One Medical

{{short description|American healthcare company based in San Francisco, California}}

{{Distinguish||text=One Medical Group, a United Kingdom–based primary healthcare provider}}

{{Infobox company

| name = Amazon One Medical

| logo = One Medical logo.svg

| image = A One Medical clinic in Bethesda, Maryland 01.jpg

| image_caption = A One Medical clinic in Bethesda, Maryland

| type = Subsidiary

| parent = Amazon, Inc.

| industry = Primary healthcare

| traded_as =

| trade_name = One Medical

| predecessor =

| founded = {{Start date and age|2007}}, San Francisco, California, U.S.

| founder = Tom Lee

| hq_location = One Embarcadero Center
San Francisco

| area_served =

| key_people = Trent Green (CEO)

| products =

| owner =

| revenue = {{increase}} {{US$|1.05 billion|link=yes}} (2022)

| operating_income = {{decrease}} {{US$|-420 million}} (2022)

| net_income = {{decrease}} {{US$|-398 million}} (2022)

| assets = {{decrease}} {{US$|2.43 billion}} (2022)

| equity = {{decrease}} {{US$|1.54 billion}} (2022)

| num_employees = 3,698 (2022)

| website = {{URL|onemedical.com}}

| footnotes = {{cite web |url=https://www.sec.gov/ix?doc=/Archives/edgar/data/1404123/000140412323000016/onem-20221231.htm |title=1Life Healthcare Inc. 2022 Annual Report (Form 10-K) |date=22 February 2023 |publisher=U.S. Securities and Exchange Commission}}{{cite web |url=https://www.fastcompany.com/90771530/amazons-3-9-billion-one-medical-acquisition-is-already-raising-data-privacy-concerns |title=Amazon's $3.9 billion One Medical acquisition is already raising data privacy concerns |date=21 July 2022 |work=Fast Company |first=Clint |last=Rainey}}

}}

Amazon One Medical is a primary care health service provided by Amazon with in-person care and online resources, including a mobile app.{{cite news |last1=Farr |first1=Christina |last2=Sherman |first2=Alex |title=One Medical, the health clinic chain backed by Alphabet, has hired banks ahead of an IPO |url=https://www.cnbc.com/2019/10/08/one-medical-backed-by-alphabet-has-hired-banks-ahead-of-an-ipo.html |access-date=November 6, 2019 |work=CNBC |date=October 8, 2019}}{{cite news |last1=Tozzi |first1=John |title=Carlyle-Backed One Medical Tackles Costs With Hospital Deals |url=https://www.bloomberg.com/news/articles/2019-03-20/carlyle-backed-one-medical-joins-with-hospitals-to-tackle-costs |access-date=November 6, 2019 |work=Bloomberg |date=March 20, 2019}} Founded by 1Life Healthcare, Inc. in 2007, in February 2023, it was acquired by Amazon{{cite news |last1=Dey |first1=Mrinmay |last2=Dastin |first2=Jeffrey |date=22 February 2023 |title=Amazon completes One Medical takeover after FTC nod, discounts membership |publisher=Reuters |url=https://www.reuters.com/technology/amazon-completes-one-medical-takeover-after-ftc-nod-discounts-membership-2023-02-22/}} and incorporated in to the company's Prime membership offerings.

History

One Medical was founded by Tom Lee in 2007. The company grew from a single San Francisco clinic to more than 72 locations across the United States, including 29 clinics in the greater San Francisco Bay Area.{{cite news |last1=Farr |first1=Christina |title=How tech-infused primary care centers turned One Medical into a $2 billion business |url=https://www.cnbc.com/2019/07/28/one-medical-opening-primary-clinics-in-portland-and-atlanta.html |access-date=November 6, 2019 |work=CNBC |date=July 28, 2019}} 1Life Healthcare, Inc. serves as an administrative and managerial services company for physician-owned professional corporations.{{Cite web |date=2023 |title=1Life Healthcare Inc |url=https://www.cnbc.com/quotes/ONEM |access-date=2023-01-30 |website=CNBC |language=en}}

In 2017, Amir Rubin succeeded Tom Lee as CEO of One Medical. In 2018, The Carlyle Group invested $350 million in the company.{{cite news |last1=Truong |first1=Kevin |title=Google-backed One Medical reportedly gearing up for IPO |url=https://www.bizjournals.com/sanfrancisco/news/2019/10/08/google-backed-one-medical-reportedly-gearing-up.html |access-date=November 6, 2019 |work=San Francisco Business Times |date=October 8, 2019}} One Medical was also backed by Google's parent company Alphabet Inc.

