Red Robin

{{Short description|American casual dining restaurant chain}}

{{About|the restaurant chain}}

{{pp-pc1}}

{{Use mdy dates|date=August 2020}}

{{Infobox company

| name = Red Robin Gourmet Burgers, Inc.

| logo = Red Robin logo.svg

| type = Public

| traded_as = {{ubl|{{NASDAQ|RRGB}}|Russell 2000 component}}

| image = Red Robin Restaurant Exterior 2015.jpg

| image_caption = A Red Robin restaurant in 2015

| trade_name = Red Robin Gourmet Burgers and Brews

| former_name = {{Unbulleted list|Sam's Tavern (1940–1942) | Sam's Red Robin}} (1942–1969)

| genre = Casual dining

| founder = Gerry Kingen

| founded = *{{start date and age|1940}} in Seattle, Washington, U.S. (as Sam's Tavern)

  • {{start date and age|1969}} (as Red Robin)

| industry = Restaurant

| location = Tuscany Plaza

6312 S Fiddlers Green Circle, Suite 200 Greenwood Village, Colorado, 80111

| hq_location_country = United States

| locations = 506 (2023){{Cite web | url=https://ir.redrobin.com/ | title=Red Robin Gourmet Burgers, Inc. (RRGB) | website=Red Robin Gourmet Burgers, Inc. (RRGB) | access-date=September 4, 2024}}

| area_served = {{ubl|United States|Canada}}

| key_people = G.J. Hart (CEO)
Todd Wilson (CFO)
Sarah Mussetter (CLO)
Kevin Mayer (CMO)
Jason Rusk (CBDO)
Jyoti Lynch (CTO)

| num_employees =

| products = {{hlist|Burgers|chicken|french fries|sandwiches|appetizers|desserts|milkshakes|salads|soups|alcoholic beverages|soft drinks{{Cite web|url=https://www.redrobin.com/#whats-new|title = Gourmet Burgers and Brews - Red Robin}}}}

| revenue = {{Profit}} {{US$|1.002 billion|link=yes}}
(FY February 25, 2021){{Cite web|url=https://www.marketwatch.com/investing/stock/RRGB/financials|title = RRGB | Red Robin Gourmet Burgers Inc. Annual Income Statement}}

| net_income = {{Profit}} US$276.07 million
(FY February 25, 2021){{Cite web|url=https://www.marketwatch.com/investing/stock/RRGB/financials|title = RRGB | Red Robin Gourmet Burgers Inc. Annual Income Statement}}

| website = {{URL|redrobin.com/}}

| footnotes = {{cite web|url=https://www.nrn.com/casual-dining/denny-marie-post-retires-red-robin-ceo?|last=Ruggless |first=Ron|date= Apr 3, 2019|title=Denny Marie Post retires as Red Robin CEO|work=Nation's Restaurant News|access-date=Apr 3, 2019}}{{cite web|url=https://www.redrobin.com/company/about-us/leadership.html|title=Red Robin leadership|work=Red Robin|access-date=March 31, 2019|archive-date=March 31, 2019|archive-url=https://web.archive.org/web/20190331181438/https://www.redrobin.com/company/about-us/leadership.html|url-status=dead}}

}}

Red Robin Gourmet Burgers, Inc., more commonly known as Red Robin Gourmet Burgers and Brews or simply Red Robin, is an American chain of casual dining restaurants founded in September 1969 in Seattle, Washington. In 1979, the first franchised Red Robin restaurant was opened in Yakima, Washington.{{cite news|url=https://www.nrn.com/casual-dining/former-red-robin-ceo-michael-snyder-dies-68|last=Ruggless |first=Ron|date=December 6, 2018|title=Former Red Robin CEO Michael Snyder dies at 68|work=Nations Restaurant News|access-date=July 1, 2019}} Red Robin's headquarters is in Greenwood Village, Colorado. As of December 2024, the company operated a total of 498 restaurants, with 91 being operated as a franchise.{{Cite web |last=Coley |first=Ben |date=2025-02-28 |title=Red Robin May Close 70 Underperforming Restaurants |url=https://www.fsrmagazine.com/feature/red-robin-to-close-70-underperforming-restaurants/?utm_source=chatgpt.com |access-date=2025-05-18 |website=FSR magazine |language=en-US}}

