Techinline
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{{Infobox software
|name = Techinline FixMe.IT
|developer = Techinline Ltd.
|operating_system = Windows
|genre = Remote desktop software
|license = Proprietary
|website = https://www.techinline.com
|logo=|title=|logo alt=FixMe.IT|logo caption=|screenshot=|released=August 2007|latest release version=4.5.1|latest release date={{Release date and age|2018|05|24}}}}
Techinline FixMe.IT is an application[http://www.softpedia.com/reviews/windows/Techinline-Remote-Desktop-Review-59229.shtml Web Based Remote PC Access], Softpedia, July 6, 2007. for remote support, remote control, desktop sharing, remote training, and file transfer between computers.[http://techchunks.com/technology/techinline-re-defines-web-based-remote-pc-access/ TechInline Re-Defines Web Based Remote PC Access Technology], TechChunks, June 3, 2011. The application operates with the Microsoft Windows operating system.[https://www.pcworld.com/article/167870/be_everywhere_at_once_with_remote_access_software.html Be Everywhere At Once With Remote Access Software], Zack Stern, PCWorld, July 5, 2009.
Product
= How it works =
FixMe.IT offers two desktop applications: Expert and Client. To start a new remote support session, the expert directs a remote user to the FixMe.IT website in order to download the Client application and obtain a unique session ID. The expert can then use the ID provided by the remote user to connect to their computer via the Expert application.{{Cite news|url=https://www.filecritic.com/fixme-it-remote-desktop-tool-review/|title=FixMe.IT Remote Desktop Tool Review|date=2016-04-14|work=FileCritic|access-date=2018-09-18|language=en-US}}
= Features =
FixMe.IT can be used to access both on-demand and unattended machines {{Cite web|url=https://gigaom.com/2016/06/21/fixme-it-delivers-fast-and-flexible-remote-support/|title=FixMe.IT Delivers Fast and Flexible Remote Support Tool|date=21 June 2016}}
The local expert can chat with the remote client, view and control the client’s desktop.[https://archive.today/20110624153251/http://www.callingallgeeks.org/techinline-remote-access-from-your-browser/ Techinline: Remote Access From Your Browser], Droidsid, callingallgeeks.org, June 23, 2011.
The expert may reboot the remote machine and the connection will be restored automatically.[http://www.gadgetcage.com/remote-support-software-teamviewer-alternative/15982/ Techinline: Best Remote Support Software and Teamviewer Alternative] {{Webarchive|url=https://web.archive.org/web/20110719023447/http://www.gadgetcage.com/remote-support-software-teamviewer-alternative/15982/ |date=2011-07-19 }}, Siddartha, gadgetcage.com, June 9, 2011.
Files can be transferred between machines by means of copy-and-paste and drag-and-drop methods.[http://techinline-remote-desktop.en.softonic.com/ Provide friends or customers with tech support via web], Elena Santos, Softonic, August 13, 2009.
The application can be integrated into any website, and the interface can be customized by adding a company logo, text, and fonts.[http://www.itworld.com/mobile-amp-wireless/81224/remote-support-options Remote Tools For Your Support Team], Kevin Bolger, ITworld, October 15, 2009.
Other features include session recording, reporting, and multi-monitor support.{{Cite news|url=https://windowsreport.com/remote-troubleshooting-software|title=5 remote troubleshooting tools to fix your Windows 10 tech issues|date=2018-11-05|work=Windows Report - Windows 10 and Microsoft News, How-to Tips|access-date=2018-11-07|language=en-US}}
=Licensing policy=
Techinline FixMe.IT is commercial software that uses a subscription-based licensing model. Two types of subscription plans are available: monthly or yearly. Both plans allow an unlimited number of concurrent sessions and access up to 150 unattended computers.{{Cite web|url=https://crozdesk.com/customer-service-crm/remote-support-software/fixme-it|title=FixMe.IT Reviews, Pricing and Alternatives {{!}} Crozdesk|last=Ltd|first=Crozdesk|website=crozdesk.com|language=en|access-date=2018-09-25}}
See also
References
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