Overbilling

{{Short description|Charging more than is legal or ethically acceptable}}

Overbilling (sometimes spelled as over-billing) is the practice of charging more than is legally or ethically acceptable on an invoice or bill.

Overview

=Contractors and professionals=

Overbilling in the medical industry can occur when doctors seek to overcharge the government or an insurance company for the actual services provided to their patients or by charging for services not provided.{{cite news |url=https://news.google.com/newspapers?id=5WUxAAAAIBAJ&pg=1298,3846318&dq=overbilling&hl=en |newspaper=Montreal Gazette |accessdate=July 8, 2013 |title=Over-billing isn't the Rx |date=March 10, 1982}} Overbilling in the legal industry can occur with both large institutional clients and smaller, individual companies or personal clients.{{cite news |url=http://www.thestar.com.my/story.aspx?file=%2f2008%2f6%2f20%2fnorth%2f21602917&sec=North |title=Beware of over-billing by lawyers, says CAP |date=June 20, 2008 |accessdate=July 8, 2013 |newspaper=The Star Online}} Overbilling can be an issue in the consultancy and information technology industries as well. Stephen Northcutt, Cynthia Madden, and Cynthia Welti wrote that overbilling occurs more often within larger companies where there is less of a personal connection between employees or contractors and the firm being billed.{{cite book |page=387 |url=https://books.google.com/books?id=aC857RycBD0C&dq=overbilling&pg=PA387 |title=IT Ethics Handbook:: Right and Wrong for IT Professionals |author1=Stephen Northcutt |author2=Cynthia Madden |author3=Cynthia Welti |name-list-style=amp |accessdate=July 8, 2013 |date=2004 |publisher=Elsevier|isbn = 9780080478821}}

=Institutional overbilling=

Overbilling can occur when larger institutions or governments create errors in their calculations of how much various individuals may owe.{{cite news |url=http://seattletimes.com/avantgo/2017356005.html |newspaper=Seattle Times |accessdate=July 8, 2013 |date=January 28, 2012 |title=DOT identifies overbilling of Highway 520 tolls |author=Mike Lindblom}} Banks and credit card providers can also overbill clients, or indirectly facilitate overbilling through the method by which they allow vendors to charge a client after the client has accented to having their card billed.{{cite book |url=https://books.google.com/books?id=mqjfZ5X2rgcC&dq=overbilling&pg=PA130 |page=130 |title=Personal Finance in Singapore |author=Chwee Huat Tan |publisher=NUS Press |year=2001 |isbn=9789971692506 |accessdate=July 8, 2013}} It has been argued that overbilling is rampant enough in some industries that employees that refuse to overbill risk their jobs due to a lack of economic foresight or acuity in management policies or business plans.{{cite book |url=https://books.google.com/books?id=YQx6FzVFkqMC&dq=overbilling&pg=PA41 |page=42 |accessdate=July 8, 2013 |date=2007 |title=The Cheating Culture: Why More Americans Are Doing Wrong to Get Ahead |author=David Callahan |publisher=Houghton Mifflin Harcourt|isbn=9780156035576 }}

Laws

Overbilling clients can constitute an example of breach of contract and result in fines, lawsuits, or prison time.{{cite book |url=https://books.google.com/books?id=7ha4rMsqIMwC&dq=overbilling&pg=PA150 |page=150 |accessdate=July 8, 2013 |title=Contemporary Security Management |author=John Fay |year=2006 |publisher=Butterworth-Heinemann|isbn=9780750679282 }}{{cite magazine |url=https://books.google.com/books?id=ywZ3cmqbSLUC&dq=overbilling&pg=PT67 |author=Darlene Ricker |accessdate=July 8, 2013 |date=August 1994 |title=Greed, Ignorance, & Overbilling |page=ff |magazine=ABA Journal}} Overbilling can also be a part of U.S. Racketeer Influenced and Corrupt Organizations Act schemes and other organized crime activities.{{cite book |url=https://books.google.com/books?id=ZdAb_PiNkM0C&dq=overbilling&pg=SA4-PA18 |pages=4–18 |title=Civil RICO Practice Manual |accessdate=July 8, 2013 |author=Paul A. Batista |year=2007 |publisher=Aspen Publishers Online|isbn=9780735567825 }} Some individuals that have been convicted of overbilling were done so under the charge of mail fraud, or under the False Claims Act in the United States.{{cite book |url=https://books.google.com/books?id=Ipvh76CryVoC&dq=overbilling&pg=PA116 |pages=116–117 |title=Crime: Computer Viruses to Twin Towers |accessdate=July 8, 2013 |author=H. Thomas Milhorn |publisher=Universal-Publishers |year=2004|isbn=9781581124897 }}

Leonard Vona wrote that, "Overbilling schemes differ from false billing schemes in that the vendor is a real vendor and actual goods or services are provided. The real vendor typically commits the scheme in collusion with a company employee. The real vendor over charges the company and an accounts payable manager approves the vendor invoice for payment. The vendor can commit the scheme without internal collusion by taking advantage of known internal control weaknesses." He also wrote that overbilling can occur via fictitious charges, inflated prices, inflating the quantity on a statement above the actual quantity delivery, providing sub-standard products, charging for goods or services a vendor knows a company does not need, charging too much, and others.{{cite book |url=https://books.google.com/books?id=O0x7nzdk6gEC&dq=overbilling&pg=PT96 |title=Fraud Risk Assessment: Building a Fraud Audit Program |author=Leonard W. Vona |accessdate=July 8, 2013 |date=2012 |publisher=John Wiley & Sons|isbn=9781118429082 }}

Anti-overbilling practices

Overbilling is a part of many fraud audit infrastructures employed by large companies.{{cite book |url=https://books.google.com/books?id=e0xUdMHkGbIC&dq=overbilling&pg=PA169 |page=169 |accessdate=July 8, 2013 |date=2011 |title=The Fraud Audit: Responding to the Risk of Fraud in Core Business Systems |author=Leonard W. Vona |publisher=John Wiley & Sons|isbn=9781118093702 }} Computer programs and software is often used to screen a company's finances to check for overbilling or symptoms of overbilling.{{cite book |url=https://books.google.com/books?id=2VLLMXzh26wC&dq=overbilling&pg=PT171 |accessdate=July 8, 2013 |title=Computer Aided Fraud Prevention and Detection: A Step by Step Guide |author=David Coderre |year=2009 |publisher=John Wiley & Sons|isbn=9780470451618 }} Overbilling has been the focus of several infamous scandals, such as the Worldcom scandal{{cite news |url=http://usatoday30.usatoday.com/money/telecom/2002-07-03-wcom-overbilling.htm |date=March 7, 2002 |accessdate=July 8, 2013 |newspaper=USA Today |title=Overbilling issue may add to WorldCom's trouble}} and the bankruptcy of W. T. Grant.{{cite book |url=https://books.google.com/books?id=lqstZU_G5aMC&dq=overbilling&pg=PT161 |author=Caroline Sutton |accessdate=July 8, 2013 |date=2010 |title=How Did They Do That? |publisher=HarperCollins|isbn=9780062018519 }}

References

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Category:Fraud