Newegg

{{Short description|American online electronics retailer}}

{{Infobox company

| parent = Hangzhou New Century Information Technology Co., Ltd. (China) (majority owner)

| name = Newegg Commerce, Inc.

| logo = Newegg logo.svg

| type = Public

| traded_as = {{ubl|{{NASDAQ|NEGG}}}}

| foundation = {{Start date and age|2001}}

| location_city = Diamond Bar, California

| location_country = U.S.

| founder = Fred Chang

| area_served = Worldwide

| key_people = {{ubl|Anthony Chow (CEO)|Zhitao He (chairman)}}

| industry = {{ubl|Computers|Computer hardware|Computer software|Consumer electronics|Consumer (final) goods|Logistics}}

| products = Computer hardware, software, peripherals, gaming, electronics, accessories, DVDs, housewares, appliances, tools, furniture, office products and more

| owner =

| revenue = {{increase}} {{US$|2.38 billion|link=yes}} (2021)

| operating_income = {{increase}} {{US$|33.5 million}} (2021)

| net_income = {{increase}} {{US$|36.3 million}} (2021)

| assets = {{increase}} {{US$|627 million}} (2021)

| equity = {{increase}} {{US$|182 million}} (2021)

| num_employees = 2,205 (December 2021)

| website = {{Official URL}}

| footnotes = {{cite web |url=https://www.sec.gov/ix?doc=/Archives/edgar/data/0001474627/000121390022022346/f20f2021_newegg.htm |title=Newegg Commerce, Inc. 2021 Annual Report (Form 20-F) |date=2022-04-28 |publisher=U.S. Securities and Exchange Commission}}

}}

Newegg Commerce, Inc., is an American online retailer of items including computer hardware and consumer electronics. It is based in Diamond Bar, California. It is majority-owned by Liaison Interactive, a multinational technology company.

History

=Early years and growth=

File:Newegg C Suite.jpg

File:NeweggRichmondHillOffice2.jpg, Canada ]]

The company was founded by Fred Chang, a U.S. immigrant from Taiwan, in 2001.{{cite news|url=https://www.latimes.com/archives/la-xpm-2007-dec-29-fi-newegg29-story.html|title=Branching out from techie heaven|newspaper=LA Times|access-date=2008-11-21|first=Michelle|last=Quinn|date=2007-12-29}} "Newegg" was selected as the company name to signify new hope for e-commerce during a period when e-commerce businesses were struggling to survive.{{cite web|url=http://www.newegg.com/Info/AboutUs.aspx|title=Newegg.com|access-date=2009-12-15}}{{cite news|url=http://www.crn.com/news/channel-programs/164900469/resellers-add-newegg-com-to-the-menu.htm|title=Resellers Add Newegg.com To The Menu|work=CRN Magazine|access-date=2013-10-24|archive-url=https://web.archive.org/web/20131029210344/http://www.crn.com/news/channel-programs/164900469/resellers-add-newegg-com-to-the-menu.htm|archive-date=2013-10-29|url-status=dead}}

In 2004, Newegg established Rosewill{{Cite web|url=https://www.rosewill.com/about-rosewill/|title=About Rosewill|website=Rosewill.com|access-date=22 November 2021}} as a private-label reseller of computing and household products from many manufacturers.

In 2005, Newegg.com was named one of the Internet's Top 10 retailers by Internet Retailer Magazine, with a 2004 sales revenue of just under $1 billion. Newegg.com grew an additional 30% in 2005, bringing annual sales to approximately $1.3 billion. Newegg launched NeweggMall.com in July 2008, Newegg.ca in October 2008, and NeweggBusiness.com in August 2009. In 2009, it was listed as {{Numero|234}} on Forbes America's Largest Private Companies list.{{cite web|url=https://www.forbes.com/companies/newegg/|title=Newegg.com on the Forbes America's Largest Private Companies List|website=Forbes |access-date=31 August 2017}}

