Ingram Micro#History

{{Infobox company

| name = Ingram Micro Holding Corporation

| logo = Ingram Micro logo new.svg

| logo_size = 250px

| image = Ingram Micro Irvine HQ.jpg

| image_caption = Ingram Micro's headquarters in Irvine, California

| type = Public

| traded_as = {{NYSE|INGM}}
{{NYSE was|IM}} (1996-2016)

| key_people = Alain Monié (Non-Executive chairman)
Paul Bay (CEO)
Mike Zilis (Executive VP & CFO)
Bill Ross (Executive VP – Global Operations & Engineering)
Sanjib Sahoo (Executive VP & president – Global Platform Group)

| industry = Information technology

| products = Lifecycle services, software, commerce & fulfillment services, technology services, cloud

| revenue = {{decrease}} US$ 48 billion (2023){{cite web |url=https://www.reuters.com/markets/deals/ingram-micro-makes-us-ipo-filing-public-2024-09-30/ |title=Platinum Equity's Ingram Micro makes US IPO filing public |website=www.reuters.com |date= 30 September 2024|access-date=24 October 2024}}{{cite web|title=Stock Price & Latest News|website=Reuters|date=2024-10-24|url=https://www.reuters.com/markets/companies/INGM.N/financials/balance-sheet-annual|access-date=2025-02-26}}

| net_income = {{decrease}} US$ 352 million (2023)

| assets = {{decrease}} US$ 18.42 billion (2023)

| equity = {{decrease}} US$ 3.50 billion (2023)

| num_employees = 24,000{{Cite web |url=https://www.ingrammicro.com/en-us/company/about-us |title=There's no limit to what we can do together}}

| subsid = APTEC

| foundation = {{start date and age|1979}}

| location = Irvine, California, U.S.

| homepage = {{URL|https://www.ingrammicro.com/}}

}}

Ingram Micro Holding Corporation is an American distributor of information technology products and services. The company is based in Irvine, California, U.S. and has operations around the world. Founded as Micro D, Inc in 1979 in California by Geza Czige and Lorraine Meccathe, the company, originally a traditional distributor focused on marketing, selling and shipping vendor products to resellers, is currently specializing on becoming a platform-based business that focuses on its digital experience platform.{{Cite web|url=https://www.cio.com/article/3618237/transforming-distribution-how-ingram-micro-is-becoming-a-platform-business.html|title=Transforming distribution: How Ingram Micro is becoming a platform business|website=CIO}}

History

=Early history=

Ingram Micro's origins trace back to the founding of distributor Micro D, Inc. in July 1979 by husband and wife team, Geza Czige and Lorraine Mecca, who were both teachers. The company started in Southern California and in its first year of business achieved approximately $3.5 million in sales.{{Cite web |url=https://corp.ingrammicro.com/About-Us/History/Company-Beginnings-Story.aspx |title=Company Beginnings Story |access-date=2018-05-18 |archive-url=https://web.archive.org/web/20190607203528/https://corp.ingrammicro.com/About-Us/History/Company-Beginnings-Story.aspx |archive-date=2019-06-07 |url-status=dead }}

Meanwhile, in 1982, entrepreneurs Ronald Schreiber, Irwin Schreiber, Gerald Lippes, and Paul Willax were busy founding Software Distribution Services in Buffalo, N.Y. Ingram Distribution Group, a unit of the privately held Ingram Industries, acquired Software Distribution Services in the spring of 1985 and renamed it Ingram Software. The operation was renamed Ingram Computer in February 1988.{{Cite web|url=https://www.businesswire.com/news/home/20190716005229/en/Ingram-Micro-Celebrates-40th-Birthday|title=Ingram Micro Celebrates 40th Birthday | Business Wire}}

After acquiring the remaining publicly traded shares of Micro D in 1989, Ingram Industries merged these two former competitors to create the microcomputer industry's first $1 billion computer products wholesale distribution company, renaming it Ingram Micro D.{{cite web|url=http://corp.ingrammicro.com/About-Us/History.aspx |title=Company Beginnings Story}}

In August 1993, Ingram Micro Belgium acquired Zaventem Electronic Dealer Distribution (Zedd) and much of its assets, including the right to distribute Hewlett-Packard products.{{Cite web|date=1993-08-03|title=Ingram Micro Buys Assets|url=https://www.latimes.com/archives/la-xpm-1993-08-03-fi-19676-story.html|access-date=2020-12-29|website=Los Angeles Times|language=en-US}}

In 1996, Ingram Micro became a publicly traded company on the New York Stock Exchange, with revenues exceeding $12 billion.

