Rikki Poynter

Poynter was first diagnosed with hearing loss at age 11, genetically inherited from a deaf parent.{{Cite web|url=https://www.facebook.com/rikkipoynterYT/posts/748339675331902|title=Rikki Poynter|website=www.facebook.com|language=en|access-date=2017-03-11}} She describes her deafness as severe in her right ear and moderate to severe in her left ear.{{Citation|last=Rikki Poynter|title=What I Can and Can't Hear|date=2016-08-11|url=https://www.youtube.com/watch?v=ks0k7pc52Cg&t=216s|accessdate=2017-03-07}} She was raised orally under a German deaf mother and an American hearing father in a mainstream environment{{Citation|last=Rikki Poynter|title=From Being An Oral Deaf Adult To Using ASL|date=2016-09-12|url=https://www.youtube.com/watch?v=SHpKmR61GBA|accessdate=2017-03-07}} and attended mainstream schools from K-12, which she described as difficult due to a lack of accommodation.{{Cite news|url=http://thetab.com/us/2016/06/01/meet-rikki-poynter-deaf-youtuber-12278|title=Meet Rikki Poynter: Deaf YouTuber, feminist and social activist|date=2016-06-01|work=The Tab US|access-date=2017-03-07|language=en-US}} In her early 20s, Poynter became more involved in the Deaf community and began to learn American Sign Language (ASL) in 2015.

Poynter created her YouTube channel soon after high school when she started uploading makeup tutorials to her YouTube channel [https://www.youtube.com/user/rikkipoynter RikkiPoynter].{{Cite web|url=http://www.digitallyconnected.org/digital-champions-empowering-young-people-with-disabilities/rikki-poynter/|title=Rikki Poynter {{!}} Digitally Connected|website=www.digitallyconnected.org|language=en-US|access-date=2017-03-07}} She continued creating beauty videos for the next four years, but then decided to use her platform to spread awareness on Deaf issues{{Cite news|url=https://www.bbc.com/news/blogs-ouch-30803000|title=The new breed of 'vloggers' here to challenge people|last=Hawkins|first=Kathleen|date=2015-02-02|work=BBC News|access-date=2017-03-07|language=en-GB}} because she wanted to create content that was beneficial and meaningful.

In 2014, Poynter uploaded her first video speaking about her deafness.{{Citation|last=Rikki Poynter|title=Q&A: Deaf Awareness Week {{!}} closed captioned|date=2014-10-01|url=https://www.youtube.com/watch?v=5PApS9aKH58&t=253s|accessdate=2017-03-07}} She rebranded her YouTube channel, which now covers a variety of topics relating to Deaf culture, Deaf issues, closed captioning, and other lifestyle topics.{{Cite news|url=http://www.huffingtonpost.com/2014/10/06/rikki-poynter-deaf-hoh-beauty-vlogger_n_5941160.html|title=This Beauty Vlogger Is Hard Of Hearing, And She's Stepping Up Her Game On YouTube|last=Matthews|first=Cate|date=2014-10-06|work=Huffington Post|access-date=2017-03-07|language=en-US}} In her videos, Poynter shares her own personal stories about being Deaf.{{Cite news|url=http://www.bbc.co.uk/newsbeat/article/31004497/youtube-we-know-automatic-subtitles-arent-good-enough|title=YouTube: We know automatic subtitles aren't good enough|access-date=2017-03-07|language=en-GB}} Her videos are described as using humor and snark to highlight challenges facing the deaf/Deaf/Hard of Hearing (d/Deaf/HoH) community and to debunk misconceptions.{{Cite news|url=https://mic.com/articles/105062/sh-t-people-need-to-stop-saying-to-deaf-and-hard-of-hearing-people-immediately|title=Sh*t People Need to Stop Saying to Deaf and Hard of Hearing People Immediately|last=Mic|work=Mic|access-date=2017-03-07}}

Her YouTube channel currently has over 91 500 subscribers and a combined video view count of over 6.8 million across 608 videos. Her most popular video, "Sh*t Hearing People Say (Things You Don't Say to Deaf & Hard of Hearing)" has over 500 000 views.{{Cite web|url=https://www.youtube.com/user/rikkipoynter/featured|title=Rikki Poynter|website=YouTube|language=en|access-date=2017-03-07}}

Through YouTube and social media, Poynter has been able to find a supportive community that has also helped push for Deaf rights and better closed captioning on YouTube.

As an online activist, Poynter advocates for improved closed captioning on YouTube, raises awareness against audism, and speaks about challenges that face the d/Deaf/HoH community. She also advocates for the inclusion of intersectionality- specifically in relation to Deafness and disability- in feminism.

Poynter's main focus is to fight for a higher quantity and quality of closed captioning on YouTube videos. According to Poynter, YouTube's automatically generated closed captions are often inaccurate, do not make sense in the context of the video, and/or contain profanity or inappropriate words.{{Cite news|url=https://www.dailydot.com/upstream/rikki-poynter-youtube-wcw/|title=#WCW Rikki Poynter is Fighting for 'No More Craptions'|date=2016-10-12|work=The Daily Dot|access-date=2017-03-07|language=en-US}} Because of this, Poynter encourages YouTube creators to manually enter their own closed captions.{{Cite web|url=https://abcnews.go.com/Technology/hard-hearing-youtube-star-campaigns-closed-captioning/story?id=28782531|title=What Hard-of-Hearing YouTube Star Wants People to Know|date=2015-02-07|website=ABC News|access-date=2017-03-07}}

In 2014, Poynter began making videos about this issue and advocating it on her social media platforms.{{Cite web|url=https://www.youtube.com/channel/UCS7wVohIwd66b95xyuw7DFQ|title=Rikki Poynter|website=YouTube|language=en|access-date=2017-03-07}} Her goals are to teach YouTubers about the importance of closed captions and to increase the number of creators that caption their content. Her efforts include sending emails and handwritten letters to popular YouTube stars to tell them about the challenges of the lack of captions for the Deaf community on YouTube and to give information on how they can caption their videos. She has also contacted YouTube itself regarding improving their automatic captioning system.

