Royal Commission into Aged Care Quality and Safety

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| title = Royal Commission into Aged Care Quality and Safety industry

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| inquiries = Royal Commission into Aged Care Quality and Safety

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| blank_label = Commissioners

| blank_data = {{unbulleted list|{{nowrap|The Hon. Richard Tracey {{post-nominals|country=AUS|AM|RFD|QC}}}} (2018–19)|{{nowrap|The Hon. Tony Pagone}}|{{nowrap|Lynelle Briggs {{post-nominals|country=AUS|AO}}}}}}

| blank1_label = Inquiry period

| blank1_data = {{start date|2018|10|08|df=y}} – {{start date|2021|03|01|df=y}}

| blank2_label = Constituting instrument

| blank2_data = {{Cite Legislation AU|Cth|act|Royal Commissions Act 1902}}

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| website = {{nowrap|{{URL|agedcare.royalcommission.gov.au/}}}}

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The Royal Commission into Aged Care Quality and Safety is a royal commission established on 8 October 2018 by the Australian Government pursuant to the Royal Commissions Act 1902. Former federal judge Richard Tracey and former Medicare chief executive Lynelle Briggs were appointed as Royal Commissioners, with Tracey replaced by another judge, Tony Pagone, in October 2019 after passing from cancer. The Commissioners were required to provide an interim report by 31 October 2019, and a final report by 30 April 2020. The final report was tabled on 1 March 2021.

Background

In February 2016, a male patient of the South Australian Government-run Oakden Older Persons Mental Health Service, located in {{SAcity|Adelaide}}, South Australia, was referred to the Royal Adelaide Hospital after it was discovered that he had very significant bruising to his hip for which there was no satisfactory explanation. The man's family made increasingly higher level complaints about his treatment.{{cite book |author1=Groves, A. |author2=Thomson, D. |author3=McKellar, D. |author4=Procter, N. |url=https://www.sahealth.sa.gov.au/wps/wcm/connect/4ae57e8040d7d0d58d52af3ee9bece4b/Oakden+Report+Final+Email+Version.pdf?MOD=AJPERES&CACHEID=ROOTWORKSPACE-4ae57e8040d7d0d58d52af3ee9bece4b-mtS-p9r |title=The Oakden Report |location=Adelaide, South Australia |publisher=Government of South Australia |date=2017 |access-date=23 January 2019 |page=1 |isbn=978-1-74243-851-1 }} A 2018 Senate inquiry revealed that several incidents at the home were referred to police, and coronial inquiries into the deaths of residents were initiated.{{cite news |url=https://www.abc.net.au/news/2018-02-13/oakden-senate-inquiry-criticises-government-response-times/9443778 |title=Oakden nursing home abuse continued after whistle was blown, senate inquiry finds |work=ABC News |location=Australia |date=13 February 2018 |access-date=23 January 2019 }} The Independent Commissioner Against Corruption (ICAC) in 2018 reported damning findings of maladministration against five individuals and Oakden. Former South Australian mental health minister Leesa Vlahos was severely criticised by the ICAC Commissioner.{{cite book |author1=Lander, Bruce |url=https://icac.sa.gov.au/system/files/ICAC_Report_Oakden.pdf |title=Oakden: A Shameful Chapter in South Australia's History |author2=Independent Commissioner Against Corruption (South Australia) |location=Adelaide, South Australia |publisher=Government of South Australia |date=28 February 2018 |access-date=23 January 2019 |page=1 |isbn=978-1-74243-851-1 }}{{cite news |author=Harmsen, Nick |url=https://www.abc.net.au/news/2018-02-28/icac-report-on-oakden-aged-care-home-released/9492008 |title=SA Premier 'deeply sorry' after Oakden ICAC reports five individuals for maladministration |work=ABC News |location=Australia |date=28 February 2018 |access-date=23 January 2019 }} His report portrayed some of the most vulnerable members of society as “poorly cared for, forgotten and ignored”.{{cite news |url=https://www.agedcareguide.com.au/talking-aged-care/oakden-report-it-should-not-have-happened-it-must-never-happen-again |title=Oakden report: "It should not have happened. It must never happen again." |work=Aged Care Guide |location=Australia |access-date=23 January 2019 }} Oakden closed in 2017{{cite news |author=Jones, Erin |url=https://www.adelaidenow.com.au/news/south-australia/oakden-nursing-home-to-be-closed-three-incidents-reported-to-sa-police/news-story/3fe78c06363b4669d51bb054d9bf61b1 |title=Oakden nursing home to be closed, three incidents reported to SA Police |work=The Advertiser |location=Adelaide |date=21 April 2017 |access-date=23 January 2019 }} after it was revealed that a patient with Parkinson’s disease was beaten by another resident at the Oakden nursing home at least thirteen times between December 2016 and March 2017 and did not receive medical care, despite the matter having been reported to the Australian Aged Care Quality Agency.{{cite news |author=Holderhead, Sheradyn |url=https://www.adelaidenow.com.au/news/south-australia/oakden-scandal-documents-released-by-aged-care-quality-agency-into-oakden-nursing-home-reveal-more-horrors/news-story/5dfbd01f9b0349a7e9802abaad293e69 |title=Oakden scandal: Documents released by Aged Care Quality Agency into Oakden nursing home reveal more horrors |work=The Advertiser |location=Adelaide |date=26 May 2017 |access-date=23 January 2019 }}

