SkyCity Entertainment Group

{{Infobox company

| name = SkyCity Entertainment Group Limited

| logo = SkyCity Entertainment Group logo.png

| logo_caption =

| type = Public

| traded_as = {{nzx|SKC}}
{{asx|SKC}}

| slogan =

| foundation = {{Start date and age|1996}}

| location = Auckland, New Zealand

| key_people = Julian Cook
{{nowrap|{{small|Executive Chairman}}}}
Callum Mallet
{{nowrap|{{small|Interim Chief Executive Officer}}}}
Julie Amey
{{nowrap|{{small|Chief Financial Officer}}}}

| assets = {{Unbulleted list|{{Increase}} NZ$2.9 billion (2023)}}

| equity = {{Unbulleted list|{{Decrease}} NZ$1.5 billion (2023)}}

| num_employees = 4000+

| industry = Gambling & hospitality

| revenue = {{Unbulleted list|{{Increase}} NZ$856 million (2023)}}

| net_income = {{Unbulleted list|{{Increase}} NZ$7.98 million (2023)}}

| products = Casinos & hotels

| homepage = {{URL|skycityentertainmentgroup.com}}
{{URL|https://www.skycitycasino.com/}}

}}

SkyCity Entertainment Group is a gambling and entertainment company based in Auckland, New Zealand. It owns and operates five casino properties in New Zealand and Australia, which include restaurants and bars, three hotels,{{Cite web|title=SkyCity Hotel - 4 Star Luxury Hotel|url=https://skycityauckland.co.nz/hotels/skycity-hotel/|access-date=2021-06-07|website=SKYCITY|language=en}} a convention centre{{Cite web|title=SKYCITY Auckland Convention Centre nominee profile on WorldTravelAwards.com|url=https://www.worldtravelawards.com/profile-32867-skycity-auckland-convention-centre|access-date=2021-06-07|website=World Travel Awards|language=en-gb}}{{Cite web|title=Home Page|url=https://www.nzicc.co.nz/|access-date=2021-06-07|website=NZICC - New Zealand International Convention Centre {{!}} Auckland|language=en}} and Auckland's Sky Tower.{{Cite news|title=SkyCity Casino NZ|url=https://www.skycitycasino.com/}}

The group was established in 1996 as the owner of the SkyCity Auckland complex. In 1998 it took over operations of the complex from Harrah's Entertainment.{{cite news|url=http://www.stuff.co.nz/business/53676/US-gambling-giant-linked-to-SkyCity|title=US gambling giant linked to SkyCity|date=2007-09-26|work=The Dominion Post}}

The company's shares are traded on both the Australian and New Zealand stock exchanges.

History

Since opening its original Auckland casino on 2 February 1996, SkyCity has expanded its operations to several New Zealand and Australian cities.

In June 2000, it bought the Adelaide Casino.{{cite web |url=https://www.abc.net.au/news/2007-09-21/skycity-share-price-soars-on-takeover-approach/676776 |title=SkyCity share price soars on takeover approach |date= 21 September 2007 |website=abc.net.au}} It added another casino to its portfolio when it opened SkyCity Queenstown in the alpine resort of Queenstown.

In 2001, SkyCity bought a half share in cinema operator Force Corporation for $19.4 million and rebranded it as SkyCity Leisure.{{cite web |date=4 April 2001 |title=Davies to head Force Corporation |url=https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=181097 |website=The New Zealand Herald }}

In June 2004, the group acquired a 41% stake in the Christchurch Casino when it bought Aspinal Limited. Although the deal was opposed by Skyline Enterprises, the other owner of 41% stake, it was approved by the Casino Control Authority and the Commerce Commission.{{cite web |url=http://au.news.yahoo.com/040527/2/p6r0.html |title=SkyCity Completes Casino Deal |archive-url=https://web.archive.org/web/20040805190154/http://au.news.yahoo.com/040527/2/p6r0.html |archive-date=2004-08-05 |website=au.news.yahoo.com |date=June 28, 2004}}{{cite web |url=https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=3559017 |title=Sky City pays $93.8m for Aspinall stake in Christchurch Casino |url-status=live |archive-url=https://web.archive.org/web/20200618035215/https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=3559017 |archive-date=2020-06-18|date=April 5, 2004 |work=The New Zealand Herald}} However, in 2012 SkyCity sold its shares to Skyline for $80 million and bought Skyline's 40% stake in Queenstown Casino for $5 million.{{cite web |url=https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10855255 |title=SkyCity sells out of Chch - takes over Queenstown |date=Dec 20, 2012 |website=The New Zealand Herald |url-status=live |archive-url=https://web.archive.org/web/20121226111605/https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10855255 |archive-date=2012-12-26}}

In July 2004, SkyCity bought the Darwin Casino and Hotel from MGM Mirage and rebranded it as SkyCity Darwin.

