PACT (interaction design)

{{refimprove|date=November 2014}}

In interaction design, PACT (an acronym for People, Activities, Contexts, Technologies) is a structure used to analyse with whom, what and where a user interact with a user interface.

{{cite book

|last=Benyon

|first=David

|authorlink=

|title=Designing Interactive Systems: People, Activities, Contexts, Technologies

|title-link=Designing Interactive Systems: People, Activities, Contexts, Technologies

|publisher=Addison Wesley

|year=2005

|isbn=978-0321116291

}}

Interaction is considered, in this framework, as a relationship between people, activities, contexts, and technologies.{{Cite book|title=Spaces of Interaction, Places for Experience: Places for Experience|last=Benyon|first=David|date=2014|publisher=Morgan & Claypool Publishers|isbn=9781608457717|location=|pages=3}}

To analyze a user experience (UX) design using PACT, a designer must scope out the possible variety of people, activities, contexts, and technologies in a domain through brainstorming or envisionment techniques.{{Cite book|title=Designing User Experience: A Guide to HCI, UX and Interaction Design|last=Benyon|first=David|date=2019|publisher=Pearson UK|isbn=9781292155531|location=|pages=2–17}} PACT also focuses on three categories for mapping people differences: physical differences, psychological differences, and social differences.{{Cite book|title=ECGBL 2018 12th European Conference on Game-Based Learning|last=Ciussi|first=Dr Melanie|date=2018|publisher=Academic Conferences and Publishing Limited|isbn=9781911218999|location=Reading, UK|pages=63}}