In July 2005, Ingram Micro purchased AVAD, LLC, a wholesale distributor for home automation and A/V gear.{{Cite web|url=http://www.bizjournals.com/losangeles/stories/2005/07/11/daily13.html|title=Ingram Micro buys AVAD assets|website=www.bizjournals.com|access-date=2017-02-23}} It sold this subsidiary in July 2016.{{Cite web|url=http://www.cepro.com/article/avad_acquired_by_private_equity_firm_former_klipsch_harman_execs_to_lead_th|title=AVAD Acquired by Private Equity Firm; Former Klipsch/Harman Execs to Lead the Co.|last=Jacobson|first=Julie|website=www.cepro.com|date=5 July 2016|access-date=2017-02-23}}

The Shared Services Center in Manila, Philippines, began operations in May 2009, followed by another in Sofia, Bulgaria, in 2012.{{Cite web|last=Buenviaje|first=Edge|title=Ingram Micro Continues To Grow With Manila Center|url=https://www.gizguide.com/2017/09/ingram-micro-new-manila-center.html|access-date=2021-01-29|website=GIZGUIDE {{!}} Your Gadget Coach}}{{Cite web|date=2019-05-27|title=Ingram Micro Marks a Milestone – 10 Years of Rocking|url=https://business.inquirer.net/271392/ingram-micro-marks-a-milestone-10-years-of-rocking|archive-url=|archive-date=|access-date=2021-01-29|website=INQUIRER.net|language=en}}{{Cite web|last=Agcaoili|first=Lawrence|title=US IT giant puts up new facility in Taguig|url=https://www.philstar.com/business/2017/09/10/1737753/us-it-giant-puts-new-facility-taguig|access-date=2021-01-29|website=Philstar.com}}

Ingram Micro built a presence in areas adjacent to its traditional distribution business, including enterprise computing, automatic identification and data capture (AIDC); point-of-sale (POS); managed, professional and warranty maintenance services; mobility; physical security; and consumer electronics.

=2010s=

In November 2010, Ingram Micro launched Cloud Marketplace, offering value-added resellers (VARs), Managed Service Providers (MSPs), software-as-a-service (SaaS), and cloud-based services.{{Cite web|url=https://www.crn.com/news/cloud/228200337/ingram-micro-launches-cloud-marketplace-services-network|title=Ingram Micro Launches Cloud Marketplace, Services Network | CRN|first=Scott|last=Campbell|website=www.crn.com}}{{cite web | title=Ingram Micro Cloud Launches for VARs and MSPs | website=Channel Futures | date=2010-11-08 | url=https://www.channelfutures.com/channel-sales-marketing/ingram-micro-cloud-launches-for-vars-and-msps | access-date=2025-03-04}}

File:TrustX Alliance logo.png

After 17 years, Ingram Micro's VentureTech Network was renamed as Trust X Alliance.{{Cite web|url=https://channeldailynews.com/blog/vtn-will-now-be-called-trust-x-alliance/45526|title=VTN will now be called Trust X Alliance | Channel Daily News Blog|date=November 18, 2015|website=channeldailynews.com}}

In 2014, Ingram Micro expanded into cloud computing, and software-, platform- and infrastructure-as-a-service.{{cite web|last=Spring|first=Tom|url=http://www.crn.com/news/cloud/300072375/ingram-micro-ups-cloud-ante-adds-partnerships-channel-enhancements-hosted-services.htm|publisher=CRN|access-date=28 April 2014|title=Ingram Micro Ups Cloud Ante: Adds Partnerships, Channel Enhancements, Hosted Services|date=8 April 2014}}

In June 2014, Ingram Micro changed their logo and introduced a new tagline: "Ingram Micro helps businesses realize the promise of technology".{{cite web|url=http://ocbj.com/news/2014/jun/23/new-logo-ingram-micro/ |title=New Logo for Ingram Micro |publisher=ocbj.com |date=2014-06-23 |access-date=2016-02-18}}

