Military OneSource
{{Short description|U.S. Department of Defense program}}
{{Use dmy dates|date=March 2024}}
{{more footnotes|date=November 2012}}
Image:Military OneSource, Your friend in need 120720-F-EP111-000.jpg
Military OneSource is a U.S. Department of Defense program that provides resources and support to active-duty, National Guard and Reserve service members and their families anywhere in the world. The program is available 24 hours a day, 7 days a week at no cost to users.
Services
Image:210407-D-XI929-1007 (51102812381).jpg
Military OneSource services include:
- A 24-hour call center staffed with master's-level consultants familiar with the military lifestyle. They answer questions and provide resources and referrals on everyday issues such as finding child care, dealing with stress, helping children deal with a parent's deployment, reunion and reintegration after combat duty, making a PCS move, creating a budget, caring for older relatives, making large-scale consumer purchases, and finding services in the local and military communities.
- Specialized consultations by phone in the areas of special-needs family members, personal finances, and education. Speciality consultants have focused training in their consultation areas.
- Face-to-face counseling sessions in the user's community designed to address short-term, non-medical needs. Examples include concerns related to parenting, relationships, stress, deployment, and reunion and reintegration after deployment. Counseling sessions are also available online or by phone
- The Military OneSource website provides information to service members and their families in multiple formats, including audios, articles, checklists, organizers, booklets, DVDs, podcasts, and webinars
- Access to the Military Spouse Career Advancement Accounts (MyCAA) program, which provides financial assistance to military spouses pursuing degrees, licenses, or certification leading to employment in portable career fields
- Personalized health coaching by phone
Military OneSource services supplement existing service-branch and installation resources. Language-interpretation services are available. Service members and their families can access the program at www.MilitaryOneSource.mil{{cite web |url=http://www.militaryonesource.mil |title=Military OneSource |publisher=Military OneSource |date= |accessdate=10 November 2015}} or by calling 1-800-342-9647. International dialing instructions are also listed on the website.
Administration
Military OneSource is administered as a commercial employee assistance program by ValueOptions under contract to the Department of Defense.{{cite web |title=Performance Work Statement (PWS), Military Community and Family Support Services, Military OneSource (MOS) Program |url=https://www.doi.gov/sites/doi.gov/files/migrated/ibc/vendors/upload/D12PS50899_new_SecC.pdf |accessdate=10 November 2015}} ValueOptions took over the contract from Ceridian in 2011.{{cite web |title=Military OneSource Frequently Asked Questions |url=http://www.valueoptions.com/providers/Network/Military_OneSource/MOS_FAQs.pdf |accessdate=10 November 2015}}
References
{{Reflist}}
External links
Image:Personal Finance and Education Resource Fair 2013 130301-M-SD704-010.jpg
- [http://www.militaryonesource.mil/ Military OneSource website]
- Press coverage:
- [https://www.usatoday.com/printedition/news/20080225/a_hotlineinside25.art.htm Usatoday.com]
- [https://www.af.mil/News/story/storyID/123008091/ Af.mil]
- [http://www.stripes.com/article.asp?section=104&article=33793 Stripes.com]
- [https://web.archive.org/web/20090308014708/http://www.kitsapsun.com/news/2009/jan/31/homefront-in-focus-tax-preparation-tips-for/ Kitsapsun.com]
{{DEFAULTSORT:Military Onesource}}
Category:United States Department of Defense