On January 31, 2020, One Medical began trading on the Nasdaq stock exchange.{{cite news |last1=Shen |first1=Lucinda |title=On a terrible day for stocks, One Medical sees its stock pop 47% from the IPO price |url=https://fortune.com/2020/01/31/coronavirus-one-medical-ipo/ |access-date=February 2, 2020 |work=Fortune |date=January 31, 2020}}{{Cite news|date=2020-01-31|title=Google-Backed 1Life Healthcare Surges 58% in Trading Debut|language=en|work=Bloomberg.com|url=https://www.bloomberg.com/news/articles/2020-01-31/google-backed-1life-healthcare-surges-after-245-million-ipo|access-date=2020-10-14}}

During the early stages of vaccine distribution, One Medical was accused of administering the COVID-19 vaccine to ineligible patients in several states.{{cite web|url=https://www.npr.org/2021/02/24/970176532/high-end-medical-provider-let-ineligible-people-skip-covid-19-vaccine-line|title=High-End Medical Provider Let Ineligible People Skip COVID-19 Vaccine Line|author=Tim Mak|date=February 24, 2021|publisher=NPR}} This resulted in a Congressional investigation.{{cite web|url=https://www.npr.org/2021/03/02/972534630/one-medicals-coronavirus-vaccine-practices-spark-congressional-investigation|title=One Medical's Coronavirus Vaccine Practices Spark Congressional Investigation|author=Tim Mak|date=March 2, 2021|publisher=NPR}}{{cite web|url=https://www.cnbc.com/2021/03/02/house-panel-investigates-one-medical-for-allegedly-letting-clients-cut-covid-vaccine-line.html|title=House panel investigates One Medical for allegedly letting rich clients cut Covid vaccine line|author=Will Feuer|date=March 2, 2021|publisher=CNBC}} The investigation concluded that One Medical sought to use its access to COVID vaccines for financial gain, by pushing those looking for vaccines towards its own paid memberships, and that it provided early access vaccines to those with insider connections at the company.{{cite web|url=https://coronavirus.house.gov/news/press-releases/select-subcommittee-releases-findings-investigation-one-medical-s-administration

|title=Select Subcommittee Releases Findings From Investigation Into One Medical's Administration Of Coronavirus Vaccines}}

In September 2021, One Medical acquired Iora Health.{{cite news |author1=1Life Healthcare, Inc. |title=One Medical Completes Acquisition of Iora Health |url=https://finance.yahoo.com/news/one-medical-completes-acquisition-iora-124500622.html |access-date=September 16, 2021 |work=Yahoo! Finance |date=September 1, 2021}}

In 2024, Amazon's then-other healthcare offering Amazon Clinic was integrated with One Medical to become its pay-per-visit services.{{Cite web |last=Staff |first=Amazon |date=2024-06-27 |title=Amazon Clinic is now Amazon One Medical’s Pay-per-visit telehealth service—here’s what it means for our customers |url=https://www.aboutamazon.com/news/retail/introducing-amazon-one-medical |access-date=2025-01-04 |website=www.aboutamazon.com |language=en}}

Acquisition by Amazon

In July 2022, it was announced that Amazon, Inc. agreed to acquire One Medical for about $3.9 billion in an all-cash deal.{{cite web |url=https://www.cnbc.com/2022/07/21/amazon-to-buy-primary-health-care-provider-one-medical-for-roughly-3point9-billion.html |title=Amazon to buy primary health-care provider One Medical for roughly $3.9 billion |date=July 21, 2022 |work=CNBC |last=Palmer |first=Annie}} Prior to the announcement, pharmacy chain CVS Health had also bid for the company.{{cite news |last1=Davis |first1=Michelle F |title=CVS Was Mystery Bidder for One Medical Before Amazon Struck Deal |url=https://www.bloomberg.com/news/articles/2022-08-10/cvs-is-said-to-have-been-mystery-bidder-for-one-medical?srnd=premium&sref=CIpmV6x8 |access-date=11 August 2022 |work=Bloomberg |date=10 August 2022 |language=en}} Amazon formally acquired One Medical on February 22, 2023.

