class="sortable wikitable" style="width: auto; text-align: center; font-size: smaller"
!Systems
!Company
!Price
!Deployment / Platform
!CRM Features
!Integration
!Initial Release Year |
Acumatica Cloud ERP
|Acumatica
|Included in base package
|SaaS: Public Cloud, Private Cloud
Platform: Amazon AWS
|
- Campaign, Target group, Lead
- Opportunity, Quote, Order
- Support cases, Self-service Portal
- Invoice
- Customer, Contact, Activity, Analytics
[{{Cite web|url=https://www.acumatica.com/cloud-erp-software/customer-management/|title=Customer Management|website=Acumatica|language=en-US}}]
|Salesforce, MS Outlook
|2008 |
Epicor ERP
|Epicor
|Separate price package
|SaaS: Public Cloud, Private Cloud
On-premises
Platform: MS Azure, MS SQL
|
- Lead, Opportunity, Quote, Order
- Invoice
- Customer, Contact, Interaction, Product Catalog
[{{Cite web|url=https://searcherp.techtarget.com/feature/Discover-the-best-cloud-ERP-software-for-your-company|title=Epicor ERP Sales|language=en-US}}]
|Salesforce
|2008 |
IFS ERP
|IFS
|Included in base package
|SaaS: Public Cloud
|
- Sales management including opportunities
- Configure-to-order, engineer-to-order
- Service management, customer projects
[{{Cite web|url=https://www.ifsworld.com/in/sitecore/media-library/assets/2015/04/23/20/09/erp-with-embedded-crm/|title=IFS ERP embedded CRM|website=IFS|language=en-US}}]
|Salesforce
|2006 |
IQMS
|IQMS
|Included in base package
|SaaS: Public Cloud
On-premises
|
- Campaign, Target group, Lead
- Opportunity, Quote, Order
- Customer Service Requests, Field Service
- Customer, Contact, Partner, Activity, Pricing, Tax, Product Catalog
[{{Cite web|url=https://www.iqms.com/products/crm.html|title=IQMS ERP CRM|language=en-US}}]
|MS Outlook
|1997 |
MS Dynamics 365 ERP with Dynamics CRM
|Microsoft
|Separate price package
|SaaS: Public Cloud, Private Cloud
On-premises
Platform: MS Azure
|
- Lead, Opportunity, Quote, Order
- Customer service and automation, Field service
- Customer, Contact, Partner, Activity, Pricing, Product Catalog, Analytics
[{{Cite web|title = Microsoft Dynamics 365|url=https://dynamics.microsoft.com/en-us/|website=Microsoft|language=en-US}}]
|MS Outlook, OData
|2016 |
Dynamics Navision
|Microsoft
|Separate price package
|On-premises
|
- Campaign, Target group, Lead
- Opportunity, To Dos
- Customer Service Requests, Field Service, Service Levels, Warranties
- Customer, Contact, Activity, Pricing, Tax, Analytics
[{{Cite web|title = Microsoft Dynamics Navision|url=https://dynamics-consultants.co.uk/solutions/microsoft-dynamics-nav/sales-and-marketing/|website=|language=en-US}}]
|ODBC
|1996 |
Netsuite CRM+
|Oracle
|Separate price package
|SaaS: Public Cloud
|
- Campaign, Target group, E-Mail Marketing, Lead
- Opportunity, Quote, Order, Delivery
- Customer support cases, knowledge base, Customer self-service,
- B2B E-commerce
- Customer, Contact, Partner, Activity, Pricing, Tax, Product Catalog, Analytics
[{{Cite web|title = Oracle Netsuite CRM+|url=http://www.netsuite.com/portal/assets/pdf/ds-netsuite-crm-plus.pdf|website=Oracle|language=en-US}}]
|SOAP Interfaces
|1987 |
SAP Business ByDesign
|SAP SE
|Included in base package
|SaaS: Public Cloud, Private Cloud
Platform: SAP HANA
|
- Campaign, Target group, E-Mail Marketing, Lead
- Opportunity, Quote, Order, Contract, Delivery
- Customer Projects, Service Request, Field Service, Return, In-house repair
- E-Commerce, Point-of-sales, Over-the-counter sales
- Invoice, Credit Memo, Customer Credit
- Customer, Contact, Partner, Activity, Pricing, Tax, Product Catalog, Analytics
[{{Cite web|title = SAP Business ByDesign CRM |url=https://blogs.sap.com/2017/08/28/overview-on-sap-business-bydesign-customer-engagement-aka-crm/|website=SAP|language=en-US}}]
|SOAP and OData Interfaces, Analytics, MS Outlook
|2007 |
SAP S/4HANA
|SAP SE
|Included in base package
|SaaS: Public Cloud, Private Cloud
On-premises
Platform: SAP HANA
|
- Inquiry, Quotation, Order, Delivery
- Field Service, Return, In-house repair
- Invoice, Credit Memo, Customer Credit
- Account, Contact, Activity, Pricing, Tax, Product Catalog.
[{{Cite web|title = SAP S/4HANA Customer Management 2.0 |url=https://help.sap.com/doc/dc7d5ac9812d4b16bba92b32f0780691/2.0/en-US/loiobe7a4eb4a1304a27abb67253ed4684c4.pdf|website=SAP|language=en-US}}]
|SOAP Interfaces, Analytics
|2015 |