TuVox
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{{more footnotes|date=April 2016}}
{{Update|date=February 2020}}
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{{Infobox company
| name = TuVox, Inc.
| logo = TuVoxLogo.png
| type = Privately Held
| foundation = 2001
| location = Cupertino, California, United States
| key_people = CEO: Mark Lazar, Founders: Steven Pollock and Ashok Khosla
| industry = Call Center Automation Solutions, IVR Solutions
| products = speech recognition, speech synthesis, VXML
| homepage = {{URL|www.tuvox.com}}
}}
TuVox is a company that produces VXML-based telephone speech-recognition applications to replace DTMF touch-tone systems for their clients.{{Cite web|last=Dawson|first=Keith|date=2006-04-01|title=Is Hosting the Future of Speech?|url=https://www.edn.com/is-hosting-the-future-of-speech/|website=EDN}}
History
TuVox was founded in 2001 by Steven S. Pollock and Ashok Khosla, formerly of Apple Computer Corporation and Claris Corporation.{{Cite web|date=2006-06-14|title=StartupJournal {{!}} Strategies and Trends|url=http://www.startupjournal.com/financing/trends/20060605-buckman.html|access-date=2022-01-06|archive-url=https://web.archive.org/web/20060614100729/http://www.startupjournal.com/financing/trends/20060605-buckman.html|archive-date=2006-06-14}} Since then, TuVox has grown to over 150 employees and has US offices in Cupertino, California and Boca Raton, Florida as well as international offices in London, Vancouver and Sydney. In 2005, TuVox acquired the customers and hosting facilities of Net-By-Tel.{{Cite web|title=TuVox Acquires NetByTel's Hosted Speech|url=https://technews.tmcnet.com/channels/speech-applications/speech-applications-articles/acquisition-netbytel-hosted-speech.htm|access-date=2022-01-06|website=technews.tmcnet.com}}{{Cite web|date=2005-10-01|title=Steve Pollock, Co-founder and Executive Vice President, TuVox (on the NetByTel Acquisition)|url=https://www.speechtechmag.com/Articles/ReadArticle.aspx?ArticleID=35485|access-date=2022-01-06|website=Speech Technology Magazine|language=en-US}} In 2007, the company raised $20m for its speech recognition,{{Cite web |date=2007-05-02 |title=destinationCRM.com: Winnowing Customer Care Woes |url=http://www.destinationcrm.com/articles/default.asp?ArticleID=6756 |access-date=2022-01-06 |website= |archive-url=https://web.archive.org/web/20070502122956/http://www.destinationcrm.com/articles/default.asp?ArticleID=6756 |archive-date=2 May 2007 |url-status=dead}} and phone menu software.{{Cite web|date=2007-12-05|title=TuVox raises $20M for speech recognition and phone menu software|url=https://venturebeat.com/2007/12/05/tuvox-raises-20m-for-speech-recognition-and-phone-menu-software/|access-date=2022-01-06|website=VentureBeat|language=en-US}}
On July 22, 2010, West Interactive — a subsidiary of West Corporation — announced its acquisition of TuVox.{{Cite web|date=2010-07-26|title=West Interactive Acquires TuVox|url=http://www.insidearm.com/news/00004123-west-interactive-acquires-tuvox/|access-date=2022-01-06|website=www.insidearm.com|language=en}}
Customers
TuVox clients include 1-800-Flowers.com, AMC Entertainment, American Airlines, British Airways, M&T Bank, Canon Inc.,{{Cite web|date=2006-07-03|title=Speech Technology Magazine's 2006 Most Innovative Solutions Awards|url=https://www.speechtechmag.com/Articles/ReadArticle.aspx?ArticleID=30101|access-date=2022-01-06|website=Speech Technology Magazine|language=en-US}} Gateway, Inc., Motorola, Progress Energy Inc., Telecom New Zealand, Time, Inc., BECU, Virgin America and USAA.
References
{{reflist}}
{{Speech synthesis}}
Category:Applications of artificial intelligence
Category:Companies established in 2001
Category:Companies based in Cupertino, California
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