In February 2010, the group sold its cinema operating business to Australian firm Amalgamated Holdings Limited (now Event Hospitality and Entertainment).{{cite web |url=http://www.stuff.co.nz/business/3094960/Australian-firm-buys-SkyCity-cinemas |title=Australian firm buys SkyCity cinemas |website=stuff.co.nz |date=November 25, 2009}}

In October 2017, the group acquired NPT Limited's interest in AA Centre in Auckland for NZ$47 million.officialhoistory

In November 2018, SkyCity sold the Darwin Casino to American company Delaware North for $188 million.{{cite news |date=8 November 2018 |title=Darwin's SkyCity Casino sold to America's Delaware North |website=abc.net.au |url=https://www.abc.net.au/news/2018-11-08/skycity-casino-sold-delaware-north-usa-buyer/10476452 |url-status=live |archive-url=https://web.archive.org/web/20181108141413/https://www.abc.net.au/news/2018-11-08/skycity-casino-sold-delaware-north-usa-buyer/10476452 |archive-date=2018-11-08}}

In June 2019, SkyCity obtained governmental permission to buy a 1.01-hectare parcel of land in Queenstown to develop a new hotel.{{cite web |url=https://www.asgam.com/index.php/2019/06/07/skycity-granted-approval-to-buy-land-for-new-five-star-queenstown-hotel/ |title=SkyCity granted approval to buy land for new five-star Queenstown hotel |url-status=live |archive-url=https://web.archive.org/web/20200618085432/https://www.asgam.com/index.php/2019/06/07/skycity-granted-approval-to-buy-land-for-new-five-star-queenstown-hotel/ |archive-date=2020-06-18 |date=June 7, 2019 |website=asgam.com}}{{cite web |url=https://agbrief.com/headline/skycitys-queenstown-problem-unresolved-despite-land-purchase/ |title=SkyCity's Queenstown problem unresolved despite land purchase |url-status=live |archive-url=https://web.archive.org/web/20200619023552/https://agbrief.com/headline/skycitys-queenstown-problem-unresolved-despite-land-purchase/ |archive-date=2020-06-19 |website=Asia Gaming Brief |date=June 13, 2019}}

In August 2019, SkyCity launched its online gambling website, SkyCity Online Casino. The website is operated by Malta-based Gaming Innovation Group (GiG) on behalf of SkyCity's Maltese subsidiary.{{Cite web |last=McBeth |first=Paul |date=2019-08-09 |title=SkyCity launches online gambling site, based in Malta |url=https://www.nzherald.co.nz/business/skycity-launches-online-gambling-site-based-in-malta/7QOUFTGQZMK3JX2UMR2GHO3V3U/ |access-date=2022-04-01 |website=The New Zealand Herald |language=en-NZ}}

SkyCity casinos often depend to a large degree on several hundred high-stakes gamblers, often from East Asia, who may gamble hundreds of thousands of dollars in one visit to a casino.{{cite news |url=http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10426391 |title=SkyCity hit as luck changes for VIPs |author=Hembry, Owen |url-status=live |archive-url=https://web.archive.org/web/20110629103317/http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10426391 |archive-date=2011-06-29 |date=1 March 2007 |website=The New Zealand Herald |access-date=12 November 2011}} Reported net profit after tax (NPAT) was $128.7 million, with the Group seeing revenue exceed $1 billion for the first time in the company's history {{When|date=July 2017}}.