History

The first Red Robin was located at the corner of Furhman and Eastlake Avenues E. in Seattle, at the southern end of the University Bridge. This building dated from 1916 as a grocery store and was later converted into a restaurant in the 1920s; it was owned by 12 properties and known by various names. It was renamed to Sam's Red Robin Tavern in 1942, allegedly by owner Samuel Caston, who sang in a barbershop quartet and could frequently be heard singing the song "When the Red, Red Robin (Comes Bob, Bob, Bobbin' Along)".{{cite news |last=Eals |first=Clay |date=November 10, 2022 |title=Red Robin restaurants arose from a tiny site near the University Bridge |url=https://www.seattletimes.com/pacific-nw-magazine/red-robin-restaurants-arose-from-a-tiny-site-near-the-university-bridge/ |work=The Seattle Times |accessdate=September 18, 2023}}{{cite web|url=http://www.redrobin.com/about/|title=About Us|publisher=Red Robin|url-status=dead|archive-url=https://web.archive.org/web/20140512221811/http://www.redrobin.com/about/|archive-date=2014-05-12}}

In 1969, local Seattle restaurant entrepreneur Gerry Kingen bought and expanded the restaurant. The business dropped the "Sam's" and became Red Robin. The first restaurant was 1,200 sq ft (110 m2). It was a favored hangout for University of Washington students.{{cite news|author=Hillestad, Kimberly|url=http://dailyuw.com/news/1999/apr/08/a-long-dry-spell/|title=A Long Dry Spell|work=The Daily|publisher=University of Washington|date=April 8, 1999|archive-url=https://archive.today/20120708110619/http://dailyuw.com/news/1999/apr/08/a-long-dry-spell/|archive-date=July 8, 2012}}{{cite news|author=Vu, Tiffany|url=http://dailyuw.com/news/2010/mar/05/bye-bye-birdie/|title=Bye bye, birdie|work=The Daily|publisher=University of Washington|date=March 5, 2010|archive-url=https://archive.today/20120707204143/http://dailyuw.com/news/2010/mar/05/bye-bye-birdie/|archive-date=July 7, 2012}} Kingen continued to operate the location as a tavern for a few years, but later added hamburgers to the menu, eventually giving fans 28 different burgers to choose from, and sales increased.

File:Red Robin Bacon Cheeseburger.jpg

After ten years of building the Red Robin concept, Kingen decided to franchise it,{{cite web|url=http://fundinguniverse.com/company-histories/red-robin-gourmet-burgers-in-history/|title=History of Red Robin Gourmet Burgers, Inc. |publisher=fundinguniverse.com}} which proved to be significant in the development of the chain. The chain drew its strength through franchising and through one franchisee in particular. Kingen's association with the company he founded later ended, but the franchising system endured.

In 1979, Kingen sold Michael and Steve Snyder the rights to open a Red Robin in Yakima, Washington, and The Snyder Group Company became Red Robin's first franchisee. In 1980, Red Robin opened a restaurant in Portland, Oregon. In 1983, Red Robin adopted a mascot named Red. In 1985, Red Robin had 175 restaurants when the corporate headquarters was moved from downtown Seattle to Irvine, California after CEO Kingen sold a controlling interest in Red Robin Corp. to Skylark Corporation of Japan and where Michael Snyder had Red Robin offices. With marginal successes and poor financial performance under Skylark's management, Kingen, then a minority owner, in 1995 stepped back into Red Robin with Michael Snyder. In 2000, the company opened its 150th restaurant. The headquarters were moved to the Denver Tech Center. In 2000, Red Robin merged with the Snyder Group, and Snyder became the company's president, chairman, and CEO. Snyder took the company public in 2002. In 2005, Snyder was ousted as CEO after allegations of fraud, which led to a SEC investigation and settlement and shareholders' lawsuit.{{cite web |title=Michael J. Snyder: Lit. Rel. No. 20142 / June 4, 2007 |url=https://www.sec.gov/litigation/litreleases/2007/lr20142.htm |website=www.sec.gov |access-date=31 May 2023}}{{cite news |title=Red Robin ex-CEO settles SEC fraud charges over pay |url=https://www.reuters.com/article/us-redrobin-sec-snyder/red-robin-ex-ceo-settles-sec-fraud-charges-over-pay-idUSN0420610820070604 |access-date=31 May 2023 |work=Reuters |date=4 June 2007 |language=en}}{{cite news |title=Retirement and General Release Agreement--Michael J. Snyder |url=https://www.sec.gov/Archives/edgar/data/1171759/000119312505165278/dex101.htm |access-date=31 May 2023 |work=www.sec.gov}}

