Minister for Customer Service and Digital Government

{{short description|Minister in the Government of New South Wales}}

{{Infobox Political post

| post = Minister for Customer Service and Digital Government

| insignia = Coat of Arms of New South Wales.svg

| department = Department of Customer Service

| incumbent = Jihad Dib

| image = Jihad Dib MP.png

| imagesize = 200px

| imagecaption =

| incumbentsince = 5 April 2023

| style = The Honourable

| appointer = Governor of New South Wales

| nominator = Premier of New South Wales

| inaugural = John Waddy {{small|(as Minister for Services)}}

| formation = 3 January 1975

}}

The Minister for Customer Service and Digital Government is a minister in the Government of New South Wales responsible for administering legislation and policy in relation to the state's revenues, consumer affairs regulations, innovation policy, property and housing administration, co-operative societies, and government records in New South Wales, Australia. The minister's responsibilities also include matters relating to government services and service delivery, and their improvement.{{cite web|title=Questions Without Notice: Special Minister of State Responsibilities (Mason-Cox, The Hon Matthew; Robertson, The Hon John)|url=http://www.parliament.nsw.gov.au/prod/parlment/hansart.nsf/V3Key/LC20090310014|publisher=Parliament of New South Wales|website=Legislative Council Hansard|date=10 March 2009}}{{refn|name=Ministries|{{NSW Parliamentary Record |part=6 |access-date=2020-12-28}}}}

The minister administers their portfolio through the Customer Service cluster, in particular the Department of Customer Service, Service NSW, the State Records Authority, NSW Registry of Births, Deaths and Marriages and a range of other government agencies.{{Gazette NSW |title=Administrative Arrangements (Administrative Changes—Public Service Agencies) Order 2019 [NSW] |issue=159 |page=7-8 |date=2 April 2019 |url=https://www.legislation.nsw.gov.au/regulations/2019-159.pdf |access-date=4 April 2019 |via= }}

Ultimately the ministers are responsible to the Parliament of New South Wales.

List of ministers

= Customer service and digital government =

The following individuals have served as Minister for Customer Service and Digital Government, or any precedent titles:

class="wikitable sortable" ! Ministerial title !! Minister{{hsp}}{{refn\|name=Ministries}} !! colspan="2" \| Party !! Ministry !! data-sort-type="date" \| Term start !! data-sort-type=date \| Term end !! Time in office !! class="unsortable" \| Notes
Minister for Services \| {{sortname\|John\|Waddy\|John Lloyd Waddy}} \| {{Australian party style\|Liberal NSW}} \| \| {{Australian politics/name\|Liberal NSW}} \| Lewis (1) (2) \| align=center \| 3 January 1975 \| align=center \| 23 January 1976 \| align=right \| {{ayd\|3 January 1975\|23 January 1976}}
colspan=9 \|
rowspan=4 \|Minister for Services \| {{sortname\|Ron\|Mulock}} \| rowspan=4 {{Australian party style\|Labor NSW}} \| \| rowspan=4 \| {{Australian politics/name\|Labor NSW}} \| rowspan=2 \| Wran (1) \| align=center \| 14 May 1976 \| align=center \| 10 February 1977 \| align=right \| {{ayd\|14 May 1976\|10 February 1977}} \|
{{sortname\|William\|Haigh}} \| align=center \| 10 February 1977 \| align=center \| 19 October 1978 \| align=right \| {{ayd\|10 February 1977\|19 October 1978}} \|
{{sortname\|Bill\|Crabtree}} \| Wran (2) (3) \| align=center \| 19 October 1978 \| align=center \| 2 October 1981 \| align=right \| {{ayd\|19 October 1978\|2 October 1981}} \|
{{sortname\|Peter\|Anderson\|dab=politician}} \| Wran (4) \| align=center \| 2 October 1981 \| align=center \| 26 May 1982 \| align=right \| {{ayd\|2 October 1981\|26 May 1982}} \|
colspan=9 \|
rowspan=3 \| Minister for Administrative Services \| {{sortname\|Matt\|Singleton}} \| rowspan=2 {{Australian party style\|Nationals NSW}} \| \| rowspan=2 \| {{Australian politics/name\|Nationals NSW}}{{ns\|6}} \| rowspan=2 \| Greiner (1) \| align=center \| 25 March 1988 \| align=center \| 24 January 1989 \| align=right\| {{ayd\|1988\|03\|25\|1989\|01\|24}} \|
{{sortname\|Robert\|Webster\|dab=politician}} \| align=center \| 24 January 1989 \| align=center \| 6 June 1991 \| align=right\| {{ayd\|1989\|01\|24\|1991\|06\|06}} \|
{{sortname\|Anne\|Cohen}} \| {{Australian party style\|Liberal NSW}} \| \| {{Australian politics/name\|Liberal NSW}} \| Greiner (2) Fahey (1) (2) (3) \| align=center \| 6 June 1991 \| align=center \| 4 April 1995 \| align=right\| {{ayd\|1991\|06\|06\|1995\|04\|04}} \|
rowspan="4" \| Minister for Public Works and Services \| {{sortname\|Michael\|Knight\|dab=Australian politician}} \| rowspan = "4" {{Australian party style\|Labor NSW}}\| \| rowspan="4" \| {{Australian politics/name\|Labor NSW}} \| rowspan="2" \| Carr (1) \| align=center \| {{dts\|1995\|4\|4\|format=dmy}} \| align=center \| {{dts\|1995\|12\|15\|format=dmy}} \| align=right \| {{ayd\|1995\|4\|4\|1995\|12\|15}}
{{sortname\|Carl\|Scully}} \| align=center \| {{dts\|1995\|12\|15\|format=dmy}} \| align=center \| {{dts\|1997\|12\|1\|format=dmy}} \| align=right \| {{ayd\|1995\|12\|15\|1997\|12\|1}}
{{sortname\|Ron\|Dyer}} \| Carr (2) \| align=center \| {{dts\|1997\|12\|1\|format=dmy}} \| align=center \| {{dts\|1999\|4\|8\|format=dmy}} \| align=right \| {{ayd\|1997\|12\|1\|1999\|4\|8}}
{{sortname\|Morris\|Iemma}} \| Carr (3) \| align=center \| {{dts\|1999\|4\|8\|format=dmy}} \| align=center \| {{dts\|2003\|4\|2\|format=dmy}} \| align=right \| {{ayd\|1999\|4\|8\|2003\|4\|2}}
colspan=9 \|
Minister for the State Plan{{hsp}}{{efn\|The State Plan was intended to provide better service delivery across the public sector in New South Wales.{{cite web \|title=PFO-326 the State Plan \|url=https://records-primo.hosted.exlibrisgroup.com/permalink/f/1ebnd1l/PORTFOLIO265 \|access-date=2022-04-27 \|publisher=NSW State Records & Archives}} {{CC-notice\|cc=by4}}}} \| {{sortname\|Linda\|Burney}} \| {{Australian party style\|Labor NSW}} \| \| {{Australian politics/name\|Labor NSW}} \| Keneally \| align=center \| 8 December 2009 \| align=center \| 28 March 2011 \| align=right \| {{ayd\|8 December 2009\|28 March 2011}} \| {{cite NSW Parliament\|name=The Hon. Linda Jean Burney (1957 - )\|id=19\|former=Yes\|access-date=2 April 2019}}
rowspan=3 \| Minister for Finance and Services \| {{sortname\|Greg\|Pearce\|dab=politician}} \| rowspan=8 {{Australian party style\|Liberal NSW}} \| \| rowspan=8 \| {{Australian politics/name\|Liberal NSW}} \| rowspan="2" \| O'Farrell \| align=center \| 3 April 2011 \| align=center \| 1 August 2013 \| align=right \| {{ayd\|3 April 2011\|1 August 2013}}
{{sortname\|Andrew\|Constance}} \| align=center \| 1 August 2013 \| align=center \| 23 April 2014 \| align=right \| {{ayd\|1 August 2013\|23 April 2014}}
rowspan="2" \| {{sortname\|Dominic\|Perrottet}} \|Baird (1) \| align=center \| 23 April 2014 \| align=center \| 2 April 2015 \| rowspan="2" align=right \| {{ayd\|23 April 2014\|30 January 2017}}
rowspan="2" \| Minister for Finance, Services and Property \|Baird (2) \| align=center \| 2 April 2015 \| align=center \| 30 January 2017
rowspan=4 \| {{sortname\|Victor\|Dominello}} \|Berejiklian (1) \| align=center \| 30 January 2017 \| align=center \| 23 February 2019 \| rowspan=4 align=right \| {{ayd\|30 January 2017\|28 March 2023}} \| {{cite news \|url=http://www.smh.com.au/nsw/anthony-roberts-brad-hazzard-take-key-roles-in-gladys-berejiklian-reshuffle-20170128-gu0m0b.html \|title=Anthony Roberts, Brad Hazzard take key roles in Gladys Berejiklian reshuffle \|work=The Sydney Morning Herald \|author=Robertson, James \|date=28 January 2017 \|access-date=29 January 2017}}{{cite news\|agency=AAP\|title=Refreshed NSW cabinet sworn in\|url=http://www.skynews.com.au/news/top-stories/2017/01/30/refreshed-nsw-cabinet-to-be-sworn-in.html\|accessdate=30 January 2017\|work=Sky News\|location=Australia\|date=30 January 2017}}
Minister for Customer Service \| rowspan="2" \| Berejiklian (2) Perrottet (1) \| align=center \| 2 April 2019 \| align=center \| 31 March 2021 \| {{Gazette NSW \|title=Government Notices \|issue=30 \|page=1088-1090 \|date=2 April 2019 \|url=https://gazette.legislation.nsw.gov.au/so/download.w3p?id=Gazette_2019_2019-30.pdf \|access-date=3 April 2019 \|via= }}
Minister for Customer Service and Digital \| align=center \| 31 March 2021 \| align=center \| {{end date\|2021\|12\|21\|df=y}} \|
rowspan=2\|Minister for Customer Service and Digital Government \|Perrottet (2) \| align=center \| {{start date\|2021\|12\|21\|df=y}} \| align=center \| {{end date\|2023\|03\|28\|df=y}} \| {{Gazette NSW \|title=Parliament, Ministerial, Courts and Police \|issue=662 \|date=21 December 2021 \|url=https://gazette.legislation.nsw.gov.au/so/download.w3p?id=Gazette_2021_2021-662.pdf}}
{{sortname\|Jihad\|Dib}} \| rowspan=8 {{Australian party style\|Labor NSW}} \| \| rowspan=8 \| {{Australian politics/name\|Labor NSW}} \| rowspan="2" \| Minns \| align=center \| 5 April 2023 \| align=center \| incumbent \| align=right \| {{ayd\|5 April 2023}}