As a result of the COVID-19 pandemic, SkyCity announced 200 job losses in New Zealand on 3 April 2020,{{cite news |url=https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12322125 |title=Covid 19 coronavirus: SkyCity axes 200 jobs |url-status=live |archive-url=https://web.archive.org/web/20200421110733/https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12322125 |archive-date=2020-04-21 |date=3 April 2020 |work=The New Zealand Herald|access-date=11 May 2020}} and a further 700 redundancies a month later, on 11 May.{{cite news |url=https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12330899 |title=Covid 19 Coronavirus: SkyCity plans to shed another 700 staff |date=11 May 2020 |url-status=live |archive-url=https://web.archive.org/web/20200529073649/https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12330899 |archive-date=2020-05-29|website=The New Zealand Herald |access-date=11 May 2020}} In 2020, SkyCity planned to raise new equity of $230 million as part of its pandemic recovery plan.{{cite news |title=SkyCity bites the bullet, proceeds with $230m capital raise |url=https://www.nzherald.co.nz/business/skycity-bites-the-bullet-proceeds-with-230m-capital-raise/KLWNWJR3P6U3KTRPRSTFZLFEXA/ |access-date=13 April 2021 |work=The New Zealand Herald |date=16 June 2020}}

= Management =

Evan Davies was the founding Chief Executive, before leaving the group in 2008. During Davies' 11 years, the company grew from a single site to having business operations throughout New Zealand, South Australia and the Northern Territory. In April 2016, longtime CEO Nigel Morrison stepped down as managing director and chief Executive.{{cite web |date=7 April 2016 |title=SkyCity chief executive Nigel Morrison resigns |url=https://www.nbr.co.nz/article/skycity-ceo-nigel-morrison-resigns-th-187211 |url-status=live |archive-url=https://web.archive.org/web/20160419123801/https://www.nbr.co.nz/article/skycity-ceo-nigel-morrison-resigns-th-187211 |archive-date=2016-04-19 |website=nbr.co.nz}} Graeme Stephens was appointed as SkyCity's chief Executive from May 2017 to December 2020, with chief Operating Officer Michael Ahearne stepping in as the new CEO from January 2021.{{Cite web |title=Our Business |url=http://www.skycityentertainmentgroup.com/ |access-date=2022-04-05 |website=SKYCITY Entertainment Group}} Ahearne announced his resignation in October 2023 to take effect from March 2024.{{Cite web |date=2023-10-15 |title=SkyCity chief executive Michael Ahearne resigns |url=https://www.afr.com/companies/games-and-wagering/skycity-chief-executive-michael-ahearne-resigns-20231016-p5echv |access-date=2024-02-08 |website=Australian Financial Review |language=en}}

In February 2024, a significant shift in the company's leadership was announced. Callum Mallett, the then Chief Operating Officer of the New Zealand division, was set to step into the role of Interim CEO following the departure of Michael Ahearne in March 2024. Concurrently, Julian Cook, who was serving as the Board Chairman, decided to take on a more hands-on role in the company. He assumed the position of Executive Chairman, pledging to maintain this active involvement until a permanent CEO was appointed.{{Cite web |last=NZX Limited |first=New Zealand's Exchange |date=22 February 2024 |title=CHIEF EXECUTIVE OFFICER TRANSITION UPDATE |url=https://www.nzx.com/announcements/426620 |website=NZX}}

Properties

The SkyCity group owns five casinos in Australia and New Zealand: SkyCity Auckland, SkyCity Hamilton, SkyCity Queenstown, SkyCity Wharf Casino and SkyCity Adelaide.

= SkyCity Adelaide =

Adelaide Casino was bought by SkyCity Entertainment Group in June 2000. Back then it had 767 gambling machines and 72 table games.{{cite web |url=https://www.scoop.co.nz/stories/HL0002/S00114/sky-city-buys-adelaide-casino.htm |title=Sky City Buys Adelaide Casino |date=February 23, 2000 |website=scoop.co.nz |url-status=live |archive-url=https://web.archive.org/web/20200717234755/https://www.scoop.co.nz/stories/HL0002/S00114/sky-city-buys-adelaide-casino.htm |archive-date=2020-07-17}} Currently it has 990 gambling machines and 90 gambling tables. It has the only table gambling licence issued by the South Australian Government, giving it a monopoly over the gambling business in the state.{{cite web|publisher=olgc.sa.gov.au |url=http://www.olgc.sa.gov.au/default.asp?page=casino.FAQ.Frequently_asked_questions_021203.htm |title=Casino Frequently Asked questions |author=The Office of the Liquor and Gambling Commissioner |access-date=2010-07-16 |url-status=dead |archive-url=https://web.archive.org/web/20110217102123/http://www.olgc.sa.gov.au/default.asp?page=casino.FAQ.Frequently_asked_questions_021203.htm |archive-date=17 February 2011}} In 2011 SkyCity financed a $339 million expansion project to make the casino closer to the city's riverfront.{{cite web |url=https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10716547 |title=SkyCity spend up for Adelaide |date=April 2, 2011 |url-status=live |archive-url=https://web.archive.org/web/20140108173632/https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10716547 |archive-date=2014-01-08 |website=The New Zealand Herald }}