Chang had been Newegg's chairman and CEO until August 1, 2008, when it was announced he would step down as CEO and chairman while remaining a member of the board of directors and executive committee.{{cite news|url=http://findarticles.com/p/articles/mi_pwwi/is_200807/ai_n27956553/|title=Newegg Announces Major Change in Executive Leadership | Market Wire | Find Articles at BNET|publisher=Findarticles.com|date=2008-08-01|access-date=2010-04-30}}{{cite web|url=http://www.spoke.com/info/p6XkF64/FredChang|title=Fred Chang, Founder and Chairman of the Board, Newegg Inc., City Of Industry, CA|publisher=Spoke|access-date=2010-04-30}} He was succeeded by Tally Liu.{{cite web|last1=Wauters|first1=Robin|title=Its IPO Still Nowhere In Sight, Newegg CEO Tally Liu Is Out|url=https://techcrunch.com/2010/08/16/newegg-tally-liu/|website=TechCrunch|access-date=23 August 2015|date=16 August 2010}} Chang also retained his position as president of Newegg's Chinese operations.{{cite web|url=http://yahoo.businessweek.com/technology/content/nov2005/tc20051118_333155.htm |archive-url=https://web.archive.org/web/20051124141447/http://yahoo.businessweek.com/technology/content/nov2005/tc20051118_333155.htm |url-status=dead |archive-date=2005-11-24 |title=Where the Tech Buffs Shop |last=Hesseldahl |first=Arik |publisher=BusinessWeek |date=2005-11-18 |access-date=2006-12-22 }}

=Attempted 2009 IPO and Newegg Marketplace=

On September 28, 2009, Newegg Inc filed for an IPO (initial public offering) with the U.S. Securities and Exchange Commission. The filing stated that Newegg has been profitable every year since 2001 and generated sales of $2.1 billion in 2008. The company's largest outside shareholder is New York-based venture-capital firm Insight Venture Partners. The IPO was managed by JP Morgan, Bank of America, Merrill Lynch, and Citi.{{cite news|url=https://www.reuters.com/article/marketsNews/idUSN288093020090928|title=UPDATE 1-Venture-owned e-commerce co Newegg files for IPO|work=Reuters|first=Phil|last=Wahba|date=2009-09-28}} In 2011, the company withdrew its registration for filing for an IPO, saying it would continue to explore alternative options for funding.{{cite news|url=https://www.internetretailer.com/2011/06/01/newegg-formally-withdraws-its-ipo|title=Newegg formally withdraws its IPO|work=Internet Retailer|first=Mark|last=Brohan|date=June 1, 2011}}

It launched Newegg Marketplace{{Cite web|url=https://www.newegg.com/sellers/|title=Sell on Newegg Marketplace|website=Newegg Marketplace}} in 2010 and exceeded $2.5 billion in revenue that year. The company has more than 1,500 employees.

In 2010, Liu departed, and Chang became CEO again.

File:Rosewill 2.5" to USB drive enclosure RX-300-APU3-25B 5 2019-05-06.jpg

=Subsequent expansion=

On June 15, 2017, during London Tech Week, Newegg announced a global expansion plan{{Cite web|url=https://www.newegg.com/Seller-Store/global|title=Global Store - Newegg.com|website=Newegg.com}} to serve key parts of Asia Pacific, Europe, Latin America, and the Middle East. Once complete, the online retailer is expected to reach customers in a total of 50 countries.{{Cite news|url=http://www.retaildive.com/news/newegg-makes-big-global-push/445082/|title=Newegg makes big global push|work=Retail Dive|access-date=2017-10-11 }} On November 2, 2017, the company announced key global milestones, including localized payment options, enhanced customer service, and a greater product selection for its international customers.{{Cite news|url=https://www.digitalcommerce360.com/2017/11/02/neweggs-global-expansion-now-offers-localized-payment-options-enhanced-customer-service-greater-product-selection/|title=Newegg's Global Expansion Now Offers Localized Payment Options, Enhanced Customer Service and a Greater Product Selection|date=2017-11-02|work=Digital Commerce 360|access-date=2017-12-06 }}

