Oscar Health

{{Short description|U.S. health insurance company}}

{{Use mdy dates|date=September 2017}}

{{Infobox company

| name = Oscar Health, Inc.

| logo = Oscar Health logo.svg

| logo_size = 225

| logo_alt = The letters of "Oscar Health Insurance" are each purely colored blue.

| trade_name = Oscar Health, Inc.

| type = Public

| traded_as = {{NYSE|OSCR}}

| industry = Health insurance

| founded = {{Start date and age|2012|11|01}} in New York City

| founders = {{ubl|Mario Schlosser|Kevin Nazemi|Josh Kushner}}

| hq_location = One Hudson Square

| hq_location_city = {{nowrap|New York City}}

| hq_location_country = U.S.

| key_people = Mark Bertolini (CEO)

| area_served = New York, California, Texas, New Jersey, Ohio, Tennessee, Arizona, Florida, Michigan, Pennsylvania, Virginia, Georgia, Kansas, Colorado, and Missouri

| members = 1.3 million (2024)

| revenue = {{increase}} {{US$|5.86 billion|link=yes}} (2023)

| operating_income = {{increasenegative}} {{US$|-236 million}} (2023)

| net_income = {{increasenegative}} {{US$|-271 million}} (2023)

| assets = {{decrease}} {{US$|3.60 billion}} (2023)

| equity = {{decrease}} {{US$|806 million}} (2023)

| num_employees = {{circa|2,400}} (2023)

| homepage = {{url|https://hioscar.com}}

| footnotes = {{cite web |url=https://www.sec.gov/ix?doc=/Archives/edgar/data/1568651/000156865124000006/oscr-20231231.htm |title=Oscar Health, Inc. 2023 Annual Report (Form 10-K) |date=February 15, 2024 |publisher=U.S. Securities and Exchange Commission}}

}}

Oscar Health, Inc. is an American health insurance company, founded in 2012 by Joshua Kushner, Kevin Nazemi and Mario Schlosser, and is headquartered in New York City.{{Cite web|url=https://www.forbes.com/sites/stevenbertoni/2015/04/20/obamacare-startup-oscar-health-hits-a-1-5-billion-valuation/|title=Obamacare Startup Oscar Health Hits A $1.5 Billion Valuation|website=Forbes.com|access-date=April 14, 2017}}{{Cite news|url=https://www.latimes.com/business/la-fi-cutting-edge-oscar-20151018-story.html|title=Insurance start-up Oscar seeks to shake up healthcare through its app|last=Khouri|first=Andrew|date=October 18, 2015|work=Los Angeles Times|access-date=April 14, 2017|issn=0458-3035}} The company focuses on the health insurance industry through telemedicine, healthcare focused technological interfaces, and transparent claims pricing systems which would make it easier for patients to navigate.{{Cite web|title=10 things to know about Oscar Health: A view of the company 6 years after its founding|url=https://www.beckershospitalreview.com/payer-issues/10-things-to-know-about-oscar-health-a-view-of-the-company-6-years-after-its-founding.html|access-date=2020-07-15|website=www.beckershospitalreview.com|date=June 29, 2018 }}

History

=2012–2015=

According to the company, it was founded in 2012 by Mario Schlosser, Joshua Kushner, and Kevin Nazemi, who were classmates at Harvard Business School.{{cite news|last1=Mangan|first1=Dan|title=Prix Fixe Obamacare: Deductible-Only Plans Keep It Simple|url=https://www.cnbc.com/2014/12/11/prix-fixe-obamacare-deductible-only-plans-keep-it-simple.html|accessdate=January 18, 2017|work=CNBC.com|date=December 11, 2014}} Mother Jones reported in March 2020 that Joshua and his brother Jared owned the firm's parent company, Thrive Partners III, at the time of its incorporation in 2013.{{Cite web|last=Corn|first=David|title=Jared Kushner once controlled a firm now running a coronavirus testing website|url=https://www.motherjones.com/politics/2020/03/jared-kushner-once-controlled-oscar-now-running-a-coronavirus-testing-site/|access-date=2021-03-31|website=Mother Jones|language=en-US}} Oscar began selling insurance for 2013,{{Cite news|url=https://www.washingtonpost.com/news/wonk/wp/2013/07/26/can-three-technologists-40-million-and-obamacare-change-health-insurance-forever/|title=Can three technologists, $40 million, and Obamacare change health insurance forever?|newspaper=Washington Post|access-date=September 10, 2017}} the same year that the Affordable Care Act exchanges and individual mandate went into effect for the 2014 plan year. In its first year, Oscar secured 16,000 members. In 2015, Oscar expanded coverage to New Jersey and grew to about 40,000 members.

