TOPdesk
{{Refimprove|date=January 2021}}
{{Infobox company
| name = TOPdesk
| logo =
| foundation = 1997
| key_people = Wolter Smit
Frank Droogsma
| hq_location_country = Netherlands
| num_employees = 900 (2021)
| products = Software and services
| website = {{url|https://www.topdesk.com}}
}}
TOPdesk is a developer and supplier of service management software from Delft, Netherlands, founded in 1997.
The company has more than 900 employees and has branches in more than 10 countries. TOPdesk focuses primarily on organizations in the medium-sized and large companies and non-profit organizations in the healthcare, higher education and (national) government sectors. The company was originally an ITSM solution, but nowadays also helps its customers with shared services and Enterprise Service Management (ESM).
History
TOPdesk was founded by Frank Droogsma and Wolter Smit. Droogsma and Smit started developing the application TOPdesk in 1993, in an attic in Delft, the Netherlands, while working as developers at OGD IT services.{{Cite news|url=https://www.ogd.nl/blog/post/2012/05/ogd-en-topdesk-delftse-servicedesk-partners/|title=OGD en TOPdesk: Delftse servicedesk-partners - OGD ict-diensten|date=2012-05-16|work=OGD ict-diensten|access-date=2018-07-05|language=nl-NL}}{{Cite web|url=https://www.topdesk.com/us/about-topdesk/|title=About TOPdesk {{!}} TOPdesk software and consultancy|website=www.topdesk.com|language=en-us|access-date=2018-07-05}} In 1997, TOPdesk became a separate company and moved into a larger office.
In 2004, the company opened its first branch abroad in Kaiserslautern, Germany. Over the years, the company has opened offices in London, UK (2005), Antwerp, Belgium (2007), Budapest, Hungary (2009), Sao Paulo, Brazil (2013), Orlando, US (2015),{{Cite web|url=https://www.bizjournals.com/orlando/news/2015/03/06/global-software-firm-topdesk-chooses-orlando-for.html|title=Global Software Firm TOPdesk Chooses Orlando for its U.S. HQ|website=www.bizjournals.com|access-date=2018-07-05}} Richmond Hill, Canada (2015),{{Cite news|url=https://www.itworldcanada.com/article/customer-service-software-firm-topdesk-stakes-canadian-turf/378282|title=Customer service software firm TOPdesk stakes Canadian turf|work=IT World Canada|access-date=2018-07-05|language=en-US}} Manchester, UK (2015), Oslo, Norway (2017){{Cite web |last= |first= |date= |title=TOPdesk opent kantoor in Noorwegen |url=https://www.computable.nl/artikel/nieuws/erp/5931101/250449/topdesk-opent-kantoor-in-noorwegen.html |access-date=2018-07-05 |website=www.computable.nl |language=nl}} and Charleroi. In 2012, TOPdesk opened a branch in Ballerup, Denmark after acquiring the company Aventor.{{Cite web |last=Kempenaar |first=Laura |date=2011-10-26 |title=Topdesk neemt Deense concurrent over |url=https://www.computable.nl/artikel/nieuws/beheer/4238853/250449/topdesk-neemt-deense-concurrent-over.html |access-date=2018-06-27 |website=www.computable.nl |language=nl}} It was the first time TOPdesk acquired an existing company and competitor.
In 2017, TOPdesk opened an office in Tilburg, the Netherlands. This is the second office in the Netherlands, focusing only on developing the software. In 2015, the company won third prize for best employer in the Netherlands.{{cite web|access-date=2018-07-06 |language=nl |title=NRC Beste Werkgeversonderzoek: 20 beste werkgevers |url=https://www.consultancy.nl/nieuws/11590/nrc-beste-werkgeversonderzoek-20-beste-werkgevers |work=www.consultancy.nl}}
References
{{reflist|4}}
External links
- {{official website|https://www.topdesk.com/}}
Category:Software companies of the Netherlands
Category:Software companies established in 1997
Category:1997 establishments in the Netherlands
Category:IT service management
{{Netherlands-company-stub}}