In November 2023, Amazon began offering discounted One Medical memberships to Amazon Prime customers.{{cite news |last1=O'Donovan |first1=Caroline |title=Amazon links One Medical primary care to Prime memberships |url=https://www.washingtonpost.com/technology/2023/11/08/amazon-prime-health-care-one-medical/ |access-date=19 November 2023 |newspaper=Washington Post |date=9 November 2023}}{{cite news |last1=Palmer |first1=Annie |title=Amazon beefs up Prime loyalty program with One Medical discount |url=https://www.cnbc.com/2023/11/08/amazon-beefs-up-prime-loyalty-program-with-one-medical-discount.html |access-date=19 November 2023 |work=CNBC |date=8 November 2023 |language=en}}{{cite news |last1=Welch |first1=Chris |title=Amazon's latest Prime perk is a $100 discount on One Medical |url=https://www.theverge.com/2023/11/8/23952017/amazon-one-medical-prime-discount |access-date=19 November 2023 |work=The Verge |date=8 November 2023 |language=en}}{{cite news |title=Amazon's Doctor Will See You: What to Know About One Medical |url=https://www.cnet.com/health/medical/amazons-doctor-will-see-you-what-to-know-about-one-medical/ |access-date=19 November 2023 |work=CNET |language=en}}

= Reaction =

Following news of the acquisition, several commentators and public advocacy groups expressed concern that the deal would harm patient privacy.{{Cite news |last=Fowler |first=Geoffrey A. |date=2022-07-22 |title=Perspective {{!}} Amazon just bought my doctor's office. That makes me very nervous. |language=en-US |newspaper=Washington Post |url=https://www.washingtonpost.com/technology/2022/07/22/amazon-one-medical-privacy/ |access-date=2023-02-23 |issn=0190-8286}}{{Cite web |last=Contreras |first=Briana |date=August 4, 2022 |title=Public Citizen Advises US Decision-Makers Investigate Amazon-One Medical Merger |url=https://www.managedhealthcareexecutive.com/view/public-citizen-advises-us-decision-makers-investigate-amazon-one-medical-merger |access-date=February 22, 2023 |website=Managed Healthcare Executive |language=en}} U.S. Senator Josh Hawley, a Republican from Missouri, urged the Federal Trade Commission (FTC) to scrutinize the deal.{{Cite web |last=Vittorio |first=Andrea |date=2022-07-28 |title=Amazon, One Medical Deal Raises Data Issue, Hawley Tells FTC (1) |url=https://news.bloomberglaw.com/privacy-and-data-security/amazons-one-medical-deal-raises-data-concerns-hawley-tells-ftc |access-date=2023-02-23 |website=Bloomberg Law |language=en}}

Oregon's health agency, the Oregon Health Authority (OHA) was empowered to assess the deal as there were five One Medical clinics operating in the state as of 2022. In December 2022, the OHA ultimately concluded in its preliminary review of the acquisition that the acquisition would not lead to a substantial reduction in affordable healthcare in the state. As such, the OHA approved the acquisition.{{Cite web |last=Rosenblatt |first=Lauren |date=2022-12-28 |title=Oregon health agency approves Amazon, One Medical acquisition |url=https://www.seattletimes.com/business/oregon-health-agency-approves-amazon-one-medical-acquisition/ |access-date=2023-02-23 |website=The Seattle Times |language=en-US}}

In 2023, One Medical was listed as a sponsor of Tru Con, an annual conference of the Truman Center, a national security think tank.{{cite web |title=Tru Con 2023 Website |url=https://www.trumancenter.org/news/trucon}}

= Antitrust scrutiny =

Following the announcement of the acquisition, observers speculated that the deal may face antitrust scrutiny. In September 2022, a SEC filing by 1Life Healthcare revealed that the FTC had begun a probe into the deal.{{Cite news |last=Muoio |first=Dave |date=2022-09-06 |title=Amazon's $3.9B One Medical purchase is being reviewed by FTC, filings show |language=en |work=Fierce Healthcare |url=https://www.fiercehealthcare.com/health-tech/amazons-39b-one-medical-purchase-being-reviewed-ftc-filings-show |access-date=2023-02-23}}

On February 21, 2023, the FTC ultimately declined to challenge the deal with an antitrust lawsuit before the acquisition was completed.{{Cite web |last=Fung |first=Brian |date=2023-02-22 |title=Amazon closes $3.9 billion deal to acquire One Medical {{!}} CNN Business |url=https://www.cnn.com/2023/02/22/tech/ftc-amazon-one-medical-deal/index.html |access-date=2023-02-23 |website=CNN |language=en}} The acquisition was officially completed the next day, on February 22, 2023. The FTC clarified that it is still investigating the merger and may still choose to challenge the acquisition.