=Liaison Interactive buyout and SPAC merger=

In 2016, Liaison Interactive ({{szse|002280}}), a Chinese technology company, acquired a majority stake in Newegg in an investment deal.{{cite news|title=Newegg Now Owned by Chinese Company|url=https://www.techpowerup.com/226777/newegg-now-owned-by-chinese-company|work=TechPowerUp }} In 2020, Newegg entered into a merger agreement with Lianlou Smart Limited (NASDAQ: LLIT), a special-purpose acquisition company, wherein Newegg stockholders became majority owners of LLIT. Following the consummation of the merger, Newegg was listed as a publicly traded company on Nasdaq (NASDAQ: NEGG) in May 2021 as Newegg Commerce, Inc.{{Cite web|title=Computer Parts, PC Components, Laptop Computers, LED LCD TV, Digital Cameras and more - Newegg.com|url=https://www.newegg.com/d/Info/NewsroomDetail?ID=1947&Type=1|access-date=2021-05-29|website=Newegg.com }}

Services

In November 2016, Newegg announced a new checkout feature that lets Newegg.com customers choose to have their package held for pickup at one of more than 2,500 FedEx Corp. locations, including 1,800 FedEx retail stores.{{Cite news|url=https://www.digitalcommerce360.com/2016/11/10/newegg-customers-can-hold-orders-pickup-fedex-stores/|title=Newegg customers can hold their orders for pickup at FedEx stores|date=2016-11-10|work=Digital Commerce 360|access-date=2017-10-10 }}

In January 2017, Indiegogo and Newegg announced a partnership{{Cite news|url=https://www.twice.com/retailing/newegg-extending-indiegogo-partnership-start-showcase-64174|title=Newegg Extending Indiegogo Partnership With Start-Up Showcase|work=Twice|access-date=2018-01-30 }} whereby Newegg provides select crowdfunding campaigns with social exposure; guidance on go-to-market and sales strategies; and assistance with order fulfillment, shipping, and logistical options to help get their products into customer's hands quickly and efficiently.

In May 2017, Newegg formally rolled out Newegg Logistics, designed to help B2C and B2B e-commerce sellers and other organizations streamline order fulfillment, shipment, and returns.{{Cite news|url=http://multichannelmerchant.com/news/prnewswire/newegg-creates-order-fulfillment-service/#_|title=Newegg Creates Customized Order Fulfillment Service|date=2017-05-22|work=Multichannel Merchant|access-date=2017-12-06 }}

In October 2017, Newegg unveiled Newegg Now,{{Cite news|url=https://finance.yahoo.com/news/newegg-now-debuts-weekly-livestream-120000663.html|title='Newegg Now' Debuts Weekly Livestream of the Latest Tech Products|access-date=2018-02-27 }} a weekly Livestream featuring tech commentary and reviews, as well as time-sensitive deals available exclusively during each Newegg Now{{Cite web|url=https://www.newegg.com/newegg-now/portfolio/creality-3d-ender-3-3d-printer-darkflash-dlh21-computer-case-and-more/|title=Creality 3D Ender-3 3D Printer, darkFlash DLH21 Computer Case, and More|website=Newegg.com|access-date=22 November 2021}} broadcast.

In February 2019, Newegg announced a program called Newegg online work,{{Cite web|url=https://www.usatoday.com/story/tech/2021/02/25/newegg-shuffle-bots-scalpers-nvidia-geforce-3060-ps-5-xbox/6817074002/|title=Newegg Work targets and People all over the world have part-time jobs to work on items |first=Brett|last=Molina|website=USA TODAY}} Employees interested in part-time work are randomly selected to make purchases.

In May 2020, Newegg formally launched a direct-to-consumer (D2C) initiative{{Cite web|url=https://www.pymnts.com/news/retail/2020/newegg-connects-electronics-vendors-to-consumers/|title=Newegg Program Connects Vendors To Consumers|date=May 28, 2020|website=Pymnts.com}} to help its vendor partners maximize their reach within the Newegg platform.

In June 2020, Newegg introduced the Newegg PC Builder,{{Cite web|url=https://chainstoreage.com/newegg-unveils-new-online-store-tech-diyers|title=Newegg unveils new online store for tech DIYers|website=Chain Store Age}} an online configurator that lets customers configure and source all the components needed to build a custom PC. While the June 2020 release was limited to customers in North America, in August 2020, the company expanded{{Cite web|url=https://finance.yahoo.com/news/newegg-pc-builder-now-available-120000940.html|title=Newegg PC Builder Now Available Globally|website=finance.yahoo.com}} the configurator to the countries it serves in Europe, Asia Pacific, Latin America, and the Middle East.