In December 2015, Ingram Micro acquired Odin Service Automation platform from Parallels{{cite web|url=http://www.prnewswire.com/news-releases/ingram-micro-completes-acquisition-of-odin-service-automation-platform-and-associated-technologies-solidifying-leadership-position-in-the-cloud-300195626.html |title=Ingram Micro Completes Acquisition of Odin Service Automation Platform and Associated Technologies, Solidifying Leadership Position in the Cloud |publisher=prnewswire.com | date=2015-12-21| access-date=2016-08-02}} for $163.9 million.{{cite web|url=https://www.sec.gov/Archives/edgar/data/1018003/000101800316000071/im201510k.htm |title=Ingram Micro Annual 10K report for the fiscal year ending Jan 2, 2016; Note 4 — Acquisitions, Goodwill and Intangible Assets |publisher=sec.gov | date=2016-02-25| access-date=2016-08-02}} In December 2017, Ingram Micro acquired Cloud Harmonics, expanding its cyber security capabilities.{{Cite news |url=https://ingrammicro.gcs-web.com/news-releases/news-release-details/ingram-micro-expands-cybersecurity-capabilities-acquisition |title=Ingram Micro Expands Cybersecurity Capabilities with Acquisition of Cloud Harmonics |access-date=2018-05-18 |archive-url=https://web.archive.org/web/20190607203516/https://ingrammicro.gcs-web.com/news-releases/news-release-details/ingram-micro-expands-cybersecurity-capabilities-acquisition |archive-date=2019-06-07 |url-status=dead }} In May 2018, Ingram Micro formed CloudBlue.{{Cite news |url=https://ingrammicro.gcs-web.com/news-releases/news-release-details/ingram-micro-announces-formation-cloudblue-new-cloud-platform |title=Ingram Micro Announces the Formation of CloudBlue, a New Cloud Platform Division |access-date=2018-05-18 |archive-url=https://web.archive.org/web/20190607203517/https://ingrammicro.gcs-web.com/news-releases/news-release-details/ingram-micro-announces-formation-cloudblue-new-cloud-platform |archive-date=2019-06-07 |url-status=dead }}

Ingram Micro acquired Comms-care, an IT support provider, in May 2016.{{Cite web |date= |title=Ingram Micro Enhances Capabilities in the U.K. to Provide High Value Network and Data Center Solutions with Acquisition of Comms-care Milton Keynes, U.K. |url=https://ingrammicro.gcs-web.com/news-releases/news-release-details/ingram-micro-enhances-capabilities-uk-provide-high-value-network }}

In February 2016, Ingram Micro agreed to a $6 billion acquisition by Tianjin Tianhai Investment, an HNA Group affiliate, becoming its subsidiary.{{cite web |url=https://usa.ingrammicro.com/Pages/IngramMicro-HNAGroup.aspx |date=February 17, 2016 |title=Ingram Micro Enters Into Agreement to be Acquired by Tianjin Tianhai to Become a Part of HNA Group |access-date=November 17, 2017 |archive-url=https://web.archive.org/web/20190607203520/https://usa.ingrammicro.com/Pages/IngramMicro-HNAGroup.aspx |archive-date=June 7, 2019 |url-status=dead }} It was reported at the time that Alain Monié, Ingram's chief executive, would remain in place. HNA Group director Tan Xiangdong was elected onto the 7-man board of directors of Ingram Micro.{{cite press release|url=http://www.sse.com.cn/disclosure/listedinfo/announcement/c/2016-12-12/600751_20161212_1.pdf|title=天津天海投资发展股份有限公司重大资产购买暨关联交易实施情况报告书|date=12 December 2016|publisher=GF Securities c/o Tianhai Investment|language=zh|via=Shanghai Stock Exchange|page=11}} The transaction reportedly made Ingram the biggest revenue generator for HNA Group. The strategic reason for the transaction was to better reach "business opportunities in emerging markets, which have higher growth rates and better profitability." HNA Group's logistics and its presence in China was intended to help Ingram's growth.{{cite web|url=https://www.nytimes.com/2016/02/19/business/dealbook/hna-ingram-micro-tianjin-tianhai.html |title=Ingram Micro Sold to Chinese Company for $6 Billion|work=The New York Times |date=2016-02-18 |access-date=2016-02-18}} The acquisition was completed in December 2016.{{cite web | url=http://www.businesswire.com/news/home/20161206005752/en/Ingram-Micro-HNA-Group-Announce-Completion-Acquisition | title=Ingram Micro and HNA Group Announce Completion of Acquisition | publisher=Business Wire | date=December 6, 2016 | access-date=November 17, 2017 | archive-url=https://web.archive.org/web/20190607203530/https://www.businesswire.com/news/home/20161206005752/en/Ingram-Micro-HNA-Group-Announce-Completion-Acquisition | archive-date=June 7, 2019 | url-status=dead }}

After 17 years, Ingram Micro's VentureTech Network was renamed as Trust X Alliance.

