Kids Help Phone

{{short description|Canadian youth mental health support service}}

{{about|the Canadian service|the Australian service|Kids Helpline}}

{{Infobox organization

| image = File:Kids-Help-Phone-Logo.svg

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| formation = {{start date|1989|05|16}}

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| type = NGO

| status = Charitable organization

| purpose = Youth mental health support

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| leader_title = President & CEO

| leader_name = Katherine Hay

| leader_name4 = Susan Morris

| board_of_directors = Lynn Roger (Chair)

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| volunteers = 1,000+

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| name = Kids Help Phone

| logo_size = 200px

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| registration_id = 13000 5846 RR0001

| location = Canada

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| revenue = $20,729,995{{cite web |title=Financial Statement 2019 |url=https://kidshelpphone.ca/wp-content/uploads/Kids-Help-Phone-Financial-Statement-2019.pdf |website=Kids Help Phone |access-date=25 June 2020}}

| revenue_year = 2019

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| expenses = $20,423,655

| expenses_year = 2019

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| website = {{URL|https://kidshelpphone.ca}}

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Kids Help Phone ({{langx|fr|Jeunesse, J’écoute}}) is a Canadian charitable organization that provides online and telephone counselling and volunteer-led, text-based support in English and French to youth across Canada. Kids Help Phone also provides information on how to access community support services for youth.{{Cite web |title=About Kids Help Phone |url=https://kidshelpphone.ca/get-involved/about-us/about-kids-help-phone/ |access-date=2022-04-24 |website=Kids Help Phone |language=en-CA}}

Organization and activities

Kids Help Phone was launched in 1989{{Cite web |title=Get Insights |url=https://kidshelpphone.ca/get-insights/home/ |access-date=2022-04-24 |website=Kids Help Phone |language=en-CA}} and its website was launched in 1996.Daw, J., Cone, C. (2010). Breakthrough Nonprofit Branding: Seven Principles to Power Extraordinary Results. Germany: Wiley.

The organization expanded its mandate in 2002 from providing counselling to more types of support, including bullying and abuse.

Kids Help Phone provides free and confidential mental health support to Canadian youth.{{Cite journal |last1=Haner |first1=Dilys |last2=Pepler |first2=Debra |date=2017 |title=Adolescents show positive changes in distress and hope after single session, post-based, anonymous counselling at kids help phone |url=https://ideas.repec.org/a/eee/cysrev/v82y2017icp207-213.html |journal=Children and Youth Services Review |language=en |volume=82 |issue=C |pages=207–213|doi=10.1016/j.childyouth.2017.09.004 |url-access=subscription }} Services were originally telephone based with the more recent provision of text message and internet based text message support.Haner D, Pepler D. "Live Chat" Clients at Kids Help Phone: Individual Characteristics and Problem Topics. J Can Acad Child Adolesc Psychiatry. 2016;25(3):138-144. In 2016, Kids Help Line launched BroTalk website and internet based chat services to address the specific mental health needs of young men.{{Cite journal |last1=Mak |first1=Carolyn |last2=Pratt |first2=Megan |last3=Black |first3=Tara |last4=Simon |first4=Alisa |date=2015-03-20 |title=BRIEF REPORT: Kids Help Phone: Developing a New Go-To Online Mental Health Platform Designed for Young Men in Canada |url=https://www.ijcar-rirea.ca/index.php/ijcar-rirea/article/view/191 |journal=International Journal of Child and Adolescent Resilience |language=en |volume=3 |issue=1 |pages=143–147 |issn=2292-1761}}{{cite news |title=Kids Help Phone launches new 'BroTalk' service for teen boys |work=CTV News |url=http://www.ctvnews.ca/kids-help-phone-launches-new-brotalk-service-for-teen-boys-1.2600799 |access-date=October 8, 2015}}

In June 2022 the Canadian government announced a contribution agreement with Kids Help Phone to provide counselling services for young Afghan and Ukrainian refugees in the languages of Dari, Pashto, Ukrainian and Russian. The government indicated it will also provide contributions that will allow Kids Help Phone to hire interpreters in 100 languages by 2025. In 2019, Kids Help Phone began to offer outreach services in Arabic and Mandarin.{{Cite web |title=Government of Canada funds kids help phone to expand mental health services for Afghan and Ukrainian youth|url=https://www.canada.ca/en/immigration-refugees-citizenship/news/2022/06/government-of-canada-funds-kids-help-phone-to-expand-mental-health-services-for-afghan-and-ukrainian-youth.html|access-date=2023-01-24 |website=Canada.ca|language=en-CA}}

The organization's 2023 Feel Out Loud campaign to promote youth mental health was supported by an all-star supergroup recording of Serena Ryder's single "What I Wouldn't Do".Brent Furdyk, [https://etcanada.com/news/972900/feel-out-loud-alessia-cara-serena-ryder-more-canadian-artists-collaborate-on-new-single-promoting-youth-mental-health-initiative/ "Feel Out Loud: Alessia Cara, Serena Ryder & More Canadian Artists Collaborate On New Single Promoting Youth Mental Health Initiative"] {{Webarchive|url=https://web.archive.org/web/20230311042919/https://etcanada.com/news/972900/feel-out-loud-alessia-cara-serena-ryder-more-canadian-artists-collaborate-on-new-single-promoting-youth-mental-health-initiative/ |date=2023-03-11 }}. Entertainment Tonight Canada, March 2, 2023.