Sales force management system
{{short description|Automation software systems}}
{{Multiple issues|
{{more citations needed|date=July 2011}}
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Sales force management systems (also sales force automation (SFA) systems) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems.
See also
- {{annotated link|Comparison of CRM systems}}
- {{annotated link|Comparison of mobile CRM systems}}
- {{annotated link|Information technology management}}
- {{annotated link|Predictive analytics}}
- {{annotated link|Sales Management Systems}}
References
{{Reflist}}
Sources
- {{Cite journal|url=https://www.tandfonline.com/doi/abs/10.1080/1051712X.2011.574252?src=recsys&journalCode=wbbm20=|doi = 10.1080/1051712X.2011.574252|title = Customer Relationship Management (CRM)'s Impact on B to B Sales Professionals' Collaboration and Sales Performance|year = 2011|last1 = Rodriguez|first1 = Michael|last2 = Honeycutt|first2 = Earl D.|journal = Journal of Business-To-Business Marketing|volume = 18|issue = 4|pages = 335–356|s2cid = 167515127|url-access = subscription}}
- {{cite web | title=Sales Management Best Practices: Six Essential Processes | website=Sales & Marketing Management | date=2010-07-31 | url=https://salesandmarketing.com/sales-management-best-practices-six-essential-processes/ | ref={{sfnref | Sales & Marketing Management | 2010}} |first1=Jason|last1=Jordan| access-date=2024-03-12}}
- {{cite book
| last = Darmon
| first = René Y.
| title = Introduction to the Dynamic Sales Force Management Process
| year = 2007
| publisher = Cambridge University Press
| isbn = 978-0-521-84834-3
}}
- {{cite book
| last1 = Haag
| first1 = Stephen
| first2 = Maeve
| last2 = Cummings
| first3 = Donald J.
| last3 = McCubbrey
| first4 = Alain
| last4 = Pinsonneault
| first5 = Richard
| last5 = Donovan
| title = Management Information Systems for the Information Age
| edition = Third Canadian
| year = 2006
| publisher = McGraw-Hill Ryerson
| location = Canada
| isbn = 0-07-095569-7
| pages = [https://archive.org/details/managementinform0000unse_n7i0/page/50 50 & 176–177]
| url = https://archive.org/details/managementinform0000unse_n7i0/page/50
}}