In February 2021, Newegg announced a program called Newegg Shuffle,{{Cite web|url=https://www.usatoday.com/story/tech/2021/02/25/newegg-shuffle-bots-scalpers-nvidia-geforce-3060-ps-5-xbox/6817074002/|title=Newegg Shuffle targets bots and scalpers buying PS5, Nvidia GeForce RTX 3060, other hot tech items|first=Brett|last=Molina|website=USA TODAY}} where consumers interested in hot tech devices are chosen at random to make a purchase.

In May 2021, Newegg launched an automotive category offering{{Cite web|date=2021-05-04|title=Newegg Launches Automotive Parts Category with Simplified Search Tools, Expansive DIY Resources and Greatly Expanded Parts Inventory|url=https://www.businesswire.com/news/home/20210504005256/en/Newegg-Launches-Automotive-Parts-Category-with-Simplified-Search-Tools-Expansive-DIY-Resources-and-Greatly-Expanded-Parts-Inventory|access-date=2021-05-29|website=Businesswire.com}} with a vehicle-specific year/make/model/options navigation interface.

In June 2022, Newegg debuted Gaming PC Finder,{{Cite web|date=2022-06-14|title=Newegg targets gamers with personalization tool|url=https://chainstoreage.com/newegg-targets-gamers-personalization-tool|website=chainstoreage.com}} a personalization tool to evaluate gaming PC specs, components, and performance options.

In July 2022, Newegg launched JustGPU.com,{{Cite web|date=2022-07-19|title=Newegg launches new graphics card shopping site, and it's something else|url=https://www.techradar.com/news/newegg-launches-new-graphics-card-shopping-site-and-its-something-else|website=techradar.com}} a research and e-commerce site dedicated to graphics cards. The site allows customers to evaluate, review and compare GPU details to consider a purchase.

Newegg offers services to its third-party logistics (3PL) clients and other e-commerce companies. In April 2020, Newegg announced Newegg Staffing,{{Cite web|url=https://staffing.newegg.com/|title=Home|website=Newegg Staffing}} a staffing agency serving the logistics, manufacturing, clerical, and supply chain management industries.{{Cite web|url=https://www.socaltech.com/newegg_launches_new_business_newegg_staffing/s-0079745.html|title=Newegg Launches New Business, Newegg Staffing - socaltech.com|website=Socaltech.com}} In August 2020, the company expanded{{Cite web|last=Evans|first=Katie|date=August 4, 2020|title=Newegg Expands its Services to Help Ecommerce Companies Hire Staff|url=https://www.digitalcommerce360.com/2020/08/04/newegg-expands-its-services-to-help-ecommerce-companies-hire-staff/|website=DigitalCommerce360}} its in-house staffing agency to the Midwest and East Coast with new locations in Indianapolis, Indiana, and Edison, New Jersey. And in June 2020, Newegg established Newegg Bridge,{{Cite web|date=2020-06-21|title=Newegg Bridge offer customer service solutions for 3PL Clients|url=https://tamebay.com/2020/06/newegg-bridge-offer-customer-service-solutions-3pl-clients.html|access-date=2020-09-04|website=Tamebay }} which provides customer service management and social media monitoring to its 3PL clients.

=Controversies=

In March 2010, Newegg sold 300 counterfeit Intel Core i7-920 CPUs.{{cite web |url=https://www.engadget.com/2010/03/07/newegg-sells-300-counterfeit-core-i7-920-cpus-is-now-investiga/ |title=NewEgg sells 300 counterfeit Core i7-920 CPUs, KIRFers pump their fists |last=Murph |first=Darren |date=March 7, 2010 |publisher=Engadget |access-date=January 23, 2014}} The problem was first exposed by a member of the website HardOCP who posted on the site's forum about receiving the fake CPU.{{cite web |url=http://www.crn.com/news/components-peripherals/223200183/intel-newegg-investigate-sale-of-fake-chips.htm |title=Intel, Newegg Investigate Sale Of Fake Chips |date=March 8, 2010 |website=CRN Magazine |access-date=January 23, 2014}} Newegg at first released a statement saying that the processors were "demo units", but later said that they discovered that the processors were actually counterfeit and that the company was terminating its relationship with one supplier in response.{{cite web |url=http://www.informationweek.com/news/hardware/processors/showArticle.jhtml?articleID=223300127 |title=Newegg Axes Supplier Over Fake Intel Chips |date=March 9, 2010 |website=InformationWeek |access-date=January 23, 2014}} The company offered replacement units to the customers who received counterfeit processors, while Intel stated that they had been made aware of the problem and were investigating as well.{{cite web |url=http://news.cnet.com/8301-13924_3-10465617-64.html |title=Newegg probes shipments of fake Intel chips |last=Crothers |first=Brooke |date=March 8, 2010 |publisher=CNET |access-date=January 23, 2014}}