On 25 July 2016, the ABC News current affairs program 7.30 broadcast hidden video camera evidence of the aggravated assault of an 89-year-old resident in September 2015. The video showed a staff member at the Mitcham Residential Care Facility eating the resident's food, flicking his face, force-feeding him, and pinning him down, prompting calls to legalise the installation of cameras in the private rooms of aged care facilities.{{cite serial |author1=Park, Andy |author2=Lane, Sabra |title=Secret camera captures nursing home 'suffocation' |url= https://www.abc.net.au/7.30/secret-camera-captures-nursing-home-suffocation/7659690|series=7.30 |network=ABC News |date=25 July 2016 |minutes=8:20 }}

In September 2018, the current affairs program Four Corners broadcast a special investigation into the aged care sector and the abuse and neglect of the elderly in nursing homes.{{cite serial |author1=Ferguson, Sarah |author1-link=Sarah Ferguson (journalist) |author2=Connolly, Anne |title=Who Cares? (Part 1) |url=https://www.abc.net.au/4corners/who-cares/10258290 |series=Four Corners |network=Australian Broadcasting Corporation |station=ABC News |date=17 September 2018 |minutes=43mins 29secs }}{{cite serial |author1=Ferguson, Sarah |author1-link=Sarah Ferguson (journalist) |author2=Connolly, Anne |title=Who Cares? (Part 2) |url=https://www.abc.net.au/4corners/who-cares-part-two/10300264 |series=Four Corners |network=Australian Broadcasting Corporation |station=ABC News |date=24 September 2018 |minutes=45mins 25secs }}{{cite serial |author=Kelly, Fran |author-link=Fran Kelly |title='Who Cares?': Four Corners' investigation into aged care |url=https://www.abc.net.au/radionational/programs/breakfast/four-corners-investigation-into-aged-care/10297190 |series=RN Breakfast |network=Australian Broadcasting Corporation |station=Radio National |date=24 September 2018 }}{{cite serial |author=Kelly, Fran |author-link=Fran Kelly |title=Calls for CCTV in aged care facilities in wake of Four Corners investigation |url=https://www.abc.net.au/radionational/programs/breakfast/agedcare/10301870 |series=RN Breakfast |network=Australian Broadcasting Corporation |station=Radio National |date=25 September 2018 }} The Prime Minister Scott Morrison announced that his government would make a recommendation to the Governor-General that a Royal Commission into aged care be established.{{cite news |author=Hutchens, Gareth |url=https://www.theguardian.com/australia-news/2018/sep/16/morrison-to-announce-royal-commission-into-aged-care-after-string-of-scandals |title=Scott Morrison announces royal commission into aged care after string of scandals |work=Guardian Australia |date=16 September 2018 |access-date=23 January 2019 }}

