NJM Insurance Group
{{Short description|Property-casualty insurance company}}
{{Infobox company
| name = NJM Insurance Group
| logo = NJM Insurance Group logo.svg
| former_name = New Jersey Manufacturers Casualty Insurance Company
| type = Mutual
| num_locations = 3 offices (West Trenton, Hammonton, Parsippany)
| key_people = Mitchell A. Livingston President & Chief Executive Officer
Carol L. Voorhees Senior Vice President & Chief Information Officer
Kate Ro Senior Vice President & General Counsel
Chris Malone Senior Vice President & Chief Financial Officer
| industry = Insurance
| net_income_year = 2019
| assets_year = 2019
| num_employees = ~2,500
| foundation = {{Start date|1913|6|7}}
| location = West Trenton, New Jersey, United States
| homepage = {{URL|https://www.njm.com/}}
}}
NJM Insurance Group is an American mutual insurance group of companies, offering personal auto, commercial auto, workers' compensation, homeowners, condo, renters, and umbrella insurance. It is headquartered in the West Trenton section of Ewing Township, New Jersey, and serves markets in Connecticut, Delaware, Maryland, New Jersey, New York, Ohio, and Pennsylvania.{{Cite news|date=2020-07-22|title=New Jersey's BCA Insurance Group Partners with NJM Insurance Group|url=https://www.insurancejournal.com/news/east/2020/07/22/576465.htm|access-date=2021-04-22|website=Insurance Journal|archive-date=2021-04-22|archive-url=https://web.archive.org/web/20210422183254/https://www.insurancejournal.com/news/east/2020/07/22/576465.htm|url-status=live}}
History
NJM Insurance Group, originally known as New Jersey Manufacturers Casualty Insurance Company, formed as a workers’ compensation insurance company on June 7, 1913, two years after New Jersey passed the Workmen's Compensation Act{{Cite web|url=https://meadowlandsmedia.com/2017/02/01/njm-a-garden-state-legacy/|title=NJM: A Garden State Legacy|language=en-US|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115180318/https://meadowlandsmedia.com/2017/02/01/njm-a-garden-state-legacy/|url-status=live}} which required all employers to carry insurance coverage for injured workers.{{Cite web |title=NJ Workers' Compensation Guide |url=https://www.scura.com/nj-workers-compensation-guide |access-date=2024-06-28 |website=www.scura.com |language=es}} The company's original goal was to provide cost-effective, safety-conscious, and financially secure insurance to New Jersey business owners. By 1922, the company was the largest provider of workers’ compensation insurance in New Jersey.{{Cite web|url=https://www.nj.com/mercer/2013/03/new_jersey_manufacturers_insur_1.html|title=New Jersey Manufacturers Insurance Company in Ewing celebrates its centennial|last=Times|first=The|date=2013-03-31|website=nj|language=en|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115180923/https://www.nj.com/mercer/2013/03/new_jersey_manufacturers_insur_1.html|url-status=live}}
In 1921, NJM began providing insurance for property loss, commercial auto accidents, private automobiles, and homes.{{Cite web|last=|first=|date=|title=About NJM|url=https://www.njm.com/about|archive-url=https://web.archive.org/web/20200115192005/https://www.njm.com/about|archive-date=2020-01-15|access-date=|website=|url-status=live}}
On January 1, 1965, the New Jersey Manufacturers Indemnity Insurance Company (founded as the New Jersey Manufacturers Fire Insurance Company on December 6, 1921) merged into the New Jersey Manufacturers Casualty Insurance Company to form the current legal entity. The merger had been announced on April 24 of the prior year, with approval being granted by the Commissioner of Insurance on October 28.{{Cite report|url=https://www.nj.gov/dobi/division_insurance/solvency/finexamrpt12122njm2019.pdf|title=REPORT ON EXAMINATION AS TO THE CONDITION OF NEW JERSEY MANUFACTURERS INSURANCE COMPANY, TOWNSHIP OF EWING, NEW JERSEY 08628, AS OF DECEMBER 31, 2019, NAIC GROUP CODE 0708, NAIC COMPANY CODE 12122|date=December 31, 2020|access-date=January 5, 2021|archive-date=January 6, 2022|archive-url=https://web.archive.org/web/20220106145534/https://www.nj.gov/dobi/division_insurance/solvency/finexamrpt12122njm2019.pdf|url-status=live}}
