ZENworks

{{Short description|System management software}}

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{{Use dmy dates|date=January 2016|cs1-dates=y}}

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{{Infobox software

| name = ZENworks Configuration Management

| logo =

| screenshot = ZENworks satellites-upgrade-path.PNG

| caption =

| developer = OpenText

| latest release version = 24.4

| latest release date = {{Start date and age|df=yes|2024|11|04}}

| latest preview version =

| latest preview date =

| operating system = Cross-platform

| platform =

| genre = Systems management

| license = Proprietary

| website = {{URL|https://www.opentext.com/products/zenworks-suite}}

}}

ZENworks, a suite of software products developed and maintained by OpenText for computer systems management, aims to manage the entire life cycle of servers, of desktop PCs (Windows, Linux or Mac), of laptops, and of handheld devices such as Android and iOS mobile phones and tablets. {{As of | 2011}} Novell planned to include Full Disk Encryption (FDE) functionality within ZENworks.

ZENworks supports multiple server platforms and multiple directory services.

History

The name, "ZENworks", first appeared as "Z.E.N.works" in 1998 with ZENworks 1.0

and with ZENworks Starter Pack - a limited version of ZENworks 1.0 that came bundled with NetWare 5.0 (1998). Novell added server-management functionality, and the product grew into a suite consisting of:

  • "ZENworks for Desktops" (ZfD)
  • "ZENworks for Servers" (ZfS)
  • "ZENworks for Handhelds" (ZfH)

Novell has continued to add components to the suite, which it sells under the consolidated name "ZENworks Suite".

The initial ZENworks products had a tight integration with Novell Directory Service (NDS). With the release of ZENworks Configuration Management 10 (2007) the product architecture completely changed, the product became directory agnostic and ZENworks Suite products were integrated into a single management framework.

ZENworks Releases:

class="wikitable"
Product || Version || Release Date || Notes
Novell Application Launcher (NAL)

|1

|1996

|Pre-ZENworks

Z.E.N.works1.018 May 1998Initial release
Z.E.N.works1.116 Nov 1998
Z.E.N.works Starter Pack16 Nov 1998
ZENworks228 Jun 1999
ZENworks for Servers17 Mar 2000
ZENworks for Desktops322 Aug 2000
ZENworks for Servers231 Jan 2001
ZENworks for Desktops3.213 Aug 2001
ZENworks for Servers33 Apr 2002
ZENworks for Desktops427 Aug 2002
ZENworks for Desktops4.0.114 Apr 2002
ZENworks Suite614 Apr 2003Version number jumped to version 6 as the ZENworks Suite merged ZFD 4, ZFS 3 and ZFH 5
ZENworks Suite6.53 Jun 2004
ZENworks Suite

|7

|26 Aug 2005

|

ZENworks Configuration Management1021 Sep 2007First release of new architecture, version 10 as ZENworks existed for 10 years
ZENworks Configuration Management10.128 Jan 2009
ZENworks Configuration Management10.22 Jan 2010
ZENworks Configuration Management10.36 Apr 2012
ZENworks Configuration Management115 Jan 2011
ZENworks Configuration Management11.18 Nov 2011
ZENworks Configuration Management11.213 Dec 2012Full Disk Encryption
ZENworks Configuration Management11.39 Jul 2013
ZENworks Configuration Management

|11.4

|Jul 2015

|

ZENworks Configuration Management2017Dec 2016Integration of Mobile Device Management
ZENworks Configuration Management2017 Update 111 Jul 2017
ZENworks Configuration Management2017 Update 224 Jan 2018
ZENworks Configuration Management2017 Update 316 Aug 2018
ZENworks Configuration Management2017 Update 4Jan 2019
ZENworks Configuration Management2020Sep 2019
ZENworks Configuration Management2020 Update 1Apr 2020Patching and tracking CVEs
ZENworks Configuration Management2020 Update 2Aug 2021Includes Antimalware
ZENworks Configuration Management2020 Update 3May 2022
ZENworks Configuration Management23.3July 2023New Patch Management Architecture
ZENworks Configuration Management23.4Nov 2023Baseline version, New appliance installer
ZENworks Configuration Management24.2Jun 2024
ZENworks Configuration Management24.4Nov 2024

Elements of the ZENworks Suite

In the latest version of ZENworks known as ZENworks 2017 the ZENworks Suite consists of seven individual products:

{{mw-datatable}}

class="wikitable mw-datatable"

|+ZENworks Suite
(March 2017)

colspan="2" style="text-align: center;background:#B3B7FF" | ZENworks Suite / Platform

! style="text-align: center;background:#B3B7FF" | Product

rowspan="8" | ZENworks Suite

| rowspan="6" | ZENworks 2017 Platform

| ZENworks Asset Management

ZENworks Configuration Management
ZENworks Endpoint Security Management
ZENworks Full Disk Encryption
ZENworks Mobile Device Management
ZENworks Patch Management
rowspan="2" |ZENworks Application Virtualization
Micro Focus Service Desk (Incident Management Edition)

Additionally, Novell offers an ITIL version of "Novell Service Desk". This version is ITIL-certified by PinkVERIFY and supports ten ITIL v3 processes, e.g. Change, Incident, Problem and Service Level Management.

