Snapforce CRM
{{Infobox company
| name = Snapforce
| type = Private
| industry = Software as a Service
| services = Sales management
Customer relationship management
Cloud computing solutions
| foundation = {{start date and age|2013}}
| founder = Richard Gabriel
| location = Mahwah, New Jersey, USA
| subsid =
| homepage = {{URL|https://www.snapforce.com/}}
}}
Snapforce CRM is a comprehensive customer relationship management (CRM) SaaS application, developed by Snapforce.com. Primary use case is customer management and sales automation, although it can also be configured with telephony support.{{cite web|last=Angeles|first=Sara|title=Best CRM Software 2015|url=http://www.businessnewsdaily.com/7839-best-crm-software.html|publisher=BusinessNewsDaily|accessdate=4 October 2015|date=9 September 2015}}
Additional software components include customer databases, customer interaction tracking, reporting, and workflow automation.{{cite web|last=Jain|first=Ritesh|title=Business process for customer management|url=http://www.financialexpress.com/article/companies/business-process-for-customer-management/58311/|publisher=FinancialExpress|accessdate=4 October 2015|date=28 March 2015}}
Deployment options
Snapforce CRM can be configured to handle inbound and outbound calling, calls are logged to the prospect or customer record automatically in real time.{{cite web|last=Nahai|first=Shirley|title=5 CRM Tools That Can Transform Your Business|url=http://www.business2community.com/customer-experience/5-crm-tools-can-transform-business-01174515|publisher=Business2Community|accessdate=4 October 2015|date=7 March 2015}}
Recognition
In May 2014 the company became the first crm software provider to offer telephony services as a native feature.{{cite web|last=Marshall|first=Adam|title=One Company Stands Out in the Over Crowded CRM Software Industry|url=https://www.crmdirectory.org/blog/One-Company-Stands-Out-in-the-Over-Crowded-CRM-Software-Industry|publisher=Crmdirectory.org|accessdate=17 November 2017|date=18 August 2015}}
Snapforce CRM was recognized as one of ten "Top Players" in the [https://www.snapforce.com/crm/ Customer Relationship Management] Market Report 2015.
References
{{Reflist}}
External links
- [https://www.snapforce.com Company Website]