-robust-itsm-capabilities/ Lansweeper integration]

{{Draft categories|

:Category:Information technology management

:Category:Customer service software

:Category:Software companies of Poland}}