Transversal Corporation
{{Infobox company
| name = Transversal Corporation
| logo = Transversal_Corporation_logo.png
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| type = Private
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| industry = Computer software
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| foundation = 1998
| founder = Davin Yap, David MacKay
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| location_city = Cambridge
| location_country = United Kingdom
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| area_served = International
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| homepage = {{URL|http://www.transversal.com/}}
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Transversal Corporation is a British software company specializing in cloud-based knowledge management.
History
Transversal was founded in 1998 by Davin Yap and David MacKay, researchers at the University of Cambridge, to develop a business application for answering customers' questions. Yap served as CEO until 2003 and again from 2005 to 2014, when he was replaced by company executive Heather Richards.{{cite web|url=http://www.sourcewire.com/news/17279/transversal-appoints-new-ceo|newspaper=SourceWire|date=26 August 2003|title=Transversal Appoints New CEO}}{{cite web|url=http://www.businessweekly.co.uk/news/hi-tech/17176-new-ceo-transversal-founder-broadens-outreach|magazine=Business Weekly|date=2 July 2014|title=New CEO at Transversal as Founder Broadens Outreach}}{{citation|magazine=Cambridge Business|date=November 2013|title=Go on... ask me another}}
In 2007, Transversal was named one of the UK's 20 fastest-growing venture companies.{{cite web|url=https://econsultancy.com/press-releases/2593-transversal-named-one-of-uk-s-fastest-growing-venture-backed-companies|title=Transversal named one of UK's fastest growing venture-backed companies|newspaper=Econsultancy|date=30 August 2007}} During the 2010s it broadened its geographical reach by opening offices in Australia, Germany and the United States.{{cite web|url=https://www.transversal.com/company/press/media-releases/transversal-launches-australia-and-new-zealand|title=Transversal launches in Australia and New Zealand|date=1 May 2012}}{{cite web|url=http://www.businessweekly.co.uk/export/americas/16428-transversal-opening-us-office-sales-soar|title=Transversal opening US office as sales soar|magazine=Business Weekly|date=27 January 2014}}
In 2019, Transversal was acquired by Verint Systems.
Products and services
Transversal provides knowledge management software for customer-facing websites, contact centers and enterprise systems.{{cite web|url=https://www.transversal.com/solutions|title=Transversal solutions|accessdate=27 January 2015}} It offers an end-to-end implementation service (including consultancy and design), as well as an API to enable its technology to be integrated with existing platforms.{{cite web|url=https://www.transversal.com/services|title=Transversal services|accessdate=27 January 2015}}{{cite web|url=https://www.transversal.com/technology/core-technology-services|title=Transversal technology services|accessdate=27 January 2015}}
Awards and recognition
Transversal and its clients won the Contact Centre Association's award for Best Technology Partnership in 2008, 2009 and 2010.{{cite web|url=http://www.angelnews.co.uk/article.jsf?articleId=7206|title=Capita Business Services selects Transversal as part of BBC Audience Services contract|newspaper=Angel News|date=18 May 2009}}{{cite web|url=http://www.businesswire.com/news/home/20091105005063/en/CCA-Celebrates-World-Class-Customer-Service-Achievement|title=CCA celebrates world class customer service achievement|newspaper=Business Wire|date=5 November 2009}}{{cite web|url=https://www.callcentrehelper.com/winners-and-losers-december-2010-14378.htm|title=Winners and losers|magazine=Call Centre Helper|date=8 December 2010}} In 2014, Transversal was a top-ten finalist in the SME category at the Digital Leaders awards{{cite web|url=http://digitalleaders.co.uk/wp-content/uploads/2013/08/DL100-List.pdf|title=Digital Leaders 100 Awards 2014|accessdate=27 January 2015}} and a finalist in the Technology Services Industry Association's Vision Awards.{{cite web|url=http://www.tsia.com/resources/press-releases/2014-press-releases/companies-receive-coveted-2014-vision-awards-from-the-technology-services-industry-association.html|title=Blackbaud, Radialpoint, and SimpleQL Receive Coveted 2014 Vision Awards from the Technology Services Industry Association|date=7 May 2014}} KMWorld named Transversal among its vendors of "trend-setting products" from 2014 through 2018,{{cite web|url=http://www.kmworld.com/Articles/Editorial/Features/KMWorld-Trend-Setting-Products-of-2014-98792.aspx|title=Trend-setting Products of 2014|magazine=KMWorld|date=September 2014}}{{cite web|url=http://www.kmworld.com/Articles/Editorial/Features/KMWorld-Trend-Setting-Products-of-2015-105783.aspx|title=Trend-setting Products of 2015|magazine=KMWorld|date=September 2015}}{{cite web|url=http://www.kmworld.com/Articles/Editorial/Features/KMWorld-Trend-Setting-Products-of-2016-113140.aspx|title=Trend-setting Products of 2016|magazine=KMWorld|date=September 2016}}{{cite web|url=http://www.kmworld.com/Articles/Editorial/Features/KMWorld-Trend-Setting-Products-of-2017-120392.aspx|title=Trend-setting Products of 2017|magazine=KMWorld|date=September 2017}}{{cite web|url=http://www.kmworld.com/Articles/Editorial/Features/KMWorld-Trend-Setting-Products-of-2018-126963.aspx|title=Trend-setting Products of 2018|magazine=KMWorld|date=September 2018}} and listed Transversal as one of the "100 companies that matter in knowledge management" from 2015 through 2019.{{cite web|url=http://www.kmworld.com/Articles/Editorial/Features/KMWorld-100-COMPANIES-That-Matter-in-Knowledge-Management-102189.aspx|title=100 Companies That Matter in Knowledge Management|magazine=KMWorld|date=March 2015}}{{cite web|url=http://www.kmworld.com/Articles/Editorial/Features/KMWorld-100-COMPANIES-That-Matter-in-Knowledge-Management-109344.aspx|title=100 Companies That Matter in Knowledge Management|magazine=KMWorld|date=March 2016}}{{cite web|url=http://www.kmworld.com/Articles/Editorial/Features/KMWorld-100-Companies-That-Matter-in-Knowledge-Management-2017-116508.aspx|title=100 Companies That Matter in Knowledge Management|magazine=KMWorld|date=March 2017}}{{cite web|url=http://www.kmworld.com/Articles/Editorial/Features/KMWorld-100-Companies-That-Matter-in-Knowledge-Management-2018-123291.aspx|title=100 Companies That Matter in Knowledge Management|magazine=KMWorld|date=March 2018}}{{cite web|url=http://www.kmworld.com/Articles/Editorial/Features/KMWorld-100-Companies-That-Matter-in-Knowledge-Management-2019-129903.aspx|title=100 Companies That Matter in Knowledge Management|magazine=KMWorld|date=March 2019}} In 2018, Transversal's CEO Heather Richards was named Cambridge Judge Business School Woman Entrepreneur of the Year.{{cite web|url=https://www.transversal.com/company/news/2018/03/transversal-ceo-wins-woman-entrepreneur-year|title=Transversal CEO Wins Woman Entrepreneur of the Year|website=Transversal.com|date=March 2018}}
References
{{reflist|2}}
External links
- [http://www.transversal.com/ Transversal Corporation official website]
Category:Software companies of the United Kingdom