Vertex (company)

{{for|other companies called "Vertex"|Vertex (disambiguation)#Businesses}}

{{Infobox company

| name = VERTEX

| logo = VertexWiki.JPG

| type = Limited Company

| industry = Utilities, call centers

| foundation = 1996

| location = London, UK

| products = Business Process Outsourcing, Customer Management Outsourcing

| website =

| key_people = Andrew Jornod, CEO, Vertex North America (Utilities)

}}

Vertex is a call centre operator that also offers a variety of other business process outsourcing (BPO) and customer management outsourcing services.{{cite news|last=Dey|first=Iain|title=Liberata joins £400m contest for Vertex|url=https://www.telegraph.co.uk/finance/2947478/Liberata-joins-400m-contest-for-Vertex.html|access-date=1 April 2012|date=17 September 2006}}{{cite web|title=Vertex Group Limited|url=http://www.hoovers.com/company/Vertex_Group_Limited/rjthhri-1.html?CM_ITE=Factsheet&CM_PLA=Free&CM_VEN=Biz_Dev&CM_CAT=Google|work=Hoover's|access-date=1 April 2012}}

Originally the back office service function inside UK utility company United Utilities, Vertex was spun out as a separate company in 1996.{{cite news| url=http://corporate.unitedutilities.com/united-utilities-history.aspx | title=United Utilities - Our recent history}} In 2007, United Utilities sold Vertex to a consortium of investors (Oak Hill Capital,{{Cite web |title=Oak Hill Capital, GenNx360 and Knox Lawrence to Acquire Vertex from United Utilities – Oak Hill |url=https://oakhill.com/2007/01/15/oak-hill-capital-gennx360-and-knox-lawrence-to-acquire-vertex-from-united-utilities/ |access-date=2024-10-16 |language=en-US}} GenNx360, Knox Lawrence International) for £217m.{{cite news | url=http://corporate.unitedutilities.com/2032.aspx | title=United Utilities announces the sale of Vertex to Oak Hill Capital, GenNx360 and Knox Lawrence International}}

Vertex services include:

• Business process outsourcing
• Customer Management
• Finance & Accounting
• HR Outsourcing
• Software
• Offshoring
• Debt Management
• Telecom