In early 2018, customers in the state of Connecticut were notified that Newegg had not collected state sales tax due on out-of-state purchases in the past three years. Newegg was given a choice of collecting such tax in the future or turning over customer information to the state's Department of Revenue Services, which would require customers to file a sales tax form for the past three years of purchases. Newegg chose to furnish the customer information;{{cite web|url=http://www.wfsb.com/story/37608319/online-shoppers-are-in-for-a-sales-tax-surprise|title=Online shoppers are in for a sales tax surprise|last1=Campbell|first1=Matt|last2=Naples|first2=Kaitlyn|access-date=March 2, 2018}} as Newegg did not have a physical presence in Connecticut, Newegg believed it did not need to collect state sales tax from the ruling in Quill Corp. v. North Dakota. Connecticut's Department of Revenue Services later issued tax bills to these customers.{{Cite magazine|url=https://www.pcgamer.com/some-newegg-customers-are-getting-hit-with-tax-bills-for-past-purchases/|title=Some Newegg customers are getting hit with tax bills for past purchases|last=Lilly|first=Paul|date=March 5, 2018|magazine=PC Gamer |access-date=April 21, 2019}}

In September 2018, Newegg announced that malicious code had been placed on their servers for over a month, allowing hackers to access customers' credit card information upon checkout.{{Cite news|url=https://www.theverge.com/2018/9/19/17879630/newegg-user-credit-card-info-data-breach-hack|title=Newegg users' credit card info was exposed to hackers for a month|last=Liao|first=Shannon|date=September 19, 2018|work=The Verge|access-date=September 20, 2018|publisher=Vox Media}}

In February 2022, the YouTube channel Gamers Nexus uploaded a video detailing business practices in regard to Newegg's RMA department. The video explains that Newegg shipped a motherboard to Steve Burke of Gamers Nexus, which he returned without opening the box due to him not needing a motherboard anymore. Newegg claimed it was damaged and refused to refund the product. The video has been viewed over 1 million times as of Feb. 15, 2022.{{cite web|url=https://www.youtube.com/watch?v=2fnXsmXzphI|title=Newegg Scammed Us|publisher=YouTube|access-date=February 15, 2022}} After the video was posted, other customers and YouTube channels, such as UFD Tech, came forward with other complaints.{{cite web|url=https://www.youtube.com/watch?v=-c_rKnK-uAM|title=Newegg Tried To Bribe Me To Not Make This Video|publisher=YouTube|access-date=February 18, 2022}} This resulted in Newegg issuing an apology and changing its open-box RMA policy.{{Cite magazine|url=https://www.pcgamer.com/newegg-apologises-for-well-documented-customer-service-fail-says-it-has-enacted-better-policies/|title=Newegg apologises for well-documented customer service fail, says it has enacted better policies|last=Ridley|first=Jacob|date=February 15, 2022|magazine=PC Gamer|access-date=February 15, 2022}}

Gaming and esports

Newegg has sponsored gaming tournaments for titles including Counter-Strike, Warcraft III, and Rome: Total War. Newegg had a monthly case mod contest in 2005 in which contestants submitted pictures, descriptions, and directions describing how to personalize their computers with esoteric appearances and functions.