Terms of reference

On 6 December 2018, the Administrator of the Government of the Commonwealth of Australia, Paul de Jersey {{post-nominals|country=AUS|AC}} issued Commonwealth letters patent appointing The Hon. Richard Ross Sinclair Tracey {{post-nominals|country=AUS|AM|RFD|QC}} and Ms Lynelle Jann Briggs {{post-nominals|country=AUS|AO}} as Commissioners and detailing the Commission's terms of reference.{{cite web |url=https://agedcare.royalcommission.gov.au/Documents/acrc-signed-letters-patent-6-Dec-2018.pdf |title=Letters patent |work=Royal Commission into Aged Care Quality and Safety |publisher=Australian Government |date=6 December 2018 |access-date=22 January 2019 }}

The Commissioners were appointed to be a Commission of inquiry, and required and authorised to inquire into the following matters:{{cite web |url=https://agedcare.royalcommission.gov.au/Pages/Terms-of-reference.aspx |title=Terms of reference |work=Royal Commission into Aged Care Quality and Safety |publisher=Australian Government |date=6 December 2018 |access-date=22 January 2019 }}

:(a) the quality of aged care services provided to Australians, the extent to which those services meet the needs of the people accessing them, the extent of substandard care being provided, including mistreatment and all forms of abuse, the causes of any systemic failures, and any actions that should be taken in response;

:(b) how best to deliver aged care services to:

::i. people with disabilities residing in aged care facilities, including younger people; and

::ii. the increasing number of Australians living with dementia, having regard to the importance of dementia care for the future of aged care services;

:(c) the future challenges and opportunities for delivering accessible, affordable and high quality aged care services in Australia, including:

::i. in the context of changing demographics and preferences, in particular people's desire to remain living at home as they age; and

::ii. in remote, rural and regional Australia;

:(d) what the Australian Government, aged care industry, Australian families and the wider community can do to strengthen the system of aged care services to ensure that the services provided are of high quality and safe;

:(e) how to ensure that aged care services are person‑centred, including through allowing people to exercise greater choice, control and independence in relation to their care, and improving engagement with families and carers on care‑related matters;

:(f) how best to deliver aged care services in a sustainable way, including through innovative models of care, increased use of technology, and investment in the aged care workforce and capital infrastructure;

:(g) any matter reasonably incidental to a matter referred to in paragraphs (a) to (f) or that [the Commissioners] believe is reasonably relevant to the inquiry.

Commissioners and executive

The Honourable Justice Joseph McGrath and Ms Lynelle Briggs {{post-nominals|country=AUS|AO}} were appointed as Royal Commissioners with effect from 8 October 2018. However, Justice McGrath stood aside for family reasons and, on 11 December 2018, the Australian Government announced that former Federal Court judge, The Honourable Richard Tracey {{post-nominals|country=AUS|AM|RFD|QC}}, would replace McGrath.{{cite press release |url=http://www.health.gov.au/internet/ministers/publishing.nsf/Content/health-mediarel-yr2018-hunt172.htm |title=New Appointment to Aged Care Royal Commission |publisher=Department of Health, Australian Government |author1=Hunt, Greg |author1-link=Greg Hunt |author2=Wyatt, Ken |author2-link=Ken Wyatt |date=11 December 2018 |access-date=22 January 2019 }} Justice Tracey died in California on 11 October 2019, while undergoing treatment for cancer he had been diagnosed with seven weeks earlier. Tony Pagone replaced Tracey as chair of the commission.{{cite news |title=Chairman of aged care royal commission, Richard Tracey, dies aged 71 |url=https://www.theguardian.com/australia-news/2019/oct/14/chairman-of-aged-care-royal-commission-richard-tracey-dies-aged-71 |access-date=14 October 2019 |work=The Guardian |agency=AAP |date=13 October 2019}}

The Official Secretary to the Royal Commission is Dr James Popple. Counsel assisting the Commissioners are Mr Peter Gray {{post-nominals|country=AUS|QC}}, Dr Timothy McEvoy {{post-nominals|country=AUS|QC}}, Ms Eliza Bergin, Mr Paul Bolster, Ms Erin Hill and Ms Brooke Hutchins. The Australian Government Solicitor are Solicitors Assisting.

Powers

The powers of Royal Commissions in Australia are set out in the enabling legislation, the {{Cite Legislation AU|Cth|act|Royal Commissions Act 1902}}.