= SkyCity Auckland =

SkyCity Auckland is New Zealand's largest casino.{{Citation needed|date=April 2023}} Located in Central Auckland, it provides table and slot machine gambling, with 1647 gambling machines and 110 gambling tables. The facility includes the {{convert|328|metre|adj=on}} Sky Tower, two hotels, convention centre, a 700-seat theatre, and more than 20 restaurants and bars with regular live bands, DJs and other entertainment. It opened on 2 February 1996.{{Citation needed|date=April 2023}}

SkyCity Hotel, Auckland is a four-star casino hotel. It is one of New Zealand's busiest hotels and is located inside the main Auckland complex. It serves mainly families, business people and casino customers. It has 323 rooms.{{cite web|url=http://www.skycityauckland.co.nz/hotels/skycity-hotel/ |title=SkyCity Hotel official site}}

SkyCity Grand Hotel is a five-star hotel and was officially opened by the Prime Minister, Helen Clark in April 2005. It is not located inside the main complex but is adjacent and is connected by a sky bridge. The Grand has 21 floors and 316 rooms.{{cite web|url=http://www.skycityauckland.co.nz/hotels/skycity-grand/facilities/ |title=SkyCity Grand Hotel official site}}

In 2013, through a deal with the Government, SkyCity pledged to build a new convention centre catering for up to 3,500 guests and costing $NZ402 million, in exchange, it will get more gambling concessions.{{cite news| url= http://www.3news.co.nz/Govt-confirms-402M-convention-centre-deal/tabid/1607/articleID/297488/Default.aspx|url-status=live|archive-url=https://web.archive.org/web/20131110231756/http://www.3news.co.nz/Govt-confirms-402M-convention-centre-deal/tabid/1607/articleID/297488/Default.aspx|archive-date=2013-11-10|work=3 News NZ |title= Govt confirms $402M convention centre deal| date=13 May 2013}} However, the construction was delayed due to cost increase, and on 22 October 2019 the building caught fire while still under construction.{{cite news|url=https://www.stuff.co.nz/national/116480357/fire-at-sky-city-convention-centre|title=Auckland's SkyCity Convention Centre fire: Firefighter in serious condition as building goes up in flames|url-status=live |archive-url=https://web.archive.org/web/20191210132346/https://www.stuff.co.nz/national/116480357/fire-at-sky-city-convention-centre |archive-date=2019-12-10|date=22 October 2019|publisher=Stuff }}{{cite news| url= http://tvnz.co.nz/politics-news/skycity-convention-centre-set-create-800-jobs-joyce-5435254 |work=TVNZ |title= SkyCity convention centre set to create 800 jobs - Joyce| date=13 May 2013}}

= SkyCity Hamilton =

SkyCity Hamilton is a casino in Hamilton, New Zealand, that opened in September 2002.{{cite web |url=https://www.skycityentertainmentgroup.com/media/1314/e814c341-72f0-4f91-b480-b5252e365bac_2004-interim-presentation.pdf |title=SKYCITY ENTERTAINMENT GROUP LIMITED - Interim Result Half Year Ended 31 December 2003 |website=Skycity Entertainment Group}} The casino is authorised to offer a maximum of 339 gambling machines and 23 tables.{{cite web |url=https://www.dia.govt.nz/press.nsf/d77da9b523f12931cc256ac5000d19b6/748efa229404fcbecc256f71000f79f1!OpenDocument |title=Gambling Inspectors, Christmas at casinos |date=December 21, 2004 |website=Department of Internal Affairs}} It has a restaurant and a bar, with live music and other performers on Friday and Saturday nights. It is part of the Riverside Centre on the Waikato River, which includes bars, restaurants and ten-pin bowling all operated by SkyCity Hamilton.

