SupportDesk

{{Short description|Software tool}}

SupportDesk is a service desk software tool[http://www.networkcomputing.co.uk/articles/reviews.asp?a_id=128], Network Computing Magazine, Vol 16, Issue 5 - September/October 2007. for IT support staff and help desk engineers, allowing them to log and categorise calls, assign tasks, monitor progress and track purchase orders. It has an open design which can be extended.[http://download.cnet.com/House-on-the-Hill-SupportDesk/3640-2652_4-10284521.html], Smacl, CNet, September 23, 2005 Version: House-on-the-Hill SupportDesk 2003.16b.

References

{{reflist}}