In March 2019, esports entertainment company Allied Esports named Newegg a founding partner and the official e-commerce partner of the HyperX Esports Arena in Las Vegas, Nevada.{{Cite web|date=March 24, 2019|title=Esports Insider|url=https://esportsinsider.com/2019/03/newegg-allied-esports-esports-arena/}} In June 2019, Newegg and Allied Esports co-hosted the Triple Crown Royale at the HyperX Esports Arena Las Vegas. Participants competed in three popular titles: Apex Legends, Fortnite, and PlayerUnknown's Battlegrounds (PUBG). The competition gave select members of the public the opportunity to compete against professional players from Counter Logic Gaming (CLG), including Marksman & Psalm from the CLG Fortnite team, and Emy & GooseBreeder from the CLG CS: GO, Red team.{{Cite web|date=July 22, 2019|title=Las Vegas Review-Journal|url=https://www.reviewjournal.com/entertainment/las-vegas-esports-arena-evolving-with-latest-gaming-trends-1808750/}} In January 2020, Counter Logic Gaming announced an expanded partnership with Newegg as CLG's presenting partner and online technology retail partner for its North American League of Legends Championship Series (LCS) team.{{Cite web|date=January 20, 2020|title=Daily Esports|url=https://www.dailyesports.gg/counter-logic-gaming-partners-with-newegg-for-lcs-team/}}

In October 2020, Newegg relaunched its hardware subsidiary ABS to focus on the gaming community. ABS (also known as Advanced Battlestations) offers a range of gaming PCs.{{Cite web|date=2020-10-01|title=Newegg Reinvents the ABS Brand to Focus on the Gaming Community|url=https://www.businesswire.com/news/home/20201001005975/en/Newegg-Reinvents-the-ABS-Brand-to-Focus-on-the-Gaming-Community|access-date=2021-04-29|website=Businesswire.com }}

Litigation

On February 10, 2010, Newegg was sued by three former employees accusing it of numerous labor and business cases of abuse, such as violating "a slew of labor laws, overworking and abusing immigrant workers, and ordering employees to hack into competitors' computer systems".{{cite web|url=http://www.courthousenews.com/2010/02/10/24561.htm|title=Raft of Labor Abuses Alleged at Newegg|website=Courthousenews.com|access-date=August 31, 2017}} In an official statement denying the claims in the lawsuit, the company stated:

Newegg is aware of the allegations made by two former employees and a former consultant. Newegg has always taken pride in the fairness of our labor and hiring practices and to ethical business practices toward our competitors, vendors, and most of all, our valued customers. We have always been fully committed to compliance with all applicable laws and regulations. Accordingly, we strongly deny the assertions made by the individuals filing this lawsuit and intend to defend ourselves vigorously and thoroughly against claims that have neither merit nor basis in fact.{{cite web|url=http://www.newegg.com/Info/NewsroomDetail.aspx?ID=800&Type=3|title=Computer Parts, PC Components, Laptop Computers, LED LCD TV, Digital Cameras and more |website=Newegg.com|access-date=August 31, 2017}}

=Patent troll cases=

Newegg has become known as a company that fights "patent trolls".{{cite web|url=https://www.forbes.com/sites/wlf/2013/09/11/court-rulings-show-abusive-patent-litigators-can-be-beaten-but-is-it-worth-the-cost/|title=Court Rulings Show Abusive Patent Litigators Can Be Beaten (But Is It Worth The Cost?)|first=Glenn G.|last=Lammi|website=Forbes.com|access-date=August 31, 2017}}

In January 2013, Newegg won a victory over Soverain Software when the Court of Appeals for the Federal Circuit overturned the district court ruling in favor of Soverain and invalidated a shopping cart patent by citing prior art from 1984, CompuServe’s Electronic Mall.{{cite web|url=https://arstechnica.com/tech-policy/2013/01/how-newegg-crushed-the-shopping-cart-patent-and-saved-online-retail/|title=How Newegg crushed the "shopping cart" patent and saved online retail|website=Arstechnica.com|date=27 January 2013 |access-date=August 31, 2017}}{{cite web|url=https://arstechnica.com/tech-policy/2013/09/shopping-cart-patent-troll-tries-to-save-itself-gets-pounded-by-newegg/|title="Shopping cart" patent troll tries to save itself, gets pounded by Newegg|website=Arstechnica.com|date=6 September 2013 |access-date=August 31, 2017}} On January 13th, 2014, the Supreme Court refused Soverain Software's petition for a writ of certiorari to rehear a January 2013 decision of the Court of Appeals, effectively ending Soverain's case.{{cite web |url=http://www.chicagotribune.com/business/sns-rt-us-scotus-newegg-soverain-20140113,0,4266893.story |title=U.S. Supreme Court refuses to hear Internet shopping patent case |website=www.chicagotribune.com |access-date=25 January 2022 |archive-url=https://web.archive.org/web/20140114231822/http://www.chicagotribune.com/business/sns-rt-us-scotus-newegg-soverain-20140113,0,4266893.story |archive-date=14 January 2014 |url-status=dead}}