= SkyCity Queenstown and SkyCity Wharf Casino =

Queenstown is New Zealand's only region that has two casinos, both are owned and operated by SkyCity. The two casinos are SkyCity Queenstown, opened in December 2000, with 86 gambling machines and 12 gambling tables,{{cite web|title=Our Business|publisher=SkyCity Entertainment Group|url=https://www.skycityentertainmentgroup.com/our-business|access-date=2019-04-13}} and the nearby SkyCity Wharf Casino, situated in the Steamer Wharf complex, with 74 gambling machines and 6 gambling tables.{{cite web |url=https://www.odt.co.nz/regions/queenstown/skycity-buys-wharf-casino |title=SkyCity buys Wharf Casino |url-status=live |archive-url=https://web.archive.org/web/20200615230045/https://www.odt.co.nz/regions/queenstown/skycity-buys-wharf-casino |archive-date=2020-06-15 |website=Otago Daily Times |date=May 20, 2013}}{{cite web |url=https://agbrief.com/headline/skycity-to-buy-queenstown-casino-from-lasseters/ |title=SkyCity to buy Queenstown casino from Lasseters |url-status=live |archive-url=https://web.archive.org/web/20200615230048/https://agbrief.com/headline/skycity-to-buy-queenstown-casino-from-lasseters/ |archive-date=2020-06-15 |date=May 24, 2013 |website=Asia Gaming Brief}} In 2018, the two relatively small casinos contributed only 1% of the company's nearly $1 billion turnover.{{cite web |url=https://www.stuff.co.nz/business/112374822/skycity-seeks-overseas-investment-consent-to-buy-queenstown-hotel-land |url-status=live |archive-url=https://web.archive.org/web/20190505005726/https://www.stuff.co.nz/business/112374822/skycity-seeks-overseas-investment-consent-to-buy-queenstown-hotel-land |archive-date=2019-05-05 |title=SkyCity seeks Overseas Investment consent to buy Queenstown hotel land |date=May 1, 2019 |website=stuff.co.nz}}

Former properties

= SkyCity Darwin =

SkyCity Darwin, previously known as the MGM Grand Darwin, was the only casino in Darwin, the capital of the Northern Territory, Australia. SkyCity bought the casino, including a 5 star hotel, from MGM Mirage on 23 June 2004 for US$140 million. SkyCity Darwin housed 700 gambling machines and 40 gambling tables.

SkyCity sold the Darwin property to American company Delaware North in November 2018 for $188 million and it was subsequently renamed as Mindil Beach Casino & Resort.{{cite news|url=https://www.ntnews.com.au/business/blast-from-the-past-darwin-skycity-casinos-new-name-revealed/news-story/4495d300c50a8f433f98daca6367a8ed|title=Blast from the past: Darwin Skycity Casino's new name revealed|date=27 March 2019|url-access=subscription|website=NT News}}

Digital operations

= SkyCity Online Casino =

On 21 May 2019, SkyCity announced a long-term agreement with Malta-based Gaming Innovation Group (GiG) to supply technology for SkyCity's new real-money online casino.{{cite web |last1=Rowe |first1=Don |date=22 May 2019 |title=SkyCity ignores government, signs deal to open online casino |url=https://thespinoff.co.nz/society/22-05-2019/skycity-ignores-government-signs-deal-to-open-online-casino/ |url-status=live |archive-url=https://web.archive.org/web/20190531131445/https://thespinoff.co.nz/society/22-05-2019/skycity-ignores-government-signs-deal-to-open-online-casino/ |archive-date=2019-05-31 |access-date=22 May 2019 |website=The Spinoff }} SkyCity Online Casino, which operates using GiG's Malta Gaming Authority online gambling licence, was launched in August 2019.

In December 2021, SkyCity invested NZ$42 million in GiG, making it its largest single shareholder with a stake of about 11 percent.{{Cite web |date=2021-12-23 |title=SkyCity becomes major shareholder in European online gaming provider GiG |url=https://www.rnz.co.nz/news/business/458511/skycity-becomes-major-shareholder-in-european-online-gaming-provider-gig |access-date=2022-04-01 |website=RNZ |language=en-nz}}

