ServiceTitan
{{Short description|American software company}}
{{Use American English|date=August 2022}}
{{Use mdy dates|date=November 2018}}
{{Infobox company
| name = ServiceTitan, Inc.
| logo =
| image =
| image_caption =
| former_name =
| trade_name =
| type = Public
| traded_as = {{Nasdaq|TTAN}}
| industry = {{unbulleted list|Enterprise software}}
| founded = {{Start date and age|2007}}
| founders = {{unbulleted list |Ara Mahdessian |Vahe Kuzoyan}}
| hq_location = Glendale, California, US
| key_people = {{unbulleted list |Ara Mahdessian (CEO) |Vahe Kuzoyan (president)}}
| services = Enterprise software
| revenue = {{increase}} US$614 million (2024){{Cite news |last1=Lipschultz |first1=Bailey |last2=Roof |first2=Katie |last3=Gould |first3=Ryan |date=November 18, 2024 |title=Software Startup ServiceTitan Discloses Loss in IPO Filing |url=https://www.bloomberg.com/news/articles/2024-11-18/software-startup-servicetitan-discloses-loss-in-ipo-filing |work=Bloomberg News}}
| operating_income =
| net_income = {{nowrap |{{increasenegative}} US$−195 million (2024)}}
| assets =
| equity =
| num_employees = 2,870 (2024)
| subsid =
| website = {{URL|https://servicetitan.com/}}
| footnotes =
| module =
}}
ServiceTitan, Inc. is an American cloud-based software company headquartered in Glendale, California. It provides customer relationship management (CRM) software for tradespersons, with applications focused on sales, customer service, marketing automation, e-commerce and analytics.
History
ServiceTitan was founded by Ara Mahdessian and Vahe Kuzoyan in 2007; their cloud-based platform launched in 2012.{{Cite news |last=Darmiento |first=Laurence |date=December 3, 2024 |title=Glendale's ServiceTitan seeks to raise $500 million in IPO |url=https://www.latimes.com/business/story/2024-12-03/servicetitan-ipo-glendale-business-management-software-plumbers |newspaper=Los Angeles Times}}{{Cite magazine |last=Konrad |first=Alex |date=March 26, 2021 |title=ServiceTitan, Software Provider For Tradespeople, Reaches $8.3 Billion Valuation |url=https://www.forbes.com/sites/alexkonrad/2021/03/26/servicetitan-software-provider-for-tradespeople-reaches-85-billion-valuation/ |magazine=Forbes |url-access=subscription |archive-url=https://archive.today/20230124090810/https://www.forbes.com/sites/alexkonrad/2021/03/26/servicetitan-software-provider-for-tradespeople-reaches-85-billion-valuation/ |archive-date=January 24, 2023 |url-status=live}}
In 2019, the company expanded outside the United States, opening an office in Yerevan, Armenia.{{Cite web |url=https://www.servicetitan.com/press/servicetitan-opens-office-in-armenia|title=ServiceTitan Announces Office in Armenia|work=Los Angeles Business Journal|date=February 21, 2019|access-date=July 22, 2024}}
In 2021, the company acquired Aspire Software, a company specializing in software for landscapers, and ServicePro, a company specializing in software for pest control and lawn care contractors.
{{Cite web |url=https://www.latimes.com/business/story/2021-06-30/servicetitan-valuation-glendale-tech |author=Sam Dean|title=A blue-collar tech giant grows in Glendale|work=Los Angeles Times |date=June 30, 2021| access-date=July 22, 2024}}
ServiceTitan was planning an initial public offering for 2022 before the market for them soured, but continued to work with investment banks Goldman Sachs and Morgan Stanley to prepare for a stock market listing in 2024.{{Cite web |author=Anirban Sen, Milana Vinn |title=Software startup ServiceTitan prepares for 2024 IPO-sources |url=https://www.reuters.com/technology/software-startup-servicetitan-prepares-2024-ipo-sources-2023-12-19/ |access-date=July 22, 2024 |website=Reuters|date=December 19, 2023}} Following the 2024 United States presidential election,{{Cite web |url=https://www.businessinsider.com/servicetitan-waiting-until-after-the-election-to-go-public-2024-8|title=When will ServiceTitan finally go public? Now, executives are waiting until after the election, sources say.|work=Business Insider|author=Ben Bergman|date=August 29, 2024|access-date=October 8, 2024}} ServiceTitan filed for an initial public offering with the Securities and Exchange Commission.{{Cite web |url=https://www.marketwatch.com/story/servicetitan-files-for-ipo-1f4cfe83?mod=markets|title=ServiceTitan Files for IPO|work=MarketWatch|author=Connor Hart|date=November 18, 2024|access-date=November 19, 2024}} Prior to the IPO, the company raised $1.4 billion in eight rounds of funding from investors, including Iconiq Capital, Bessemer Venture Partners, TPG Inc. and Index Ventures.{{Cite news |last1=Nieva |first1=Richard |last2=Konrad |first2=Alex |date=December 12, 2024 |title=ServiceTitan Quiets The Doubters, With Shares Up 42% In Rare 2024 Tech IPO |url=https://www.forbes.com/sites/richardnieva/2024/12/12/servicetitan-ipo/ |work=Forbes}}
References
{{Reflist}}
Category:American companies established in 2007
Category:Cloud computing providers
Category:Customer relationship management software
Category:Customer relationship management software companies
Category:Software companies established in 2007
Category:Software companies of the United States
Category:Companies based in Glendale, California