In November 2013, Newegg lost a case in Texas against TQP Development over Newegg's use of https:// protocol mixing SSL and RC4. Whitfield Diffie and Ron Rivest, the inventors of public-key cryptography and RC4 encryption respectively, testified for Newegg.{{Cite web |last=Mullin |first=Joe |date=2013-11-21 |title=Newegg on trial: Mystery company TQP rewrites the history of encryption |url=https://arstechnica.com/tech-policy/2013/11/newegg-on-trial-mystery-company-tqp-re-writes-the-history-of-encryption/ |access-date=2022-04-19 |website=Ars Technica |language=en-us}}

On July 6, 2015, after 20 months of waiting, Newegg filed an extraordinary petition urging US District Judge Rodney Gilstrap to issue judgment so that they would be able to file an appeal.{{cite web|url=https://arstechnica.com/tech-policy/2015/07/after-20-month-delay-a-furious-newegg-still-cant-appeal-2-3m-patent-loss/|title=After 20-month delay, a furious Newegg still can't appeal $2.3M patent loss|website=Arstechnica.com|date=6 July 2015 |access-date=August 31, 2017}} On July 15, 2015, Gilstrap ruled that Newegg did not infringe on a patent belonging to TQP Development.{{cite web |title=TQP Development LLC vs v. 1-800-Flowers.com Inc et al, 2:11-cv-00248, No. 461 (E.D.Tex. Jul. 15, 2015) |url=https://www.docketalarm.com/cases/Texas_Eastern_District_Court/2--11-cv-00248/TQP_Development_LLC_vs_v._1-800-Flowers.com_Inc_et_al/461/ |access-date=August 31, 2017 |website=Docketalarm.com}}

Awards

{{update section|date=February 2017}}

Newegg has been the recipient of various awards, including:

  • Computer Shopper Shoppers' Choice Awards: 2011, 2008,{{cite web|url=http://computershopper.com/feature/22nd-annual-shoppers-choice-awards8|title=22nd Annual Shoppers' Choice Awards|publisher=Computer Shopper (US magazine)|access-date=2008-12-06}} 2007,{{cite web|url=http://computershopper.com/feature/2007-21st-annual-shoppers-choice-awards-best-places-to-buy|title=21st Annual Shoppers' Choice Awards|publisher=Computer Shopper (US magazine)|access-date=2008-12-06}} 2006, 2005, 2004, 2003
  • Forbes.com Best of the Web{{cite web|url=https://www.forbes.com/bow/b2c/category.jhtml?id=10|archive-url=https://web.archive.org/web/20010811193253/http://www.forbes.com/bow/b2c/category.jhtml?id=10|url-status=dead|archive-date=August 11, 2001|title=Forbes.com Best of The Web|work=Forbes.com|access-date=2008-12-06}}

class="wikitable"

|+ Rankings

Ranking and details

! Who

! When

2021 Multichannel Merchant Top 3PL Provider

| Multichannel Merchant{{Cite web|date=2021-01-21|title=Newegg Logistics Earns a Spot on the Multichannel Merchant Top 3PL for 2021|url=https://www.businesswire.com/news/home/20210121005215/en/Newegg-Logistics-Earns-a-Spot-on-the-Multichannel-Merchant-Top-3PL-for-2021|access-date=2021-05-29|website=Businesswire.com }}

| 2021

Named in Newsweek's list of America's Best Loyalty Programs

| Newsweek{{Cite web|last=Newsweek|date=2021-02-10|title=America's Best Loyalty Programs 2021|url=https://www.newsweek.com/americas-best-loyalty-programs-2021|access-date=2021-05-29|website=Newsweek.com}}

