White House Black Market
{{short description|American women's clothing retailer}}
{{Infobox company
| name = White House Black Market, Inc.
| logo = WHBM Logo.png
| type = Subsidiary
| area_served = United States, Puerto Rico, U.S Virgin Islands, Canada
| industry = Retail
| products = Apparel and
accessories
| net_income = $888M (fiscal 2014){{cite news|title= Chico's FAS Inc Annual Report |url= http://d1lge852tjjqow.cloudfront.net/CIK-0000897429/4cbde519-7204-48db-b1a8-c14dbb6e10bd.pdf| publisher=Edgar Online | accessdate = April 7, 2015}}
| foundation = {{start date and age|1985}}
| location = Fort Myers, Florida
| num_locations = 451 boutiques, 67 outlet stores
| parent = Chico's FAS (2003–present)
| website = {{URL|https://www.whitehouseblackmarket.com/store}}
}}
File:A White House Black Market store at an outdoor shopping center in Delaware.jpg
White House Black Market is an American women's clothing retailer headquartered in Fort Myers, Florida. The multichannel brand, founded in 1985, specializes in upscale clothing.
White House Black Market owns and operates various clothing and accessories boutiques in the United States, where they sell their tops, dresses, skirts, pants, jackets, outerwear, shoes, jewelry, and accessories. Since 2003, White House Black Market has operated as a subsidiary of Chico's FAS.{{cite news|title= The White House Inc. History|url=http://www.fundinguniverse.com/company-histories/the-white-house-inc-history/| publisher= Funding Universe |accessdate = April 15, 2015}}
History
= 1980s and 1990s =
The company began in 1985 when cofounders Patricia Smith and Richard Sarmiento opened the first store called The White House, in Baltimore, Maryland. The White House only carried women's clothing in shades of white. The boutique performed extremely well, catering to an upscale clientele of women.{{cite news|title= The White House Inc. History|url=http://www.fundinguniverse.com/company-histories/the-white-house-inc-history/| publisher= Funding Universe |accessdate = April 15, 2015}}
In 1991, with the help of National Retail Group, a North Carolina–based consulting firm, The White House began its national expansion. After a decade of selling exclusively white merchandise, the brand launched a new retail format—"Black Market"—in Annapolis,MD, in 1995.{{cite news|title= The White House Inc. History|url=http://www.fundinguniverse.com/company-histories/the-white-house-inc-history/| publisher= Funding Universe |accessdate = April 15, 2015}} A few experiments followed, where Smith and Sarmiento housed both White House and Black Market under the same roof as a store that only sold sale merchandise culled from both stores. Their endeavors were successful, and in 1997, the company began converting existing stores to this White House Black Market combination concept.{{cite news|title= White House Black Market About Us|url=http://www.whitehouseblackmarket.com/store/page.jsp?id=24| publisher= White House Black Market |accessdate = April 23, 2015}}
= 2000s =
In 2003, Chico's FAS, Inc. purchased White House Black Market after the privately held firm went public.{{cite news|title= No Shades of Gray at Chico's FAS |url=http://news.investors.com/investing/031405-406131-no-shades-of-gray-at-chicos-fas-apparel-retailer-buys-white-house-black-market-as-results-remain-clearly-strong.htm| publisher= Investor's Business Daily |accessdate = April 20, 2015}} The purchase price for the specialty retailer was $90M, with $85.6M in cash and about $4.4M in Chico's common stock.{{cite news|title= Chico's signs $90M Deal to Buy the White House Inc |url=http://www.dmnews.com/multichannel-marketing/chicos-signs-90m-deal-to-buy-the-white-house-inc/article/81646/| publisher= Direct Marketing News |accessdate = April 20, 2015}}
In 2007, Donna M. Noce stepped into the role of White House Black Market brand President. Prior to taking her position at White House Black Market, Noce served as President of Ann Taylor LOFT and also spent time at Lerner New York Division of Limited, Inc. and Petrie Stores Corporation.{{cite news|title= Donna Noce on the Power of Personalized Customer Relationships |url= http://knowledge.wharton.upenn.edu/article/white-house-black-markets-donna-noce-on-the-power-of-personalized-customer-relationships/| publisher= Wharton University of Pennsylvania |accessdate = April 7, 2015}}
White House Black Market gained coverage in 2008 when Michelle Obama wore the brand's Tank Leaf Print Dress as a cohost of TV talkfest The View. Virtually overnight, the dress (priced at $148) all but sold out at White House Black Market boutiques.{{cite news|title= Michelle Obama Makes $148 Frock a Fashion Smash |url= http://www.today.com/id/25280708/ns/today-today_style/t/michelle-obama-makes-frock-fashion-smash/#.VXIclmRVhBc| publisher=Today |accessdate = April 7, 2015}}{{cite news |title= Shop for Michelle Obama's Style |url= http://budgetstyle.about.com/od/workwear/tp/shop_michelle_obama_style.htm |publisher= About Style |accessdate= April 17, 2015 |archive-date= April 4, 2015 |archive-url= https://web.archive.org/web/20150404161619/http://budgetstyle.about.com/od/workwear/tp/shop_michelle_obama_style.htm |url-status= dead }}
Collections
White House Black Market's collections include dresses, jackets, pants, shoes, swim, tees, accessories and "everyday essentials".{{cite news|title= Our Brands White House Black Market |url=http://chicosfas.com/our-brands/white-houseblackmarket/default.aspx| publisher= Chico's FAS Inc |accessdate = April 12, 2015}} Key collections include:
- Iconic Black & White – "Classic black and white clothing".{{cite news|title= White House Black Market Store |url=http://www.whitehouseblackmarket.com/store/| publisher= White House Black Market |accessdate = April 15, 2015}}
- Workwear – The WorkKit collection, in a "seasonless" black fabric,{{cite news|title= White House Black Market Store |url=http://www.whitehouseblackmarket.com/store/| publisher= White House Black Market |accessdate = April 15, 2015}} includes pants, jackets, shirts and accessories for work.