The first Red Robin in the Chicago area opened in January 2001 at Woodfield Mall in Schaumburg, Illinois.{{cite news|last=Gottesman|first=Walter|date=January 15, 2001|url=https://www.chicagotribune.com/news/ct-xpm-2001-01-15-0101150203-story.html|title=Hamburger restaurant chain makes area debut at Woodfield|website=Chicago Tribune }} Additional locations opened in Warrenville and Wheaton that year.{{Cite news|date=August 14, 2001|url=https://www.chicagotribune.com/news/ct-xpm-2001-08-14-0108140264-story.html|title=Red Robin in Wheaton|work=Chicago Tribune}}

The original Red Robin closed on March 21, 2010, due to prohibitive maintenance costs for the old building.{{cite news |last=Leson |first=Nancy |date=May 1, 2010 |title=Red Robin to close original Seattle location March 21 |url=http://seattletimes.nwsource.com/html/allyoucaneat/2011228316_red_robin_to_close_its_origina.html |work=The Seattle Times |url-status=dead |archive-url=https://web.archive.org/web/20100715174153/http://seattletimes.nwsource.com/html/allyoucaneat/2011228316_red_robin_to_close_its_origina.html |archive-date=July 15, 2010 |accessdate=September 18, 2023}}{{cite web|last1=Guzman|first1=Monica|title=Red Robin publishes Seattle memories of shuttered restaurant|url=http://blog.seattlepi.com/thebigblog/archives/198991.asp|website=Seattle's Big Blog|date=23 March 2010}}{{cite web|last1=Clement|first1=Bethany Jean|title=Bar Exam|url=http://www.thestranger.com/seattle/bar-exam/Content?oid=3665534|website=The Stranger|date=March 25, 2010|access-date=2019-11-27}} It was demolished on August 28, 2014,{{Cite web |first=Dan |last=Savage |author-link=Dan Savage |date=August 28, 2014 |title=This Red Robin Is No More! It Has Ceased To Be! This Is An Ex-Robin! |url=http://slog.thestranger.com/slog/archives/2014/08/28/this-red-robin-is-no-more-it-has-ceased-to-be-this-is-an-ex-robin |department=Slog (blog) |work=The Stranger |access-date=2014-08-31}} to make way for a three-story residential building named the "Robin's Nest".

As of the fiscal year 2015, the company had 538 restaurants with a revenue of $1.25 billion.[http://services.corporate-ir.net/SEC/Document.Service?id=P3VybD1hSFIwY0RvdkwyRndhUzUwWlc1cmQybDZZWEprTG1OdmJTOWtiM2R1Ykc5aFpDNXdhSEEvWVdOMGFXOXVQVkJFUmlacGNHRm5aVDB4TURjMU56TTFPU1p6ZFdKemFXUTlOVGM9JnR5cGU9MiZmbj1SZWRSb2JpbkdvdXJtZXRCdXJnZXJzSW5jLnBkZg== Red Robin Gourmet Burgers 2015 Annual Report]{{Dead link|date=March 2023 |bot=InternetArchiveBot |fix-attempted=yes }} To expand their reach, Red Robin added a "simplified" line of restaurants called Red Robin's Burger Works featuring quick service and with locations in Washington, D.C., Illinois, Ohio, and Colorado. These restaurants, launched in 2011, were mostly closed in 2016; three were rebranded as Red Robin Express to differentiate them from full-service locations.{{cite web|url=https://www.denverpost.com/2016/10/05/red-robin-burger-works-closing/|date=October 5, 2016|title=Red Robin giving up on Burger Works fast-casual concept|work=Denver Post|access-date=May 22, 2022}}