In October 2017, Ingram Micro partnered with DocuSign.{{Cite news|url=https://www.arnnet.com.au/article/628308/ingram-micro-talks-up-docusign-deal-australia/|title=Ingram Micro's DocuSign deal gets cloud treatment in Australia|work=ARN|access-date=2017-10-18|archive-url=https://web.archive.org/web/20190607203518/https://www.arnnet.com.au/article/628308/ingram-micro-talks-up-docusign-deal-australia/|archive-date=2019-06-07|url-status=dead}}

=2020s=

In December 2020, Platinum Equity announced its intent to acquire Ingram Micro from HNA Technology Co. in an all-cash transaction with an equity value of approximately US$7.2 billion.{{cite web |title=Platinum Equity To Acquire Ingram Micro For $7.2 Billion |url=https://www.prnewswire.com/news-releases/platinum-equity-to-acquire-ingram-micro-for-7-2-billion-301189450.html |website=PR Newswire |date=December 9, 2020}} The transaction completed in July 2021.{{cite web |title=Platinum Equity Completes Acquisition Of Ingram Micro For $7.2 Billion |url=https://www.prnewswire.com/news-releases/platinum-equity-completes-acquisition-of-ingram-micro-for-7-2-billion-301326899.html|website=PR Newswire |date=July 7, 2021}}

In June 2021, Sanjib Sahoo was named Executive Vice President and Chief Digital Officer of Ingram Micro.{{Cite web|url=https://www.forbes.com/sites/peterhigh/2021/07/26/sanjib-sahoo-joins-ingram-micro-as-chief-digital-officer/|title=Sanjib Sahoo Joins Ingram Micro As Chief Digital Officer|first=Peter|last=High|website=Forbes}}

File:Ingram Micro blue ribbon.jpg

In December 2021, CEVA Logistics, a subsidiary of CMA CGM, announced plans to buy Ingram Micro CLS; Ingram's Third Party Logistics arm.{{Cite web|url=https://www.cevalogistics.com/en/news-and-media/Newsroom/press-release/ceva-logistics-to-integrate-ingram-micro-cls|title = CEVA Logistics, a subsidiary of CMA CGM Group, to integrate Ingram Micro CLS to complete its eCommerce and omni-channel fulfilment offering | CEVA Logistics}}

Paul Bay was named Ingram Micro's CEO in January 2022.{{Cite web|url=https://www.channelfutures.com/people-on-the-move/ingram-micro-names-paul-bay-ceo-after-moni-departure|title=Ingram Micro Names Paul Bay CEO After Monié Departure|website=www.channelfutures.com}} Alain Monié stepped down as Ingram Micro's CEO after a decade.{{Cite web|url=https://www.cevalogistics.com/en/news-and-media/newsroom/breaking-news/ceva-completes-acquisition-of-ingram-micro-cls|title=CEVA Logistics, a subsidiary of CMA CGM Group, has completed the acquisition of Ingram Micro Commerce & Lifecycle Services | CEVA Logistics|website=www.cevalogistics.com}}

Xvantage platform, utilizing a real-time, global data mesh and several proprietary engines, was launched in 2022.{{Cite web |title=Ingram Micro Previews Future Xvantage Platform at Cloud Summit 2022 |url=https://ingrammicro.gcs-web.com/news-releases/news-release-details/ingram-micro-previews-future-xvantagetm-platform-cloud-summit}}

In April 2022, CEVA Logistics completed the acquisition of Ingram Micro's third-party logistics arm, Commerce & Lifecycle Services (CLS).{{cite web | title=CEVA Logistics has completed the acquisition of Ingram Micro Commerce & Lifecycle Services | website=DST - Daily Shipping Times | date=2022-04-04 | url=https://dst.news/news/ceva-logistics-has-completed-the-acquisition-of-ingram-micro-commerce-lifecycle-services/ | access-date=2025-03-04}}