The Royal Commissions Amendment Act 2013[http://www.austlii.edu.au/au/legis/cth/num_act/rcaa2013304/ Royal Commissions Amendment Act 2013] (Cth) was approved by Parliament to give the Child Abuse Royal Commission additional powers to fulfil its terms of reference. Notable changes were:

Enabling the Chair to authorise one or more members to hold a public or private hearing{{Cite web|url=http://www.austlii.edu.au/au/legis/cth/consol_act/rca1902224/s2.html|title=Royal Commissions Act 1902 (Cth), pt 2.|access-date=5 March 2016|url-status=live|archive-url=https://web.archive.org/web/20150925002517/http://www.austlii.edu.au/au/legis/cth/consol_act/rca1902224/s2.html|archive-date=25 September 2015|df=dmy-all}}
Authorise members of the Royal Commission to hold private sessions{{Cite web|url=http://www.austlii.edu.au/au/legis/cth/consol_act/rca1902224/|title=Royal Commissions Act 2013 (Cth), pt 4.|access-date=5 March 2016|url-status=live|archive-url=https://web.archive.org/web/20160307133652/http://www.austlii.edu.au/au/legis/cth/consol_act/rca1902224/|archive-date=7 March 2016|df=dmy-all}}

Royal Commissions, appointed pursuant to the Royal Commissions Act or otherwise, have powers to issue a summons to a person to appear before the Commission at a hearing to give evidence or to produce documents specified in the summons; require witnesses to take an oath or give an affirmation; and require a person to deliver documents to the Commission at a specified place and time.{{cite web |url=http://www.austlii.edu.au/au/legis/cth/consol_act/rca1902224/s2.html |title=ROYAL COMMISSIONS ACT 1902 - SECT 2 Power to summon witnesses and take evidence |publisher=Austlii.edu.au |access-date=23 January 2014 |url-status=live |archive-url=https://web.archive.org/web/20140203115027/http://www.austlii.edu.au/au/legis/cth/consol_act/rca1902224/s2.html |archive-date=3 February 2014 |df=dmy-all }} A person served with a summons or a notice to produce documents must comply with that requirement, or face prosecution for an offence. The penalty for conviction upon such an offence is a fine of {{AUD}}{{formatnum:1000}} or six months imprisonment.{{cite web |url=http://www.austlii.edu.au/au/legis/cth/consol_act/rca1902224/s3.html |title=ROYAL COMMISSIONS ACT 1902 - SECT 3 Failure of witnesses to attend or produce documents |publisher=Austlii.edu.au |access-date=23 January 2014 |url-status=live |archive-url=https://web.archive.org/web/20140203115015/http://www.austlii.edu.au/au/legis/cth/consol_act/rca1902224/s3.html |archive-date=3 February 2014 |df=dmy-all }} A Royal Commission may authorise the Australian Federal Police to execute search warrants.{{cite web |url=http://www.austlii.edu.au/au/legis/cth/consol_act/rca1902224/s4.html |title=ROYAL COMMISSIONS ACT 1902 - SECT 4 Search warrants |publisher=Austlii.edu.au |access-date=23 January 2014 |url-status=live |archive-url=https://web.archive.org/web/20140203115041/http://www.austlii.edu.au/au/legis/cth/consol_act/rca1902224/s4.html |archive-date=3 February 2014 |df=dmy-all }}

Submissions

Public hearings

Reports

The federal government requested that the Commissioners provide an interim report by 31 October 2019, and a final report by 30 April 2020.{{cite web |url=https://agedcare.royalcommission.gov.au/Pages/default.aspx |title=Home page |work=Royal Commission into Aged Care Quality and Safety |publisher=Australian Government |date=2018 }}

Tracey died of cancer in October 2019 and was replaced by Tony Pagone.{{cite news |title='Complete shock' as aged care royal commission chair dies of cancer |url=https://www.abc.net.au/news/2019-10-14/aged-care-royal-commissioner-richard-tracey-dies-from-cancer/11599016 |access-date=13 October 2019 |work=ABC News |date=14 October 2019 |language=en-AU}}

The final report was tabled on 1 March 2021.{{cite web |title=Final Report |url=https://agedcare.royalcommission.gov.au/publications/final-report |website=Royal Commission into Aged Care Quality and Safety |access-date=30 March 2021}}