Snapper card

File:Snapper Card scanners at Wellington Railway Station.jpg, July 2022.]]

GO Wellington buses were the first to use Snapper cards, with "tag on/off" card readers inside the bus entrance and exit doors. It was trialled by 200 users on route 17 to Karori. From 1 June 2009 there is a 20% discount on standard fares for adults using a Snapper. Previously, this discount was 25%. Snapper was made available on Valley Flyer buses from 14 June 2009, and on Runcimans school buses in September later that year.{{cite web|url=http://www.nzbus.co.nz/news-from-nzbus/runcimans-welcomes-snapper-aboard|accessdate=20 December 2018|title=Runcimans welcomes Snapper aboard|date=17 August 2009|publisher=NZBus – nzbus.co.nz|archive-date=20 December 2018|archive-url=https://web.archive.org/web/20181220230649/http://www.nzbus.co.nz/news-from-nzbus/runcimans-welcomes-snapper-aboard|url-status=live}} As of 2018 Snapper is available on Mana/Newlands Coach Services buses as the Metlink bus network had been unified under one style and one fare system.

On 1 December 2009, Snapper announced plans to enter the Auckland market, targeting coverage of 80% of public transport by Rugby World Cup 2011. Infratil, ANZ Bank New Zealand (then ANZ National Bank), Eyede, Unisys and Beca Group pitched Snapper to the Auckland Regional Transport Authority (ARTA), which had made public its intention to introduce smartcards on public transport in Auckland.{{cite news

| title = Snapper to make a splash

| publisher = www.stuff.co.nz

| work = The Dominion Post

| url = http://www.stuff.co.nz/4489613a11275.html

| archive-url = https://web.archive.org/web/20080424123838/http://www.stuff.co.nz/4489613a11275.html

| date = 2008-04-21

| archive-date = 24 April 2008

| accessdate = 2008-04-29

| url-status = bot: unknown

}} Snapper released the so-called purple HOP card, which was used only on NZ Bus services (but no other Auckland bus company or service) in Auckland from March 2011 until late 2013. After Auckland Transport superseded ARTA in 2010, Thales Group was awarded the contract[http://www.arta.co.nz/newsroom/media-releases.html?releaseid=a46a9176-5056-a41f-92b8-a5b99ef5687b Auckland Regional Transport Authority] {{webarchive |url=https://web.archive.org/web/20100525092842/http://www.arta.co.nz/newsroom/media-releases.html?releaseid=a46a9176-5056-a41f-92b8-a5b99ef5687b |date=May 25, 2010 }} and Snapper was required to exit the Auckland market after failing to make their system compatible with Thales' system. Subsequently, the rollout of the AT HOP card for all Auckland bus, train and ferry services was completed by Auckland Transport by March 2014.{{cite web|url=http://auckland.scoop.co.nz/2014/03/auckland-transport-completes-at-hop-rollout/|accessdate=1 April 2017|title=Auckland Transport completes AT HOP rollout|date=25 March 2014|publisher=Scoop.co.nz|archive-date=2 April 2017|archive-url=https://web.archive.org/web/20170402170916/http://auckland.scoop.co.nz/2014/03/auckland-transport-completes-at-hop-rollout/|url-status=live}}

On 3 March 2014, the Northland Regional Council introduced Snapper cards for Whangarei's urban bus network, CityLink Whangarei.{{cite web|title = Citylink Whangarei|url = http://www.snapper.co.nz/whangarei/|website = www.snapper.co.nz|access-date = 2016-01-02|archive-url = https://web.archive.org/web/20160125165011/http://www.snapper.co.nz/whangarei/|archive-date = 2016-01-25|url-status = dead}} On 29 September 2019, Snapper cards were phased out for the Whangarei bus network, which was replaced with the Bee Card.{{Cite web|url=https://www.nrc.govt.nz/news/2018/august/citylink-snapper-smartcard-users-urged-to-use-credit-before-end-september/|title=CityLink Snapper smartcard users urged to use credit before end September - Northland Regional Council|website=www.nrc.govt.nz|access-date=2020-01-29|archive-date=29 January 2020|archive-url=https://web.archive.org/web/20200129055808/https://www.nrc.govt.nz/news/2018/august/citylink-snapper-smartcard-users-urged-to-use-credit-before-end-september/|url-status=live}}{{Cite web|url=https://citylinkwhangarei.co.nz/bee-card/|title=Bee Card is here!|website=CityLink Whangarei|language=en-US|access-date=2020-01-29|archive-date=28 April 2021|archive-url=https://web.archive.org/web/20210428122349/https://citylinkwhangarei.co.nz/bee-card/|url-status=live}}

The Johnsonville Branch was the first line to adopt the Snapper card system for fare payments on the 14th of November 2021, with the hardware, reader stands, and other necessary equipment being installed previously in August.

"Snapper on rail" (as coined by Metlink) operated similarly to the already in-use bus system, with commuters required to "tag" on and off at card readers located on the station platform.