File:Ingram Micro Global Cloud and Innovation Summit.jpg

In May 2022, Ingram Micro previewed its digital experience platform ecosystem known as Ingram Micro Xvantage. In September 2022, Ingram Micro introduced Ingram Micro Xvantage in two of its largest countries, the United States and Germany.{{Cite web |title=Ingram Micro Launches Xvantage in the US and Germany |url=https://ingrammicro.gcs-web.com/news-releases/news-release-details/ingram-micro-launches-xvantage-us-and-germany}}

At the 2023 Global Cloud and Innovation Summit in Las Vegas, Ingram Micro announced the integration of its Cloud Marketplace with the Xvantage platform.{{Cite web|url=https://www.youtube.com/watch?v=wq-jKvO3qAE|title=Ingram Micro Global Cloud and Innovation Summit 2023 | Explore Digital Transformation|date=April 3, 2023|via=YouTube}}{{Cite web|url=https://www.businesswire.com/news/home/20230126005403/en/Ingram-Micro-Announces-Inaugural-Global-Cloud-and-Innovation-Summit-May-15-17-in-Las-Vegas|title=Ingram Micro Announces Inaugural Global Cloud and Innovation Summit: May 15-17 in Las Vegas | Business Wire}}

In October 2023, Ingram Micro was named a 2023 ChannelPro SMB All-Star winner for its platform, Ingram Micro Xvantage.{{Cite web|url=https://www.businesswire.com/news/home/20231009507457/en/Ingram-Micro-Xvantage-Digital-Experience-Platform-Awarded-2023-ChannelPro-SMB-All-Star-Award|title=Ingram Micro Xvantage Digital Experience Platform Awarded 2023 ChannelPro SMB All-Star Award | Business Wire}}

Also in October 2023, Ingram Micro announced the launch of its Ingram Micro Xvantage mobile app. The app provides real-time transactional benefits, including live order status, tracking, renewals, and subscription billing.{{Cite web|url=https://www.crn.com/news/channel-news/partners-ingram-micro-xvantage-mobile-app-a-game-changer|title=Partners: Ingram Micro Xvantage Mobile App A 'Game Changer' | CRN|first=C. J.|last=Fairfield|website=www.crn.com}}

On January 10, 2024, Ingram Micro Xvantage was awarded the 2024 BIG Innovation Award for Internet and Technology.{{Cite web|url=https://www.bintelligence.com/posts/11-executives-47-companies-and-108-products-win-2024-big-innovation-award|title=11 Executives, 47 Companies and 108 Products Win 2024 BIG Innovation Award | News | Business Intelligence Group|website=www.bintelligence.com}}

File:INGM NYSE 24 Oct 2024.jpg

After launching in the UK in February 2024, Ingram Micro Xvantage was awarded the 2023 Technology Reseller Editor's Choice Award based on the three criteria of Design, Innovation and Functionality.{{Cite web|url=https://www.linkedin.com/posts/ingram-micro_xvantage-has-won-its-first-uk-award-after-activity-7040989147515301888-SNp6/|title=Ingram Micro on LinkedIn: Xvantage has won its first UK Award! After the launch of Xvantage on 23rd…|website=www.linkedin.com}} The Xvantage platform was also awarded the Stock in the Channel (Stockies) 2024 Specialty Award for Distributor Platform of the Year.{{Cite web|url=https://printinthechannel.co.uk/and-the-stockies-2024-awards-go-to/|title=And the Stockies 2024 Awards go to…. - Print in the Channel|first=Trish|last=Stevens|date=December 8, 2024}}

File:Ingram Micro auditorium.jpg

On October 15, 2024, Ingram Micro launched its second initial public offering, targeting $5.4 billion USD.{{Cite web|url=https://www.verdict.co.uk/ingram-micro-us-ipo/|title=Ingram Micro targets $5.4bn valuation in US IPO|date=October 16, 2024}} The company's stock began trading on the NYSE on October 24, 2024, with shares rising 15% on debut, valuing the company at $6 billion.{{cite web|last=Arasu Kannagi Basil|first=Echo Wang|title=Platinum Equity's Ingram Micro valued at $6 bln as shares jump 15% in NYSE debut|website=Reuters|date=2024-10-24|url=https://www.reuters.com/technology/ingram-micro-valued-6-billion-shares-jump-15-nyse-debut-2024-10-24/|access-date=2025-02-26}}