| 2021

Ranked #6 in Digital Commerce 360 Top 500 – Consumer Electronics Category

| Digital Commerce 360{{Cite web|url=https://www.digitalcommerce360.com/product/top-500-database/|title=2021 Top 500 Database I Digital Commerce 360|website=Digital Commerce 360}}

| 2020

Ranked #5 in Newsweek's Best Online Shops 2020 – Consumer Electronics

| Newsweek{{Cite web|url=https://www.newsweek.com/best-online-shops-2020/office-electronics-media|title=Office, Electronics & Media|date=September 3, 2019|website=Newsweek.com}}

| 2020

Ranked #26 in Digital Commerce 360 2020 Top 500

| Digital Commerce 360

| 2020

2020 Multichannel Merchant Top 3PL Provider

| Multichannel Merchant{{Cite web|url=https://top-third-party-logistics-services.multichannelmerchant.com/|title=Multichannel Merchant TOP 3PLS 2021|website=Top-third-party-logistics-servies.multichannelmerchant.com|access-date=22 November 2021}}

| 2020

2019 Multiorders Most Popular Online Marketplaces

| Multiorders{{Cite web|date=2019-05-31|title=Multiorders|url=https://multiorders.com/most-popular-online-marketplaces-2018/|website=Multiorders.com}}

| 2019

Ranked #10 in TWICE Top 100

| TWICE{{Cite web|date=2019-05-21|title=TWICE|url=https://www.digitalcommerce360.com/product/top-500-database/|website=Digitalcommerce360.com}}

| 2019

NCSA All-Star Award, Customer Service Organization of the Year – Large Business

| National Customer Service Association{{Cite web|url=http://www.nationalcsa.com/allstars/All-Stars-2018.pdf|title=NCSA 2018 All-Star Awards|website=Nationalcsa.com}}

| 2018

Named to Multichannel Merchant's 2018 list of top third-party logistics (3PL) providers

| Multichannel Merchant{{Cite web|url=http://www.multichannelmerchant.com/top-third-party-logistics-services-2018/?q=winners|title=Multichannel Merchant's Top 3PLs 2018|date=2017-12-01|website=Multichannelmerchant.com}}

| 2017

Ranked #107 in 2018 B2B E-Commerce 300

| B2B E-Commerce World{{Cite news|url=https://www.digitalcommerce360.com/2017/10/25/new-b2b-e-commerce-300-launches-fresh-data/|title=The new B2B E-Commerce 300 launches with fresh data|date=2017-10-25|work=Digitalcommerce360.com|access-date=2017-12-05 }}

| 2017

Ranked 21st in Internet Retailer's List of Top 100 Consumer Electronics E-retailers

| Internet Retailer{{Cite news|url=https://www.digitalcommerce360.com/company/newegg/|title=Newegg Company Profile {{!}} E-Commerce {{!}} Digital Commerce 360 {{!}} Internet Retailer|website=Digitalcommerce360.com|access-date=2017-10-05 }}

| 2017

Ranked 12th Largest Consumer Electronic Dealer

| Top 100 TWICE / Stevenson Company{{cite web|url=http://www.twice.com/article/244149-Top_100_Methodology_How_We_Crunched_The_Numbers.php |title=Top 100 Methodology: How We Crunched The Numbers |publisher=TWICE |url-status=dead |archive-url=https://web.archive.org/web/20111120194203/http://www.twice.com/article/244149-Top_100_Methodology_How_We_Crunched_The_Numbers.php |archive-date=2011-11-20 }}

| (2010)

Top 100 Fastest Growing Private Company in Los Angeles

| Los Angeles Business Journal

| (2006, 2007)

Ranked 18th Largest Consumer Electronic Dealer

| Top 100 TWICE / Stevenson Company

| (2007)

Ranked #234 in Forbes Largest Private Companies in America

| Forbes

| 2009-10-28

Ranked in Top 10 Largest Internet Retailers

| Internet Retailer{{cite web|url=http://www.internetretailer.com/top500/list.asp |title=Newegg Among Top 10 Largest Internet Retailers |url-status=dead |archive-url=https://web.archive.org/web/20090220174149/http://www.internetretailer.com/top500/list.asp |archive-date=2009-02-20 }}

| 2007-08-06

Top 100 CE Retailers

| Top 100 TWICE / Stevenson Company

| 2006-05-08

References

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