The reason for the system only being installed on the Johnsonville Branch at first, was to act as a “trial run” to gauge if the system was viable to replace paper tickets on other Wellington suburban lines.{{cite web |url= https://www.stuff.co.nz/dominion-post/news/wellington/126985844/wellington-finally-gets-snapper-on-trains--but-only-on-one-line |title= Wellington finally gets Snapper on trains--but only on one line |publisher= Stuff/Fairfax |date= 14 November 2021 |access-date= 25 January 2022 |archive-date= 25 January 2022 |archive-url= https://web.archive.org/web/20220125012146/https://www.stuff.co.nz/dominion-post/news/wellington/126985844/wellington-finally-gets-snapper-on-trains--but-only-on-one-line |url-status= live }}{{cite web |url= https://www.stuff.co.nz/dominion-post/wellington/125009319/wellington-commuters-will-be-able-to-use-snapper-cards-on-some-trains-from-october?rm=a |title= Wellington commuters will be able to use Snapper cards on some trains from October |publisher= Stuff/Fairfax |date= 3 May 2021 |access-date= 25 January 2022 |archive-date= 25 January 2022 |archive-url= https://web.archive.org/web/20220125012146/https://www.stuff.co.nz/dominion-post/wellington/125009319/wellington-commuters-will-be-able-to-use-snapper-cards-on-some-trains-from-october?rm=a |url-status= live }}

The Snapper system was eventually rolled out to the Kapiti Line, Hutt Valley Line, and Melling Branch on the 12th of November 2022. The Wairarapa Connection adopted Snapper at later date, on the 27th of November 2022; marking full integration with the rest of the Snapper system.{{cite web |date=29 April 2022 |title=Snapper cards from November |url=https://www.stuff.co.nz/dominion-post/news/wellington/128495317/snapper-card-being-rolled-out-to-full-wellington-rail-network-from-november |publisher=Stuff/Fairfax |access-date=7 May 2022 |archive-date=7 May 2022 |archive-url=https://web.archive.org/web/20220507023120/https://www.stuff.co.nz/dominion-post/news/wellington/128495317/snapper-card-being-rolled-out-to-full-wellington-rail-network-from-november |url-status=live }}{{Cite web |date=2022-10-03 |title=Snapper on rail network wide by end November » Metlink |url=https://www.metlink.org.nz/news-and-updates/news/snapper-on-rail-network-wide-by-end-november/ |access-date= |website=www.metlink.org.nz |archive-date=2 October 2022 |archive-url=https://web.archive.org/web/20221002233509/https://www.metlink.org.nz/news-and-updates/news/snapper-on-rail-network-wide-by-end-november/ |url-status=live }}

The Capital Connection (running between Wellington and Palmerston North) does not accept the Snapper card as it is not a Metlink service, and instead has its own ticketing and fare structure.{{Cite web |title=Capital Connection |url=https://www.greatjourneysnz.com/capital-connection/ |access-date=2023-05-27 |website=Capital Connection |language=en |archive-date=24 March 2023 |archive-url=https://web.archive.org/web/20230324181230/https://www.greatjourneysnz.com/capital-connection/ |url-status=live }}

Tickets for the East by West Ferry in Wellington could be purchased with Snapper cards at Queen's Wharf.{{Citation needed|date=August 2019}} Since early 2010, the Snapper card could be used to tag-on and tag-off the ferry, much like on buses, but there was no discount for using it on the ferry. Tag on-tag off services on the ferry have been discontinued. The old style card readers are there but they are covered up and disabled.

Many retailers in Wellington allowed Snapper as a form of payment, and facilitate topping up a Snapper card. These included FIX convenience stores, dairies and ticket offices throughout the Greater Wellington region.

In 2015, Snapper announced that, from 1 June, these contactless payments would no longer be available in stores and retail outlets (but may still be accepted in some schools).{{cite web |url= https://www.stuff.co.nz/business/money/68788966/snapper-will-no-longer-be-accepted-in-shops-and-cafes |title= Snapper will no longer be accepted in shops and cafes |publisher= Stuff/Fairfax |date= 22 May 2015 |access-date= 25 January 2022 |archive-date= 25 January 2022 |archive-url= https://web.archive.org/web/20220125013545/https://www.stuff.co.nz/business/money/68788966/snapper-will-no-longer-be-accepted-in-shops-and-cafes |url-status= live }}

Starting in September 2010, Snapper could be used as payment for around 700 of Wellington's 1250 taxis.{{Cite web |date=2010-09-24 |title=Taxis added to Snapper system |url=https://www.rnz.co.nz/news/national/57684/taxis-added-to-snapper-system |access-date=2024-02-17 |website=RNZ |language=en-nz}}{{Cite web |title=Paying taxi fares made faster with Snapper |url=https://www.stuff.co.nz/dominion-post/news/4166726/Paying-taxi-fares-made-faster-with-Snapper |access-date=2024-02-17 |website=Stuff }}{{Cite web |title=Snapper expanded to Wellington taxis |url=https://www.secureidnews.com/news-item/snapper-expanded-to-wellington-taxis/ |access-date=2024-02-17 |website=SecureIDNews |language=en-US}} This was removed on 1 September 2020 due to it being available less often in taxis and used less by passengers.{{Cite web |last=Morrison |first=Isabella |date=2020-08-27 |title=Removal of Snapper payments in taxis |url=https://www.snapper.co.nz/removal-of-snapper-payments-in-taxis/ |access-date=2024-02-17 |website=Snapper |language=en-US}}

