Pakistan Citizen's Portal

{{Short description|Pakistani government agency}}

{{Orphan|date=February 2022}}

{{Infobox organization

| name = Pakistan Citizen's Portal

| formation = 28 October 2018

| abbreviation = PCP

| headquarters = Islamabad, Pakistan

| owner = Government of Pakistan

| leader_title = Headed by

| leader_name = Prime Minister of Pakistan

| parent_organization = PM's Performance Delivery Unit (PMDU)

| website = https://citizenportal.gov.pk

}}

The Pakistan Citizen's Portal (PCP) is a Pakistani government agency. It began as a government-owned mobile application for the citizens of Pakistan through which they can lodge their complaints with the government.{{Cite web|title=PM Imran Khan launches 'Pakistan Citizen Portal'|url=https://www.thenews.com.pk/latest/386703-pm-imran-khan-to-launch-pakistan-citizen-portal-today|access-date=2021-12-07|website=www.thenews.com.pk|language=en}}{{Cite web|title=Pakistan Citizens' Portal to redress public grievances and improve governance: PM Imran Khan|url=https://www.radio.gov.pk/28-10-2018/pm-to-inaugurate-pakistan-citizen-portal-today|access-date=2021-12-07|website=www.radio.gov.pk|language=en}}

History

The Prime Minister of Pakistan, Imran Khan, launched Pakistan Citizen's Portal (PCP) in October 2018.{{Cite web|date=2018-10-28|title=PM launches Pakistan Citizens' Portal to address public complaints|url=http://tribune.com.pk/story/1835999/pm-launches-pakistan-citizens-portal-address-public-complaints|access-date=2021-12-07|website=The Express Tribune|language=en}} {{Cite web|date=2023-05-19|title=What is the role of Pakistan Citizen Portal App?|url=https://packagesguide.com/what-is-the-role-of-pakistan-citizen-portal-app|access-date=2023-06-04|website=Packages Guide|language=en}}

Functioning

The Pakistan Citizen's Portal operates under the Prime Minister's Performance Delivery Unit (PMDU).{{Cite web|date=2018-10-28|title=PM launches Pakistan Citizens' Portal to address public complaints|url=http://tribune.com.pk/story/1835999/pm-launches-pakistan-citizens-portal-address-public-complaints|access-date=2021-12-07|website=The Express Tribune|language=en}}

Other platforms

  • The Pakistan Citizen's Portal launched its web-based services and helpline on 28 September 2020.{{Cite web|date=2020-09-10|title=Web service of Pakistan Citizen Portal launched|url=https://nation.com.pk/10-Sep-2020/web-service-of-pakistan-citizen-portal-launched|access-date=2021-12-07|website=The Nation|language=en|archive-date=2020-12-07|archive-url=https://web.archive.org/web/20201207184028/https://nation.com.pk/10-Sep-2020/web-service-of-pakistan-citizen-portal-launched|url-status=dead}}{{Cite web|title=Info Minister inaugurates Pakistan Citizen Portal helpline|url=https://www.radio.gov.pk/24-09-2020/info-minister-inaugurates-pakistan-citizen-portal-helpline|access-date=2021-12-07|website=www.radio.gov.pk|language=en}}
  • In October 2020, manual complaint lodging facility was provided at the dashboards of government offices for illiterate and physically challenged people.{{Cite web|date=2020-10-08|title=PM Imran directs authorities to provide manual complaint registration through PCP|url=http://tribune.com.pk/story/2267505/pm-imran-directs-authorities-to-provide-manual-complaint-registration-through-pcp|access-date=2021-12-07|website=The Express Tribune|language=en}}

Achievements

  • The Pakistan Citizen's Portal was ranked as the second best government app in the World Government Summit held in Dubai, out of a total 4,646 mobile applications by 87 countries.{{Cite web|last=Dawn.com|date=2019-02-13|title=Pakistan Citizen's Portal app clinches 2nd spot at World Government Summit|url=https://www.dawn.com/news/1463589|access-date=2021-12-07|website=DAWN.COM|language=en}}{{Cite web|title=Pakistan Citizen Portal highlighted at World Government Summit|url=https://www.thenews.com.pk/latest/431197-pakistan-citizen-portal-highlighted-at-world-government-summit|access-date=2021-12-07|website=www.thenews.com.pk|language=en}}

See also

References

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