Fluentgrid

The company was originally founded by Gannamani Sesha Murali Krishna as Phoenix Cybertech India Pvt Ltd in 1998.{{cite news |title=Fluent Grid Limited |url=https://economictimes.indiatimes.com/fluent-grid-limited/articleshow/55347469.cms?from=mdr |publisher=The Economic Times |date=15 November 2016}} In 2001, the company was renamed as Phoenix IT Solutions Ltd. Furthermore, In December 2015, the name of the company was changed to Fluentgrid Limited.

The company helped the Greater Visakhapatnam Municipal Corporation to set up and launch a state-of-the-art centralized City Command Center in 2016.{{cite news |title=US envoy to India Kenneth Juster visits Greater Visakhapatnam Municipal Corporation command centre |url=https://www.newindianexpress.com/states/andhra-pradesh/2019/nov/16/us-envoy-to-india-kenneth-juster-visits-greater-visakhapatnam-municipal-corporation-command-centre-2062440.html |publisher=New Indian Express |date=16 November 2019}}

UPPCL CIS project implemented by the company became the finalist in DCD Global Awards 2018 under the Cloud Migration of the Year category.{{cite news |title=DCD Awards Asia Pacific 2018 winners announced |url=https://www.datacenterdynamics.com/event-news/dcdawards-asia-pacific-2018-winners-announced/ |publisher=DatacenterDynamics |date=12 September 2018}}

In October 2021, the state government of Odisha assigned the company as the system integrator for the newly launched OPTCL's New Electricity Consumer Billing System in Odisha.{{cite news |title=Odisha: Digital electricity billing system launched for better services |url=https://www.newindianexpress.com/states/odisha/2021/oct/03/odisha-digital-electricity-billing-system-launched-for-better-services-2367013.html |publisher=Indian Express |date=3 October 2021}}

The company is credited for conceptualising the Utility Operations Center (UOC) in India. One of its customer care and billing software was live for over 11 million consumers on a cloud pay-as-you-go model for multiple DISCOMs in Uttar Pradesh. It became a case study under the Ujwal DISCOM Assurance Yojana (UDAY program) of the Ministry of Power, presently serving over 23 million rural consumers on cloud. The AMI product suite of Fluentgrid powers smart metering rollouts in New Delhi Municipal Council and Kanpur Electricity Supply Company.{{cite news |title=Indian Innovation Going Global |url=https://epaper.timesgroup.com/Olive/ODN/TheEconomicTimes/shared/ShowArticle.aspx?doc=ETM%2F2020%2F09%2F30&entity=Ar01008&sk=F8855317&|publisher=The Economic Times |date=30 September 2020 |archive-url=https://web.archive.org/web/20221113220703/https://fluentgrid.com/wp-content/uploads/2021/09/Fluentgrid-_-Pan-_-India-Article.jpg |archive-date=November 13, 2022}}

In July 2020, during the COVID-19 pandemic, Fluentgrid developed two portals for the district administration of Visakhapatnam to cater to the testing area and handle the isolation area.{{cite news |last1=Bhattacharjee |first1=Sumit |title=Officials to adopt IT solutions to overcome glitches in testing |url=https://www.thehindu.com/news/cities/Visakhapatnam/officials-to-adopt-it-solutions-to-overcome-glitches-in-testing/article32192891.ece |work=The Hindu |date=25 July 2020}} It also deployed a COVID-19 emergency response centre for city and state governments.

Fluentgrid offers a diverse portfolio of software products and services for energy, water and gas utilities, smart cities, and urban infrastructure sectors. Its offerings cover customer engagement, grid modernization, enterprise digitalization, urban governance, and advanced analytics.

• [https://fluentgrid.com/fluentgrid-cis/ Fluentgrid CIS]: Customer Information System for managing customer data, billing, and service requests across electricity, water, and gas utilities.
  
• [https://fluentgrid.com/fluentgrid-crm/ Fluentgrid CRM]: Customer Relationship Management platform for improved customer engagement and service delivery.
  
• [https://fluentgrid.com/fluentgrid-insight/ Fluentgrid Insight]: Management Information System offering operational dashboards and analytics.
  
• [https://fluentgrid.com/fluentgrid-mwm/ Fluentgrid MWM]: Mobile Workforce Management for field operations and service delivery optimization.

• [https://fluentgrid.com/fluentgrid-uhes/ Fluentgrid UHES]: Unified Head End System supporting communication with multi-brand smart meters.
  
• [https://fluentgrid.com/fluentgrid-mdms/ Fluentgrid MDMS]: Meter Data Management System for collecting, processing, and analyzing smart metering data.
  
• [https://fluentgrid.com/fluentgrid-spm/ Fluentgrid SPM]: Smart Prepaid Metering solution for utilities offering prepaid services.
  
• [https://fluentgrid.com/fluentgrid-smoc/ Fluentgrid SMOC]: Smart Meter Operations Center for centralized smart meter operations.
  
• [https://fluentgrid.com/fluentgrid-oms/ Fluentgrid OMS]: Outage Management System for real-time outage detection and resolution.
  

• [https://fluentgrid.com/fluentgrid-coc/ Fluentgrid COC]: City Operations Center for integrating various smart city services into a centralized platform.
  
• [https://fluentgrid.com/fluentgrid-uoc/ Fluentgrid UOC]: Utility Operations Center for integrating utility operations to enable efficient decision-making.
  
• [https://fluentgrid.com/fluentgrid-urban-erp/ Fluentgrid Urban ERP]: E-governance and ERP system for municipal governance and citizen service delivery.
  
• [https://fluentgrid.com/fluentgrid-ioc/ Fluentgrid IOC]: Integrated Operations Center enabling real-time urban infrastructure monitoring.
  

• [https://fluentgrid.com/fluentgrid-eam/ Fluentgrid EAM]: Enterprise Asset Management for tracking and maintaining infrastructure assets.
  
• [https://fluentgrid.com/fluentgrid-gis/ Fluentgrid GIS]: Geographic Information System for spatial data management and analysis.
  
• [https://fluentgrid.com/fluentgrid-helpdesk/ Fluentgrid Helpdesk]: Support platform for issue tracking and resolution.
  
• [https://fluentgrid.com/fluentgrid-occ/ Fluentgrid OCC]: Omnichannel Contact Center facilitating customer support via multiple channels.
  
• [https://fluentgrid.com/fluentgrid-dms/ Fluentgrid DMS]: Document Management System for secure information handling.
  
• [https://fluentgrid.com/fluentgrid-idam/ Fluentgrid IdAM]: Identity and Access Management system for secure user authentication and access control.
  

• [https://fluentgrid.com/dataanalytics/ Data Analytics]: Tools for visualizing and interpreting utility and city operations data to drive decisions.
  
• [https://fluentgrid.com/artificial-intelligence/ Artificial Intelligence]: AI-driven solutions for predictive, diagnostic, and prescriptive analytics, including generative AI applications.
  

• [https://fluentgrid.com/technology-services/ Technology Services]: Custom software development, modernization, application management, and cloud migration using SMAC (Social, Mobile, Analytics, Cloud) technologies.
  
• [https://fluentgrid.com/managed-services/ Managed Services]: 24x7 remote monitoring, incident management, and analytics-backed operational support.
  

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Category:Software companies of India

Category:Technology companies of India

Category:Companies based in Visakhapatnam

Category:Indian companies established in 1998

Category:Software companies established in 1998

Category:1998 establishments in Andhra Pradesh

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Category:Organisations based in Visakhapatnam

Category:Organisations based in Andhra Pradesh

Category:Software companies

Category:Information technology companies of India