Ticket system
{{short description|Method of collecting tolls on highways}}
{{For|the IT term|issue tracking system}}
File:PA TPK ticket from Willow Grove 2013.jpeg]]
A ticket system, also known as a closed toll collection system, is a system used on some toll roads in which a user pays a toll rate based on the distance traveled from their originating entrance to their destination exit.{{cite book |last1=Schneider |first1= Suzanne B.|title=Toll Financing of U.S. Highways |date=1985 |publisher=Congressional Budget Office, Congress of the United States |location=Washington, D.C. |page=44 |url=https://books.google.com/books?id=wxspAQAAMAAJ&pg=PA44 |accessdate=1 May 2020}}
The correct toll is determined by requiring all users to take a ticket from a machine or from an attendant when entering the system. The ticket prominently displays the location (or exit number) from which it was issued and may contain a precomputed chart of toll rates for each exit. Upon arrival at the toll booth at the destination exit, the user presents the ticket to the toll collector, who determines the correct toll. If no ticket is presented (i.e. the ticket is lost), generally the highest possible toll is charged. For this kind of system to work, toll plazas must be built and staffed at all entrances and exits to the toll road (hence the "closed" name). Most ticket-based toll roads today use an electronic toll collection system as an alternative. In this case, sensors at both the entry and exit toll plazas read the vehicle's transponder and the correct toll is deducted from the user's account; no ticket is necessary.
First employed on the Pennsylvania Turnpike when it opened in 1940,{{cite web |last1=Kissel |first1=Kelly |title=50-Year-Old Pennsylvania Turnpike Provided Modern Road to Future : Transportation: The 160-mile route through the Appalachian Mountains was the precursor of the interstate highway system. |url=https://www.latimes.com/archives/la-xpm-1990-10-07-mn-2774-story.html |website=Los Angeles Times |date=7 October 1990 |access-date=February 14, 2019}} the ticket system has been utilized on lengthy toll highways in which the exits are spread out over a distance on an average of {{convert|7|to|10|mi|sp=us}} per exit.
Highways where used
- New Jersey Turnpike—entire length, including Newark Bay Extension and Pearl Harbor Extension{{Cite web|url=https://www.tripadvisor.com/ShowTopic-g28951-i77-k9231114-How_do_I_pay_tolls_on_the_New_Jersey_Turnpike-New_Jersey.html|title=How do I pay tolls on the New Jersey Turnpike? - New Jersey Forum - TripAdvisor|website=www.tripadvisor.com|language=en|access-date=February 16, 2019}}{{Better source needed|date=April 2022}}
- Ohio Turnpike—between Swanton Toll Barrier and Newton Falls Toll Barrier{{Cite web|url=http://blog.cleveland.com/metro/2009/06/ohio_turnpike_to_let_drivers_p.html|title=Ohio Turnpike to let drivers pay tolls with credit, debit cards|last1=Sims|first1=Damon|last2=Group|first2=Northeast Ohio Media|website=cleveland.com|date=8 June 2009 |language=en-US|access-date=February 16, 2019}}
- Indiana Toll Road—between Portage Toll Plaza and Eastpoint Toll Plaza{{Cite web|url=http://forum.studebakerdriversclub.com/showthread.php?50969-Indiana-Toll-Road-Booths-Automated|title=Indiana Toll Road Booths- Automated ?|website=forum.studebakerdriversclub.com|date=2 May 2011 |access-date=February 16, 2019}}{{Better source needed|date=April 2022}}
- Turner Turnpike and Will Rogers Turnpike in Oklahoma—both use a modified ticket-based toll collection system that places only one mainline toll plaza on the highway, roughly halfway through the length of the road. Under this system, traffic exiting before reaching the mainline toll plaza pays at the exit. Also, traffic entering at said interchange heading away from the mainline toll plaza pays before entering the highway, but traffic entering heading toward the mainline toll plaza receives a ticket. Traffic heading away from the mainline toll plaza that exits before reaching the end of the toll road turns in their receipt they received when paying their toll and receives a refund for the unused portion of the toll roads.{{cn|date=November 2024}}
Highways that formerly used the ticket system
- Maine Turnpike—between York Toll Plaza and New Gloucester Toll Plaza (replaced by fixed-point barrier system in late-1990s){{cite web |title=Do You Remember The Old Toll Booth Ticketing System In Maine? |url=http://wcyy.com/do-you-remember-the-old-toll-booth-ticketing-system-in-maine/ |website=WCYY |date=10 August 2017 |access-date=February 14, 2019}}
- Massachusetts Turnpike—between West Stockbridge and Weston (replaced by open road tolling in 2016){{cite web |last1=O'Brien |first1=Tim |title=Cashless tolling begins on Mass Pike |url=https://www.timesunion.com/local/article/Cashless-tolling-begins-on-Mass-Pike-10421488.php |website=timesunion |date=29 October 2016 |access-date=February 14, 2019}}
- New York State Thruway—between Ripley Toll Plaza and West Seneca Toll Plaza west of Buffalo, and between Williamsville Toll Plaza and Woodbury Toll Plaza east of Buffalo on the mainline, and the Berkshire Connector (replaced by open road tolling in 2020){{cite web|url=https://www.governor.ny.gov/news/governor-cuomo-announces-cashless-tolling-go-live-overnight-nys-thruways-ticketed-system|title=Governor Cuomo Announces Cashless Tolling to Go Live Overnight on NYS Thruway's Ticketed System Beginning Friday, November 13, More Than a Month Ahead of Schedule |website=www.governor.ny.gov|location=Albany, NY|access-date=November 14, 2020}}
- Pennsylvania Turnpike—replaced by all-electronic tolling in March 2020{{cite news|last=Tierney|first=Jacob|title=Pennsylvania Turnpike to lay off 500 employees, make cashless tolling permanent|publisher=TribLive|date=June 2, 2020|url=https://triblive.com/news/pennsylvania/pennsylvania-turnpike-to-lay-off-500-employees-make-cashless-tolling-permanent/|access-date=June 2, 2020}}
- Illinois Tollway (Northwest Tollway (now Jane Addams Tollway) - between Elgin Toll Plaza and South Beloit Toll Plaza (replaced by fixed-toll barriers in late-1970s)
- West Virginia Turnpike–entire length (replaced by fixed-point toll barrier system in late-1980s)
- A1 motorway (Slovenia)—between Ljubljana and Koper (replaced by vignette in 2008){{Cite web|url=https://www.austria.info/us/basic-facts/getting-there-around/austria-by-car/driving-regulations-in-austria|title=Driving regulations in Austria: driver license, speed limits & car rental|website=www.austria.info|language=en|access-date=February 16, 2019}}
- Florida's Turnpike—between Lantana Toll Plaza and Three Lakes Toll Plaza; replaced with all-electronic tolling in November 2021{{cite web |title=Traveler Info |url=http://www.floridasturnpike.com/travelerInfo.html |website=Florida's Turnpike - The Less Stressway |access-date=February 16, 2019}}
- Kansas Turnpike—entire length; replaced with all-electronic tolling on July 1, 2024{{Cite web|url=https://www.ksturnpike.com/faq|title=Frequently Asked Questions|website=Kansas Turnpike Authority|language=en|access-date=February 16, 2019}}{{Cite web|url=https://ksturnpike.com/cashless-tolling|title=Cashless Tolling|website=Kansas Turnpike Authority|language=en|access-date=July 1, 2024}}