NJM's main office has been in West Trenton since 1966. Personal Lines and Commercial Lines Underwriting, General Claims and Medical Services Administration are headquartered there, as are most support services for company operations. NJM has had additional offices in northern New Jersey since the 1950s, but the company's main North Jersey branch has been consolidated in Parsippany since 1996. The southern New Jersey branch opened in Hammonton in 2000.{{cite web|url=http://www.njm.com/information/njmhistory.asp|title=NJM Insurance - NJM History|date=|website=Njm.com|accessdate=2016-06-26|archive-date=2016-06-25|archive-url=https://web.archive.org/web/20160625150438/http://www.njm.com/Information/NJMHistory.asp|url-status=live}}
In 2015, American soccer player and long-time NJM policyholder Carli Lloyd was announced as the company's spokesperson.{{Cite news|url=https://www.nj.com/mercer/index.ssf/2015/11/world_cup_star_carli_lloyd_is_newest_face_of_njm_i.html|title=World Cup star Carli Lloyd is newest face of NJM Insurance|work=NJ.com|access-date=2018-08-23|language=en-US|archive-date=2018-08-23|archive-url=https://web.archive.org/web/20180823174527/https://www.nj.com/mercer/index.ssf/2015/11/world_cup_star_carli_lloyd_is_newest_face_of_njm_i.html|url-status=live}} This partnership ended after Lloyd's retirement in 2021.{{Cite web |last=Yanchulis |first=Kate |date=2022-11-24 |title=USWNT's Carli Lloyd finally can 'soak in every moment' after retirement |url=https://justwomenssports.com/reads/uswnt-nwsl-carli-lloyd-retirement-equal-pay/ |access-date=2024-05-22 |website=Just Women's Sports |language=en |archive-date=2024-05-22 |archive-url=https://web.archive.org/web/20240522154344/https://justwomenssports.com/reads/uswnt-nwsl-carli-lloyd-retirement-equal-pay/ |url-status=live }}
In 2018, NJM expanded its services to Pennsylvania residents.{{Cite web|url=https://www.njm.com/-/media/pdf/media-center/nj-insurer-stretches-into-pa-market.pdf|title=NJ insurer stretches into Pa. market}}
In 2019, services were expanded into Connecticut, with Ohio, Delaware, and Maryland following in 2021.{{Cite web |title=NJM Insurance Expanding to Ohio |url=https://njbmagazine.com/njb-news-now/njm-insurance-expanding-to-ohio/ |access-date=2024-05-29 |website=New Jersey Business Magazine |language=en-US |archive-date=2022-06-29 |archive-url=https://web.archive.org/web/20220629120759/https://njbmagazine.com/njb-news-now/njm-insurance-expanding-to-ohio/ |url-status=live }}{{Cite web |last=Bergeron |first=Tom |date=2021-09-08 |title=NJM expands coverage into Delaware, Maryland |url=https://www.roi-nj.com/2021/09/08/finance/njm-expands-coverage-into-delaware-maryland/ |access-date=2024-05-29 |website=ROI-NJ |language=en-US |archive-date=2023-12-08 |archive-url=https://web.archive.org/web/20231208202013/https://www.roi-nj.com/2021/09/08/finance/njm-expands-coverage-into-delaware-maryland/ |url-status=live }}
Products and services
= Personal insurance =
NJM provides auto, homeowners, renters, condo, and umbrella insurance to residents of New Jersey, Pennsylvania, Connecticut, Ohio, and Maryland.{{cite web | url=https://www.roi-nj.com/2021/09/08/finance/njm-expands-coverage-into-delaware-maryland/ | title=NJM expands coverage into Delaware, Maryland | date=8 September 2021 | access-date=9 March 2022 | archive-date=23 May 2022 | archive-url=https://web.archive.org/web/20220523154444/https://www.roi-nj.com/2021/09/08/finance/njm-expands-coverage-into-delaware-maryland/ | url-status=live }} NJM partners with American Modern Insurance Group to offer coverage for motorcycles, ATVs, boats, and collector cars.{{Cite web|last=NJ staff|first=ROI|date=2021-01-05|title=NJM adds 4th state (Ohio) to its coverage area|url=https://www.roi-nj.com/2021/01/05/finance/njm-adds-4th-state-ohio-to-its-coverage-area/|access-date=2021-04-22|website=ROI NJ|language=en-US|archive-date=2021-04-22|archive-url=https://web.archive.org/web/20210422182635/https://www.roi-nj.com/2021/01/05/finance/njm-adds-4th-state-ohio-to-its-coverage-area/|url-status=live}}{{Cite web|url=https://www.njm.com/about/media-center/news-releases/njm-expands-partnership-to-offer-enhanced-collector-car-insurance|title=NJM - NJM Expands Partnership to Offer Enhanced Collector Car Insurance|website=NJM|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115180350/https://www.njm.com/about/media-center/news-releases/njm-expands-partnership-to-offer-enhanced-collector-car-insurance|url-status=live}}
= Commercial insurance =
The company originally formed to provide workers' compensation insurance to businesses in New Jersey.