=2016=

Oscar had 145,000 members in New York, New Jersey, California, and Texas in 2016.{{Cite news|url=https://www.bloomberg.com/news/articles/2016-02-19/health-startup-oscar-shifts-tack-in-bid-for-million-customers|title=How Health Insurance Startup Oscar Is Going to Get to 1 Million Members|date=February 19, 2016|work=Bloomberg.com|access-date=September 10, 2017}} The firm expanded its operations to Tempe, Arizona, in August that year, where it decided to locate its Concierge teams, their name for their member services model.{{Cite web|url=https://www.bizjournals.com/phoenix/news/2017/03/06/new-york-based-tech-driven-health-insurance.html|title=New York-based tech-driven health insurance startup hiring 150 in Tempe|website=www.bizjournals.com|access-date=September 10, 2017}} On August 23, Oscar announced it would be exiting the New Jersey Marketplace at the end of 2016, citing uncertainties in the market that would make it challenging "to operate effectively and continue to deliver access to quality healthcare."{{Cite web|url=http://medcitynews.com/2016/08/oscar-will-leave-nj-market/|title=Oscar will leave 2 markets as insurance startup finds similar challenges as national payers – MedCity News|website=medcitynews.com|date=August 24, 2016 |access-date=September 10, 2017}} Oscar also announced that it would halve the size of its provider network in New York amidst rising premiums in order to "gain more control over pricing and patient experience".NewYorkTimes (August 30, 2016) AbelsonReed

In November 2016, the firm opened the Oscar Center in partnership with Mount Sinai Health System. Located in Brooklyn Heights, next to the Jay Street–MetroTech station, the Oscar Center had a primary care practice only available to Oscar policyholders, with a doctor, nurse practitioner, and a behavioral health specialist. It also hosted free classes for members, such as yoga classes or classes for expectant mothers.{{Cite news|url=http://www.businessinsider.com/oscar-center-a-tour-inside-the-doctors-office-of-the-future-photos-2016-12|title=Take a look inside the doctor's office of the future, created by a $2 billion startup that's shaking up healthcare|work=Business Insider|access-date=September 10, 2017}} On March 13, 2020, Oscar closed the Oscar Center "until further notice."{{Cite web|url=https://www.hioscar.com/center|title=Oscar | Smart, simple health insurance.|website=www.hioscar.com}}

=2017=

On April 25, 2017, Oscar announced its entrance into the small group insurance market, offering health plans in New York.{{Cite web|url=https://techcrunch.com/2017/04/25/oscar-health-officially-rolls-out-its-small-business-product-oscar-for-business/|title=Oscar Health rolls out its small business product Oscar for Business |website=TechCrunch|last=Buhr|first=Sarah|date=April 25, 2017 |access-date=September 10, 2017}} On June 15, 2017, Oscar announced its partnership with Cleveland Clinic to offer individual health insurance plans to consumers in five counties in Northeastern Ohio.{{Cite web|last=O'Brien|first=Sara Ashley|date=2017-06-15|title=Cleveland Clinic partners with startup Oscar to offer insurance in Ohio|url=https://money.cnn.com/2017/06/15/technology/business/cleveland-clinic-oscar-health/index.html|access-date=2021-02-01|website=CNNMoney}}

On June 21, 2017, Oscar announced its intention to expand to additional markets in 2018 in areas of Tennessee, Ohio, Texas, New Jersey and California.{{Cite web|url=https://techcrunch.com/2017/06/21/oscar-health-is-headed-back-to-new-jersey-and-branching-out-to-ohio-and-tennessee/|title=Oscar Health is headed back to New Jersey and branching out to Ohio and Tennessee |website=TechCrunch|last=Buhr|first=Sarah|date=June 21, 2017 |access-date=September 10, 2017}} On July 12, 2017, Oscar announced that it would be selling small group insurance in the Nashville metro area to companies with up to 50 employees through a strategic partnership with Humana.{{Cite news|url=https://www.nytimes.com/2017/07/12/business/dealbook/oscar-health-humana-insurance.html|title=Oscar Health to Join Humana in Small-Business Venture|last=Merced|first=Michael J. De La|date=July 12, 2017|work=The New York Times|access-date=September 10, 2017|language=en-US|issn=0362-4331}}