In terms of implementation, the ZENworks Agent (also known as the "ZENworks Management Daemon" or "zmd") installs, updates and removes software. The ZENworks Configuration Management (ZCM) addresses patching, endpoint security, asset management and provisioning.

See also

References

{{reflist|refs=

{{cite web |url=https://www.novell.com/documentation/zenworks-24.4/zen_whats_new/data/bookinfo.html |title=ZENworks What’s New Reference}}

{{cite web |url=http://mediasyndicate.com/index.php?name=News&file=article&sid=17370 |title=SECUDE Provides Full Disk Encryption Capability to Novell ZENworks |date=2011-11-18 |website=Media Syndicate |publisher=MediaSyndicate.com |access-date=2014-11-05 |quote=Novell will integrate and distribute SECUDE's Full Disk Encryption technology to its enterprise customers and prospects under the Novell ZENworks brand.}}

{{cite web |url=http://www.novell.com/documentation/zenworks11/zen11_installation/?page=/documentation/zenworks11/zen11_installation/data/bon1pl1.html |title=Novell Doc: ZENworks 11 SP2 Installation Guide - System Requirements |date=2012-04-20 |publisher=Novell}}

{{cite news |title=Novell Z.E.N. enlightens desktops |first=Ben |last=Heskett |url=http://news.cnet.com/Novell-Z.E.N.-enlightens-desktops/2100-1001_3-208045.html |newspaper=CNET News |date=1998-02-11 |access-date=2010-08-03 |quote=The company [...] will release an open beta version of its Z.E.N.works (Zero Effort Networks) software suite next month [...], with final shipment due in the second quarter.}}

{{cite web |url=https://www.novell.com/products/zenworks/zenworks-suite/faq/#11 |title=Novell ZENworks Frequently Asked Questions. What's the difference between the incident management version and the ITIL version of Novell Service Desk?| website=novell.com |date=2015 |access-date=2015-08-12}}

{{cite web |url=http://www.novell.com/documentation/zlm72/lm7admin/data/bxltra0.html |title=ZENworks 7.2 Linux Management Administration Guide |website=Novell Doc |publisher=Novell |access-date=2014-06-11 |quote=The ZENworks Agent [...] sometimes referred to as the ZENworks Management Daemon (zmd) [...] performs software management functions on the ZENworks managed device, including updating, installing, and removing software and performing basic queries of the device's package management database.}}

{{cite web |url=https://www.novell.com/docrep/2009/04/broussard_zcm_flash_en.pdf |title=New Novell Release: ZENworks Configuration Management |last1=Robison |first1=Christopher C. |last2=Broussard |first2=Frederick W. |date=August 2007 |series=PC and Device Management Software: Event Flash |publisher=IDC |location=Framingham, Massachusetts, USA |access-date=2015-01-15 |quote=On August 14, Novell announced the worldwide availability of ZENworks Configuration Management (ZCM). Novell is adding ZENworks Configuration Management to its stable of configuration management products. This new product has integrated patch, endpoint security, and asset management as well as the ability to provision desktops and single servers.}}

}}

Further reading

  • {{cite book |last=Dayley |first=Brad |title=Novell ZENworks 7 Suite Administrator's Handbook |publisher=Novell Press |date=2006 |isbn=978-0-672-32846-6}}
  • {{cite book |last=Tanner |first=Ron |title=Novell ZENworks 7 Linux Management Administrator's Handbook |publisher=Novell Press |date=2006 |isbn=978-0-672-32784-1}}
  • {{cite book |last=Dayley |first=Brad |title=ZENworks 6.5 Suite Administrator's Handbook |publisher=Novell Press |date=2005 |isbn=978-0-7897-3204-0}}
  • {{cite book |last=Dayley |first=Brad |title=Novell ZENworks for Desktops 4 Administrator's Handbook |publisher=Novell Press |date=2003 |isbn=978-0-7897-2985-9}}
  • {{cite book |last=Dayley |first=Brad |title=Novell ZENworks for Servers 3 Administrator's Handbook |publisher=Novell Press |date=2003 |isbn=978-0-7897-2986-6}}