= LetsPlay.Live =

SkyCity entered the esports market in October 2017 when it formed a joint venture with Let's Play Live Media (LPLM). SkyCity acquired a 40% stake in LPLM and built an esports broadcasting studio in the Sky Tower which opened in February 2018.{{Cite web |last=Stock |first=Rob |date=2017-10-20 |title=SkyCity to launch into competitive e-sports gaming |url=https://www.stuff.co.nz/business/98073175/skycity-to-launch-into-competitive-esports-gaming |access-date=2022-04-01 |website=Stuff |language=en}}{{Cite web |last=Gilroy |first=Joab |date=2018-02-13 |title=Letsplay.Live Opens Esports Broadcast Studio at Sky Tower in Auckland |url=https://www.ign.com/articles/2018/02/13/letsplaylive-opens-esports-broadcast-studio-at-sky-tower-in-auckland |access-date=2022-04-01 |website=IGN |language=en}} Since July 2019, SkyCity has had full ownership of LPLM.{{Cite web |last=Nadkarni |first=Anuja |date=2020-04-18 |title=How free e-sports has become a billion dollar industry |url=https://www.stuff.co.nz/business/118952519/how-free-esports-has-become-a-billion-dollar-industry |access-date=2022-04-01 |website=Stuff |language=en}}

Controversies

= COVID Wage Subsidies =

Alongside other eligible New Zealand businesses, SkyCity Entertainment Group received significant financial support in the form of wage subsidies from the government as part of a widespread economic stimulus programme following the COVID-19 outbreak. After initially receiving NZ$21.6 million in taxpayer-funded assistance, the company received an additional tranche of NZ$9.4 million from the central government in July 2020. In all, SkyCity Entertainment Group received over $30 million from New Zealand taxpayers in 2020.{{cite news |last1=Gibson |first1=Anne |title=SkyCity Entertainment Group gets wage subsidy extension: extra $9.4m for 2219 staff |url=https://www.nzherald.co.nz/business/skycity-entertainment-group-gets-wage-subsidy-extension-extra-94m-for-2219-staff/Z7PHGE2CB55LUSHFKYD56DDDLA/ |access-date=1 December 2020 |work=The New Zealand Herald |date=22 July 2020}} Despite then subsequently posting a profit of over NZ$66.3 million, SkyCity steadfastly refused to repay the funds in spite of its bumper profits,{{cite news |last1=Fleming |first1=Zac |title=Finance Minister Grant Robertson was warned removing wage subsidy cap risked 'waste, fraud' |url=https://www.newshub.co.nz/home/money/2020/11/finance-minister-grant-robertson-was-warned-removing-wage-subsidy-cap-risked-waste-fraud.html |archive-url=https://web.archive.org/web/20201128060007/https://www.newshub.co.nz/home/money/2020/11/finance-minister-grant-robertson-was-warned-removing-wage-subsidy-cap-risked-waste-fraud.html |url-status=dead |archive-date=28 November 2020 |access-date=1 December 2020 |publisher=Newshub |date=28 November 2020}} a move which was widely condemned across the New Zealand political spectrum{{cite news |title='Morally wrong' – Party leaders at loggerheads over abuse of Covid-19 wage subsidy scheme by companies |url=https://www.tvnz.co.nz/one-news/new-zealand/morally-wrong-party-leaders-loggerheads-over-abuse-covid-19-wage-subsidy-scheme-companies |access-date=1 December 2020 |agency=TVNZ |publisher=One News |date=30 September 2020}} and identified as an example of the "waste" and "fraud" treasury had earlier warned of.

= Financial Crime Allegations =

== Australia ==

On first week of June 2021, Australian Transaction Reports and Analysis Centre (AUSTRAC), the Australian financial crime watchdog, intimated SkyCity Entertainment Group along with Crown Resorts and Star Entertainment Group about "potentially serious breaches" of anti-money laundering regulations at their casinos in Adelaide, Perth and Sydney.{{Cite web|title=Crown, The Star and SkyCity all hit with money laundering investigations|url=https://www.travelweekly.com.au/article/crown-the-star-and-skycity-all-hit-with-money-laundering-investigations/|access-date=2021-06-07|website=Travel Weekly|language=en-AU}}{{Cite web|date=2021-06-06|title=Australian casino operators notified of potential serious breaches by Australia's Anti-Money Laundering watchdog|url=https://www.asgam.com/index.php/2021/06/07/crown-perth-skycity-adelaide-notified-of-potential-serious-breaches-by-australias-anti-money-laundering-watchdog/|access-date=2021-06-07|website=IAG|language=en}} AUSTRAC alleged that SkyCity Adelaide had contravened the Australian Anti-Money Laundering and Counter-Terrorism Financing Act (AML/CTF Act), and released a statement of claim against

