Draft:Weave Communications

{{AFC submission|d|corp|u=NoPlotArmor|ns=118|decliner=Chetsford|declinets=20250504024445|ts=20250502160045}}

{{Short description|Publicly traded customer relationship management software for healthcare}}

{{Draft topics|internet-culture|software|business-and-economics|technology}}

{{AfC topic|product}}

{{Connected contributor|User1=NoPlotArmor|U1-declared=yes}}

{{Infobox company

| name = Weave Communications, Inc.

| logo = File:Weave Logo (2021).svg

| logo_size =

| type = Public

| traded_as = {{NYSE|WEAV}}

| industry = Healthcare IT, Customer relationship management

| founded = {{start date and age|2011|11}}

| founder = Brandon Rodman

| hq_location = Lehi, Utah, United States

| area_served = United States, Canada

| key_people = Brett White (CEO)

| products = Communication software, payment processing, digital intake forms, practice management tools

| revenue = {{US$|204.3 million|link=yes}} (2024)

| net_income = {{US$|-28.3 million|link=yes}} (2024)

| assets = {{US$|193.6 million|link=yes}} (2024)

| equity = {{US$|104.1 million|link=yes}} (2024)

| num_employees = 854 (2024)

| website = {{url|https://www.getweave.com/}}

}}

Weave Communications, Inc. is an American software company based in Lehi, Utah, that develops customer relationship management (CRM) and communication software for small and medium-sized healthcare practices. The company’s platform integrates VoIP phone systems, two-way texting, patient engagement tools, digital forms, insurance verification, and payment processing. Weave is publicly traded on the New York Stock Exchange under the symbol "WEAV."

History

  • Weave launched in 2011 with an initial integration to Dentrix dental practice management software.
  • In October 2019, Weave raised a $70 million Series D funding round at a private valuation of $970 million, led by Tiger Global Management.
  • In December 2019, Weave announced plans to expand its Utah operations, projecting the creation of nearly 1,000 jobs over the next decade.
  • In December 2020, Roy Banks was appointed chief executive officer (CEO), succeeding founder Brandon Rodman.
  • Weave held its IPO on October 18, 2021, and began trading on the NYSE.
  • Brett White, previously the company's chief operating officer (COO), became CEO in October 2022.
  • In October 2024, Weave launched Call Intelligence, a generative AI-powered platform designed to automate call categorization and generate insights from patient communication data.

Products and services

Weave offers a cloud-based software platform for small and medium-sized healthcare practices alongside other customer engagement and payment solution providers.. Its services include:

  • Voice over IP (VoIP) phone system for office communications
  • Two-way business texting
  • Appointment reminders and confirmations
  • Digital intake forms and insurance verification tools
  • Payment processing, including Text-to-Pay and mobile terminals
  • Practice management analytics and insights
  • Multi-location management solutions through Weave Enterprise
  • Call Intelligence, launched in 2024, utilizes generative AI to categorize calls and identify revenue opportunities

Recognition

  • In 2024, Inc. (magazine) named Weave one of its Best Workplaces, recognizing the company for its employee-centric culture and support for small business clients.
  • In 2025, G2 Crowd ranked Weave #4 on its list of Best Healthcare Software Products, with leadership designations in areas such as patient engagement and HIPAA-compliant messaging.

See also

References

{{cite web

|url=https://www.sec.gov/Archives/edgar/data/1609151/000160915125000022/weav-20241231.htm

|title=Weave 10-K Report for Fiscal Year Ending 2024

|website=SEC.gov

|access-date=2025-04-29

}}

{{cite web

|url=https://pulse2.com/weave-profile-brett-white-interview/

|title=Interview with Weave CEO Brett White

|work=Pulse 2.0

|date=2025-04-06

|access-date=2025-04-29

}}

{{cite web

|url=https://www.giiresearch.com/report/mx1587078-generative-ai-healthcare-market-assessment-by.html