As of 2024, it writes workers’ compensation coverage in Connecticut, Delaware, Maryland, New Jersey, New York, and Pennsylvania. The company has also provided New Jersey businesses with commercial auto insurance and commercial general liability insurance (CGL).
Consumer safety
NJM runs several Teen Driver Safety Programs, which bring safety programming and education to New Jersey schools.{{Cite web|url=https://www.insurancejournal.com/news/east/2018/10/24/505510.htm|title=NJM Hires Callahan to Expand Teen Driver Safety Program in Pennsylvania|date=2018-10-24|website=Insurance Journal|language=en-US|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115180736/https://www.insurancejournal.com/news/east/2018/10/24/505510.htm|url-status=live}} In 2013, NJM commemorated its centennial with a "DNT TXT N DRV" (Don't Text and Drive) campaign.{{Cite web|url=https://www.mydigitalpublication.com/article/For+Safety%E2%80%99s+Sake%2C+DNT+TXT+N+DRV/1538625/180216/article.html|title=For Safety's Sake, DNT TXT N DRV|website=www.mydigitalpublication.com|language=en-US|access-date=2020-01-15}} The company donated $50,000 to charity at the conclusion of the campaign,{{Cite web|url=https://www.njtvonline.org/news/uncategorized/njm-donates-50000-to-charity-from-dnt-txt-initiative/|title=NJM donates $50,000 to charity from DNT TXT initiative|date=2014-02-27|website=NJTV News|language=en-US|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115180336/https://www.njtvonline.org/news/uncategorized/njm-donates-50000-to-charity-from-dnt-txt-initiative/|url-status=live}} which marked the start of NJM's Teen Driver Safety Programs.
Since 2013, NJM has donated more than 60 driving simulators to New Jersey and Pennsylvania high schools to support safe driving.{{Cite web|url=https://www.njsba.org/news-publications/school-leader/november-december-2016-vol-47-no-3/elfnj-national-teen-driving-safety-leadership-award-presented-njm/|title=ELFNJ: National Teen Driving Safety Leadership Award Presented to NJM|date=2016-12-09|website=New Jersey School Boards Association|language=en|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115180753/https://www.njsba.org/news-publications/school-leader/november-december-2016-vol-47-no-3/elfnj-national-teen-driving-safety-leadership-award-presented-njm/|url-status=live}}
Partnerships and sponsorships
= Trenton Thunder =
NJM partners with the Trenton Thunder for their "Safe at Home" Program. The program designates $50 per run scored at Thunder home games through the season and playoffs to a local charity organization.{{Cite web|url=http://www.trentonsoupkitchen.org/news/5.7.14.php|title=NJM to Donate $50 to Trenton Area Soup Kitchen (TASK) for Every Trenton Thunder Run Scored - Trenton Area Soup Kitchen|website=www.trentonsoupkitchen.org|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115200208/http://www.trentonsoupkitchen.org/news/5.7.14.php|url-status=live}} Since 2012, this partnership has resulted in donations of more than $140,600.{{Cite web|url=https://www.milb.com/trenton/news/njm-and-the-trenton-thunder---the-capital-citys-all-star-team/c-260963578|title=NJM and the Trenton Thunder - The Capital City's All-Star Team|website=MiLB.com|language=en|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115200259/https://www.milb.com/trenton/news/njm-and-the-trenton-thunder---the-capital-citys-all-star-team/c-260963578|url-status=live}}{{Cite web |title=Thunder and NJM Insurance Group Raise Money for Safe at Home Program |url=https://www.milb.com/news/thunder-and-njm-insurance-group-raise-money-for-safe-at-home-program-x1893 |access-date=2024-05-29 |website=MiLB.com |language=en}}
= Philadelphia 76ers =