In February 2024, SkyCity Entertainment Group announced to the market that an agreement was reached with AUSTRAC. SkyCity Entertainment Group and AUSTRAC jointly notified the Federal Court of Australia the agreement, and the company also announced an accounting provision of A$73 million in relation to the civil penalty and associated legal costs.{{Cite web |title=UPDATE ON AUSTRAC PROCEEDINGS AND ACCOUNTING PROVISION - NZX, New Zealand's Exchange |url=https://www.nzx.com/announcements/425626 |access-date=2024-04-03 |website=www.nzx.com}}

== New Zealand ==

In December 2023, SkyCity Entertainment Group found itself under scrutiny in New Zealand when the Department of Internal Affairs (DIA), its regulatory body, initiated civil penalty proceedings. The proceedings were against SkyCity Casino Management Limited, a subsidiary of the group, for alleged violations of the New Zealand Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act).{{Cite web |title=INTENTION BY DIA TO COMMENCE CIVIL PROCEEDINGS - NZX, New Zealand's Exchange |url=https://www.nzx.com/announcements/425971 |access-date=2024-04-03 |website=www.nzx.com}} The company, in conjunction with DIA, estimated that the maximum liability in relation to the claims would be NZ$8 million, although the case is ongoing.

= Host Responsibility Allegations =

In New Zealand and South Australia, casinos are required to adhere to a set of guidelines known as "Host Responsibility". This involves a commitment to customer care, with a focus on preventing and minimizing harm related to gambling.{{Cite web |last=Government of South Australia |title=South Australian Gambling Policy – Consumer Protection |url=https://www.treasury.sa.gov.au/__data/assets/pdf_file/0008/515186/factsheet-consumer-protection.pdf}}{{Cite web |last=Department of Internal Affairs |title=Minimising gambling harm |url=https://www.dia.govt.nz/Minimising-Gambling-Harm#Measures%20to%20reduce%20harm%20from%20casino%20gambling}}

== New Zealand ==

In September 2023, SkyCity Entertainment Group announced that the DIA had submitted an application to the Gambling Commission to temporarily suspend the license of SkyCity Casino Management Limited.{{Cite web |title=APPLICATION TO TEMPORARILY SUSPEND NZ CASINO LICENCE - NZX, New Zealand's Exchange |url=https://www.nzx.com/announcements/417565 |access-date=2024-04-03 |website=www.nzx.com}} The case is currently under review by the Gambling Commission, with a decision pending. Should the Commission rule in favor of suspension, it could result in a halt of operations at the company's New Zealand casinos for a period of up to ten days.{{Cite web |date=2024-04-03 |title=SkyCity's NZ share price plunges, casino licences could be suspended |url=https://www.nzherald.co.nz/business/skycitys-nz-casino-licences-could-be-suspended-if-new-internal-affairs-bid-succeeds/VERRAD2J7NBQJJWH5RKAN4GDKU/ |access-date=2024-04-03 |website=The New Zealand Herald |language=en-NZ}}

In July 2024, SkyCity Auckland agreed to a five-day closure of its casino following an investigation by the Department of Internal Affairs, which found breaches of host responsibility requirements.{{Cite web |date=2024-07-18 |title=Sky City to close for five days over breaching host requirements |url=https://www.rnz.co.nz/news/national/522457/sky-city-to-close-for-five-days-over-breaching-host-requirements |access-date=2024-07-19 |website=RNZ |language=en-nz}} The investigation, prompted by a complaint from a gambler who lost over $1 million, revealed 23 incidents of undetected continuous gambling between 2017 and 2021.{{Cite web |date=2024-07-20 |title='Unprecedented': Punter loses $1m gambling at SkyCity Casino |url=https://www.nzherald.co.nz/business/skycity-five-day-closure-reminder-of-casinos-obligations-to-gamblers/76XFYZTA7BDKFLRSZMLGSLKGAE/ |access-date=2024-07-19 |website=The New Zealand Herald |language=en-NZ}} The Department of Internal Affairs initially applied for a 10-day suspension of the casino's license but settled on the five-day closure after SkyCity admitted its failings.{{Cite web |date=2024-07-20 |title='Not his fault' - support group on SkyCity gambler who lost $1m |url=https://www.nzherald.co.nz/business/skycity-gambler-who-lost-1m-not-at-fault-support-group/5MM3VX7EPRHTDAT27FWJACL5ZQ/ |access-date=2024-07-19 |website=The New Zealand Herald |language=en-NZ}}