Patient and Client Council (Northern Ireland)
{{Short description|Patient safety organisation}}
{{Use dmy dates|date=July 2024}}
{{Infobox government agency
| name = Patient and Client Council
| native_name =
| native_name_a =
| native_name_r =
| type = Non-departmental public boody
| seal =
| seal_size =
| seal_caption =
| seal_alt =
| logo =
| logo_size =
| logo_caption =
| logo_alt =
| image =
| image_size =
| image_caption =
| image_alt =
| formed = 2009
| preceding1 =
| preceding2 =
| dissolved =
| superseding1 =
| superseding2 =
| agency_type =
| jurisdiction =
| status =
| headquarters =
| coordinates =
| motto =
| employees =
| budget =
| minister_type =
| minister1_name =
| minister1_pfo =
| minister2_name =
| minister2_pfo =
| deputyminister_type =
| deputyminister1_name =
| deputyminister1_pfo =
| deputyminister2_name =
| deputyminister2_pfo =
| chief1_name = Ruth Sutherland
| chief1_position = Chair
| chief2_name =
| chief2_position =
| parent_department =
| parent_agency =
| parent_agency_type =
| child1_agency =
| child2_agency =
| keydocument1 = Health and Social Care (Reform) Act (Northern Ireland) 2009
| keydocument2 = The Patient and Client Council (Membership and Procedure) Regulations (Northern Ireland) 2009
| website = {{URL|https://pcc-ni.net/}}
| agency_id =
| map =
| map_size =
| map_caption =
| map_alt =
| footnotes =
| embed =
}}
The Patient and Client Council (PCC) was first established in 2009 as part of the Health and Social Care (Reform) Act (Northern Ireland) 2009{{Cite legislation Northern Ireland
| type = act
| year = 2009https://www.itv.com/news/utv/2023-08-02/organisations-reprimanded-over-avoidable-personal-information-disclosure
| chapter = 1
| title = Health and Social Care (Reform) Act (Northern Ireland) 2009
| section = 17
}} promotes patients' interests to the Health and Social Care.{{cite web
| url = https://pcc.csmbdesign.co.uk/about-us/
| title = Who we are and what we do
| website = Patient and Client Council
| access-date = 2024-07-10
| quote = With respect to health and social care services, the PCC: represents the interests of the public; promotes the involvement of the public; assists people making or intending to make a complaint; promotes the provision by HSC bodies of advice and information to the public about the design, commissioning and delivery of services; undertakes research into the best methods and practices for consulting and engaging the public.
}}
The council consists of 5 members from district councils, 5 members from voluntary organisations with an interest in health and social care, and 1 member from a trade union.{{Cite legislation Northern Ireland
| type = nisr
| year = 2009
| number = 98
| regulation = 2
| part = 2
| title = The Patient and Client Council (Membership and Procedure) Regulations (Northern Ireland) 2009
}}
Reports
In October 2020, the PCC submitted evidence to the Health Committee of the Assembly regarding the impact of COVID-19 on care homes - heavily criticising the visitation arrangements of care homes.{{cite web
| url = https://www.niassembly.gov.uk/globalassets/documents/committees/2017-2022/health/reports/covid-19-and-its-impact-on-care-homes/written-submissions/patient-and-client-council.pdf
| title = Submission to the Health Committee Inquiry into the Impact of COVID-19 on Care Homes in Northern Ireland
| author = Patient and Client Council
| website = Northern Ireland Assembly
| publisher = Patient and Client Council
| date = 2020-10-31
| access-date = 2024-07-10
| quote = T
}}
In December 2020, the PCC released a report on the impact of shielding in Northern Ireland, suggesting improvements in accessibility for people shielding.{{cite web | url = https://pcc-ni.net/media/4wbcv3rq/pcc-report-on-the-impact-of-shielding-2020.pdf | title = PCC Report on the Impact of Shielding: Exploring the experiences and perspectives of clinically extremely vulnerable people during COVID-19 shielding | author = Patient and Client Council | website = Patient and Client Council | date = 2020-12-31 | access-date = 2024-07-10 | quote = }}
In January 2021, the PCC released a report on health literacy, calling for greater patient involvement in making decisions.{{cite web | url = https://pcc-ni.net/media/54ipa1z5/pcc-scoping-paper-on-health-literacy-2021.pdf | title = Towards an action plan for health literacy in Northern Ireland: A Patient and Client Council scoping paper| author = Patient and Client Council | website = Patient and Client Council | date = 2021-01-31 | access-date = 2024-07-10 | quote = The Information Commissioner's Office has reprimanded two Northern Ireland organisations for data security breaches.}}
In May 2022, the PCC released a report on grief and bereavement describing public concerns about the stigma associated with death and the specific stigmas associated with suicide.{{cite web | url = https://pcc-ni.net/media/tcbfv1b0/pcc-summary-paper-on-engagement-re-grief-and-bereavement-in-ni-2022.pdf | title = Grief & Bereavement in Northern Ireland | author = Patient and Client Council | website = Patient and Client Council | date = 2022-01-31 | access-date = 2024-07-10 | quote =}}
In February 2023, the PCC released a report on the possible closure of Muckamore Abbey Hospital describing concerns about replacement services.{{cite web | url = https://pcc-ni.net/media/tcbfv1b0/pcc-summary-paper-on-engagement-re-grief-and-bereavement-in-ni-2022.pdf | title = ENGAGEMENT ON THE PUBLIC CONSULTATION ON THE FUTURE OF MUCKAMORE ABBEY HOSPITAL| author = Patient and Client Council | website = Patient and Client Council | date = 2023-02-28 | access-date = 2024-07-10 | quote = }}
Controversies
In August 2023, the PCC was reprimanded by the Information Commissioner's Office over a data breach.{{cite web | url = https://www.itv.com/news/utv/2023-08-02/organisations-reprimanded-over-avoidable-personal-information-disclosure | title = Northern Ireland Executive Office and Patient and Client Council reprimanded over data breach | author = UTV | website = ITV | publisher = ITV Consumer Limited | access-date = 2024-07-10 | quote = The Information Commissioner's Office has reprimanded two Northern Ireland organisations for data security breaches.
}}
See also
References
{{reflist}}
External links
- {{Official website|https://pcc-ni.net/}}
Category:2009 establishments in Northern Ireland