Since 2018, NJM has partnered with the Philadelphia 76ers to promote teen driving safety in Pennsylvania. In 2018 and 2019, the Sixers and NJM hosted a National Teen Driver Safety Week kick-off event at the Wells Fargo Center in Philadelphia.{{Cite web|url=https://6abc.com/5636022/|title=Sixers take part in National Teen Driver Safety Week|date=2019-10-22|website=6abc Philadelphia|language=en|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115194544/https://6abc.com/5636022/|url-status=live}}{{Cite news|url=https://www.roi-nj.com/2018/10/23/finance/njm-partnering-with-sixers-to-bring-share-the-keys-program-to-pa/|title=NJM partnering with Sixers to bring 'Share the Keys' program to Pa.|date=2018-10-23|website=ROI-NJ|language=en-US|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115195945/https://www.roi-nj.com/2018/10/23/finance/njm-partnering-with-sixers-to-bring-share-the-keys-program-to-pa/|url-status=live}}
= Philadelphia Union =
In 2019, NJM became the Official Automotive Insurance Partner of the Philadelphia Union.{{Cite web|url=https://www.oursportscentral.com/services/releases/philadelphia-union-announce-new-partnership-with-njm-insurance-group/n-5497243|title=Philadelphia Union Announce New Partnership with NJM Insurance Group|date=2019-06-05|website=OurSports Central|language=en|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115200213/https://www.oursportscentral.com/services/releases/philadelphia-union-announce-new-partnership-with-njm-insurance-group/n-5497243|url-status=live}}
Recognition and awards
- AM Best Company financial strength rating: A+ (Superior rating), and Financial Size Category: XV.{{Cite web|url=http://ratings.ambest.com/CompanyProfile.aspx?ambnum=3985&URATINGID=2983461|title=Company Profile - Best's Credit Rating Center|website=ratings.ambest.com|access-date=2020-01-15}} {{As of|2010}}, NJM's Best rating has been "A" or better every year except for a "C" rating in 1933.Gorskt, Dennts. "Standing the Test of Time," Best's Review, July 2010.
- NJM generated zero valid complaints in 2010,{{Cite web|date=2011-05-24|title=2010 Auto Insurance Consumer Information Report|url=http://www.state.nj.us/dobi/division_consumers/pdf/complaintranking10.pdf|url-status=live|archive-url=https://web.archive.org/web/20110524013327/http://www.state.nj.us/dobi/division_consumers/pdf/complaintranking10.pdf|archive-date=2011-05-24|access-date=2020-01-15|website=New Jersey Department of Banking and Insurance}} 2012,{{Cite web|date=2013-09-28|title=2012 Auto Insurance Consumer Information Report|url=http://www.state.nj.us/dobi/division_consumers/pdf/complaintranking12.pdf|url-status=live|archive-url=https://web.archive.org/web/20130928001816/http://www.state.nj.us/dobi/division_consumers/pdf/complaintranking12.pdf|archive-date=2013-09-28|access-date=2020-01-15|website=New Jersey Department of Banking and Insurance}} and 2013,{{Cite web|date=2014-11-14|title=2013 Auto Insurance Consumer Information Report|url=http://www.state.nj.us/dobi/division_consumers/pdf/autoconsumerrpt13.pdf|url-status=live|archive-url=https://web.archive.org/web/20141114044007/http://www.state.nj.us/dobi/division_consumers/pdf/autoconsumerrpt13.pdf|archive-date=2014-11-14|access-date=2020-01-15|website=New Jersey Department of Banking and Insurance}} according to the New Jersey Department of Banking and Insurance. NJM regularly receives among the lowest complaint ratios of all carriers insuring at least 100,000 vehicles in New Jersey.{{Cite web|url=https://www.state.nj.us/dobi/division_consumers/insurance/auto.htm|title=NJDOBI Consumer Information - Automobile Insurance|website=www.state.nj.us|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115194544/https://www.state.nj.us/dobi/division_consumers/insurance/auto.htm|url-status=live}}