A report by the New York Times in October 2017 speculated that Oscar Health had ties to Saudi Arabia. That month, Jared and Joshua Kushner visited Saudi Arabia's Crown Prince Mohammed bin Salman within days of each other. Despite Jared severing ties with Thrive Partners when he began working for the Trump administration, these coordinated visits raised questions about his ability to be impartial on Saudi affairs. Five months after Joshua's visit to Saudi Arabia in October 2017, Oscar Health announced a $165 million round of financing.{{Cite news|last=Kirkpatrick|first=David D.|date=2019-03-21|title=The Kingdom and the Kushners: Jared Went to Riyadh. So Did His Brother.|language=en-US|work=The New York Times|url=https://www.nytimes.com/2019/03/21/world/middleeast/kushner-saudi-arabia.html|access-date=2021-03-31|issn=0362-4331}}

While a spokesman for Kushner said that Oscar Health's management didn't know of direct investment by the Saudis, he declined to disclose if Saudis had invested in Thrive funds. He only confirmed that Thrive hadn't received money from any Saudi parties since the presidential election. In May 2018, Jared Kushner disclosed $8.2 million in capital gains from Thrive funds.

= 2020–present =

In January 2020, Oscar announced a partnership with Cigna to bring health insurance plans to small businesses. The partnership, Cigna + Oscar, will "launch in select markets in 2020 and plan to expand the partnership over time."{{Cite web|last=Japsen|first=Bruce|title=Cigna And Oscar To Launch Health Plans For Small Business|url=https://www.forbes.com/sites/brucejapsen/2020/01/13/cigna-and-oscar-to-launch-health-plans-for-small-business/|access-date=2020-07-13|website=Forbes|language=en}}

As of June 2020, Oscar had sold individual health insurance plans, both directly and through health insurance marketplaces, in New York, Texas and California. Oscar sells Medicare Advantage plans in New York City and Houston, Texas.{{Cite web|title=Oscar Health to launch Medicare Advantage plans in New York, Houston in 2020|url=https://www.fiercehealthcare.com/payer/oscar-health-to-launch-ma-plans-new-york-houston-2020|access-date=2020-07-13|website=FierceHealthcare|language=en}} Mario Schlosser is the company's CEO, after serving as Co-CEO with Nazemi until the latter's departure in early 2015. While Kushner does not hold a formal role in Oscar's daily operations, he remains a major shareholder and Schlosser confirmed (as of 2017) that he has "significant input in multiple aspects of the company like strategy, hiring, and marketing."{{Cite magazine|url=https://backchannel.com/oscar-is-disrupting-health-care-in-a-hurricane-65480bfed940|title=Oscar is Disrupting Health Care in a Hurricane|magazine=WIRED|access-date=September 10, 2017}}

Oscar Health raised $1.2 billion on March 3, 2021, after an IPO.{{Cite web|url=https://www.insurancejournal.com/news/national/2021/03/03/603524.htm|title=Alphabet-Backed Startup Insurer Oscar Health Raises $1.2 Billion in IPO|date=March 3, 2021|website=Insurance Journal}}

Oscar Health reported 1.1 million members across its platform, which equates to 1 in 13 ACA exchange-based enrollees. The company announced it would exit the Arkansas and Colorado markets for plan year 2023.{{Cite web |last=Minemyer |first=Paige |date=2022-05-11 |title=Oscar Health to exit 2 markets as it focuses on profitability |url=https://www.fiercehealthcare.com/payers/oscar-health-exit-2-markets-it-focuses-profitability |access-date=2022-05-17 |website=Fierce Healthcare |language=en}}

Mario Schlosser steps down as CEO on April 3, 2023, transitioning to President of Technology. Mark Bertolini takes over as CEO. [https://www.hioscar.com/press/oscar-health-announces-appointment-of-healthcare-veteran-mark-bertolini]

Marketing and brand

Oscar Health has run marketing campaigns on the New York City Subway.{{cite web |url=https://www.nytimes.com/2016/02/07/style/new-york-city-leaving-returning.html |title=Returning to a Gentler Gotham |first=Meghan |last=Daum |date=February 7, 2016 |work=New York Times }} Bloomberg News reported the advertising campaigns feature cartoons suggesting "an easier way of getting medical care." AdWeek described Oscar Health's print ads as featuring "whimsical, animated characters".

