Typeform (service)
{{Short description|Online form and survey building website}}
{{Other uses|Typeform (disambiguation){{!}}Typeform}}
{{Infobox company
| name = Typeform S.L.
| logo = Typeform logo 04.svg
| logo_size = 160px
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| type = Private
| industry = Online survey services
| founded = {{Start date and age|2012}}
| founders = Robert Muñoz, David Okuniev
| num_employees = 500
| hq_location =
| hq_location_city = Barcelona
| hq_location_country = Spain
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| area_served = Worldwide
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| website = {{URL|typeform.com}}
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Typeform is a software as a service (SaaS) company that specializes in online form building and online surveys. Its main software creates dynamic forms based on user needs. Typeform's software has been used by Apple Inc., Airbnb, Uber and Nike, Inc. Typeform produces millions of forms every month.{{cite web| url=http://www.lavanguardia.com/economia/20150917/54436586545/typeform-capta-mas-de-13-2-millones-de-euros-en-una-ronda-de-financiacion.html| title=Typeform captures more than 13.2 million in a financing round| date=September 17, 2015| publisher=La Vanguardia| access-date=February 8, 2016}} Typeform is a competitor of other digital forms platforms, such as GoFormz, Formstack, and GoCanvas.
History
Typeform was founded in 2012{{cite web| url=http://www.ara.cat/economia/Typeform-tanca-rondes-dinversio-grans_0_1433256722.html| title=Typeform tanca una de les rondes d'inversió més grans de l'any| author=Julia Manresa| date=September 18, 2015| publisher=ARA| access-date=February 8, 2016}} by Robert Muñoz and David Okuniev.{{cite web| url=https://techcrunch.com/2013/09/05/typeform/| title=Typeform Raises €550K Seed Round To Help You Build Beautiful Device-Agnostic Online Surveys And Forms| author=Steve O'Hear| date=September 5, 2013| publisher=Tech Crunch| access-date=February 8, 2016}}{{cite web| url=http://www.businessinsider.com/typeform-raises-a-97-million-series-a-round-2015-9?r=UK&IR=T| title=Typeform raises a $97 Million Series A round| author=Max Slater-Robins| date=September 17, 2015| publisher=Business Insider| access-date=February 8, 2016}}{{cite web| url=http://www.ticbeat.com/emprendedores/la-plataforma-de-formularios-espanola-typeform-logra-15-millones-dolares/| title=The platform forms Spanish Typeform achieved 15 million| date=September 19, 2015| publisher=Tic Beat| access-date=February 8, 2016}} Typeform's software was released in Alpha phase by invitation only.{{cite web| url=https://www.fayerwayer.com/2012/12/typeform-renovando-las-encuestas-por-internet-fw-startups/ | title=Surveys are boring. But what if they could be entertaining?| author=Cony Sturm| date=December 18, 2012| publisher=FayerWayer| access-date=February 8, 2016}} The software launched in Beta in April 2013, having raised €550,000 in seed funding.{{cite web| url=http://www.gruenderszene.de/allgemein/550000-euro-seed-typeform|title=550,000 Euros seed capital for poll-app| author=Patrick Steller| date=September 5, 2013| publisher=Grunderszene| access-date=February 8, 2016}} The company generated an additional €1.2 million in 2014.{{cite web| url=https://techcrunch.com/2015/09/17/typeform-series-a/| title=Typeform Gets $15M To Expand Its API For User Interaction| date=September 17, 2015| author=Natasha Lomas| publisher=Tech Crunch| access-date=February 8, 2016}}{{cite web| url=http://www.redherring.com/finance/hellofresh-secures-485m-2-9bn-valuation/| title=HelloFresh secures $85m at $2.9bn valuation| date=September 17, 2015| publisher=Red Herring| access-date=February 8, 2016}}
Typeform's software officially launched in February 2014.{{cite web| url=https://thenextweb.com/apps/2014/02/12/typeform/| title=Looking to create beautiful, cross-platform surveys? Try Typeform.| author=Paul Sawers| date=February 12, 2014| publisher=The Next Web| access-date=February 8, 2016}} By August 2014, the software had 100,000 users.{{cite web| url=https://techcrunch.com/2014/09/23/typeform-raises/| title=Online Survey And Form Builder Typeform Raises €1.2M| author=Steve O'Hear| date=September 23, 2014| publisher=Tech Crunch| access-date=February 8, 2016}} In October 2015, the company raised $15 million in Series A funding led by London-based Index Ventures.{{cite web| url=https://www.forbes.com/sites/parmyolson/2015/10/01/startup-typeform-barcelona/| title=This Startup Will Finally Make You Like Online Forms| author=Parmy Olson| date=October 1, 2015| work=Forbes| access-date=February 8, 2016}} Previous investors Point Nine Capital, Connect Ventures, RTA Ventures, CEO of Squarespace Anthony Casalena, Facebook Vice President of growth Javier Olivan, and Jay Parikh of Facebook also participated in the funding round.