class="wikitable sortable"

! Ministerial title !! Minister{{hsp}}{{refn|name=Ministries}} !! colspan="2" | Party !! Ministry !! data-sort-type="date" | Term start !! data-sort-type=date | Term end !! Time in office !! class="unsortable" | Notes

Minister for Services

| {{sortname|John|Waddy|John Lloyd Waddy}}

| {{Australian party style|Liberal NSW}} |

| {{Australian politics/name|Liberal NSW}}

| Lewis (1) (2)

| align=center | 3 January 1975

| align=center | 23 January 1976

| align=right | {{ayd|3 January 1975|23 January 1976}}

colspan=9 |

rowspan=4 |Minister for Services

| {{sortname|Ron|Mulock}}

| rowspan=4 {{Australian party style|Labor NSW}} |

| rowspan=4 | {{Australian politics/name|Labor NSW}}

| rowspan=2 | Wran (1)

| align=center | 14 May 1976

| align=center | 10 February 1977

| align=right | {{ayd|14 May 1976|10 February 1977}}

| align=center | 10 February 1977

| align=center | 19 October 1978

| align=right | {{ayd|10 February 1977|19 October 1978}}

| Wran (2) (3)

| align=center | 19 October 1978

| align=center | 2 October 1981

| align=right | {{ayd|19 October 1978|2 October 1981}}

| Wran (4)

| align=center | 2 October 1981

| align=center | 26 May 1982

| align=right | {{ayd|2 October 1981|26 May 1982}}

colspan=9 |

rowspan=3 | Minister for Administrative Services

| {{sortname|Matt|Singleton}}

| rowspan=2 {{Australian party style|Nationals NSW}} |

| rowspan=2 | {{Australian politics/name|Nationals NSW}}{{ns|6}}

| rowspan=2 | Greiner (1)

| align=center | 25 March 1988

| align=center | 24 January 1989

| align=right| {{ayd|1988|03|25|1989|01|24}}

| align=center | 24 January 1989

| align=center | 6 June 1991

| align=right| {{ayd|1989|01|24|1991|06|06}}

| {{Australian party style|Liberal NSW}} |

| {{Australian politics/name|Liberal NSW}}

| Greiner (2)
Fahey (1) (2) (3)

| align=center | 6 June 1991

| align=center | 4 April 1995

| align=right| {{ayd|1991|06|06|1995|04|04}}

rowspan="4" | Minister for Public Works and Services

| {{sortname|Michael|Knight|dab=Australian politician}}

| rowspan = "4" {{Australian party style|Labor NSW}}|

| rowspan="4" | {{Australian politics/name|Labor NSW}}

| rowspan="2" | Carr (1)

| align=center | {{dts|1995|4|4|format=dmy}}

| align=center | {{dts|1995|12|15|format=dmy}}

| align=right | {{ayd|1995|4|4|1995|12|15}}

| align=center | {{dts|1995|12|15|format=dmy}}

| align=center | {{dts|1997|12|1|format=dmy}}

| align=right | {{ayd|1995|12|15|1997|12|1}}

| Carr (2)