- NJM was the first company to receive J.D. Power’s Personal Auto Claims Certification in 2018.{{Cite web|url=https://www.jdpower.com/business/press-releases/jd-power-introduces-insurance-claims-certification-program|title=J.D. Power Introduces Insurance Claims Certification Program {{!}} J.D. POWER|website=www.jdpower.com|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115200041/https://www.jdpower.com/business/press-releases/jd-power-introduces-insurance-claims-certification-program|url-status=live}} In 2019, J.D. Power ranked NJM Insurance Company among the best for overall satisfaction in its U.S. Auto Insurance Study.{{Cite web|url=https://www.jdpower.com/business/ratings/study/U.S.-Auto-Insurance-Study/10116ENG/Mid-Atlantic/3513|title=2019 U.S. Auto Insurance Study: 10116ENG {{!}} J.D. POWER|website=www.jdpower.com|access-date=2020-01-15|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115194547/https://www.jdpower.com/business/ratings/study/U.S.-Auto-Insurance-Study/10116ENG/Mid-Atlantic/3513|url-status=live}}
- In 2019, Forbes included NJM on its list of America’s Best Employers by State{{Cite web|url=https://www.forbes.com/best-employers-by-state//|title=America's Best Employers By State|website=Forbes|language=en|access-date=2020-01-15|archive-date=2020-02-10|archive-url=https://web.archive.org/web/20200210062755/https://www.forbes.com/best-employers-by-state/|url-status=live}} and Best Midsize Employers.{{Cite web|url=https://www.forbes.com/lists/best-midsize-employers/|title=America's Best Midsize Employers|website=Forbes|language=en|access-date=2020-01-15|archive-date=2020-01-04|archive-url=https://web.archive.org/web/20200104233540/https://www.forbes.com/lists/best-midsize-employers/|url-status=live}}
- Clearsurance awarded NJM the #1 ranking for consumer’s choice among car insurance companies in 2018 and the #2 ranking in 2019.{{Cite web|title=NJM Insurance: Rates, Discounts & Consumer Ratings|url=https://clearsurance.com/insurance-company/njm-insurance-group-5835ece073b103329e91ac03|access-date=2020-01-06|website=Clearsurance|language=en-us|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115200213/https://clearsurance.com/insurance-company/njm-insurance-group-5835ece073b103329e91ac03|url-status=live}}
- In 2016, NJM was the New Jersey State Governor’s Jefferson Award Honoree for its corporate giving program.
- The National Safety Council awarded NJM with the Teen Driver Safety Leadership Award in 2016, recognizing the Teen Driver Safety Program for its demonstrated results in changing behaviors and attitudes in young drivers and reducing teen crashes, injuries, and deaths.{{Cite web|url=https://www.nj.com/mercer/2016/10/njm_wins_national_award_for_improving_teen_driver.html|title=NJM wins national award for improving teen driver safety|last=NJ.com|first=Cristina Rojas {{!}} For|date=2016-10-15|website=nj|language=en|access-date=2020-01-15|archive-date=2020-01-16|archive-url=https://web.archive.org/web/20200116014217/https://www.nj.com/mercer/2016/10/njm_wins_national_award_for_improving_teen_driver.html|url-status=live}}
- In 2019, PR Daily awarded NJM the Corporate Social Responsibility Award for Public Health or Safety Initiative for the Teen Driver Safety Program.{{Cite news|url=https://www.prdaily.com/awards/corporate-social-responsibility-awards/2019/winners/|title=Corporate Social Responsibility Awards 2019 Winners - PR Daily|work=PR Daily|access-date=2020-01-15|language=en-US|archive-date=2020-01-15|archive-url=https://web.archive.org/web/20200115200203/https://www.prdaily.com/awards/corporate-social-responsibility-awards/2019/winners/|url-status=live}}
- In 2022, NerdWallet listed NJM a "top insurance company heading into 2022."{{cite web | url=https://www.propertycasualty360.com/2022/01/24/top-auto-insurance-companies-to-start-2022/?kw=Top%20auto%20insurance%20companies%20to%20start%202022&slreturn=20220027143530 | title=Top auto insurance companies to start 2022 }}
References
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