{{cite web| url=https://venturebeat.com/2015/09/17/barcelonas-typeform-lands-15m-to-revolutionize-forms-for-a-touchscreen-world/| title=Barcelona's Typeform lands $15M to revolutionize forms for a touchscreen world| author=Chris O'Brien| date=September 17, 2015| publisher=Venture Beat| access-date=February 8, 2016}}{{cite web| url=http://novobrief.com/typeform-funding-series-a-index/| title=Typeform receives $15M in funding from Index Ventures and 'super angels' from Facebook, King & Squarespace| author=Jaime Novoa| date=September 17, 2015| publisher=Novo Brief| access-date=February 8, 2016}}
On June 27, 2018, the Typeform engineering team became aware that an unknown third party gained access to the Typeform server and obtained access to customer data and downloaded it.{{Cite news|url=https://www.theregister.co.uk/2018/07/02/typeform_breach/|title=Surveys-as-a-service outfit Typeform spilled a backup in May|access-date=2018-07-03|language=en}}{{Cite news|url=https://www.independent.co.uk/news/business/news/fortnum-mason-data-breach-customers-personal-details-accessed-typeform-hack-a8426896.html|title=Fortnum & Mason data breach: 23,000 customers' details accessed|work=The Independent|access-date=2018-07-03|language=en-GB}} The attackers gained access to data backups for surveys conducted before May 3rd, 2018. Over 100,000 records were affected.{{Cite web|url=https://fractionalciso.com/typeform-data-breach/|title=Typeform Data Breach: 100,000 Records and Counting|date=2018-07-12|website=Fractional CISO - Virtual CISO|language=en-US|access-date=2018-12-07}}
In March 2022, Typeform announced the close of a $135 million Series C led by Sofina.{{Cite web |title=Typeform takes $135M to tickle more marketers |url=https://techcrunch.com/2022/03/10/typeform-series-c/ |access-date=2022-05-04 |website=TechCrunch |date=10 March 2022 |language=en-US}}
Software
The "typeforms" present questions which slide down one after another showing only one question at a time to keep users engaged and can include images, and GIFs or videos. The tool includes "Calculator," custom "Thank You" screens, "Question Groups" which allow questions to be added to sections or include sub-questions and "Logic Jump" which customizes the questions a user sees based on their selections. The form can be embedded into a website, open in a pop-up, or be accessed through a unique URL. The form-builder uses a freemium business model.{{cite web| url=https://zapier.com/learn/ultimate-guide-to-forms-and-surveys/best-form-features/| title=8 Overlooked but Powerful Form Features| publisher=Zapier| access-date=February 8, 2016}}{{cite web| url=http://novobrief.com/typeform-series-a/|title=International money keeps coming in: Barcelona-based Typeform raises €1.2 million from Connect Ventures and others| author=Jaime Novoa| date=September 23, 2014| publisher=Novo Brief| access-date=February 8, 2016}}{{Cite web| url=http://www.addictivetips.com/web/typeform-create-conduct-beautiful-online-polls-surveys/| title=Typeform Makes Creating Beautiful Online Surveys A Snap| author=Waqas Ahmed| date=August 26, 2013| publisher=Addictive Tips| access-date=February 8, 2016}}
Typeform I/O was a developer API which creates forms based on user data. The API allows users to generate forms using code rather than the traditional Typeform tool. Typeform.io was a standalone service, not connected with Typeform.com. This service was discontinued in early 2018.
Typeform launched a developer platform in September 2017.{{cite web| url=https://www.typeform.com/blog/inside-story/developer-platform/| title=Step inside our new Developer Platform| publisher=Typepform| access-date=September 11, 2017}} Developer-oriented APIs & SDKs are similar to Typeform.io's functionality, but is now integrated into the rest of the platform.{{citation needed|date=February 2019}} Developers can create forms programmatically using Create API, retrieve form results using Responses API or Webhooks, and perform advanced form embedding with the Embedding SDK.{{citation needed|date=February 2019}}'
Typeform launched a no-code chatbot builder, Chat by Typeform, in June 2021.{{Cite web |title=Introducing Chat by Typeform: What it is & how to get the most out of it, Thu, 17 Jun. 2021 at 16:00, Europe/Madrid |url=https://community.typeform.com/events/introducing-chat-by-typeform-what-it-is-how-to-get-the-most-out-of-it-26 |access-date=2022-05-04 |website=community.typeform.com |language=en}}