On December 2, 2018, Michael Snyder died by suicide.{{cite web|url=https://www.foxnews.com/us/former-red-robin-burger-chain-ceo-comitts-suicide |last=Casiano |first=Louis |date=December 4, 2018 |title=Former Red Robin burger chain CEO dead from self-inflicted gunshot, reports say |work=Fox News |access-date=September 5, 2019}} In September 2019, Paul J.B. Murphy III was appointed president, Chief Executive Officer, and a member of the company's board of directors, effective October 3, 2019.{{cite web|url=https://www.nrn.com/casual-dining/red-robin-names-industry-veteran-paul-murphy-new-ceo|date=September 5, 2019 |work=Nation's Restaurant News |last=Luna | first=Nancy |title=Red Robin names industry veteran Paul Murphy as new CEO| access-date=May 22, 2022}} The following month, the company announced plans to close its five locations in Alberta, Canada in the Edmonton area by early December.{{cite web|url=https://www.cbc.ca/news/canada/edmonton/red-robin-restaurant-closure-1.5329336 |title=Red Robin burger chain to close all 5 Alberta locations |website=CBC |date=Oct 21, 2019 |access-date=2019-11-27}}

In 2021, Red Robin refocused its efforts on growth in its home state of Washington, opening a new location in Federal Way, Washington on November 15.Sullivan, Olivia (November 10, 2021). [https://www.federalwaymirror.com/news/red-robin-gourmet-burgers-opens-to-public-nov-15/ "Red Robin Gourmet Burgers opens to public Nov. 15"]. federalwaymirror.com. Retrieved January 24, 2023. The following November, the company closed its location in Baton Rouge, Louisiana and finished pulling all of its locations out of the Boston area.Gremillion, Bria; Guillory, Deon (November 7, 2022). [https://www.wafb.com/2022/11/07/red-robin-closes-br-location/ "Red Robin closes BR location"]. WAFB. Retrieved January 24, 2023.[https://www.nbcboston.com/news/local/red-robin-closes-last-location-in-greater-boston/2903685/ "Red Robin Closes Last Location in Greater Boston"]. WBTS-CD. November 25, 2022. Retrieved January 24, 2023.

In February 2025, Red Robin announced plans to close approximately 70 underperforming locations over the next five years to repay debt, with 10 to 15 closures expected in 2025.{{Cite web |last=Limehouse |first=Jonathan |title=Red Robin considering closing around 70 underperforming locations to repay debt, CEO says |url=https://www.usatoday.com/story/money/food/2025/03/03/red-robin-closing-locations/81161132007/ |access-date=2025-05-18 |website=USA TODAY |language=en-US}}

In May 2025, Red Robin introduced a Burger Pass promotion, offering a daily burger and side for $20 during the month.{{Cite web |last=Morris |first=Chris |title=For $20, Red Robin will give you a burger and bottomless sides every day in May—a $600+ value |url=https://fortune.com/2025/04/16/red-robin-bottomless-burger-pass-2025/ |access-date=2025-04-16 |website=Fortune |language=en}} The promotion caused website issues due to high traffic, leading to customer complaints.{{Cite web |date=2025-04-17 |title=Red Robin’s Bottomless Burger Pass crashes website, customers call it a ‘scam’ |url=https://www.today.com/food/restaurants/red-robin-bottomless-burger-pass-website-crash-backlash-rcna201801 |access-date=2025-05-18 |website=TODAY.com |language=en}}

See also

References

{{Reflist|30em}}