The bus-ticketing system is based on a "tag-on", "tag-off" principle, providing valuable data for transport authorities to analyse and plan for travel behaviour.{{cite web |date=September 11, 2017 |title=Aucklanders caught out by HOP card's 60-day cash swipes |url=http://www.stuff.co.nz/business/money/96542243/aucklanders-caught-out-by-hop-cards-60day-cash-swipes |url-status=live |archive-url=https://web.archive.org/web/20171211054748/https://www.stuff.co.nz/business/money/96542243/aucklanders-caught-out-by-hop-cards-60day-cash-swipes |archive-date=11 December 2017 |access-date=December 10, 2017 |website=Stuff }}{{cite web |date=September 15, 2017 |title=More than one million missed Hop tags last year, AT says |url=http://www.stuff.co.nz/business/96882546/more-than-one-million-missed-hop-tags-last-year-at-says |url-status=live |archive-url=https://web.archive.org/web/20171210233550/https://www.stuff.co.nz/business/96882546/more-than-one-million-missed-hop-tags-last-year-at-says |archive-date=10 December 2017 |access-date=December 10, 2017 |website=Stuff }}

There are 2 different types of cards; a red card for adults, and a green card for school-aged children, which comes pre-loaded with a child concession.{{Cite web |title=Buying a Snapper card |url=https://www.snapper.co.nz/buying-a-snapper-card/ |url-status=live |archive-url=https://web.archive.org/web/20220828034313/https://www.snapper.co.nz/buying-a-snapper-card/ |archive-date=28 August 2022 |access-date=2022-08-02 |website=Snapper |language=en-US}}

Snapper is a contactless smart card based on Infineon and SmartMX (from NXP Semiconductors) chip sets.{{cite web |date=January 28, 2015 |title=Snapper predicts demise of transport cards |url=http://www.stuff.co.nz/business/money/65504493/snapper-predicts-demise-of-transport-cards |url-status=live |archive-url=https://web.archive.org/web/20171210130700/http://www.stuff.co.nz/business/money/65504493/snapper-predicts-demise-of-transport-cards |archive-date=10 December 2017 |access-date=December 10, 2017 |website=Stuff }} It uses the Triple DES cryptographic system, which is standard in financial cards and has been approved in New Zealand as a secure mechanism for connection through to the EFTPOS network. The Snapper system is an adaptation of the T-money system used in South Korea.{{cite web |title=++++ Welcome to T-money World ++++ |url=http://eng.koreasmartcard.com/jsp/newpub/oversea/english/solutions/S_success_new.jsp |url-status=dead |archive-url=https://archive.today/20150125000429/http://eng.koreasmartcard.com/jsp/newpub/oversea/english/solutions/S_success_new.jsp |archive-date=25 January 2015 |access-date=3 February 2022 |website=eng.koreasmartcard.com}}So the calculation data is sent to Korea Smart Card Corporation in Seoul and the calculation is done there. However, it is not compatible with the T-money system in Korea. It means you cannot use the Snapper card in Korea and vice versa.

On 3 May 2012, Snapper and 2degrees mobile announced the launch of a service that allows customers with a compatible NFC phone to make payments in all Snapper merchants using their mobile phone. The first phone to support this service is the LG Optimus Net. This service requires compatible NFC phone and a special SIM card with the snapper secure element included.

In 2012, Snapper ran an email marketing campaign using email addresses from 52,258 bus passengers who used the card. The email addresses, and other personal data such as date of birth and financial transactions, were originally collected by Auckland Transport and provided to Snapper. Auckland Transport said Snapper's marketing was not an appropriate use of personal data, but others questioned why Auckland Transport shared this passenger information with Snapper in the first place.{{Cite web |date=2024-02-17 |title=Commuters express privacy fears over Hop card ad blitz |url=https://www.nzherald.co.nz/nz/commuters-express-privacy-fears-over-hop-card-ad-blitz/EWJ34U4YET465U4RVMWF3OP3LA/ |access-date=2024-02-17 |website=The New Zealand Herald |language=en-NZ}} Following the incident, Auckland Transport reviewed its privacy policy.{{Cite web |date=2024-02-17 |title=Lawyers look at privacy after Snapper email marketing |url=https://www.nzherald.co.nz/nz/lawyers-look-at-privacy-after-snapper-email-marketing/PUFYKYYU7ZNNUZZ5SK36RPXL7Y/ |access-date=2024-02-17 |website=The New Zealand Herald |language=en-NZ}}

{{Reflist|30em}}

• [http://www.snapper.co.nz/ Official website]

{{Public transport in New Zealand}}

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Category:Contactless smart cards

Category:Fare collection systems in New Zealand

Category:Public transport in the Wellington Region