In 2015, AdWeek reported that Oscar was airing its first television campaign targeted at the demographics of "new parents who are too frazzled to shop for health insurance."[https://www.adweek.com/performance-marketing/healthcare-startup-launches-first-tv-ad-new-york-and-new-jersey-162156/ "Healthcare Startup Launches First TV Ad in New York and New Jersey,"] AdWeek, January 5, 2015. The ad launched on network stations in New Jersey and New York areas, cable, movie theaters located in New Jersey and in advertising within the Spotify app.

In 2016, Oscar ran a subway ad campaign with an educational bent around what the problems are with the American healthcare system.{{Cite web|url=https://www.metro.us/brooklyn-commuters-encounter-broken-health-care-system/|title=Brooklyn commuters encounter 'broken' health care system|website=Metro US|date=October 20, 2016 }}

Finances

=Funding=

Oscar has raised capital through a series of funding rounds. Its investors include Thrive Capital, General Catalyst Partners, Khosla Ventures, CapitalG, and Fidelity Investments.Inc (June 24, 2014) FennDonna-8

During the May 2014 Series A round, Peter Thiel's Founders Fund led the series investing $30 million. By the close of Series A, Forbes reported the valuation of the company at $800 million.

During the 2015 Series B round, Oscar Health raised $145 million, bringing the total capital raised to $300 million, thus valuing the company at $1.5 billion.{{cite web |url=https://www.nytimes.com/2015/04/21/business/dealbook/oscar-a-health-insurance-start-up-valued-at-1-5-billion.html |title=Oscar, a Health Insurance Start-Up, Valued at $1.5 Billion |first=Michael |last=Merced |date=April 20, 2015 |work=New York Times }}

Series B investors included Formation 8, Horizons Ventures, Wellington Management Company, and Goldman Sachs.

In September 2015, Oscar announced a funding round with Google Ventures and Google Capital, valuing the company at $1.75 billion.{{cite web |url=https://www.wsj.com/articles/google-backs-startup-oscar-health-insurance-1442374756 |title=Google Backs Startup Oscar Health Insurance |first=Douglas |last=MacMillan |date=September 16, 2015 |newspaper=Wall Street Journal |url-access=subscription}}{{cite web |url=https://www.newyorker.com/business/currency/can-selling-insurance-to-patients-transform-health-care |title=Can Selling Insurance to Patients Transform Health Care? |first=Xu |last=Rena |date=October 29, 2015 |publisher=New Yorker }}

During the 2016 Series C round, Oscar raised $400 million led by Fidelity Investments, with secondary participation from previous investors, with a reported valuation of $2.7 billion.{{Cite news|url=https://www.forbes.com/sites/stevenbertoni/2016/02/22/oscar-health-gets-400-million-and-a-2-7-billion-valuation-from-fidelity/|title=Oscar Health Gets $400 Million And A $2.7 Billion Valuation from Fidelity|last=Bertoni|first=Steven|work=Forbes|access-date=September 10, 2017|language=en}} In 2018, Alphabet invested $375 million in Oscar Health.{{Cite web|last=D'Onfro|first=Jillian|date=2018-08-14|title=Alphabet puts another $375 million into Josh Kushner's Oscar Health, just months after previous investment|url=https://www.cnbc.com/2018/08/14/alphabet-invests-375-million-in-josh-kushner-founded-oscar-health.html|access-date=2020-07-13|website=CNBC|language=en}} As of 2019, the company had raised $1.3 billion, and was valued at $3.2 billion.{{cite web |last1=Loeb |first1=Steven |title=Top startups disrupting the healthcare insurance industry |url=https://vator.tv/news/2019-10-07-top-startups-distrupting-the-healthcare-insurance-industry |website=Vator |date=October 7, 2019 |accessdate=28 October 2019}}

In June 2020, Oscar raised $225 million in funding, in which the funding round saw participation from previous investors and also new investors, namely Baillie Gifford and Coatue.{{Cite web|title=Oscar's health insurance platform nabs another $225 million|url=https://techcrunch.com/2020/06/26/oscars-health-insurance-platform-nabs-another-225-million/|access-date=2020-07-13|website=TechCrunch|date=June 26, 2020 |language=en-US}}

=Revenue=

In 2014, New York magazine reported that as of May 2014, Oscar Health had 16,000 subscribers enrolled in its insurance program producing an estimated $72 million.{{cite news |title=Does Oscar Sound Cooler Than Aetna? |url=https://nymag.com/health/bestdoctors/2014/oscar-health-insurance-2014-6/ |work=New York Magazine |date=June 9, 2014 |last=Shaer |first=Matthew |accessdate=October 30, 2019}} In 2015, Forbes reported that Oscar Health had 40,000 subscribers with an average subscriber paying annual fees of $4,500, placing Oscar Health's revenue estimates at $180 million.