Her efforts have attracted attention by mainstream media, including ABC News, BBC News, and Huffington Post. It has also gotten the attention of high-profile YouTubers such as Laci Green, Tyler Oakley, and Tanya Burr. In January 2015, Oakley released a video saying that he has captioned all of his videos and encouraged other YouTubers to do the same, citing Poynter and her video "Deaf Accessibility on YouTube" as one of the reasons he was motivated to do so. Poynter states that although there is often a lack of response and action from those that she has contacted, Closed captioning awareness is improving.{{Cite news|url=http://silentgrapevine.com/2014/11/come-on-over-to-the-deaf-side-an-interview-with-rikki-poynter.html|title=Come on over to the deaf side: An Interview with Rikki Poynter - silent grapevine|date=2014-11-19|work=silent grapevine|access-date=2017-03-14|language=en-US}}

In September 2016, Poynter launched the #NoMoreCraptions campaign to fight against poor closed captioning, including ones that are positioned incorrectly, that lack proper grammar and punctuation, and that include unnecessary comments and/or jokes. The video and campaign explained how to caption videos with Federal Communications Commission guidelines, called on viewers to contact YouTubers they watch to improve or include captions, and invited other YouTubers to make their own #NoMoreCraptions videos. Two days after the campaign began, there were 47 #NoMoreCraptions videos made by other YouTubers in support of the initiative.

Poynter created a website called '[https://www.deafpoynters.com/ Deaf Poynters] {{Webarchive|url=https://web.archive.org/web/20170314160419/https://www.deafpoynters.com/ |date=2017-03-14 }}', which is focused on spreading Deaf awareness and advocating for Deaf rights. The website offers information on Deaf culture through articles written by the d/Deaf/HoH community, including personal stories.{{Cite web|url=https://www.deafpoynters.com/|title=ARTICLES|website=Deaf Poynters|language=en-US|access-date=2017-03-07|archive-date=2017-03-14|archive-url=https://web.archive.org/web/20170314160419/https://www.deafpoynters.com/|url-status=dead}} Other articles posted to the site include history and facts to educate those that are unfamiliar with the background of deafness.

The Deaf Poynters website sells merchandise, including stickers, pins, buttons, and prints that include Rikki's commonly used hashtags and slogans such as, #deaftalent, #nomorecraptions, and "Do I look deaf now?". Through the Deaf Poynters website, viewers have the opportunity to donate to Rikki through platforms including, Patreon, and Amazon Wishlist.

In addition to online advocacy, Poynter speaks about Deaf issues and closed captioning at events. At VidCon 2015, Poynter led a workshop called "Lights, Camera, Caption!" for creators to learn about Deaf culture, the importance of closed captioning, and how to do caption content. In 2016, she led the workshop again, and also participated on the panel Disabilities on YouTube.{{Citation|last=Paul Roth|title=#VidCon2016 - Disabilities on YouTube (Creator) {{!}} recorded by @paulidin|date=2016-06-23|url=https://www.youtube.com/watch?v=qOpT8bpsEhc|accessdate=2017-03-14}} At Buffer Festival, she was part of the Science and Education panel in 2015, and the Women on YouTube panel in 2016.{{Cite news|url=http://www.stlc.com/event/buffer-festival-2016-women-of-youtube/|title=Buffer Festival 2016: Women of YouTube|date=2016-09-19|work=St Lawrence Centre|access-date=2017-03-14|language=en-US}} In 2015, Poynter also gave a talk at Lycoming College about accessibility and deaf issues such as captioning, sign language access and police brutality.{{Cite web|url=http://www.lycoming.edu/news/stories/2015/10/Deaf-activist-Rikki-Poynter.aspx|title=Lycoming College to host deaf rights activist|website=Lycoming College|access-date=2017-03-14|archive-date=2017-05-11|archive-url=https://web.archive.org/web/20170511152704/http://www.lycoming.edu/news/stories/2015/10/Deaf-activist-Rikki-Poynter.aspx|url-status=dead}}

Poynter formerly wrote articles for DTV News, a news channel with accessible content for the d/Deaf/HoH community.

She is the social media specialist and blogger for Deaf Women in Film, a resource that supports deaf women in the film industry.{{Cite web|url=http://dwif.blogspot.ca|title=DEAF WOMEN IN FILM|website=dwif.blogspot.ca|access-date=2017-03-07}}

Poynter also actively supports movements such as #DeafTalent, which aims to acknowledge Deaf individuals working in the media industry and stop the trend of casting hearing actors in Deaf roles.{{Citation|last=Rikki Poynter|title=Hollywood, Stop Hiring Hearing Actors For Deaf Roles! #DEAFTALENT|date=2015-02-03|url=https://www.youtube.com/watch?v=IFutqrcHs1s|accessdate=2017-03-07}}

She also contributes video content to Ai-Media, a service that provides access to the world's content through live captioning, closed captions, transcripts and audio description.{{Cite web|url=https://www.facebook.com/aimediaAUS/?fref=ts|title=Ai-Media|website=www.facebook.com|language=en|access-date=2017-03-07}}

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