- Wedding & Event Boutique – Launched on January 26, 2015. The collection's key piece is White House Black Market's "Genius dress", a design that can be worn multiple ways. The Wedding & Event Boutique features party and cocktail dresses as well as bridesmaid dresses, shoes, jewelry and more.{{cite news|title= 4 Ways to Wear the Genius Dress |url=https://www.whitehouseblackmarket.com/store/page.jsp?id=106209285&icid=SH-Bridesmaids-SubNav-HowToWear| publisher= White House Black Market|accessdate = April 22, 2015}}{{cite news|title= White House Black Market Introduces Wedding and Event Boutique |url=http://newsok.com/white-house-black-market-introduces-wedding-and-event-boutique/article/5386219| publisher= News OK|accessdate = April 19, 2015}}
Advertising and promotion
File:WHBM store interior 1.jpg
In fiscal 2014, WHBM re-launched its rewards program as WHBM Rewards. The program includes tier-based discounts, promotions, free shipping and invitations to private sales based on customer's annual spend.{{cite news|title= Chico's FAS Inc Annual Report |url=http://d1lge852tjjqow.cloudfront.net/CIK-0000897429/4cbde519-7204-48db-b1a8-c14dbb6e10bd.pdf| publisher=Edgar Online |accessdate = April 7, 2015}}
White House Black Market's marketing program consists of the company's loyalty program (WHBM Rewards), direct marketing efforts (direct mail, email), national print and broadcast advertising, internet and direct phone sales, social media marketing, and public relations and community outreach programs.{{cite news|title= Chico's FAS Inc Advertising and Promotion |url=http://www.wikinvest.com/stock/Chico%27s_FAS_(CHS)/Advertising_Promotion|archive-url=https://web.archive.org/web/20151014174111/http://www.wikinvest.com/stock/Chico%27s_FAS_(CHS)/Advertising_Promotion|url-status=dead|archive-date=October 14, 2015|accessdate = April 8, 2015}}
White House Black Market has worked with models Alyssa Miller, Linda Voitova, Michaela Kocianova, and Naty Chabenenko (Holiday 2012), Anne Vyalitsyna, (Spring/Summer 2013), Bette Franke, and Lakshmi Menon, (Holiday 2011) and Ali Stephens (Spring/Summer 2011) among others.{{cite news|title= White House Black Market Models |url= https://models.com/client/white-house-black-market| publisher= Models |accessdate = April 7, 2015}} A 2012 television ad directed by Johan Renck featured supermodel Coco Rocha in over a dozen outfits from the company's WorkKit collection.{{cite news|title= White House Black Market Spring 2012 Work Kit Commercial Starring Coco Rocha |url=http://www.huffingtonpost.com/2012/02/26/white-house-black-market-_n_1302722.html| publisher= Huffington Post |accessdate = April 7, 2015}}
Locations
White House Black Market currently operates more than 440 boutiques and over 60 outlets across the United States, Puerto Rico, and the U.S. Virgin Islands.{{cite news|title= Our Brands White House Black Market |url=http://chicosfas.com/our-brands/white-houseblackmarket/default.aspx| publisher= Chico's FAS Inc |accessdate = April 12, 2015}}
The opening of a White House Black Market store in Toronto, Canada on October 24, 2014, was the first push toward international expansion for Chico's brands.{{cite news|title= Chico's White House Black Market Enters Canadian Market|url=http://www.retailsolutionsonline.com/doc/chico-s-white-house-black-market-enters-canadian-market-0001| publisher= Retail Solutions Online|accessdate = April 5, 2015}} As of January 31, 2015 White House Black Market had five stores across Canada.{{cite news|title= Chico's FAS Inc Annual Report |url= http://d1lge852tjjqow.cloudfront.net/CIK-0000897429/4cbde519-7204-48db-b1a8-c14dbb6e10bd.pdf| publisher=Edgar Online |accessdate = April 7, 2015}} Amid the COVID-19 pandemic White House Black Market closed all of its Canadian locations and Chicos FAS Canada filed for bankruptcy.{{Cite web|date=2020-08-04|title=BRIEF: Chico's/White House Black Market Exiting Canada, Polstar Announces First 3 Stores|url=https://retail-insider.com/retail-insider/2020/08/8-brief-chicos-white-house-black-market-exiting-canada-polstar-announces-first-3-stores-moores-bankrupt-saint-laurent-montreal-cadillac-fairview/|access-date=2021-03-29|website=Retail Insider|language=en-US}} They officially left the Canadian market in September 2020.
References
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