Vox reported that in 2015, Oscar Health lost $92.4 million in New York as the firm's analytical models failed to accurately forecast "the people who signed up for coverage were sicker than the company had expected."{{cite web |url=https://www.vox.com/2016/7/26/12257926/oscar-health-networks-new-york |title=A Google-backed health insurer wants to disrupt insurance by ... limiting patient choice? |first=Sarah |last=Kliff |date=July 26, 2016 |publisher=Vox }}

By 2016, Oscar Health had 135,000 subscribers, with roughly half residing in New York State.{{cite web |url=https://www.nytimes.com/2016/06/20/business/struggling-for-profit-selling-health-insurance-in-state-marketplaces.html |title=Health Insurer Hoped to Disrupt the Industry, but Struggles in State Marketplaces |first=Reed |last=Abelson |date=June 20, 2016 |work=New York Times }}

In February 2017, Bloomberg reported that Oscar had lost $204.9 million in 2016.{{cite news |url=https://www.bloomberg.com/news/articles/2017-02-28/losses-mount-for-obamacare-startup-oscar-as-law-s-repeal-looms |title=Losses Mount for Obamacare Startup Oscar as Repeal Looms |date=February 28, 2017 |work=Bloomberg News |last=Tracer |first=Zachary |url-access=limited |archive-url=https://web.archive.org/web/20170301002449/https://www.bloomberg.com/news/articles/2017-02-28/losses-mount-for-obamacare-startup-oscar-as-law-s-repeal-looms |archive-date=March 1, 2017 |url-status=live}}

In May 2017, Bloomberg reported that Oscar's first quarter loss had narrowed by nearly half, writing that the company was "beginning to get a handle on its medical costs."{{cite web |url=https://www.bloomberg.com/news/articles/2017-05-16/losses-narrow-for-obamacare-startup-oscar-as-strategy-takes-hold |title=Obamacare Insurer Oscar's New Strategy Helps to Narrow Loss |first=Zachary |last=Tracer |date=May 16, 2017 |publisher=Bloomberg }} In August 2017, Bloomberg also reported that Oscar had posted a $57.6 million loss in the first half of 2017, down from the $83 million lost posted the year prior.

In December 2017, TechCrunch reported that Oscar would expect to generate $1 billion in revenue and enroll 250,000 in 2018.{{Cite web|title=Oscar Health expects to generate $1 billion in revenue and sign up 250,000 members in 2018|url=https://techcrunch.com/2017/12/21/oscar-health-expects-to-generate-1-billion-in-revenue-and-sign-up-250000-members-in-2018/|access-date=2020-07-13|website=TechCrunch|date=December 21, 2017 |language=en-US}}

In January 2020, TechCrunch reported that Oscar served 400,000 members and expected to bring in $2 billion by the end of the year.{{Cite web|title=Oscar Health now has 400,000 members and expects to bring in $2 billion by the end of 2020|url=https://techcrunch.com/2020/01/13/oscar-health-now-has-400000-members-and-expects-to-bring-in-2-billion-by-the-end-of-2020/|access-date=2020-07-13|website=TechCrunch|date=January 14, 2020 |language=en-US}}

Headquarters and offices

Oscar's headquarters are located in Tribeca, New York City. They also have a technology outpost in Los Angeles{{Cite web|url=https://medium.com/@OscarHealth/announcing-oscars-first-engineering-outpost-los-angeles-2b9568054ffb|title=Announcing Oscar's first engineering outpost: Los Angeles|last=Health|first=Oscar|date=June 30, 2017|website=Medium|access-date=September 10, 2017}} and a member services operation in Tempe, Arizona.{{Cite web|url=http://www.azcommerce.com/news-events/news/oscar-expands-operations-in-tempe|title=Oscar Expands Operations in Tempe|website=azcommerce.com|access-date=September 10, 2017}}

==References==

{{reflist}}