| align=center | {{dts|1997|12|1|format=dmy}}

| align=center | {{dts|1999|4|8|format=dmy}}

| align=right | {{ayd|1997|12|1|1999|4|8}}

| Carr (3)

| align=center | {{dts|1999|4|8|format=dmy}}

| align=center | {{dts|2003|4|2|format=dmy}}

| align=right | {{ayd|1999|4|8|2003|4|2}}

colspan=9 |

Minister for the State Plan{{hsp}}{{efn|The State Plan was intended to provide better service delivery across the public sector in New South Wales.{{cite web |title=PFO-326 the State Plan |url=https://records-primo.hosted.exlibrisgroup.com/permalink/f/1ebnd1l/PORTFOLIO265 |access-date=2022-04-27 |publisher=NSW State Records & Archives}} {{CC-notice|cc=by4}}}}

| {{sortname|Linda|Burney}}

| {{Australian party style|Labor NSW}} |

| {{Australian politics/name|Labor NSW}}

| Keneally

| align=center | 8 December 2009

| align=center | 28 March 2011

| align=right | {{ayd|8 December 2009|28 March 2011}}

| {{cite NSW Parliament|name=The Hon. Linda Jean Burney (1957 - )|id=19|former=Yes|access-date=2 April 2019}}

rowspan=3 | Minister for Finance and Services

| {{sortname|Greg|Pearce|dab=politician}}

| rowspan=8 {{Australian party style|Liberal NSW}} |

| rowspan=8 | {{Australian politics/name|Liberal NSW}}

| rowspan="2" | O'Farrell

| align=center | 3 April 2011

| align=center | 1 August 2013

| align=right | {{ayd|3 April 2011|1 August 2013}}

| align=center | 1 August 2013

| align=center | 23 April 2014

| align=right | {{ayd|1 August 2013|23 April 2014}}

rowspan="2" | {{sortname|Dominic|Perrottet}}

|Baird (1)

| align=center | 23 April 2014

| align=center | 2 April 2015

| rowspan="2" align=right | {{ayd|23 April 2014|30 January 2017}}

rowspan="2" | Minister for Finance, Services and Property

|Baird (2)

| align=center | 2 April 2015

| align=center | 30 January 2017

rowspan=4 | {{sortname|Victor|Dominello}}

|Berejiklian (1)

| align=center | 30 January 2017

| align=center | 23 February 2019

| rowspan=4 align=right | {{ayd|30 January 2017|28 March 2023}}

| {{cite news |url=http://www.smh.com.au/nsw/anthony-roberts-brad-hazzard-take-key-roles-in-gladys-berejiklian-reshuffle-20170128-gu0m0b.html |title=Anthony Roberts, Brad Hazzard take key roles in Gladys Berejiklian reshuffle |work=The Sydney Morning Herald |author=Robertson, James |date=28 January 2017 |access-date=29 January 2017}}{{cite news|agency=AAP|title=Refreshed NSW cabinet sworn in|url=http://www.skynews.com.au/news/top-stories/2017/01/30/refreshed-nsw-cabinet-to-be-sworn-in.html|accessdate=30 January 2017|work=Sky News|location=Australia|date=30 January 2017}}

Minister for Customer Service

| rowspan="2" | Berejiklian (2)
Perrottet (1)

| align=center | 2 April 2019

| align=center | 31 March 2021

| {{Gazette NSW |title=Government Notices |issue=30 |page=1088-1090 |date=2 April 2019 |url=https://gazette.legislation.nsw.gov.au/so/download.w3p?id=Gazette_2019_2019-30.pdf |access-date=3 April 2019 |via= }}

Minister for Customer Service and Digital

| align=center | 31 March 2021

| align=center | {{end date|2021|12|21|df=y}}

rowspan=2|Minister for Customer Service and Digital Government

|Perrottet (2)

| align=center | {{start date|2021|12|21|df=y}}

| align=center | {{end date|2023|03|28|df=y}}

| {{Gazette NSW |title=Parliament, Ministerial, Courts and Police |issue=662 |date=21 December 2021 |url=https://gazette.legislation.nsw.gov.au/so/download.w3p?id=Gazette_2021_2021-662.pdf}}

| rowspan=8 {{Australian party style|Labor NSW}} |

| rowspan=8 | {{Australian politics/name|Labor NSW}}

| rowspan="2" | Minns

| align=center | 5 April 2023

| align=center | incumbent

| align=right | {{ayd|5 April 2023}}