The Ingram Micro ONE flagship conference was hosted from November 6–8, 2024 in Oxon Hill, Maryland.{{Cite web|url=https://app.qwoted.com/opportunities/event-ingram-micro-one-2024|title=Ingram Micro ONE 2024 | Ingram Micro Inc. | 6 No... | Qwoted|website=app.qwoted.com}}

File:Ingram Micro Trust X Alliance 2025.jpg

In November 2024, Ingram Micro introduced its Ultra loyalty program, providing partners with enhanced incentives, data-driven insights, expert support, and application integration.{{Cite web|url=https://mspsuccess.com/2024/11/ingram-micro-announces-hyperscaler-marketplace-integration-and-ultra-loyalty-program/|title=Ingram Micro Announces Hyperscaler Marketplace Integration And Ultra Loyalty Program|first=Sarah|last=Jordan|date=November 8, 2024|website=MSP Success}}

In January 2025, Ingram Micro unified SMB Alliance and Trust X Alliance into a single global community, Trust X Alliance, creating a network of over 600 partners.{{Cite web|url=https://www.channelpronetwork.com/2024/11/11/major-announcements-at-ingram-micro-one-conference-promise-to-shake-up-the-industry/|title=Announcements at Ingram Micro ONE Promise to Shake Up How Partners Do Business|first=Jonathan|last=Browning|date=November 11, 2024|website=The ChannelPro Network}}

In January 2025, Sanjib Sahoo was named as President of Global Platform Group.{{Cite web|url=https://www.e-channelnews.com/ingram-micro-appoints-sanjib-sahoo-as-president-of-global-platform-group/|title=Ingram Micro Appoints Sanjib Sahoo as President of Global Platform Group|date=January 8, 2025}}

Notable employees

Former U.S. Congressman Chris Lee once worked at Ingram Micro.{{cite web|url=http://www.thebatavian.com/blogs/howard-owens/chris-lee-admits-mistake-led-firing-frorm-job-1989/2770 |title=Chris Lee admits to 'mistake' that led to firing frorm (sic) job in 1989 |publisher=thebatavian.com |date=2008-11-01 |access-date=2016-02-18}}

Bülent Ural, who currently works as a sales consultant for Ingram Micro's German branch, was a member of the German-Turkish musical group Sürpriz, which represented Germany in the Eurovision Song Contest in 1999.{{Cite web |url=https://de.ingrammicro.eu/losungen/it-security/kontaktperson |title=Ingram Micro DE Ansprechpartner |access-date=2017-02-17 |archive-date=2017-02-18 |archive-url=https://web.archive.org/web/20170218065800/https://de.ingrammicro.eu/losungen/it-security/kontaktperson |url-status=dead }}

Acquisitions

2004 – acquired Tech Pacific, an IT distributor, significantly increasing presence in the Asia-Pacific region
2012 – acquired mobility company BrightPoint, a mobile device lifecycle services company
2013 – acquired CloudBlue, an ITAD company
2015 – acquired DocData, a e-commerce fulfillment provider in Europe
2019 – acquired Abbakan, a French cybersecurity distributor
2020 – acquired Harmony PSA to further the CloudBlue platform
2021 – Ingram Micro acquired BRLink, a Brazilian MSP

Recognition

Selected awards for Ingram Micro include:[https://www.ingrammicro.com/en-us/company/about-us/awards-and-recognition Awards and recognition]. Ingram Micro.

2023 Technology Reseller Editor's Choice Award based on the three criteria of Design, Innovation and Functionality 
Two 2024 AWS Partner Awards{{Cite web|url=https://finance.yahoo.com/news/ingram-micro-awarded-two-2024-210500363.html|title=Ingram Micro Awarded Two 2024 AWS Partner Awards}}
2024 Business Intelligence Group: Big Innovation Award Winner (Xvantage)
Stockies Awards: Platform Distributor of the Year (UK)
Microsoft: Americas Distributor Partner of the Year (Americas)
Microsoft: Microsoft Surface EMEA Distributor of the Year (EMEA)