|title=Generative AI in Healthcare Market Assessment

|work=GII Research

|date=2025-04-10

|access-date=2025-04-29

}}

{{cite web

|url=https://www.g2.com/best-software-companies/top-healthcare

|title=Best Healthcare Software Products 2025

|website=G2.com

|access-date=2025-04-29

}}

{{cite web

|url=https://www.iposcoop.com/ipo/weave-communications-inc/

|title=Weave Communications, Inc. IPO Profile

|website=IPOScoop.com

|access-date=2025-04-29

}}

{{cite news

|url=https://www.techbuzz.news/weave-listed-on-nyse-rings-opening-bell/

|title=Weave Listed on NYSE, Rings Opening Bell

|work=TechBuzz News

|author=Austin Craig

|date=2021-11-11

|access-date=2025-04-29

}}

{{cite news

|url=https://techcrunch.com/2019/10/27/utah-weave-series-d/

|title=Meet Utah's Next Unicorn

|work=TechCrunch

|author=Kate Clark

|date=2019-10-27

|access-date=2025-04-29

}}

{{cite news

|url=https://business.utah.gov/news/weave-communications-bringing-jobs-to-utah/

|title=Weave Communications to Bring Nearly 1,000 Jobs to Utah

|work=Utah Governor’s Office of Economic Opportunity

|author=Pete Codella

|date=2019-12-12

|access-date=2025-04-29

}}

{{cite web

|url=https://www.sec.gov/Archives/edgar/data/1609151/000162828021020169/weaves-1.htm

|title=Form S-1 - Weave Communications

|work=SEC.gov

|date=2021-11-01

|access-date=2025-04-29

}}

{{cite news

|url=https://www.utahbusiness.com/how-roy-banks-became-a-five-time-ceo/

|title=How Roy Banks Became a Five-Time CEO

|work=Utah Business

|date=2023-06-29

|access-date=2025-04-29

}}

{{cite news

|url=https://www.nasdaq.com/articles/weave-appoints-brett-white-as-new-ceo

|title=Weave Appoints Brett White as New CEO

|work=Nasdaq

|date=2022-10-04

|access-date=2025-04-29

}}

{{cite news

|url=https://www.deseret.com/utah/2021/11/12/22778460/utah-tech-startup-weave-black-ceo-went-public-heres-why-big-deal-representation-in-big-business

|title=This Utah tech startup, led by Black CEO, just went public

|work=Deseret News

|author=Art Raymond

|date=2021-11-12

|access-date=2025-04-29

}}

{{cite news

|url=https://cxscoop.com/latest-news/weave-launches-new-integrated-experiences-for-veterinary-clinics/

|title=Weave Launches New Integrated Experiences for Veterinary Clinics

|work=CX Scoop

|author=Angelina Maksimovic

|date=2023-04-21

|access-date=2025-04-29

}}

{{cite news

|url=https://www.healthcareittoday.com/2023/03/14/technology-of-digitized-patient-intake-forms/

|title=Technology of Digitized Patient Intake Forms

|work=Healthcare IT Today

|author=Andy Oram

|date=2023-03-14

|access-date=2025-04-29

}}

{{cite news

|url=https://newsroom.siliconslopes.com/news/weave-surpasses-1-billion-in-payments-processed/

|title=Weave Surpasses $1 Billion in Payments Processed

|work=Silicon Slopes

|author=Macy Reamer

|date=2022-02-17

|access-date=2025-04-29

}}

{{cite web

|url=https://seekingalpha.com/article/4606532-weave-communications-guides-to-lower-growth-in-2023

|title=Weave Communications Guides to Lower Growth in 2023

|work=Seeking Alpha

|author=Donovan Jones

|date=2023-05-22

|access-date=2025-04-29

}}

{{cite web

|url=https://www.inc.com/profile/weave

|title=Weave – Inc. Best Workplaces 2024

|website=Inc.com

|access-date=2025-05-02

}}